ZTO Express (Cayman), Inc. (NYSE:ZTO) Q1 2023 Earnings Conference Call May 17, 2023 8:30 PM ET Company Participants Sophie Li - IR Director Meisong Lai - Founder, Chairman & CEO Huiping Yan - CFO Conference Call Participants Ronald Keung - Goldman Sachs Qianlei Fan - Morgan Stanley Xu Lu - Citi Operator Good day and welcome to the ZTO Express First Quarter 2023 Financial Results Conference Call. All participants will be in listen-only mode. [Operator Instructions] Please note this event is being recorded. ...

1Q 2023 INVESTOR PRESENTATION Safe Harbor Statement and Disclaimer This presentation contains statements that may constitute “forward-looking” statements pursuant to the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “aims,” “future,” “intends,” “plans,” “believes,” “estimates,” “likely to,” and other similar expressions. Among other things, the business outlook ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 20-F (Mark One) ☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to OR ☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) ...

Financial Performance - Total revenue for ZTO Express in 2022 reached RMB 35,376,996, an increase from RMB 30,405,839 in 2021, reflecting a growth of approximately 16.5%[81] - Gross profit for the year 2022 was RMB 9,039,275, compared to RMB 6,589,377 in 2021, indicating a significant increase of about 37.2%[81] - Net income for ZTO Express in 2022 was RMB 6,658,966, up from RMB 4,701,327 in 2021, representing a growth of approximately 41.6%[81] - For the year ended December 31, 2022, ZTO Express reported consolidated total revenue of RMB 25,214,290, a significant increase from RMB 23,734,103 in 2021, representing an increase of approximately 6.6%[83] - The net income for ZTO Express for the year ended December 31, 2022, was RMB 4,326,446, compared to RMB 4,312,213 in 2021, indicating a slight increase of 0.3%[83] Assets and Liabilities - Total assets increased from RMB 62,772,343 in 2021 to RMB 78,523,586 in 2022, representing a growth of approximately 25%[64] - Total liabilities surged from RMB 13,844,762 in 2021 to RMB 24,051,116 in 2022, indicating an increase of around 73.5%[64] - Total current liabilities amounted to RMB 16,405,324, with short-term bank borrowings at RMB 5,394,423 and accounts payable at RMB 2,202,692[70] - Total liabilities were reported at RMB 24,051,116, including convertible senior bonds of RMB 6,788,971 and deferred tax liabilities of RMB 346,472[70] - The company reported a significant increase in total current assets to RMB 18,666,359, driven by a rise in prepayments and other current assets to RMB 3,142,368[72] Cash Flow - Net cash provided by operating activities reached RMB 11,479,308 in 2022, up from RMB 7,220,217 in 2021, marking a growth of approximately 59.5%[64] - The company reported a net increase in cash and cash equivalents of RMB 2,833,726 in 2022, compared to a net decrease of RMB (4,590,731) in 2021[64] - The net cash provided by operating activities for the year ended December 31, 2022, was RMB 10,658,257, a substantial increase from RMB 6,155,051 in 2021, reflecting a growth of approximately 73.5%[86] - The company reported a net cash used in investing activities of RMB 12,189,004 for the year ended December 31, 2022, compared to RMB 10,808,233 in 2021, indicating an increase in investment outflows[86] Investments - Net cash used in investing activities was RMB (16,041,890) in 2022, compared to RMB (8,756,533) in 2021, reflecting a significant increase in investment outflows[64] - The company has made substantial investments in property and equipment, netting RMB 24,929,897, which supports its operational capabilities[72] - The company incurred significant capital expenditures of approximately RMB9.2 billion, RMB9.3 billion, and RMB7.4 billion (US$1,074.7 million) in 2020, 2021, and 2022, respectively, for property and equipment and land use rights[177] Market and Competition - ZTO Express generated over 90% of its total parcel volume from e-commerce platforms in December 2022, highlighting the company's reliance on the e-commerce industry for growth[104] - The company faced intense competition in the logistics sector, which could adversely affect its market share and operational results[89] - The company faces intense competition from major domestic express delivery companies, which may lead to downward pricing pressure and affect market share[118] - The company’s future growth is contingent upon the development of the e-commerce industry and the emergence of New Retail in China, which are influenced by various external factors[104] Operational Challenges - The company has experienced service disruptions due to COVID-19, resulting in delays and lower-than-expected parcel volume in 2022[123] - Customer demand is difficult to forecast, leading to potential capacity and resource shortages during peak seasons, which may adversely affect financial results[172] - The company may face legal liabilities due to violations of labor laws by outsourcing firms, which could adversely affect its market reputation and financial condition[134] - The company is at risk of service disruptions caused by network partners' performance issues, which could negatively impact customer satisfaction and financial performance[115] Regulatory and Compliance - The company is subject to various PRC laws and regulations, including the requirement to obtain and maintain Courier Service Operation Permits for express delivery services[148][158] - The company is compliant with relevant PRC laws regarding the provision of financial services to qualified network partners, but there are risks related to potential regulatory changes[169] - The company may face significant costs and uncertainties related to compliance with existing and future PRC laws and regulations concerning data security and personal information protection[203] - The company may face penalties and constraints on its business due to non-compliance with competition laws and regulations in the PRC[225] Strategic Initiatives - ZTO Express plans to continue expanding its market presence and investing in new technologies to enhance operational efficiency and customer service[81] - The company plans to further diversify service offerings and expand the customer base, which may involve significant financial and managerial resources[145] - The company intends to explore international expansion initiatives, which may involve risks such as changes in local economic and political conditions[215] - The company may selectively pursue strategic alliances and acquisitions to expand service offerings and improve technology systems[204]

ZTO Express (Cayman), Inc. (NYSE:ZTO) Q4 2022 Earnings Conference Call March 15, 2023 8:30 PM ET Company Participants Huiping Yan - CFO Sophie Li - IR Director Meisong Lai - Founder, Chairman & CEO Conference Call Participants Operator Thank you for standing by, and welcome to the ZTO Express Fourth Quarter and Fiscal Year 2022 Financial Results Conference Call. [Operator Instructions]. I would now like to turn the conference over to Ms. Sophie Li, Director of Capital Markets. Thank you, Sophie. Please go a ...

Exhibit 99.1 ZTO Reports Fourth Quarter 2022 and Full Year 2022 Unaudited Financial Results 24.4 Billion Annual Parcels Expanded Market Share by 1.5pts to 22.1% RMB6.8 Billion Adjusted Net Income Grew 37.6% US$0.37 per Share Dividend Announced for 2022 SHANGHAI, March 15, 2023/PRNewswire/ — ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK: 2057), a leading and fast- growing express delivery company in China (“ZTO” or the “Company”), today announced its unaudited financial results for the fourth quarter and fis ...

ZTO Express (Cayman) Inc. (NYSE:ZTO) Q3 2022 Earnings Conference Call November 21, 2022 7:30 PM ET Company Participants Sophie Li - Capital Markets Director Meisong Lai - Chief Executive Officer Huiping Yan - Chief Financial Officer Conference Call Participants Ronald Keung - Goldman Sachs Liu Su - Citi Frank Yip - Daiwa Capital Markets Thomas Chong - Jefferies Operator Good day. And welcome to the ZTO Express Third Quarter Financial Results Conference Call. All participants will be in listen-only mode. [Op ...

Exhibit 99.1 ZTO Reports Third Quarter 2022 Unaudited Financial Results 6.4 Billion Parcels Expanded Market Share by 1.3 pts to 22.1 % RMB 1.9 Billion Adjusted Net Income Grew 63.1 % on Price Steadiness SHANGHAI, Nov. 21, 2022/PRNewswire/ — ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK: 2057), a leading and fastgrowing express delivery company in China ("ZTO" or the "Company"), today announced its unaudited financial results for the third quarter ended September 30, 2022. The Company delivered a parcel volu ...