Zhong Guo Min Hang Wang

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缩短航空器推出保障时间 石家庄正定国际机场推行“边推边开”服务模式
Zhong Guo Min Hang Wang· 2025-07-10 06:07
一架航班的顺利起飞,背后是地面保障各环节的精密协作,而航空器推出环节的效率,直接影响着航班 运行的整体节奏。 6月底,石家庄正定国际机场(简称"石家庄机场")创新推行"边推边开"服务模式——即在航空器推出 过程中同步启动发动机,成功节省了航空器推出保障时间1-1.5分钟。这一细微却关键的变化,成为机 场优化地面运行效率、打造便捷航空枢纽的重要一步。 1-1.5分钟,在日常生活中或许转瞬即逝,但在航空运输的高效运转体系中,却蕴含着多维度的实际价 值。 对旅客而言,这短短一两分钟的节省,意味着更稳定的出行预期。地面滑行时间的缩短,能减少航 班"准点率损耗",降低因滑行延误引发后续航班"连锁晚点"的概率,让旅客对抵达时间的判断更精准, 缓解等待焦虑。 与此同时,"边推边开"模式还呼应了民航绿色发展理念。航空器地面滑行阶段的燃油消耗与碳排放直接 相关,按1公斤航油燃烧产生3.16公斤二氧化碳计算,1-1.5分钟可减少单架次碳排放约9.5-23.7公斤, 对"碳达峰、碳中和"目标的实现形成累积效应。此外,发动机运转时间缩短,还能降低机场周边的噪声 污染(地面滑行阶段噪音约 80-100分贝)及氮氧化物、颗粒物排放,改善 ...
东航浙江分公司以“四精”服务打造精彩暑运旅程
Zhong Guo Min Hang Wang· 2025-07-10 05:56
Group 1 - Eastern Airlines Zhejiang Branch emphasizes a warm service approach during the summer travel season, implementing the "Four Precision" service philosophy to enhance passenger experience [1] - The airline provides thoughtful services such as reading sessions for unaccompanied children, creating memorable moments during flights [2] - On long-haul flights, the airline prepares engaging toys like puzzles for children, alleviating boredom and enhancing family travel experiences [4] Group 2 - The airline celebrates special occasions by surprising passengers with birthday wishes, including personalized greetings and gifts, making flights memorable [6] - Attention to detail is evident in the airline's proactive approach to assist passengers in locating lost items, showcasing a commitment to customer care [8][11]
天津滨海机场物流公司开展七类放射性物质运输安全培训
Zhong Guo Min Hang Wang· 2025-07-10 05:50
Core Viewpoint - The training conducted by Tianjin Binhai Airport Logistics Company aims to enhance the compliance and safety of air transportation of Class 7 radioactive materials in response to the regulatory needs of Tianjin City [1][2]. Group 1: Training Overview - The training included two main modules: one focused on the full-chain management of radioactive pharmaceuticals, presented by a lecturer from Tianjin Hengrui Medicine Co., which covered drug classification characteristics, transportation safety regulations, and emergency response processes [2]. - The second module featured experts from Tianjin Inspection, who provided a comprehensive interpretation of the ICAO TI-2025 international rules, including packaging levels, exemption transport conditions, and dose limits [2]. Group 2: Practical Application - The training emphasized a dual approach of "regulations + practical operations" to address issues faced by frontline personnel regarding classification standards, declaration documents, and emergency response [2]. - The goal of the training was to ensure that relevant personnel master the core regulations of Class 7 radioactive material transportation, thereby translating training outcomes into compliance guarantees in actual operations [2].
24小时免费淋浴、休息舱……浦东机场升级休憩体验助力中转服务
Zhong Guo Min Hang Wang· 2025-07-09 12:05
Core Insights - Shanghai Pudong Airport has launched several innovative services such as "Worry-Free Transfer," "Midnight Station," "Pudong GO," and "Delay Enjoyment" to enhance passenger experience during the summer travel season [1] Service Innovations - The airport has set up 8 free overnight resting areas with a total of 1018 resting spots and 228 charging outlets, located in various terminals [2] - 30 new resting cabins have been created in the international and Hong Kong, Macau, and Taiwan departure areas, equipped with adjustable sofas, independent fresh air systems, and other amenities, with pricing set at 35 yuan for 30 minutes, 65 yuan for 1 hour, and 185 yuan for 3 hours [3] Shower and Convenience Facilities - 11 free 24-hour shower rooms have been established to cater to transit passengers, equipped with various amenities including baby care facilities [6] - Convenience stores and food outlets within the airport are open around the clock, providing hot meals and essential items to travelers [6] Meal Vouchers and Online Services - The airport has partnered with 11 airlines to offer meal vouchers for delayed flights, usable at over 100 dining establishments, enhancing dining options for passengers [7] - The "Pudong GO" service allows passengers to order from airport retail and dining outlets online, with delivery to various locations within the airport [7] Passenger Statistics - In the first half of the year, Shanghai welcomed nearly 2.56 million inbound foreign travelers, a 44.7% increase year-on-year, with Pudong Airport receiving 2.37 million, the highest among national airports [8] - Over 1.4 million foreign travelers benefited from visa exemption policies, accounting for more than 50% of total inbound foreign travelers, marking a 228% increase [8]
恩施许家坪国际机场:“五位一体”人才强基固本 铸就高质量发展硬核实力
Zhong Guo Min Hang Wang· 2025-07-09 10:05
Core Viewpoint - Talent is recognized as the primary resource and core driving force for the development of enterprises, particularly in the aviation sector, with a focus on building a robust talent pool to support safety, service quality, and operational efficiency [1][15]. Strategic Leadership - The airport emphasizes a top-down approach to talent development, aligning human resource planning with strategic goals and key tasks [2]. - A "dual-engine" driving model is implemented, focusing on strengthening systems and activating mechanisms to enhance employee performance and engagement [2][5]. Practical Training - Regular competitions and training sessions are conducted to improve employee skills and morale, achieving a 100% certification rate for all staff [6][7]. - A mentorship system is established to facilitate knowledge transfer and skill development among employees [6]. Innovative Development - The airport has created a culturally rich service team that enhances customer experience through innovative practices and problem-solving methods [10][11]. - The introduction of a new service model for baggage handling has significantly improved operational efficiency and customer satisfaction [10]. Diverse Incentives - A comprehensive performance management system is in place, promoting transparency and accountability in employee contributions [12]. - The airport encourages innovation through a dual-track incentive system that rewards both material and honorary achievements [12]. Future Outlook - The airport aims to continue enhancing its talent cultivation efforts, optimizing the growth environment, and expanding practical training platforms to foster internal motivation and creativity [15].
粤港澳大湾区直航新西兰!南航开通首条第五航权定期货运航线
Zhong Guo Min Hang Wang· 2025-07-09 08:46
目前,南航物流共运营19架波音777全货机,每周执飞定期国际航班超80班,形成国内辐射全球的全货 机货运航线网络。南航物流将积极响应共建"一带一路"倡议,持续拓宽"空中丝路",不断增强核心能 力、提高核心竞争力,进一步开拓新兴国际市场,为国货出海保驾护航。(编辑:许浩存 校对:陈虹 莹 审核:韩磊) 近年来,中新两国在农产品、电子产品、消费品等领域的贸易合作不断深化。据报道,中新自贸协定生 效以来,中新双边货物贸易额增长近300亿新元,2025年一季度,中新贸易总额105.1亿新元,同比增长 8.9%。为满足日益旺盛的澳新货运需求,南航物流新开新西兰货机航线,进一步开拓新兴市场,打通 国际空中运输大动脉。 新航线由波音777全货机定期执飞,将有效弥补大洋洲方向运力缺口,大幅缩短大湾区与澳新地区货物 运输时间,为大湾区300余家跨境电商和高端制造企业出海提供更高效的物流解决方案。 该航线同时也是南航首条第五航权货运航线。第五航权也称第三国准入权,是指一个国家的航空公司在 经营某条国际航线的同时,获得在中途第三国经停并载运客货的权利。"通过第五航权,南航物流顺利 在澳洲和新西兰之间搭起全货机桥梁,通过在悉尼和奥克 ...
海南航空搭建中挪交流之桥,助力“汉语桥”师生团开启中华文化之旅
Zhong Guo Min Hang Wang· 2025-07-09 08:39
Group 1 - The Norwegian Confucius Classroom organized a cultural exchange group consisting of 29 teachers and students, which successfully arrived in Beijing, marking the first youth cultural exchange project since the resumption of the Hainan Airlines Oslo-Beijing route [1][6] - This exchange is a significant outcome of the "Europe Doubling" initiative, emphasizing the importance of Sino-Norwegian cultural exchanges [1] - Hainan Airlines has implemented special service processes to ensure a safe and comfortable travel experience for the group, including dedicated check-in counters and optimized boarding procedures [2][6] Group 2 - Students expressed excitement about their upcoming trip to China, with many having long-awaited desires to visit, highlighting specific interests such as trying Peking Duck and visiting landmarks like the Great Wall and the Forbidden City [5] - Teachers accompanying the group praised Hainan Airlines for their warm and professional service, indicating a preference for the airline in future cultural exchange projects [6] - Hainan Airlines is actively expanding its market for educational visits to China and is expected to facilitate more groups from Norway for language training and cultural experiences [6]
厦门机场打造福建省首个境外来宾一站式服务中心 解决外籍旅客入境“痛点”
Zhong Guo Min Hang Wang· 2025-07-09 06:12
Core Viewpoint - The launch of the "One-Stop Comprehensive Service Center for Foreign Guests" at Xiamen Gaoqi International Airport aims to enhance the experience of international travelers by providing integrated services that address common challenges faced upon arrival [1][4]. Group 1: Service Innovations - The service center integrates four core services: customs clearance, tourism, communication, and payment, designed to provide seamless and efficient entry for foreign guests [1][4]. - The customs service counter offers policy interpretation and process guidance to expedite the customs clearance process for travelers [4]. - The tourism service counter provides travel consultations, transportation advice, hotel bookings, and even emergency supplies like medicine and phone charging devices [4]. Group 2: Communication and Payment Services - The communication service counter allows travelers to customize phone cards and internet data packages for immediate use, enhancing convenience [4]. - The payment area supports real-time foreign currency exchange and ATM withdrawals, with staff available to assist foreign guests in using popular domestic mobile payment tools like WeChat and Alipay [4]. Group 3: Future Developments - The launch of the service center is seen as a milestone in improving international traveler service experiences at Xiamen Airport, with a commitment to continuously adapt services based on changing traveler needs [7]. - The airport aims to foster cross-unit collaboration to enhance service quality and build a positive reputation for Xiamen Airport [7].
东航重庆基地高效完成大面积航班备降保障任务
Zhong Guo Min Hang Wang· 2025-07-09 05:07
中国民航网 通讯员纵培 报道:7月5日凌晨,成都区域突发强雷雨天气,双流、天府两场短时间内48个 航班紧急备降重庆江北机场。其中,东航重庆基地承接的7班备降航班,创下基地单次保障备降数量新 高,运行保障面临空前挑战。面对这场突如其来的"暑运大考",东航重庆基地闻令而动、极限联动, 以"四精"服务理念为指引,通宵鏖战5小时,最终5班备降航班安全顺利返蓉,2班因机组超时取消,所 有旅客均获妥善安置,全程未引发负面舆情,用专业与担当交出了一份亮眼的暑运保障答卷。 快速响应:启动预案筑牢安全防线 备降航班的集中抵达,不仅考验运行保障效率,更对旅客服务提出"极限挑战"。地服分部第一时间启 动"快速行李挑减程序",联动机场代理单位高效转运行李,确保航班关门不受影响;同时,增派业务骨 干进驻候机区域,主动向旅客说明延误原因,耐心安抚情绪,通过"分区域引导、分批次解释"分流压 力,最大程度降低旅客焦虑。面对客梯车等保障资源严重短缺的困境,值班骨干"下沉一线"指挥,与运 控部精密协同,灵活调度机场代理车辆"跨机位循环接力",克服超长车程难题,保障旅客上下机与机组 进退场全流程顺畅。 合力攻坚:实战检验暑运保障能力 经过5小时的 ...
石家庄正定国际机场2025年暑运“单飞”无忧 让爱陪伴每一程
Zhong Guo Min Hang Wang· 2025-07-09 05:07
一键预约"云"关注 家长放心看得见 (石家庄机场供图) 家长可通过"河北机场旅客服务"微信小程序,在"特殊旅客服务"页面选择"无陪儿童"选项,实现"线 上"特殊旅客服务预约功能。家长还可以通过小程序在"特殊旅客服务"中查看机场服务保障的全流程, 消除家长"看不见"的担忧,打造无缝衔接的"安心链"服务。机场工作人员会在保障期间拍摄照片上传 至"河北机场旅客服务"小程序。家长可实时查看孩子值机、安检、候机、登机等各环节状态,如同"云 陪伴"左右。 突发状况有保障 延伸服务不止步 中国民航网 通讯员刘晨、周雨 报道:2025年暑运已经到来,随着7月初中小学将陆续放假,石家庄正定 国际机场(以下简称"石家庄机场")迎来无陪儿童出行高峰。为保障"单飞"小旅客安全、愉快出行,石 家庄机场优化服务保障体系,从地面服务到空中衔接,让独自乘机的孩子们享受全程无忧的航空旅行体 验,让家长安心托付。 暑运第一周(7月1日-6日),选择"单飞"儿童旅客约350余人次。这些小旅客出行目的以探亲、旅游为 主,不少家庭选择将孩子送往外地长辈处共度假期。从目的地分布来看,上海、广州、深圳等一线城 市,以及昆明、重庆、三亚等旅游热门城市成为小 ...