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邮储银行的未来之问:金融支持科技创新需要怎样的远见?
Jin Rong Shi Bao· 2025-12-25 02:48
Core Viewpoint - Moer Technology officially listed on the Shanghai Stock Exchange's Sci-Tech Innovation Board, achieving a peak stock price increase of 500%, highlighting the significance of domestic computing power in the market [1] Group 1: Financial Support for Technology Innovation - Postal Savings Bank (PSB) has played a crucial role in supporting Moer Technology's IPO, demonstrating a successful partnership between hard technology and precise finance [1] - PSB has established a comprehensive financial service model to address the development bottlenecks of technology enterprises, focusing on key areas such as intellectual property empowerment and AI layout [2][3] - The bank's innovative financial services have enabled technology companies to convert intangible assets like patents into tangible financial support, enhancing their growth potential [5] Group 2: Technology Evaluation and Credit System - PSB has developed a "technology flow" evaluation system that quantifies core innovation indicators such as R&D investment ratio and patent quantity into credit criteria, providing precise financial support to tech enterprises [3][5] - The bank's approach allows for rapid credit approval processes, exemplified by a one-day approval for a 10 million yuan credit line for a technology company [5] Group 3: Comprehensive Financial Services Across the Industry Chain - PSB extends its financial services beyond individual companies to cover the entire industry chain, facilitating collaboration among upstream and downstream partners [6] - The bank's support for Moer Technology's ecosystem includes supply chain finance and industry cluster loans, promoting a collaborative innovation environment among large and small enterprises [6] Group 4: Empowering Manufacturing Upgrades - PSB focuses on providing financial support to the manufacturing sector, aligning with national strategies for technological transformation and green upgrades [9][10] - The bank has successfully assisted traditional manufacturing enterprises in upgrading their technology and achieving significant production increases through tailored financial products [10] Group 5: Future Financial Commitments - PSB plans to provide at least 3 trillion yuan in financing support for technology innovation over the next five years, aiming to foster a virtuous cycle between technology, industry, and finance [11]
用户体验连续三年第一!邮储银行手机银行做对了什么?
Zhong Guo Ji Jin Bao· 2025-12-25 02:47
Core Insights - The article discusses the transformation of Postal Savings Bank's mobile banking app, emphasizing its evolution from a basic financial tool to a "smart partner" in the AI era, focusing on user experience and deep engagement [2][10]. Group 1: Digital Transformation - Postal Savings Bank has maintained the top user experience ranking in mobile banking for three consecutive years, indicating its commitment to evolving digital services and responding to user needs [2]. - The bank's recent "2025 Digital Finance Conference" unveiled the "AI2ALL" digital ecosystem and the 11.0 version of its mobile banking app, marking a comprehensive self-revolution in its digital services [2][3]. - The bank's core system underwent a complete reconstruction starting in 2022, aimed at creating a secure, agile, and self-controlled digital foundation [2][3]. Group 2: AI Integration - The bank is focusing on three core questions: how to empower business development through mobile banking, how to convert cutting-edge technology into core competitiveness, and how to enhance user experience [3]. - The "AI2ALL" digital ecosystem includes nearly 260 AI application scenarios, integrating AI into every aspect of management and customer service [3][5]. - Postal Savings Bank has won the People's Bank of China Financial Technology Development Award for three consecutive years, reflecting its significant technological advancements [3]. Group 3: User Experience Enhancement - The mobile banking app has seen a steady increase in user base, with 386 million personal mobile banking customers and nearly 86 million monthly active users as of June 2025 [5]. - The bank's approach emphasizes a shift from one-way information push to a comprehensive customer journey, aiming for continuous engagement and personalized service [7]. - The app's ecosystem integrates various financial and non-financial services, creating a localized service experience for users [8]. Group 4: Version 11.0 Innovations - The 11.0 version of the mobile banking app introduces an AI-driven "dialogue as service" interaction model, simplifying complex financial operations into natural conversations [11][12]. - The app addresses user concerns about functionality by evolving from a model where users search for functions to one where the app understands user needs [12]. - A new security framework has been established, incorporating a dual protection model involving both friends and the bank, enhancing transaction security [15]. Group 5: Strategic Implications - The evolution of Postal Savings Bank's mobile banking app serves as a case study in the digital transformation of financial services, highlighting the importance of self-reflection and customer-centric innovation [15][16]. - The bank's commitment to "financial technology self-reliance" and its dedication to serving the public are key drivers of its digital strategy [15][16].
用户体验连续三年第一!邮储银行手机银行做对了什么?
中国基金报· 2025-12-25 02:44
Core Viewpoint - The article discusses the transformation of Postal Savings Bank's mobile banking app, emphasizing its evolution from a basic financial tool to a "smart partner" in the AI era, focusing on user experience and deep engagement [2][4]. Group 1: Digital Banking Evolution - Postal Savings Bank's mobile banking app has ranked first in user experience for three consecutive years, indicating its strong growth in digital services and responsiveness to user needs [2]. - The bank initiated a comprehensive core system reconstruction in 2022, aiming to create a secure, agile, and self-controlled digital foundation [4]. - The launch of the "AI 2 ALL" digital ecosystem and mobile banking version 11.0 marks a significant step in redefining digital financial services [5]. Group 2: AI Integration and Operational Efficiency - The bank is advancing its "Digital Postal" strategy, integrating AI across nearly 260 application scenarios to enhance operational efficiency and customer service [5]. - The mobile banking app has achieved a customer base of 386 million and nearly 86 million monthly active users as of June 2025, reflecting a robust growth trajectory [7]. - The operational model has shifted from "one-way push" to "full journey companionship," creating a comprehensive smart operation system that anticipates customer needs [9]. Group 3: Service Innovation and User Experience - The app's ecosystem integrates various financial and non-financial services, allowing users to manage multiple benefits in a unified view [11]. - The intelligent customer service feature, "Smart Xiao You," utilizes natural language processing to address a wide range of customer inquiries, achieving a 99.39% intent recognition rate [12]. - Version 11.0 introduces an AI-driven interaction model, transforming complex financial tasks into simple conversational commands, enhancing user experience [14][15]. Group 4: Security Enhancements - The new version incorporates a multi-layered security system, including a "social trust" dimension that connects users with designated guardians for high-risk transactions [18]. - Enhanced identity verification methods, such as voice verification through phone calls, strengthen transaction security and user account protection [18]. - The evolution of Postal Savings Bank's mobile banking serves as a case study in the competitive landscape of digital finance, highlighting the importance of self-reflection and customer-centric transformation [18].
邮储银行鹰潭市分行创新服务助力小微企业破解新兴市场跨境结算难题
Sou Hu Cai Jing· 2025-12-25 02:08
在"一带一路"倡议深入推进的背景下,江西某汽车零部件有限公司作为一家专注于汽车精密零部件生产 的小微企业,凭借其优质产品成功打入中亚市场。然而,在与亚美尼亚客户签订了一笔零部件供应合同 后,却因当地外汇管制严格、代付流程复杂,面临收款难题。 了解到该企业困难后,邮储银行鹰潭市分行迅速组建专项团队,定制"第三方代付"服务方案。首先全面 梳理了"第三方代付"业务的监管要求,结合亚美尼亚外汇政策特点,对相关材料的真实性与合规性进行 了多维度核验,确保代付行为合法有效,有效规避业务风险。同时,为帮助企业合规操作,团队积极指 导该公司收集境外客户主体资质证明、关联公司关系说明等关键材料,夯实业务基础。 在邮储银行鹰潭市分行的专业支持下,该公司最终顺利完成该笔"第三方代付"跨境收汇业务,境外货款 如期到账,企业不仅成功化解了此次结算危机,更为今后开拓亚美尼亚及更多新兴市场增添了信心。 该案例是邮储银行鹰潭市分行支持中小微企业开拓新兴市场的生动实践,也为同类企业提供了可借鉴的 跨境金融服务样本。未来,邮储银行鹰潭市分行将持续优化服务,助力更多企业"走出去",开拓多元化 国际市场。(来源:邮储银行鹰潭市分行) ...
邮储银行鹰潭市分行助力外贸企业稳健出海
Sou Hu Cai Jing· 2025-12-25 00:05
政策应用送实惠。该行联合地方政府,围绕鹰潭市《创设"稳企贷"支持产业稳定发展工作方案》要求, 为受外部环境冲击、生产经营承压的某精密零部件制造企业发放"稳企贷"2000万元,充分发挥其"纯信 用、低利率、高效率"三大核心优势,为企业渡过难关。 该行正从单一产品提供者转向综合金融服务伙伴。未来,通过科技与专业服务的持续融合,将为外贸企 业拓展国际市场提供更精准、有力的金融后盾。(来源:邮储银行鹰潭市分行) 面对复杂多变的国际贸易形势,邮储银行鹰潭市分行不断加大对外贸企业的金融支持力度,通过定制结 算服务、创新汇率避险工具、深化跨境金融平台应用、提升融资服务效率等举措,为企业稳健经营保驾 护航。 结算服务提质效。某汽车零部件制造企业与亚美尼亚客户签订了出口订单,因境外客户当地外汇管制严 格、代付流程复杂,面临收款难题,该行通过定制"第三方代付"服务方案,通过严格审核代付合规性、 指导企业完善资料,并提供政策解读,帮助企业顺利收到货款,成功破解新兴市场结算难题。 汇率避险有实招。为应对汇率波动风险,积极推广远期、期权等"锁汇"产品,并针对中小微企业简化流 程、降低门槛、减非让利,帮助众多企业锁定成本与利润,更专注于 ...
开展金融便民服务 拓宽农民融资渠道
Xin Lang Cai Jing· 2025-12-24 23:57
Core Viewpoint - The collaboration between the Nanning City Mashan County Natural Resources Bureau and the China Postal Savings Bank aims to alleviate financing difficulties in rural areas by issuing the first land contract management rights real estate certificate, enabling farmers to leverage their land rights for loans [1] Group 1: Financial Services and Support - The issuance of the first land contract management rights real estate certificate to a sugarcane farmer allows him to secure a business loan of 200,000 yuan, effectively easing his financial pressure [1] - The Mashan County Natural Resources Bureau is implementing land contract management rights registration as a practical measure to address financing challenges in agriculture and enhance rural economic vitality [1] Group 2: System Integration and Collaboration - The county plans to achieve integration between the rural land contract online signing system and the real estate registration system by early December, facilitating the use of land contract management rights as collateral for financing [1] - The first batch of land contract management rights real estate certificates issued totals 560, marking a significant step in resolving financing guarantee issues for agriculture [1] Group 3: Policy and Reform Support - The issuance of these certificates supports the consolidation and improvement of the rural basic management system and deepens the "three rights separation" reform regarding land contract management rights [1] - The initiative aims to provide essential support for the management and service system of land contract management rights transfer [1]
手机银行11.0发布 揭示数字金融“温度革命”的邮储实践
和讯· 2025-12-24 10:25
Core Viewpoint - The article emphasizes that mobile banking has evolved from a mere online channel for financial services to a benchmark for assessing a bank's technological strength, user-centric thinking, and strategic foresight. Postal Savings Bank of China (PSBC) is redefining digital finance through continuous improvement in user experience and the introduction of AI-driven services [1]. Group 1: Evolution and Transformation - PSBC's mobile banking faced challenges in system architecture and innovation mechanisms three years ago, prompting a comprehensive core system reconstruction starting in 2022. This transformation aims to create a secure, agile, and self-controlled digital foundation [2]. - The bank's digital strategy, termed "Digital PSBC," is being advanced through the "AI 2 ALL" initiative, which focuses on four value dimensions: broad customer base, deep customer experience, multi-model scenarios, and detailed innovations, planning nearly 260 AI application scenarios [2][3]. Group 2: Growth Drivers - PSBC's mobile banking has achieved a customer base of 386 million and nearly 86 million monthly active users as of June 2025, reflecting a commitment to user experience and service [5]. - The growth is driven by a systematic approach to intelligent operations, ecological scene integration, and integrated service assurance, forming a "growth flywheel" that addresses value creation in a saturated market [5]. Group 3: Service Transformation - The launch of the 11.0 version of PSBC's mobile banking marks a significant shift towards "companion-style innovation," integrating AI deeply into customer journeys and redefining service boundaries [11]. - The new version features a conversational service model, allowing users to perform transactions through simple voice commands, enhancing user interaction and making financial operations more intuitive [11][12]. - The 11.0 version also introduces a more personalized user experience by predicting user needs and displaying relevant functions based on browsing habits, thus evolving from a "function finds user" to a "function understands user" approach [12]. Group 4: Security Enhancements - The 11.0 version incorporates a multi-layered security system, including a "social trust" dimension that allows for collaborative protection during high-risk transactions by contacting pre-set guardians [13]. - New features such as voice verification for identity confirmation and integration with national identity authentication systems enhance account security [14]. Conclusion - PSBC's evolution from a follower to a leader in mobile banking illustrates that success in the digital finance competition hinges on continuous self-reflection and transformation centered around customer needs, rather than merely accumulating functions or competing on technology [15].
头部信托原董事长,拟任国有大行行长
Sou Hu Cai Jing· 2025-12-24 05:30
18万亿零售大行,或将再迎来一位股份行背景并曾执掌头部信托的新任行长! 据了解,刘建军已出任邮储银行党委书记、行长职位近4年半,目前已年满60岁。 现年54岁的芦苇是中信银行"老将",在该行任职达26年,其间曾调任中信信托。此次加入邮储银行,距离其重返中信银行仅过去10个月。今年 8月,芦苇在中信银行业绩说明会上曾表态,该行已摒弃规模情结,更专注于效益和质量并重的增长。 芦苇有望出任邮储银行行长 12月23日,中国邮政集团宣布领导人员调整,其中,芦苇任中国邮政集团副总经理、党组成员,免去刘建军的中国邮政集团副总经理、党组成 员职务。 这也意味着,在该公告发布的稍早前传出的消息——芦苇将接棒刘建军、赴邮储银行出任行长的消息或被坐实。 公开简历显示,芦苇参加工作以来主要任职经历均在中信集团,其中,供职中信银行26年、中信信托2年。 1997年1月,芦苇加入中信银行,历任总行计划财务部(现财务会计部)副总经理、总经理,资产负债部总经理,香港分行筹备组副组长,中信 银行董事会秘书,深圳分行党委书记、行长;2020年10月任中信银行党委委员,2021年4月任中信银行副行长。 2022年10月,因工作调整,芦苇辞任中信银 ...
邮储银行12月23日获融资买入7194.81万元,融资余额10.75亿元
Xin Lang Cai Jing· 2025-12-24 04:51
Core Viewpoint - Postal Savings Bank of China (PSBC) shows a mixed performance in trading and financing activities, with low financing balance and high securities lending balance, indicating potential investment opportunities and risks in the banking sector. Group 1: Trading Performance - On December 23, PSBC's stock increased by 0.37% with a trading volume of 739 million yuan [1] - The financing buy-in amount for PSBC on the same day was 71.95 million yuan, while the financing repayment was 72.23 million yuan, resulting in a net financing buy of -0.2829 million yuan [1] - As of December 23, the total financing and securities lending balance for PSBC was 1.081 billion yuan [1] Group 2: Financing Activities - The current financing balance for PSBC is 1.075 billion yuan, which accounts for 0.29% of its market capitalization, indicating a low financing level compared to the past year [1] - On December 23, PSBC repaid 8,300 shares in securities lending and sold 10,100 shares, with a selling amount of 55,000 yuan based on the closing price [1] - The remaining securities lending balance is 1.0317 million shares, with a total balance of 5.6228 million yuan, which is above the 70th percentile of the past year, indicating a high level [1] Group 3: Company Overview - PSBC, established on March 6, 2007, and listed on December 10, 2019, provides banking and financial services in China [2] - The bank's main business segments include personal banking (65.15% of revenue), corporate banking (22.71%), and funding operations (12.10%) [2] - As of September 30, PSBC had 142,600 shareholders, a decrease of 13.09% from the previous period, with an average of 478,570 circulating shares per shareholder, an increase of 15.29% [3] Group 4: Financial Performance - For the period from January to September 2025, PSBC achieved an operating income of 265.08 billion yuan, a year-on-year increase of 1.82% [3] - The net profit attributable to shareholders for the same period was 76.562 billion yuan, reflecting a year-on-year growth of 0.98% [3] - Since its A-share listing, PSBC has distributed a total of 137.796 billion yuan in dividends, with 77.395 billion yuan distributed in the last three years [4]
中国邮政集团迎新高管!中信银行行长芦苇或调任邮储银行行长
Nan Fang Du Shi Bao· 2025-12-24 04:04
自2017年起,芦苇跻身中信银行管理层,先后担任董事会秘书、董事会秘书(业务总监级)、业务总 监、党委委员、副行长,其间先后兼任香港分行筹备组副组长,总行资产负债部总经理,阿尔金银行筹 备组副组长、董事,深圳分行党委书记、行长等。 2020年10月,芦苇转任中信信托总经理,并于2024年5月升任该公司董事长。2025年2月,他回归中信银 行担任党委副书记;4月,其行长任职资格获批;6月,董事任职资格获批。 与芦苇一样,刘建军同样拥有极为深厚的银行业从业背景。他出生于1965年8月,自2021年8月起任邮储 银行执行董事、行长。此前,他曾任中国建设银行山东省分行潍坊分行副行长、济南分行副行长、德州 分行行长,招商银行济南分行副行长,招商银行总行零售银行部总经理、零售综合管理部总经理、总行 业务总监兼零售金融总部常务副总裁、信用卡中心理事长,招商银行执行董事、副行长、董事会秘书等 职务。 曾言"效益和质量并重" 据财报介绍,邮储银行是中国领先的大型零售银行,坚守服务"三农"、城乡居民和中小企业的定位;截 至2025年6月末,该行拥有近4万个营业网点,服务个人客户超6.7亿户,继续保持优良的资产质量。 12月23日 ...