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15元毛毯风波:春秋航空一边“喊冤”,一边狂赚22亿
新浪财经· 2025-08-26 09:35
Core Viewpoint - The controversy surrounding Spring Airlines' alleged practice of lowering cabin temperatures to sell blankets for 15 yuan has sparked significant public debate, with the airline firmly denying these claims and asserting that their temperature settings comply with comfort standards [3][6][8]. Group 1: Customer Complaints and Reactions - Spring Airlines has received a total of 16,790 consumer complaints on the Black Cat Complaint platform, primarily regarding unreasonable ticket change fees, baggage handling charges, and poor customer service [4][14]. - Many passengers expressed dissatisfaction on social media, criticizing the lack of free blankets and the overall service quality, with comments highlighting the discomfort of fixed seats and additional charges for food and drinks [6][11]. - Some consumers showed understanding of the airline's low-cost model, noting that the ticket prices are significantly lower than traditional airlines, and purchasing a blanket is optional [8][11]. Group 2: Business Model and Financial Performance - Spring Airlines operates under a low-cost model, which involves eliminating traditional passenger services like free meals and baggage allowances to maintain lower operational costs and offer cheaper ticket prices [11][18]. - In 2024, Spring Airlines reported a revenue increase of 11.5% to 20 billion yuan and a net profit growth of 0.69% to 2.273 billion yuan, maintaining its position as the most profitable airline in China [16]. - The airline's auxiliary business revenue reached 1.03 billion yuan in 2024, up 14.44% from 900 million yuan in 2023, contributing significantly to overall revenue [18].
15元毛毯风波:春秋航空一边“喊冤”,一边狂赚22亿
Xin Lang Cai Jing· 2025-08-26 09:23
调低客舱温度是为卖毛毯? 近日,有消息称,有旅客在社交平台投诉春秋航空客舱空调温度过低,向空姐索要毛毯防寒,却被告知 航班不提供免费毛毯,需要付费购买15元一条,这一事件迅速在网上引起了消费者热议。 在社交媒体上,不少消费者曾对此事吐槽:"太奇葩了,春秋航空连免费的毯子都没有,只能花钱买, 坐飞机还得留个毯子当纪念品?""座椅是固定不能调整的,毯子是收费的,餐食饮料也是收费的,以后 春秋航空不会再出现我的名字。" 还有消费者发文谈道:"知道春秋航空没有免费行李额,但不知道居然毛毯也要收费。"该乘客还表 示,"机上有人给我拿了一个装了热水的矿泉水瓶子,让我暖和一下,让我哭笑不得。" 文|《BUG》栏目 闫妍 一条售价15元的毛毯,让年赚22亿元的春秋航空陷入了尴尬。 近期,关于春秋航空"故意调低客舱温度售卖毛毯"的传闻引发了不小的热议。有乘客吐槽客舱内太冷, 空调大开犹如冷库,并配出视频画面显示客舱内雾气弥漫。但当向空姐索要毛毯防寒时,却被告知航班 不提供免费毛毯,需扫码购买15元一条。对此,部分乘客质疑春秋航空故意调低机舱温度,以达到售卖 毛毯增加营收的目的。 春秋航空则发布声明,对此进行了严正辟谣,表示"严 ...
故意调低温卖毛毯?去年盈利22.7亿元,“国内最赚钱航司”回应
Zhong Guo Ji Jin Bao· 2025-08-26 08:56
Core Viewpoint - Spring Airlines has responded to rumors regarding intentionally lowering cabin temperatures to sell blankets, asserting that the condensation observed in the cabin is a normal physical phenomenon and not a deliberate action [1][2][4] Financial Performance - In 2024, Spring Airlines reported a revenue increase of 11.5% to 20 billion yuan, with a net profit of 2.273 billion yuan, reflecting a year-on-year growth of 0.69% [4] - The company's non-recurring net profit also saw a growth of 1.07% to 2.254 billion yuan [4] Business Model - Spring Airlines operates a single aircraft model strategy with 129 Airbus A320 aircraft, which helps in reducing procurement, maintenance, and training costs [5] - The airline does not offer first or business class, focusing solely on economy class, and separates ancillary services such as meals and baggage fees, which are sold separately [6] Ancillary Revenue - Ancillary services, including baggage handling and seat selection, contributed over 600 million yuan annually, with 2024 ancillary revenue reaching 1.03 billion yuan, a 14.44% increase from 900 million yuan in 2023 [6]
航空机场板块8月26日涨0.78%,中信海直领涨,主力资金净流出1514.82万元
Core Viewpoint - The aviation and airport sector experienced a slight increase of 0.78% on August 26, with CITIC Heli leading the gains, while the overall market showed mixed results with the Shanghai Composite Index down by 0.39% and the Shenzhen Component Index up by 0.26% [1] Group 1: Market Performance - The Shanghai Composite Index closed at 3868.38, down 0.39% [1] - The Shenzhen Component Index closed at 12473.17, up 0.26% [1] - CITIC Heli's stock price increased by 3.65% to 25.27, with a trading volume of 733,100 shares and a transaction value of 1.835 billion yuan [1] Group 2: Individual Stock Performance - Major stocks in the aviation sector showed varied performance, with Hainan Airlines up by 1.26% to 1.61 and Southern Airlines up by 1.17% to 6.07 [1] - Shanghai Airport's stock price rose by 1.10% to 33.15, with a trading volume of 210,400 shares and a transaction value of 695 million yuan [1] - Xiamen Airport's stock price increased by 0.13% to 15.14, with a trading volume of 26,000 shares and a transaction value of 39.3871 million yuan [2] Group 3: Fund Flow Analysis - The aviation and airport sector saw a net outflow of 15.1482 million yuan from institutional funds, while retail funds experienced a net inflow of 19.8807 million yuan [2] - The main stocks with significant net inflows included Shanghai Airport with 62.3442 million yuan and CITIC Heli with 62.0524 million yuan [3] - Conversely, China Eastern Airlines experienced a net outflow of 17.5615 million yuan from institutional funds [3]
故意调低温卖毛毯?去年盈利22.7亿元,“国内最赚钱航司”回应
中国基金报· 2025-08-26 08:25
Core Viewpoint - Spring Airlines has issued a statement refuting false claims linking normal condensation phenomena in summer cabins to cabin sales, emphasizing that the condensation is a common physical reaction and not indicative of any deliberate temperature manipulation [2][3][4]. Group 1: Company Operations - Spring Airlines has clarified that it adheres to cabin temperature regulations to ensure passenger comfort and does not intentionally lower cabin temperatures to sell blankets [4]. - The airline has been subject to social media scrutiny regarding its cabin temperature, with some passengers alleging that the cold air is used to encourage blanket purchases [5][7]. - The airline's blankets are sold for 15 yuan each, and passengers can take them upon disembarking [7]. Group 2: Financial Performance - Spring Airlines reported a net profit of 2.27 billion yuan in 2024, with a year-on-year revenue growth of 11.5% to 20 billion yuan [8][9]. - The airline's auxiliary business revenue reached 1.03 billion yuan in 2024, a 14.44% increase from 900 million yuan in 2023, contributing to 5.15% of total revenue [11]. Group 3: Business Model - Unlike other airlines that operate multiple aircraft types, Spring Airlines exclusively uses 129 Airbus A320 aircraft, which helps reduce procurement, maintenance, and training costs [11]. - The airline separates ancillary services such as in-flight meals, baggage, and seat selection from the ticket price, allowing for additional revenue streams [11].
春秋航空行李托运等辅业创收超10亿,是“国内最赚钱航司”
Xin Jing Bao· 2025-08-26 06:47
转自:贝壳财经 【#春秋航空行李托运等辅业创收超10亿#,是"国内最赚钱航司"】#春秋航空成国内最赚钱航司#8月25 日,@春秋航空 发文:关于网络上出现大量"将夏季客舱内出现的正常冷凝水汽现象与客舱销售强行关 联"的不实信息,春秋航空在此严正声明。 春秋航空2024年营业收入同比增长11.5%至200亿元,归母净 利润同比增长0.69%至22.73亿元,扣非归母净利润同比增长1.07%至22.54亿元。在最新披露的2025年一 季度业绩成绩单里,春秋航空以6.77亿元的净利润依然稳住了国内"最赚钱"航司的地位。2024年,春秋 航空选座费,托运行李费等辅助业务收入更是达到了10.3亿元。(每经) ...
故意调低客舱温度卖毛毯?春秋航空回应:是正常冷凝水汽现象
Qi Lu Wan Bao· 2025-08-26 04:24
Core Viewpoint - The recent controversy surrounding Spring Airlines' cabin temperature and the sale of blankets has sparked significant online discussion, leading the company to issue a statement addressing the issue [1][3]. Group 1: Company Response - Spring Airlines has acknowledged the emergence of misinformation linking the normal condensation phenomenon in summer cabins to blanket sales, clarifying that the condensation is a common physical reaction and not indicative of intentionally low cabin temperatures [3]. - The company has emphasized that it adheres to cabin temperature regulations to ensure passenger comfort and does not intentionally lower temperatures to sell blankets [3]. Group 2: Financial Performance and Business Model - In its 2024 annual report, Spring Airlines reported auxiliary business revenue of 1.03 billion yuan, with over 90.8 million registered members by the end of 2024 [6]. - The practice of selling blankets on low-cost airlines is noted as common, with industry insiders stating that such sales should be based on ensuring a comfortable flying environment and the passengers' voluntary choice to purchase [6].
航司故意调低机舱温度,为了引导购买毛毯?春秋航空发文回应:常见的物理反应
Qi Lu Wan Bao· 2025-08-26 03:26
南都讯 记者傅晓羚近日在社交网络,有多名乘客吐槽春秋航空客舱内太冷,空调大开并配出视频画面 显示客舱内雾气弥漫。乘客称向空姐要毛毯,却被告知飞机上不提供免费毛毯,需要扫码购买15元一 条。故有网友认为航司故意调低机舱温度,为了引导购买毛毯。 8月25日下午,春秋航空发文回应称:这些是"将夏季客舱内出现的正常冷凝水汽现象与客舱销售强行关 联"的不实信息,视频中展示的是夏季客舱内的潮湿空气和空调制造的干冷空气相遇后,形成正常的冷 凝水汽现象。飞机起飞后,冷凝水汽现象就会很快消失。该现象是常见的物理反应。不存在故意调低客 舱温度售卖毛毯的情况。 春秋航空方面称,公司已于2023年8月在相关媒体回复并辟谣,这几年也通过官方各类途径向旅客进行 了科普。公司严格按照客舱要求设定,确保客舱温度保持在舒适范围内,不存在故意调低客舱温度售卖 毛毯的情况。已对相关网络谣言全面取证。对于任何恶意损害公司商誉的行为,春秋航空将依法采取诉 讼等法律途径,向恶意造谣、传谣的相关主体追究法律责任。 作为廉价航空,春秋航空飞机上的毛毯、饮用水等需要收费。据客服反馈,飞机上提供收费毛毯,15元 一条,购买后下机可以带走。 编辑:王智韬 ...
被指故意调低客舱温度卖毛毯,春秋航空回应
Xin Lang Ke Ji· 2025-08-26 03:08
Group 1 - The company has issued a statement addressing false information circulating online that links the normal condensation phenomenon in summer cabins to cabin sales [1] - The condensation is a common physical reaction caused by the interaction of humid air and dry cold air from the air conditioning, which disappears shortly after takeoff [1] - The company has been educating passengers about this phenomenon through various official channels and has confirmed that cabin temperatures are maintained within a comfortable range without intentionally lowering them to sell blankets [1] Group 2 - Recently, several passengers have complained about the cabin being too cold, likening it to a cold storage, and reported that blankets are not provided for free but must be purchased for 15 yuan each [3] - Passengers have raised concerns that the cabin temperature may be intentionally lowered to encourage the purchase of blankets [3]
9月21日起 13家航空公司在重庆江北国际机场运营由T2调整至T3
Xin Lang Cai Jing· 2025-08-26 02:44
从重庆机场集团获悉,9月21日起,西部航空(PN)、首都航空(JD)、祥鹏航空(8L)、长安航空(9H)、金鹏 航空(Y8)、福州航空(FU)、北部湾航空(GX)、乌鲁木齐航空(UQ)、春秋航空(9C)、青岛航空(QW)、九 元航空(AQ)、桂林航空(GT)、龙江航空(LT)共计13家航空公司在重庆江北国际机场运营的所有国内进、 出港客运航班,将由T2航站楼调整至T3航站楼运营。此外,四川航空(3U)、华夏航空(G5)、湖南航空 (A6)、东海航空(DZ)目前仍在T2航站楼运营,值机安检区域、接送旅客流程等保持不变。 ...