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麻六记酸辣粉再陷发霉风波,代工模式暴露品控漏洞
Zhong Guo Xin Wen Wang· 2025-09-29 08:56
麻六记酸辣粉再陷发霉风波,代工模式暴露品控漏洞 中新网北京9月29日电(记者 赵方园 吴家驹)距离上次发霉风波不足两月,麻六记酸辣粉再次因产品质量 问题被推上风口浪尖。 近日,有消费者在社交平台曝光购买到的酸辣粉出现粉饼严重发霉并伴有酸臭异味,而该产品生产日期 标注为2025年8月6日,尚在保质期内。 与上次主动召回并公开道歉的处理方式不同,截至发稿,麻六记与其代工厂均未就此次事件作出公开回 应。 发霉事件重演 近日,一位网友在社交平台发布视频称,其在麻六记旗舰店购买的7桶酸辣粉中,拆开第一桶发现粉饼 发霉。 据媒体报道,该消费者表示,自己在9月23日收到货后立即向客服反映,却被告知需将问题产品寄回北 京检测。 "我不给他们寄过去了,因为评论区有小伙伴说寄回去的话,他们也不会进行赔偿。"该网友表示,她已 申请仅退款处理并退款成功,"但是他们出售这个发霉变质的东西给消费者,是违法的。" 这并非麻六记酸辣粉首次被曝出发霉问题。今年7月,深圳、上海、宁波等多地消费者陆续在社交平台 发帖投诉,在开市客(Costco)买到了发霉的麻六记酸辣粉。 随后,多地门店对涉事产品进行紧急下架。7月28日,代工厂商白家阿宽发布说明 ...
麻六记客服回应酸辣粉发霉问题:产品符合国家食品安全标准
Zhong Guo Xin Wen Wang· 2025-09-28 23:30
Group 1 - The core issue involves reports of moldy products from the brand Ma Liu Ji, specifically their sour and spicy noodles, which have raised consumer concerns [1][4] - Customer service from Ma Liu Ji has stated that their products meet national food safety standards and encouraged customers to report any issues [1] - Previous incidents of moldy products were reported in July, leading to apologies and a recall from the contract manufacturer Bai Jia A Kuan, as well as a statement from Ma Liu Ji [1] Group 2 - Ma Liu Ji was founded in 2020 by Wang Xiaofei and is headquartered in Beijing, with a product range that includes popular items like sour and spicy noodles and Mao Xue Wang [4] - The brand has achieved significant sales, with over 170 million units of the sour and spicy noodle series sold [4] - The parent company, Beijing Ma Liu Ji Catering Management Co., Ltd., has a registered capital of 8 million RMB and is part of a corporate group that includes 42 entities [4]
麻六记,再被曝发霉!品牌方与代工厂集体失声
新浪财经· 2025-09-25 10:38
Core Viewpoint - The article discusses the recurring quality issues of the brand "Ma Liu Ji" spicy sour noodles, particularly the presence of mold and foreign objects, leading to consumer complaints and product recalls [2][4][16]. Group 1: Product Quality Issues - In July, "Ma Liu Ji" spicy sour noodles were removed from shelves due to mold, and the contract manufacturer Bai Jia A Kuan issued an apology and recalled the products [2][4]. - Consumers reported finding moldy noodles produced in August, raising concerns about the effectiveness of the recall and quality control measures [2][5]. - Complaints on the Black Cat complaint platform indicate that 36.62% of the 71 complaints about "Ma Liu Ji" relate to food hygiene and quality issues, including mold, foreign objects, and insects [7][11]. Group 2: Company Responses and Accountability - Bai Jia A Kuan acknowledged the quality issues and stated that the problems were due to insufficient disinfection during production, leading to potential contamination [16][20]. - Both Bai Jia A Kuan and Beijing Shitongda Technology Development Co., Ltd., the major shareholder of "Ma Liu Ji," have committed to improving supply chain management and quality control measures [4][20]. - Legal experts indicate that both the manufacturer and the brand are liable for damages caused by defective products, and consumers can seek compensation from either party [4][24]. Group 3: Consumer Reactions and Legal Implications - Consumers have expressed frustration over the difficulty in obtaining compensation, with many reporting that customer service only offers refunds without addressing the underlying quality issues [12][13]. - The article highlights the legal obligations of companies to recall defective products and the potential for consumers to seek legal recourse if their complaints are not adequately addressed [13][24]. - The brand's ongoing sales performance, with over 5.7 million units sold, contrasts sharply with the negative publicity surrounding the quality issues [24].
麻六记,再被曝发霉!品牌方与代工厂集体失声
Xin Lang Cai Jing· 2025-09-25 09:34
麻六记酸辣粉7月因发霉被开市客下架,代工厂白家阿宽道歉召回产品,品牌方麻六记的股东北京食通 达科技发展有限公司也发表声明致歉,并提出整改措施。谁料到9月又有消费者称买到8月生产的发霉粉 饼,而到发稿时为止,品牌方和代工厂都没有公开表态。 对于麻六记酸辣粉出现霉变现象,《BUG》栏目询问了麻六记官方旗舰店客服,客服只是反复表示抱 歉,并表示,如果遇到质量问题,可以及时联系客服,提供具体订单和图片,退回核实会合理处理。麻 六记代工厂白家阿宽的阿宽官方旗舰店客服人员表示,他们是厂家直营店铺,保证正品和质量,如果有 质量问题,提供凭证可以售后,但需要录制拆袋视频,提供给客服。 北京食通达科技发展有限公司在7月底发布的声明中曾提到,将加强供应链管理,深化驻厂监督机制, 提升审核标准和频次;完善质量风险预警机制,加速建设和加强自己的供应链体系,系统性提升供应链 管理水平。 事实上,除了发霉之外,麻六记酸辣粉今年以来曾多次被消费者投诉 【下载黑猫投诉客户端】发现头 发、异物、小虫等。食品安全问题,品牌方和代工厂谁来担责?北京刘亚博律师指出,因产品存在缺陷 造成他人损害的,生产者承担主要责任,作为品牌方和销售者,需承担连带责 ...
消费者发帖投诉:麻六记“大单品”酸辣粉再被曝发霉!抖音的补偿为60元无门槛券,官方暂无回应
Sou Hu Cai Jing· 2025-09-24 05:06
近日,有不少消费者在社交平台发帖投诉,买到了发霉的麻六记酸辣粉。有网友称,之前吃了两盒,第 三盒的粉揉开之后里面全是霉。对此,抖音的补偿为60元无门槛券。 值得注意的是,此前,在全网热议"罗永浩与西贝事件"时,张兰在直播中带领团队进入麻六记后厨,证 明自家非预制菜,却被曝无健康证、未洗手就切菜。 据了解,7月份,麻六记酸辣粉也曾因"粉饼发霉"受到广泛关注。7月27日,麻六记酸辣粉代工商四川白 家阿宽食品发布声明称,经核查问题集中在两批次产品,主要原因是生产过程中消杀环节存在不足,可 能导致部分产品受环境细菌污染。7月28日下午,麻六记官方微博发表声明道歉,称经公司内部排查与 核实,确认涉及问题的产品为生产日期为2025年6月16日、6月18日的两个生产批次。目前,公司已在产 品生产所在地启动召回程序,并正积极与相关消费者沟通,全力推进退货及妥善的补偿方案,力求最大 程度保障客户的权益。 来源:新浪网 【免责声明】本文仅代表作者本人观点,与和讯网无关。和讯网站对文中陈述、观点判断保持中立,不 对所包含内容的准确性、可靠性或完整性提供任何明示或暗示的保证。请读者仅作参考,并请自行承担 全部责任。邮箱:news_c ...
麻六记“大单品”酸辣粉再被曝发霉,官方暂无回应
Xin Lang Ke Ji· 2025-09-24 03:34
值得注意的是,此前,在全网热议"罗永浩与西贝事件"时,张兰在直播中带领团队进入麻六记后厨,证 明自家非预制菜,却被曝无健康证、未洗手就切菜。 据了解,7月份,麻六记酸辣粉也曾因"粉饼发霉"受到广泛关注。7月27日,麻六记酸辣粉代工商四川白 家阿宽食品发布声明称,经核查问题集中在两批次产品,主要原因是生产过程中消杀环节存在不足,可 能导致部分产品受环境细菌污染。7月28日下午,麻六记官方微博发表声明道歉,称经公司内部排查与 核实,确认涉及问题的产品为生产日期为2025年6月16日、6月18日的两个生产批次。目前,公司已在产 品生产所在地启动召回程序,并正积极与相关消费者沟通,全力推进退货及妥善的补偿方案,力求最大 程度保障客户的权益。 责任编辑:李昂 近日,有不少消费者在社交平台发帖投诉,买到了发霉的麻六记酸辣粉。有网友称,之前吃了两盒,第 三盒的粉揉开之后里面全是霉。对此,抖音的补偿为60元无门槛券。 新浪科技就此询问麻六记,官方暂无回应。 ...
麻六记再因酸辣粉发霉引热议,北京麻六记房山分店已注销
Qi Lu Wan Bao· 2025-09-24 03:29
近日,因有网友发视频称麻六记酸辣粉连续开了四盒都发霉一事引发热议。 此前,其代工厂白家阿宽发文回应称,部分批次因生产过程消杀环节不足,导致产品可能受细菌污染,出现粉饼发白、发霉现象。 查询发现,麻六记酸辣粉因发霉问题多次被投诉,涉及多个销售渠道。 据悉,此次并非麻六记第一次被曝出酸辣粉发霉。今年7月份,就有深圳、上海、宁波等地的消费者陆续在社交平台发帖投诉,在开市客买到了发霉的麻六 记酸辣粉,多位消费者表示此事属实。 企查查APP显示,近期,北京麻六记餐饮管理有限公司房山分店注销,该分店成立于2021年11月。2024年年报显示,该分店参保人数为39。 (齐鲁晚报·齐鲁壹点客户端编辑 石卉 综合中国经济网微信、新民晚报、企查查等) ...
张兰直播麻六记后厨,却被曝无健康证、未洗手就切菜
Xin Lang Cai Jing· 2025-09-14 04:39
近日,罗永浩吐槽"西贝全是预制菜"一事在网上引发热议,双方不断发声,风波持续升级,张兰在直播 中带领团队进入麻六记后厨,证明自家非预制菜,却被网友发现其无健康证、没洗手就切菜。有部分网 友说,"这比预制菜更可怕"。 网友评论 网友指出,这种行为违反餐饮卫生规范,也存在传播疾病风险。 爱企查App显示,麻六记是一家连锁餐饮品牌商,主打针对年轻人群的新川味连锁餐饮,餐厅主推新毛 血旺核心单品,配合川菜经典菜品新配方新口味切入市场。品牌创始人为汪小菲。 购买记录 7月25日,开市客(Costco)上海门店工作人员回应称,麻六记酸辣粉产品近两日确实已从卖场下架, 下架是因收到厂商(麻六记方)的通知,关于下架的具体原因还不清楚。 另据报道,深圳、上海、宁波等地的消费者陆续在社交平台发帖投诉,在开市客买到了发霉的麻六记酸 辣粉。多位消费者表示此事属实,且线下门店已经退款产品的金额,进一步的补偿赔偿还在商讨。 7月28日下午,麻六记官方微博发表声明道歉,称经公司内部排查与核实,确认涉及问题的产品为生产 日期为2025年6月16日、6月18日的两个生产批次。麻六记称,目前,公司已在产品生产所在地启动召回 程序,并正积极与相关 ...
麻六记酸辣粉「塌房」,贴牌产品还有人买吗?
商业洞察· 2025-08-07 09:25
Core Viewpoint - The article discusses the recent food safety crisis faced by the popular brand Ma Liu Ji, particularly concerning its sour and spicy noodles sold at Costco, which were reported to be moldy, leading to a nationwide recall and a significant trust crisis for the brand [4][5]. Group 1: Trust Crisis Triggered by Product Issues - The sour and spicy noodles from Ma Liu Ji were recalled due to reports of mold, with Costco taking immediate action to remove the product from its shelves [4][5]. - The contract manufacturer, Akwan Food, acknowledged the issue, attributing it to insufficient sanitation during production, affecting two specific batches produced on June 16 and 18, 2025 [5][7]. - Despite the recall and compensation efforts, consumer trust remains severely damaged, exacerbated by previous controversies involving the brand's founders [5][10]. Group 2: Compensation and Consumer Response - Akwan Food stated that consumers could return the affected products for a full refund, with potential compensation up to 1,000 yuan based on Chinese food safety laws [7][8]. - However, the execution of these compensation policies has been inconsistent, with some consumers reporting difficulties in obtaining refunds for products outside the specified batches [7][8]. - The brand's online sales have significantly declined, with recent data showing a drastic drop in live-stream sales and overall revenue [9][10]. Group 3: Dependency on Contract Manufacturing - Ma Liu Ji's business model heavily relies on contract manufacturing, with Akwan Food being a key supplier for its popular products, which raises concerns about quality control [11][12]. - The article highlights that the brand's rapid growth was facilitated by leveraging social media and influencer marketing, but this model has also exposed vulnerabilities in product quality management [12][18]. - Akwan Food's financial struggles and limited profit margins from contract manufacturing have further complicated the situation, as the company faces challenges in maintaining quality standards [13][14]. Group 4: Long-term Implications for Brand Strategy - The article suggests that the reliance on contract manufacturing may hinder long-term brand sustainability, as seen in the case of other brands that have faced similar issues [18]. - To regain consumer trust and ensure product quality, brands may need to consider transitioning away from a heavy reliance on contract manufacturers and invest in their own production capabilities [18]. - The case of Ma Liu Ji serves as a cautionary tale for emerging brands that prioritize short-term gains through low-cost manufacturing at the expense of quality and consumer trust [18].
“每拆一包都担心发霉”,打工人最爱的速食集体塌房了
Hu Xiu· 2025-08-07 06:16
Core Viewpoint - The article discusses a food safety issue involving the popular brand "Ma Liu Ji" and its product "Sour and Spicy Noodles," which were found to be moldy, leading to a widespread recall and consumer complaints [3][4][6]. Group 1: Incident Overview - Consumers reported finding moldy "Ma Liu Ji" Sour and Spicy Noodles purchased from Costco, prompting a complete withdrawal of the product from multiple stores [3]. - The production factory, Bai Jia A Kuan, acknowledged that insufficient sanitation during production led to bacterial contamination, resulting in shortened shelf life and mold growth [4][49]. - The incident has shifted consumer sentiment from curiosity to serious concern, marking a significant reputational blow for the brand [7]. Group 2: Consumer Reactions - Many consumers shared their experiences on social media, showcasing various degrees of product spoilage, which has led to a wave of negative publicity for the brand [8][30]. - Some consumers reported adverse health effects after consuming the contaminated products, highlighting the potential risks associated with food safety failures [32][76]. - The compensation offered to affected consumers has been inconsistent, with many only receiving refunds or replacements rather than adequate compensation for their health risks [34][36]. Group 3: Industry Implications - The incident raises concerns about the safety of wet noodles, which have become popular in the instant food market, as they require stricter quality control compared to traditional dry noodles [40][46]. - The article notes that the existing food safety standards are outdated and do not adequately address the unique challenges posed by wet noodle products [52][53]. - The widespread use of contract manufacturing in the instant food industry has contributed to the frequency of such safety issues, as seen with multiple brands experiencing similar problems [57][60]. Group 4: Market Trends - The demand for instant food products, particularly those perceived as healthier or more gourmet, has been rising, leading to higher prices and increased consumer expectations [66][68]. - Despite the higher price points, consumers are often unaware of the potential safety risks associated with these premium products, which can lead to significant health hazards [64][78]. - The article emphasizes the need for improved safety measures and consumer awareness in the rapidly evolving instant food market to prevent future incidents [73][74].