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ESG解读|海底捞服务员挂打赏码惹争议,去年单店员工精简11%;有门店因食安问题受罚
Sou Hu Cai Jing· 2025-07-11 06:19
Core Viewpoint - The article discusses the current operational challenges and ESG performance of Haidilao, highlighting its innovative service strategies, employee management issues, food safety incidents, and environmental sustainability goals. Group 1: Service Innovation and Customer Engagement - Haidilao is known for its diverse services, including nail care, photo printing, and birthday celebrations, which attract significant customer traffic, with over 415 million customers served in 2024 and an average table turnover rate of 4.1 times per day [3] - The introduction of a dedicated customer manager role aims to enhance employee-customer interaction, further improving service quality [3] Group 2: Employee Management and Retention - The total number of full-time and part-time employees at Haidilao decreased to 137,200 in 2024, a reduction of 10.78% compared to 2023, with average store staffing dropping from 109 to 97 employees [4] - The employee turnover rate for 2024 was reported at 67%, which is significantly lower than the average turnover rates of competitors in the hot pot industry [4] - However, the calculation of turnover rates may be skewed as it only includes full-time employees and does not account for the approximately 40% of part-time staff [4] Group 3: Food Safety Issues - Haidilao has implemented a comprehensive food safety management system, conducting over 5,562 quality checks in 2024 [5] - Despite these efforts, the company faced several food safety violations, including incidents involving foreign objects in food and a significant refund due to a hygiene issue [5] Group 4: Environmental Sustainability Goals - Haidilao's MSCI ESG rating is B, which is lower than its competitor, with a focus on reducing carbon intensity rather than total emissions [6] - The company aims to reduce greenhouse gas emissions per unit of revenue by 12% annually from 2022 to 2026, achieving a 16.7% reduction in 2024 compared to the baseline year [6] - However, total carbon emissions increased by 1.42% in 2024, totaling 946,400 tons of CO2 equivalent, with electricity usage being the primary source of emissions [6][7] Group 5: Challenges in Green Operations - Haidilao aims to reduce average waste generation and electricity usage by 10% by the end of 2025, but has faced challenges in achieving these targets [8] - In 2024, average electricity consumption per store increased by approximately 19.06%, and water usage per million yuan of revenue rose by about 12.71% compared to 2018 [8] - The company has successfully reduced waste generation by 21.47% since 2018, with an average of 181.88 tons of waste produced per store [8]
人工智能洗头是噱头还是创新?
Ke Ji Ri Bao· 2025-06-26 01:14
原标题:人工智能洗头是噱头还是创新? 如今人工智能(AI)已经深入人们日常生活的方方面面。最近,全国许多城市掀起了"AI洗头"热 潮,即由智能设备——AI洗头机为消费者完成洗发、按摩、烘干等服务,洗一次头定价为9.9元至29.9 元不等。如此新颖的洗头方式和低廉的价格,吸引了不少消费者。 那么,AI洗头机的工作原理是什么?它的洗头效果如何?它是噱头还是创新?科技日报记者就此 采访了相关专家。 耗时少、效率高、运维成本低 "相比人工,AI洗头机耗时少、效率高、运维成本低,能够24小时工作。"杨杰认为,一些技术较为 成熟的AI洗头机还能通过恒温系统与压力传感器调节水温和力度,且顾客无需与工作人员沟通便可以 享受智能化洗头服务。 杨杰进一步说,目前市面上大部分AI洗头机采用封闭结构,电路系统经过防水处理,还配备了"一 键消毒"功能,从技术层面有效降低漏电和交叉感染风险。同时,该机器内置紧急停止按钮,遇突发情 况可立即中断洗护流程,保障使用者安全。因此,AI洗头机一经上市,便在北京、上海、广州、重庆 等地迅速推广。 只能部分替代人工服务 虽然AI洗头机具有种种优势,但杨杰认为,它尚不能完全替代人工。他说,现有AI洗头 ...
AI洗头机,暴富印钞机还是韭菜收割机?
投中网· 2025-06-05 06:36
以下文章来源于Tech星球 ,作者翟元元 Tech星球 . Tech星球,聚焦互联网前沿科技和新商业。 将投中网设为"星标⭐",第一时间收获最新推送 加盟AI洗头机,真能半年赚百万? 作者丨翟元元 来源丨Tech星球 "北上广深"等一线城市,正在掀起一股AI洗头热。 所谓"AI洗头",就是在AI洗头吧或理发店等消费场景,智能设备AI洗头机取代人工,从洗发到烘 干,只要按一下按钮,便可以为消费者提供一条龙式智能化洗头服务。 AI洗头的价格各地不一,商家们为了引流,通常会将单次活动价格设置为5元、9.9元,比普通理发 店一次动辄二三十元的洗吹团购价格至少便宜一半。洗头基础之上的溢价服务,则会设置更高的收费 标准,19.9元、39.9元不等。 AI洗头火爆,吸引了众多掘金者入场。一位AI洗头机厂家告诉Tech星球,一台洗头机29800元,他们 大概为30多个品牌提供洗头机设备,那些品牌商不仅自己开店,也开放加盟。有些不收取加盟费, 有些加盟费则收取29800元。粗略统计,目前他们服务的不同品牌不同门店,在全国范围内大概有 300多家门店。有品牌门店生意很火,一个月可以做到营业额13万元,一个月就实现回本。 这场以A ...
3万加盟AI洗头机,暴富印钞机还是韭菜收割机?
3 6 Ke· 2025-05-28 23:25
Core Insights - The rise of AI hair washing services in major cities like Beijing, Shanghai, Guangzhou, and Shenzhen is attracting significant attention and investment, with AI machines replacing traditional manual washing methods [1][9][10] - The pricing strategy for AI hair washing services is aggressive, with promotional rates as low as 5 to 9.9 yuan, significantly undercutting traditional salons [1][5][11] - The technology behind AI hair washing is claimed to be advanced, with some machines featuring multiple patents and automated processes, yet consumer feedback indicates that the experience may not meet expectations in terms of cleanliness and comfort [4][10][11] Industry Overview - AI hair washing machines are primarily produced by small to medium enterprises in Guangzhou, with a growing number of brands and franchises emerging across the country [1][9] - The investment required to start an AI hair washing business is relatively low compared to traditional franchises, with initial costs around 15,000 yuan, including equipment and setup [6][8] - Many operators are leveraging AI hair washing as a loss leader to attract customers, with the real profit coming from additional services such as hair treatments and product sales [7][11] Consumer Experience - The consumer experience in AI hair washing establishments varies, with some locations lacking staff and requiring customers to learn how to operate the machines themselves [2][3] - Feedback from users indicates that while the AI machines provide a novel experience, they often fall short in terms of thoroughness and comfort compared to traditional washing methods [3][10] - Safety concerns have been raised regarding the potential for hair entanglement and water entering the ears during the washing process [3][10] Market Dynamics - The market for AI hair washing is characterized by intense competition and price wars, with some promotional packages priced as low as 5 yuan [11] - Despite the initial excitement surrounding AI hair washing, there are concerns about the sustainability of the business model, as consumer interest may wane over time [11] - The industry is exploring various value-added services to enhance profitability, including beauty treatments and hair care products [11]
中国短剧,凭什么让全球观众“上头”丨南财号联播
Monetary Policy Measures - The People's Bank of China announced a series of monetary policy measures including a 0.5 percentage point reduction in the reserve requirement ratio and a 0.1 percentage point decrease in policy interest rates [2] - Additional measures include a 0.25 percentage point reduction in structural monetary policy rates and personal housing fund loan rates, along with the establishment of 500 billion yuan for consumer and pension re-loans [2] - The policies aim to stabilize the domestic macroeconomic environment and respond to external changes, focusing on quantity, price, and structural monetary policies [2] Tourism Trends - During the "May Day" holiday, county-level tourism orders increased by nearly 20%, with rural tourism orders growing over 40% [4] - High-star hotel bookings in county areas saw a 40% year-on-year increase, indicating a significant trend towards "reverse tourism" where lesser-known counties gain popularity [4] - This trend reflects a strong consumer demand in the tourism market, with various small counties becoming increasingly favored destinations [4] Entertainment Industry - Chinese short dramas have gained significant global traction, with platforms like DramaWave and TopShort achieving top rankings in entertainment apps in South Korea and Japan respectively [2] - The success of these short dramas is attributed to their low production costs and high viewer engagement, creating a "cultural silk road" in the digital age [2] - However, the expansion of this "pleasure economy" faces challenges related to cultural conflicts and compliance risks [2] Stock Market Performance - On May 7, the A-share market saw a slight increase in the three major indices, with the Shanghai Composite Index rising by 0.8% and the Shenzhen Component Index by 0.22% [1] - The total trading volume in the Shanghai and Shenzhen markets reached 1.47 trillion yuan, an increase of 132.1 billion yuan compared to the previous trading day [1] - Military stocks experienced a significant surge, with over 20 stocks hitting the daily limit [1]
9块9的AI洗头:颠覆还是泡沫?
3 6 Ke· 2025-05-07 00:54
2015年,38岁的乐山井研男子陈攻科研究16年,玩坏18个头盔,最终发明出立式全自动按摩洗头机,并获得国家专利。十年后的今天,AI正在尝试给这 个"旧需求"谱写"新故事"。 据媒体报道,上海、深圳、福州等多地出现AI洗头店,店内配有头皮检测服务、可调节力度与水温等模式的智能洗头机、自动吹发设备或人工吹发服 务。 人工智能的风口带来"AI+"经济的蔓延,在洗头这门生意之前,已经有许多行业率先涉水——AI健身、AI读书、AI算命等。与许多重度依赖人力、知识 储备量或技能的传统市场相比,AI设备带来的"无人化""标准化""便捷化"故事格外诱人。洗头,作为高频刚需,且依靠大量人工服务的生意,自然成为一 些人眼中的绝佳AI掘金池。 故事总是动听,但现实不总是美好。不少消费者反馈,AI洗头体验更像是"自动冲水器",甚至遇到过"卡住头发"的尴尬时刻。一位资深美发从业者也告诉 「定焦One」,他认为"AI洗头短期内会有流量,但技术不够成熟",尚不能对传统美发行业造成冲击。与此同时,一些AI洗头机品牌正在蠢蠢欲动,开出 数十万元的加盟价码。 当"自动化"与"智能化"边界逐渐模糊,"万物皆可AI"既是风口也暗藏迷雾。长远来看, ...
广东多地出现“AI洗头”,深圳也有!网友热议
Nan Fang Du Shi Bao· 2025-04-17 06:56
Core Viewpoint - The emergence of "AI hair washing" stores in Shenzhen and Guangzhou has sparked significant public interest, with services priced as low as 9.9 yuan, indicating a trend towards automation in personal care services [1][7][12]. Group 1: Industry Overview - "AI hair washing" stores are appearing in multiple districts of Shenzhen, such as Nanshan, Futian, and Baoan, and similar establishments have also been noted in Guangzhou [1][7]. - The service allows customers to choose from various washing modes and includes a health assessment of the scalp before the washing process begins [7][12]. - The washing process utilizes infrared technology to adjust water flow, temperature, and pressure, providing a comprehensive cleaning experience [8][10]. Group 2: Consumer Experience - Initial pricing for AI hair washing was set at 9.9 yuan, but current prices are around 19 yuan per session [10]. - Customer feedback is mixed, with some praising the efficiency and comfort of the service, while others express concerns about cleanliness and the overall experience [13][21]. - The service is designed to operate with minimal staff, addressing labor shortages in the industry, as three staff members can manage multiple machines simultaneously [12]. Group 3: Expert Insights - Industry experts suggest that while AI in hair care represents a potential future trend, current implementations are more conceptual than practical, with many products lacking significant differentiation from traditional services [12]. - The integration of AI in personal care is seen as a response to the growing demand for personalized services, although the actual benefits may not yet be fully realized by consumers [12].