Financial Performance - Revenue increased by 10.9% to RMB 236.15 million for the six months ended June 30, 2024, compared to RMB 212.92 million for the same period in 2023[2] - Gross profit rose by 19.5% to RMB 121.92 million, with a gross margin of 51.6%, up from 47.9% in the previous year[2] - Revenue increased by 10.9% from RMB 212.9 million for the six months ended June 30, 2023, to RMB 236.2 million for the six months ending June 30, 2024, primarily due to increased revenue from SaaS solutions[14] - In the first half of 2024, revenue from SaaS solutions reached RMB 219.9 million, a 10.7% increase from RMB 198.6 million in the same period of 2023[15] - Revenue from VPC solutions increased by 18.0% to RMB 13.9 million, compared to RMB 11.8 million in the first half of 2023, with the number of VPC customers rising from 50 to 66[16] - Net profit for the period was RMB 13,910,000, a significant recovery from a loss of RMB 2,029,000 in the previous year[43] - Basic earnings per share for the period was RMB 7.99, compared to a loss per share of RMB 1.17 in 2023[42] - Total comprehensive income for the period was RMB 14,806,000, a significant increase from RMB 629,000 in the same period last year[43] Customer Metrics - The number of SaaS customers decreased by 0.5% to 4,136 in the first half of 2024, compared to 4,158 in the same period of 2023[3] - SaaS customer retention rate was 74.2% and net retention rate was 100.3% for the first half of 2024, compared to 74.7% and 105.4% respectively in the first half of 2023[3] - The total number of SaaS customers decreased by 0.5% to 4,136 from 4,158 in the first half of 2023[15] - The company has no customers contributing more than 10% of total revenue for the six months ended June 30, 2024[58] Product Development and Innovation - The company launched the "MicroTeng AI" platform in the first half of 2024, enhancing its AI-driven customer contact solutions[3] - The company has fully upgraded its intelligent contact center solutions, incorporating AI capabilities to enhance communication efficiency and service quality[7] - The remote agent solution allows customer employees to interact with clients anytime and anywhere, significantly improving business activity visibility and decision-making support[9] - The ContactBot solution automates repetitive tasks traditionally handled by human agents, utilizing real-time ASR and NLP capabilities for intelligent interactions[10] - The integration of AI-driven solutions is expected to automate a wide range of use cases, enhancing the commercial value of customer contact solutions[12] - The company is focusing on deep integration of AI, cloud, and communication technologies to maintain its technological leadership and explore the latest AIGC technologies[12] - The company aims to enhance its core technology and develop complementary solutions to meet evolving customer needs, with a focus on increasing competitiveness in the customer contact solutions market[84] Research and Development - The company has established three product innovation and R&D centers in Beijing, Nanjing, and Chengdu to enhance overall R&D efficiency for customer contact solutions[12] - R&D expenses decreased by 7.0% to RMB 39.9 million, attributed to improved overall R&D efficiency[23] - Research and development expenses for the period were RMB 39,878,000, a decrease of 6.9% from RMB 42,884,000 in 2023[41] Financial Position and Cash Flow - Cash and cash equivalents as of June 30, 2024, were RMB 110.2 million, with no interest-bearing bank loans or other borrowings[29] - The company has no plans for significant additional external financing and aims to meet liquidity needs through cash generated from operations and proceeds from global sales[29] - For the six months ended June 30, 2024, the net cash used in operating activities was RMB 11.6 million, compared to RMB 8.6 million for the same period in 2023, reflecting an increase in accounts receivable by RMB 29.7 million[30] - The net cash used in investing activities for the six months ended June 30, 2024, was RMB 44.0 million, down from RMB 64.9 million in the same period of 2023, primarily due to payments for business acquisitions of RMB 46.9 million in 2023[31] - The company experienced a significant increase in accounts receivable, which rose by RMB 29,699 thousand compared to an increase of RMB 7,140 thousand in the previous year, indicating potential challenges in cash collection[48] - The company reported a net financial asset impairment of RMB 3,317 thousand, up from RMB 2,213 thousand in the previous year, suggesting increased risk in financial investments[48] Shareholder Actions - A total of 115,000 shares were repurchased between July 16 and July 26, 2024, at a total cost of HKD 294,434, representing 0.0661% of the issued shares[39] - The board believes that the current share trading price does not reflect its intrinsic value, and the repurchase is expected to enhance shareholder returns[40] - The board does not recommend the payment of an interim dividend for the six months ended June 30, 2024, consistent with the previous year[83] Corporate Governance - The company has adopted the corporate governance code and has complied with all applicable code provisions during the reporting period[79] - The audit committee has reviewed the unaudited consolidated interim results for the six months ended June 30, 2024, and found no objections[81] - The audit committee consists of three members, with Mr. Li Zhiyong serving as the chairman, ensuring effective risk management and internal control systems[81] - The company has established a nomination committee and a remuneration committee in addition to the audit committee[82]

Financial Performance - Revenue increased by 16.6% from RMB 383.2 million in 2022 to RMB 446.8 million in 2023, driven by growth in SaaS solutions and AI-related products [11]. - Gross profit for 2023 was RMB 214.8 million, with a gross margin of 48.1%, slightly down from 48.3% in 2022 [8]. - The company reported a loss before tax of RMB 9.0 million for 2023, compared to a loss of RMB 7.8 million in 2022 [8]. - Adjusted net loss (non-IFRS measure) for 2023 was RMB 2.4 million, compared to a profit of RMB 4.0 million in 2022 [8]. - The company recorded a net loss of RMB 8,631 thousand in 2023, compared to a net loss of RMB 7,511 thousand in 2022, reflecting a 16.7% increase in losses [56]. - Revenue increased by 16.6% from RMB 383.2 million in 2022 to RMB 446.8 million in 2023, primarily driven by a significant rise in SaaS solution revenue [29]. - SaaS solution revenue reached RMB 413.4 million in 2023, up 17.8% from RMB 350.9 million in 2022, with a 52.2% increase in the number of SaaS customers to 4,675 [33]. - ContactBot solution revenue surged by 73.9% from RMB 8.6 million in 2022 to RMB 15.0 million in 2023, indicating strong demand for AI-driven customer interaction solutions [31]. Assets and Liabilities - The total assets increased to RMB 606.6 million in 2023 from RMB 569.1 million in 2022, with non-current assets rising significantly to RMB 129.9 million [9]. - Non-current liabilities increased to RMB 5.6 million in 2023 from RMB 3.4 million in 2022, while current liabilities rose to RMB 130.7 million [9]. - Financial investments increased by 22.5% from RMB 40.9 million as of December 31, 2022, to RMB 50.1 million as of December 31, 2023, primarily due to an increase in wealth management products held [62]. - As of December 31, 2023, cash and cash equivalents amounted to RMB 298.1 million, with no interest-bearing bank or other borrowings, making the capital debt ratio and debt-to-equity ratio not applicable [63]. Customer Metrics - The number of SaaS customers increased by 52.2% from 3,071 in 2022 to 4,675 in 2023 [13]. - The SaaS customer retention rate was 74.8% in 2023, down from 76.1% in 2022, while the net retention rate increased to 104.4% from 92.9% [13]. - The average monthly orders per SaaS customer increased by 0.7% to 133,126 seats in 2023, reflecting overall business growth [33]. Research and Development - The R&D team grew by 19.6%, from 225 employees at the end of 2022 to 269 by the end of 2023, representing 45.7% of total employees [15]. - Research and development expenses rose by 16.7% to RMB 91,794 thousand in 2023, driven by an increase in R&D staff from 225 to 269 [49]. - The company aims to enhance R&D efficiency for its customer contact solutions and has established three innovation and R&D centers in Beijing, Nanjing, and Chengdu [28]. Product Development and Innovation - The company launched the innovative "Micro Vine Large Language Model" in March 2023, enhancing its SaaS product competitiveness [12]. - The Micro Vine Large Language Model 2.0 was released in August 2023, becoming a key driver of business growth for the year [12]. - The company launched AI-native upgrades to its intelligent contact center solutions in 2023, enhancing customer interaction capabilities [22]. - The company offers three types of cloud-native customer contact solutions: intelligent contact center, remote agent, and ContactBot solutions [21]. - The ContactBot solution automates repetitive tasks traditionally handled by human agents, improving efficiency [17]. Market Expansion and Strategy - The company aims to leverage AI, cloud, and communication technologies to transform marketing, sales, and service processes, improving conversion rates and driving revenue growth [12]. - The company has expanded its international business through cloud platform centers in Frankfurt and Singapore [15]. - The company is enhancing its sales and marketing capabilities to expand coverage in high-potential regions in China, including the Bohai Rim, East China, Pearl River Delta, and Chengdu-Chongqing areas [28]. - The company plans to selectively pursue strategic acquisitions and investments to expand market position and influence, capitalizing on the growing demand for intelligent customer contact solutions [28]. Awards and Recognition - The company was recognized as one of the "Top 30 Most Innovative AIGC Companies" in China in December 2023 [12]. - The company received the "Best Customer Service SaaS Provider" award at the 2023 CEIA China Enterprise IT Awards [13]. Employee and Governance - Total employee count is 588, with 45.7% in R&D, 29.4% in sales, 18.4% in operations, and 6.5% in management [77]. - Total compensation expenses for the year ending December 31, 2023, amounted to RMB 189.8 million, a 24.6% increase from RMB 152.3 million in the previous year [78]. - The board consists of seven members, including four executive directors and three independent non-executive directors [87]. - The company has a well-established audit committee and nomination committee to ensure proper governance [96]. - The company has a structured vesting schedule for restricted shares, with specific dates outlined for the release of shares [198]. Corporate Social Responsibility - The company has committed approximately RMB 556,600 to charitable donations since 2020, reflecting its dedication to corporate social responsibility [73]. - The board has engaged an independent third party to assess ESG risks and review existing strategies and controls in 2023 [75]. - The company emphasizes the importance of employee rights and welfare, aiming to create a safe working environment and prevent occupational hazards [141]. Risks and Compliance - The company faces risks related to the expansion of its solutions, customer retention, and the ability to meet changing customer demands [147]. - The company has not faced any regulatory changes that significantly impact its operations during the reporting period [147]. - The company emphasizes compliance with legal restrictions regarding the transfer and management of equity rewards, maintaining regulatory standards [193].

Revenue and Growth - The company's SaaS model generated revenue of RMB 413.4 million in 2023, an increase of 17.8% from RMB 350.9 million in 2022[12]. - Total revenue for the year ended December 31, 2023, was RMB 446.8 million, an increase from RMB 383.2 million in 2022, representing a growth of 16.6%[73]. - Revenue from SaaS solutions was RMB 413,419 thousand in 2023, up from RMB 350,942 thousand in 2022, reflecting a growth of 17.8%[122]. - VPC solutions revenue increased to RMB 27,755 thousand in 2023 from RMB 23,971 thousand in 2022, representing a growth of 15.5%[122]. - Revenue from external customers in mainland China reached RMB 446,179,000 in 2023, up from RMB 383,139,000 in 2022, reflecting a growth of about 16.5%[140]. Customer Growth and Engagement - The total number of SaaS customers grew by 52.2% to 4,675 in 2023, compared to 3,071 in 2022[12]. - The average monthly seats ordered by SaaS customers increased by 0.7% to 133,126 in 2023, up from 132,235 in 2022[12]. Profitability and Losses - Adjusted net loss for 2023 was RMB 2.4 million, a decrease from an adjusted net profit of RMB 4.1 million in 2022, mainly due to increased R&D and sales expenses[23]. - The company reported a net loss of RMB 8.6 million for 2023, compared to a net loss of RMB 7.5 million in 2022, reflecting a 16.7% increase in losses[36]. - The total pre-tax loss for the group was RMB (9,036,000) in 2023, compared to RMB (7,772,000) in 2022, indicating a decline in profitability[172]. Expenses and Investments - R&D expenses increased by 16.7% from RMB 78.6 million in 2022 to RMB 91.8 million in 2023, primarily due to an increase in R&D staff from 225 to 269[17]. - Sales and distribution expenses rose by 23.6% compared to the previous year, contributing to the overall loss[27]. - Total employee compensation expenses, including share-based payments, amounted to RMB 189.8 million for the year ended December 31, 2023, up 24.6% from RMB 152.3 million in 2022[66]. Cash Flow and Financial Position - Cash and cash equivalents at the end of 2023 were RMB 169.5 million, down from RMB 188.4 million at the end of 2022[6]. - The net cash flow used in investing activities was RMB (25.2) million in 2023, a significant improvement from RMB (207.2) million in 2022[5]. - The company recorded a net cash outflow from operating activities of RMB 13.5 million in 2023, compared to an outflow of RMB 13.1 million in 2022[31]. - The company had a total cash and bank balance of RMB 298.1 million at the end of 2023, compared to RMB 341.7 million at the end of 2022[6]. Assets and Liabilities - Total non-current assets increased to RMB 129,931 thousand as of December 31, 2023, compared to RMB 70,290 thousand in 2022, reflecting a growth of 84.5%[79]. - Total liabilities increased to RMB 136,241 thousand, compared to RMB 97,492 thousand in 2022, representing a growth of 39.7%[79]. - The total accounts receivable net value as of December 31, 2023, was RMB 89,862 thousand, compared to RMB 87,146 thousand in 2022, indicating a slight increase[156]. Strategic Initiatives and Innovations - The launch of the innovative Weiteng Large Language Model in March 2023 significantly enhanced the competitiveness of the company's SaaS products[200]. - The Weiteng Large Language Model 2.0 was released in August 2023, becoming a key driver of business growth for the year[200]. - The company is focusing on expanding its market presence and enhancing its product offerings through ongoing research and development initiatives[79]. Tax and Regulatory Matters - The effective tax rate for Hong Kong was maintained at 16.5% for both 2023 and 2022, while certain subsidiaries benefited from reduced rates due to their classification as high-tech enterprises[171]. - The unrecognized tax losses amounted to RMB 283,837,000 as of December 31, 2023, compared to RMB 54,089,000 in 2022, indicating a significant increase in unutilized tax losses[139]. Employee and Workforce - The company employed a total of 588 staff, with 45.7% in R&D, 29.4% in sales, and 28.4% in operations[55]. - Employee benefits accounted for RMB 83.971 million, representing 18.8% of total R&D expenses in 2023, compared to 18.7% in 2022[20].

Revenue and Profitability - Revenue for the six months ended June 30, 2023, increased by 10.5% to RMB 212.9 million from RMB 192.6 million for the same period in 2022[6]. - Revenue from SaaS solutions rose by 18.5% to RMB 198.6 million, up from RMB 167.7 million year-on-year, driven by high-quality customer subscriptions and contributions from acquired companies[20]. - Gross profit for the first half of 2023 was RMB 102.1 million, representing a gross margin of 47.9%, compared to RMB 91.9 million and a gross margin of 47.7% in the previous year[6]. - The adjusted net profit (non-IFRS measure) for the first half of 2023 was RMB 1.3 million, a decrease of 78.1% from RMB 5.7 million in the same period last year[6]. - SaaS solutions revenue rose by 18.5% to RMB 198.6 million, accounting for 93.3% of total revenue in the first half of 2023[32]. - The overall revenue increased by 10.5% to RMB 212.9 million in the first half of 2023, up from RMB 192.6 million in the same period of 2022[32]. - The net retention rate for all SaaS customers improved to 105.4% in the first half of 2023, compared to 80.7% in the same period of 2022[21]. - The revenue from VPC solutions decreased by 46.0% to RMB 11.8 million in the first half of 2023, down from RMB 21.8 million in the same period of 2022[32]. Customer Growth and Market Position - The total number of customers increased by 58.8% to 4,222 in the first half of 2023, compared to 2,658 in the same period of 2022[21]. - The company is focused on enhancing its market position through continuous product and technology innovation[10]. - The company aims to expand its market share and enhance its SaaS business development strategy through the acquisition of Yizhangyunfeng[164]. - The company aims to expand its SaaS business market share through the acquisition of Jinkai Technology, which operates under the brand Live800[174]. Research and Development - The R&D team grew by 5.9% from 253 employees as of June 30, 2022, to 268 employees as of June 30, 2023, representing 45.8% of total staff[10]. - The company aims to enhance R&D efficiency for customer contact solutions in the second half of 2023, focusing on product innovation[29]. - The company has established three product innovation and R&D centers in Beijing, Nanjing, and Chengdu to support its growth strategy[29]. - The company launched the innovative "Micro Vine Large Language Model" in March 2023, enhancing its SaaS product competitiveness[8]. Financial Performance and Expenses - Other income increased by 77.1% from RMB 3.6 million for the six months ended June 30, 2022, to RMB 6.4 million for the six months ended June 30, 2023, primarily due to increased bank interest income and foreign exchange gains[36]. - Sales and distribution expenses rose by 23.8% from RMB 41.1 million for the six months ended June 30, 2022, to RMB 50.9 million for the six months ended June 30, 2023, mainly due to an increase in the number of sales and marketing staff from 144 to 178[36]. - R&D expenses increased by 18.5% from RMB 36.2 million for the six months ended June 30, 2022, to RMB 42.9 million for the six months ended June 30, 2023, attributed to an increase in R&D staff from 253 to 268[38]. - The total compensation expenses for the six months ended June 30, 2023, amounted to RMB 87.0 million, representing a year-on-year increase of 17.3% from RMB 74.2 million for the same period in 2022[77]. Cash Flow and Investments - Cash used in investing activities for the six months ended June 30, 2023, was RMB 64.9 million, primarily due to business acquisition payments of RMB 46.9 million and payments for financial investments of RMB 85.0 million[48]. - Cash used in financing activities for the six months ended June 30, 2023, was RMB 4.3 million, attributed to principal payments on lease liabilities[49]. - The company has no plans for significant additional external financing and believes it can meet liquidity needs through operating cash flows and net proceeds from the global offering[65]. - The company reported a significant increase in cash used in investing activities, primarily due to payments for financial investments measured at fair value[95]. - As of June 30, 2023, the cash and cash equivalents decreased to RMB 1,109.31 million from RMB 3,629.09 million at the end of the previous year, reflecting a net decrease of RMB 777.06 million[93]. Acquisitions - The company completed an acquisition on February 1, 2023, for a preliminary consideration of approximately USD 14.6 million (about HKD 113.7 million), acquiring 100% equity of the target company, which is now a wholly-owned subsidiary[71]. - The acquisition of Beijing Yizhangyunfeng Technology Co., Ltd. was completed on February 1, 2023, with an initial cash consideration of USD 14,600,000 (approximately RMB 101,700,000)[164]. - The identifiable net assets measured at fair value from acquisitions amounted to RMB 100,195,000, with goodwill generated from acquisitions totaling RMB 85,952,000[166]. - The acquisition of Chengdu Jinkai Technology Co., Ltd. involved a cash consideration of RMB 16,000,000, with RMB 5,000,000 paid during the period and RMB 7,800,000 remaining payable as of June 30, 2023[174]. Equity Incentive Plan - The company has a share incentive plan aimed at rewarding selected participants for their contributions, encouraging performance improvement, and enhancing team collaboration[123]. - As of June 30, 2023, a total of 23,179,756 shares have been granted under the equity incentive plan, accounting for approximately 13.32% of the company's issued shares[126]. - The maximum number of shares that can be granted under the equity incentive plan is 3,370,244 shares, representing about 1.94% of the company's issued shares[126]. - The equity incentive plan allows the board to determine the number of shares granted without a specific cap for individual participants[127]. - The company will not issue new shares under the equity incentive plan without further approval from shareholders[127]. Financial Instruments and Fair Value - The fair value of financial instruments as of June 30, 2023, includes financial investments with a fair value of RMB 60,175,000, compared to RMB 25,733,000 as of December 31, 2022[184]. - The total fair value of financial instruments at the end of the reporting period was RMB 60,175,000, with no financial liabilities measured at fair value[187]. - The fair value of restricted share units granted during the reporting period was RMB 10,298,258, with a corresponding share-based payment expense of RMB 6,968,380 after deducting cash consideration paid by participants[195].

香港交易及結算所有限公司及香港聯合交易所有限公司（「聯交所」）對本公告的內容概不負責， 對其準確性或完整性亦不發表任何聲明，並明確表示，概不就因本公告全部或任何部分內容所 產生或因依賴該等內容而引致的任何損失承擔任何責任。 TI Cloud Inc. 天潤雲股份有限公司 （於開曼群島註冊成立的有限公司） （股份代號：2167） 截至2023年6月30日止六個月 中期業績公告 天潤雲股份有限公司（「本公司」或「天潤雲」）董事（「董事」）會（「董事會」）欣然宣 佈本公司及其子公司與綜合聯屬實體（統稱「本集團」）截至2023年6月30日止六個 月（「報告期」）的未經審核綜合中期業績，連同2022年同期的比較數字。該等中期 業績已經本公司審計委員會審閱。 於本公告內，「我們」及「我們的」指本公司（定義見上文）及倘文義另有所指，則 指本集團（定義見上文）。 財務摘要 截至6月30日止六個月 2023年 2022年 人民幣千元， 人民幣千元， 百分比除外 百分比除外 按年變動 （未經審核） （未經審核） ...

Revenue Performance - Total revenue decreased by 4.6% from RMB 401.9 million in 2021 to RMB 383.2 million in 2022, primarily due to the impact of the education sector, partially offset by revenue growth in other industries [17]. - Revenue from the education sector accounted for 10.8% of total revenue in 2022, a decrease of 61.7% compared to the previous year [190]. - Revenue from other industry clients increased by 16.3% from RMB 294.1 million in 2021 to RMB 342.0 million in 2022 [190]. - The company’s intelligent contact center solutions generated RMB 316.3 million in revenue, making up 82.5% of total revenue in 2022 [12]. - VPC solutions revenue reached RMB 24.0 million, a 12.6% increase from RMB 21.3 million in 2021, despite a decrease in the number of VPC customers from 24 to 23 [29]. - Total revenue from other income increased by 116.7% to RMB 17,960 thousand in 2022, primarily due to increased government subsidies and bank interest income [39]. Research and Development - Research and development expenses totaled RMB 78.6 million in 2022, accounting for 20.5% of total revenue, with the R&D team growing from 211 to 225 employees, representing a 6.6% increase [5]. - The AI team expanded by over 100% in 2022, enhancing products such as intelligent customer service and ContactBot solutions [6]. - The company established three product innovation and R&D centers in Beijing, Nanjing, and Chengdu to enhance overall R&D efficiency [16]. - R&D expenses rose by 46.1% to RMB 78,639 thousand, driven by an increase in R&D staff from 197 to 225 [35]. - Research and development expenses increased by 30%, totaling $75 million, to support innovation initiatives [120]. Financial Performance - The company recorded a net loss of RMB 7.4 million in 2022, compared to a profit of RMB 17.8 million in 2021, mainly due to one-time listing expenses and increased operational costs [53]. - Adjusted net profit decreased to RMB 4.1 million in 2022 from RMB 37.3 million in 2021, primarily due to rising R&D and sales expenses [50]. - The net profit for 2022 was a loss of RMB 7.374 million, a decrease of 141.4% compared to a profit of RMB 17.818 million in 2021 [56]. - The company’s financial assets impairment losses increased by 38.1% to RMB 4.7 million, reflecting a conservative approach to bad debt provisions [46]. - The company’s gross profit was RMB 184.9 million, with a gross margin of 48.3%, up from 45.5% in 2021 [199]. Cash Flow and Liquidity - Cash and cash equivalents as of December 31, 2022, amounted to RMB 341.7 million, with no outstanding borrowings [58]. - Net cash used in operating activities for 2022 was RMB 13.1 million, attributed to a pre-tax loss of RMB 7.8 million [68]. - Net cash used in investing activities was RMB 207.2 million in 2022, mainly due to payments for financial investments [65]. - Net cash generated from financing activities was RMB 254.1 million in 2022, primarily from the net proceeds of share issuance [75]. - The company plans to meet its liquidity needs through cash generated from operations and net proceeds from global offerings, with no significant external financing plans [67]. Strategic Initiatives - The company plans to continue optimizing and expanding its solution portfolio to improve product and service experiences for enterprise clients, aiming for robust growth in SaaS users [16]. - The company aims to seek strategic acquisitions and investments selectively to expand market position and influence [21]. - The company completed an acquisition of a target company for an initial consideration of approximately $14.6 million (about HKD 113.7 million) on February 1, 2023, which will enhance its SaaS business capabilities [78]. - A strategic acquisition of a smaller tech firm was completed, valued at $100 million, aimed at enhancing technological capabilities [120]. Employee and Governance - Employee benefit expenses (excluding directors and senior management remuneration) for the year ended December 31, 2022, amounted to RMB 152.3 million, representing a year-on-year increase of 29.6% from RMB 117.5 million in 2021 [88]. - The company employed a total of 477 employees as of December 31, 2022, with 47.2% in R&D, 31.9% in sales, 15.3% in operations, and 5.7% in management [84]. - The board of directors is responsible for overseeing the company's environmental, social, and governance (ESG) policies and conducted an independent assessment of ESG risks in 2022 [81]. - The company has implemented internal policies to reduce environmental impact, including energy-saving reminders and recycling initiatives [81]. - The board emphasized the importance of maintaining strong corporate governance practices to mitigate risks [121]. Market Position and Future Outlook - The company is positioned to leverage new opportunities in the customer contact industry driven by the rise of AI technologies like ChatGPT [15]. - The company is expanding its market presence in Southeast Asia, targeting a 10% market share within the next two years [120]. - The company provided guidance for the next fiscal year, projecting revenue growth of 25% to $625 million [120]. - The company identified key risks, including regulatory changes and market competition, which could impact future performance [121]. Awards and Recognition - The company received the "Best Customer Service SaaS Provider" award at the 2022 CEIA China IT Awards [192].

香港交易及結算所有限公司及香港聯合交易所有限公司（「聯交所」）對本公告的內容概不負責， 對其準確性或完整性亦不發表任何聲明，並明確表示，概不就因本公告全部或任何部分內容所 產生或因依賴該等內容而引致的任何損失承擔任何責任。 TI Cloud Inc. 天潤雲股份有限公司 （於開曼群島註冊成立的有限公司） （股份代號：2167） 截至2022年12月31日止年度 年度業績公告 天潤雲股份有限公司（「本公司」或「天潤雲」）董事（「董事」）會（「董事會」）欣然宣 佈本公司及其子公司與綜合聯屬實體（統稱「本集團」）截至2022年12月31日止年 度（「報告期」）的經審核綜合業績，連同2021年同期的比較數字。該等年度業績已 經本公司審計委員會（「審計委員會」）審閱。 於本公告內，「我們」及「我們的」指本公司（定義見上文）及倘文義另有所指，則 指本集團（定義見上文）。 財務摘要 截至12月31日止年度 2022年 2021年 人民幣千元， 人民幣千元， 百分比除外 百分比除外 同比變動 收入 383,244 401,897 (4.6%) ...

Revenue Performance - Revenue for the six months ended June 30, 2022, decreased by 7.7% to RMB 192.6 million from RMB 208.7 million for the same period in 2021[10] - Revenue excluding education sector income increased by 24.2% to RMB 172.5 million from RMB 138.9 million year-on-year[10] - Total revenue decreased by 7.7% to RMB 192.6 million in the first half of 2022 from RMB 208.7 million in the same period of 2021, primarily due to a significant drop in revenue from the education sector[25] - Revenue from non-education sectors increased by 24.2% to RMB 172.5 million, accounting for 89.6% of total revenue in the first half of 2022[27] - Revenue from SaaS solutions was RMB 167,670,000, down from RMB 190,478,000, reflecting a decline of 12.0% year-over-year[157] - Revenue from VPC solutions increased significantly to RMB 21,761,000, up 69.0% from RMB 12,819,000 in the previous year[157] Profitability and Losses - The company reported a loss before tax of RMB 3.9 million, a decline of 121.3% compared to a profit of RMB 18.4 million in the previous year[10] - Adjusted net profit (non-IFRS measure) decreased by 77.5% to RMB 5.8 million from RMB 25.6 million year-on-year[10] - The company reported a net loss of RMB 3,745 thousand for the six months ended June 30, 2022, compared to a profit of RMB 16,184 thousand in the same period of 2021, marking a 123.1% decline[48] - The company reported a total comprehensive loss for the period was RMB 4,529 million, compared to a loss of RMB 3,745 million in the previous period[131] Research and Development - Research and development expenses totaled RMB 36.2 million, representing 18.8% of total revenue for the first half of 2022[14] - The number of employees in the R&D team increased by 28.4% to 253, accounting for 49.9% of total staff[14] - R&D expenses increased by 62.9% to RMB 36,200 thousand, driven by an increase in R&D staff from 197 to 253[43] - Research and development expenses increased to RMB 36,204,000 from RMB 22,222,000, indicating a focus on innovation despite financial losses[121] Customer Metrics - The total number of customers increased by 8.4% to 2,658 in the first half of 2022, compared to 2,453 in the same period of 2021[15] - The SaaS customer retention rate decreased to 74.7% in the first half of 2022 from 76.8% in the same period of 2021, while the net retention rate dropped to 80.7% from 113.6%[17] - The average number of seats ordered per month by SaaS customers increased by 17.8% to 123,584 in the first half of 2022[31] Financial Position - As of June 30, 2022, the company had cash and cash equivalents amounting to RMB 362.9 million, reflecting a significant increase from RMB 102.3 million as of June 30, 2021[57] - The net cash used in operating activities for the six months ended June 30, 2022, was RMB 25.8 million, a decline from a net cash generated of RMB 3.4 million in the same period of 2021[59] - The net cash used in investing activities for the six months ended June 30, 2022, was RMB 22.3 million, compared to a net cash generated of RMB 108.3 million in the prior year[62] - The net cash generated from financing activities for the six months ended June 30, 2022, was RMB 258.4 million, a turnaround from a net cash used of RMB 42.4 million in the same period of 2021[63] - Total liabilities increased to RMB 87,650 million from RMB 77,538 million, an increase of 13.7%[126] - Net assets rose to RMB 465,205 million, compared to RMB 221,471 million at the end of 2021, indicating a growth of 110.0%[128] Shareholder Information - The company reported a significant ownership structure, with Wu Qiang, Pan Wei, Li Jin, and An Jingbo each holding 49.72% of the shares through controlled entities, totaling 86,505,000 shares[79] - The company’s major shareholders include entities controlled by Wu Qiang, Pan Wei, Li Jin, and An Jingbo, reflecting a unified control over significant portions of the company[89] - The total number of shares held by major shareholders indicates a concentrated ownership structure, which may influence corporate governance[88] Corporate Governance - The company has established an audit committee to oversee risk management policies and ensure effective internal controls[106] - The company has committed to maintaining high standards of corporate governance and compliance with applicable codes[104] Future Plans and Strategies - The company plans to enhance its technology, optimize its solution portfolio, and strategically expand its customer base and overseas market opportunities in the second half of 2022[22] - The company aims to enhance its competitiveness in the customer contact solutions market through the planned use of proceeds[99] - The company aims to selectively pursue strategic acquisitions and investments to strengthen its market position[22] Equity and Financing - The company issued new shares, increasing the share capital from RMB 98 million to RMB 114 million, an increase of 16.3%[131] - The company raised RMB 252,095,000 from share issuance in 2022, while there were no proceeds from share issuance in 2021, indicating a new capital influx[139] - The net proceeds from the global offering amounted to approximately HKD 255.7 million, with no funds utilized as of June 30, 2022[98]