登录新浪财经APP 搜索【信披】查看更多考评等级 严肃问责 压实"关键少数"责任 与此同时，上交所强化上市公司控股股东、实控人、董监高等"关键少数"的合规意识，引导督促上市公 司专注主业、严守诚信、规范运作，着力构建优胜劣汰的良好市场生态，推动沪市公司高质量发展。 2025年，上交所严肃问责"关键少数"，推动三类重点人员归位尽责。紧盯"双控人"，2025年处分控股股 东、实际控制人51人次，并公开认定、"冷淡对待"42人次，同比增加45%，进一步强化警示震慑与刚性 约束。全面压实董事会秘书信披职责，处理董秘160余人次。2025年全年追责上市公司董事、高管等830 余人次。 其中，上交所精准追责独立董事失职，对退市龙宇、退市易连两家公司独立董事未对会计师提示问题保 持应尽注意义务予以公开谴责。 以退市龙宇为例。2025年11月7日，退市龙宇公告称，经查明，公司2019年至2022年年度报告虚增营业 收入、利润，未按规定披露非经营性资金占用相关关联交易事项，上交所对公司时任独立董事何晓云予 以公开谴责。 根据规则规定，收购方应当于协议签署后三日内披露详式权益变动报告书并聘请财务顾问出具核查意 见。但海南伯程至2 ...

三是优化举报程序，提高处理效能。完善举报的形式要件，提高举报的真实性和有效性；新增规定重复 举报的不予处理和并案处理机制，优化举报告知程序，提高基层行政效率；删除广告领域的举报移送程 序，强化同案管辖；明确统一通过全国12315平台处理，加强大数据分析应用。 四是规制恶意索赔，防止制度滥用。新增规定不得滥用投诉举报权利，牟取不正当利益，侵害经营者的 合法权益；明确投诉人应当提供真实身份信息和相应的事实依据，对提供虚假材料、冒用他人名义、拒 不配合核验真实身份的不予受理；在立法层面列举判断生活消费需要的考虑因素；明确对敲诈勒索、骗 取赔偿等违法索赔的终止调解，并移送公安机关依法处理。 《办法》自2026年4月15日起施行，原《市场监督管理投诉举报处理暂行办法》同时废止。 期货日报网讯（记者肖佳煊）近日，市场监管总局修订发布规章第121号令《市场监督管理投诉举报处 理办法》（下称《办法》），以适应市场监管新形势新要求、提升投诉举报处理质效、更好保护消费者 和经营者合法权益。《办法》的修订实施将有力健全统一权威、科学高效、便民利企的市场监管投诉举 报处理体系，更好服务经济高质量发展、保障人民高品质生活。 《办法》主 ...

湖南日报全媒体记者郭利 "原来画画能让妈妈读懂我的心思，还愿意和我一起改变相处方式！"永州市道县敦颐学校八年级学生何清婧拿着四格漫画获奖作品，脸上满是欣喜。2025 年12月，该校开展的"绘心成长，漫语心声"校园心理四格漫画创作活动，让一张A4纸成为青春期学生的"情绪出口"，更架起了心灵沟通的桥梁。 当心理课变成漫画大赛，会碰撞出怎样的火花？敦颐学校给出了温暖答案。活动以表达性艺术治疗为理念，面向七至九年级学生定制专属主题：七年级聚 焦"拥抱独一无二的我"，八年级探索"情绪的奇妙旅行"，九年级直面"压力，我的朋友"。学生们或独立构思，或团队协作，在A4纸上用一格一故事，刻画 从困境、尝试到转折、成长的心路历程。 七年级学生肖子隽的一等奖作品《勇敢拥抱独一无二的自己》，源自身边同学的真实经历。画作主人公因上初中后身高突飞猛进感到自卑，刻意节食，却 在同学们频繁求助她拿高处物品的过程中发现，外貌从不是定义自我的标尺，长高也是一种优势。"我常常通过画画宣泄情绪，也在创作中发现自己的另 一面。"肖子隽说。 同为一等奖获得者，也是学校心理社成员的何清婧，在作品中还原了青春期与父母的矛盾，以及在好友的开导下最终和解的过程 ...

Core Insights - The Shanghai Consumer Protection Commission reported a total of 321,142 consumer complaints in 2025, with a significant increase in complaints related to online shopping, shared bicycles, beauty services, and blind boxes [1][11][15][19]. Group 1: Complaint Statistics - In 2025, 64.3% of complaints were related to goods, totaling 206,691 complaints, while 35.7% were service-related, amounting to 114,451 complaints [1]. - The top three categories for goods complaints were clothing and footwear (43,571), household goods (35,655), and home appliances (17,401) [3]. - For service complaints, the leading categories were internet services (19,125), transportation services (10,699), and cultural and entertainment services (8,669) [6]. Group 2: Online Shopping Complaints - Online shopping complaints accounted for 172,221, marking a 34.8% increase year-on-year, with clothing and footwear (38,566) and household goods (27,497) being the most complained about categories [8]. - Issues primarily revolved around product quality defects, late delivery, unclear promotional rules, and slow return/exchange processes [9]. Group 3: Shared Bicycle Complaints - Complaints related to shared bicycles surged by 74.5% to 7,197, becoming a major contributor to transportation-related complaints, which increased by 28.1% overall [11]. - Common issues included inaccurate billing, vehicle malfunctions, delayed customer service, and problems with the locking mechanism [12]. Group 4: Beauty Service Complaints - The beauty and skincare service sector received 3,626 complaints, with issues such as price transparency, unfulfilled promises, and adverse effects on consumers' skin being prevalent [15]. - Complaints on platforms like Black Cat exceeded 50,000, highlighting concerns over misleading advertising and product discrepancies [15]. Group 5: Blind Box and Card Complaints - Complaints regarding blind boxes and card sales surpassed 2,000, focusing on product quality and after-sales issues [18]. - Consumers expressed concerns over the authenticity of products and the fairness of lottery-like sales strategies, particularly in the context of rising market values [19][21].

Core Viewpoint - The article emphasizes the proactive measures taken by the Lianxi District Market Supervision Administration to ensure consumer rights and safety during the upcoming Spring Festival, focusing on fair trading and quality assurance in essential goods [1]. Group 1: Market Regulation Measures - The Lianxi District Market Supervision Administration is implementing strict regulations on supermarket pricing scales, particularly in fresh produce and grain oil sections, to prevent cheating and ensure fair transactions [3]. - Enforcement personnel are verifying the validity of pricing scale certificates and conducting accuracy checks using standard weights to combat the "short weight" phenomenon [3]. Group 2: Food Safety Assurance - Given the high consumption of pork during the festival, the administration is closely monitoring the entire pork sales chain, ensuring that vendors possess valid certifications and that the pork's origin and quality are traceable [5]. - Detailed checks are being conducted on purchase records to prevent substandard pork from entering the market, thereby safeguarding food safety for consumers [5]. Group 3: Heating Product Safety - With the peak demand for heating products in winter, the administration is conducting mandatory CCC certification checks on electric blankets and heaters, ensuring compliance with safety standards [7]. - Enforcement personnel are verifying that products display clear CCC certification marks and that all necessary documentation is complete and accurate [7]. Group 4: Ongoing Regulatory Commitment - The Lianxi District Market Supervision Administration plans to maintain regular inspections in key areas to enhance regulatory effectiveness and respond to consumer needs, aiming to improve the overall consumer experience during the festival [7].

记者今天了解到，为适应市场监管新形势新要求、提升投诉举报处理质效、更好保护消费者和经营者合 法权益，近日，市场监管总局修订发布《市场监督管理投诉举报处理办法》（以下简称《办法》）。 《办法》的修订实施将有力健全统一权威、科学高效、便民利企的市场监管投诉举报处理体系，更好服 务经济高质量发展、保障人民高品质生活。 《办法》是对原《市场监督管理投诉举报处理暂行办法》的修订，新增6个条款，修改22个条款，对适 用范围和一些条款表述也进行完善。主要包括四方面修订重点： 强化权益保护，推动纠纷化解。完善行政调解程序，对投诉不予受理的告知、鉴定检测程序、委托调 解、调解期限、调解的救济等作了增补修改；新增投诉处理的回访问效要求；新增规定开展消费预警和 风险提示，引导经营者通过消费维权服务站、首问负责、先行赔付、在线争议解决等机制预防和解决消 费者权益争议，推动消费环境源头治理。 优化投诉管辖，压实平台责任。针对部分网店身份信息不真实、平台协助解决争议不到位等问题，新增 规定平台内经营者未在平台依法公示地址，或者通过平台公示的地址无法取得联系的，由平台经营者住 所地处理投诉，以更好落实平台主体责任和属地监管责任。 优化举报 ...

Group 1 - The core viewpoint of the news is the launch of a special inspection by the Xining Market Supervision Administration to regulate the liquor market ahead of the Spring Festival, ensuring consumer rights and market order [3][4][5] Group 2 - The inspection focuses on verifying business licenses, food operation permits, and ensuring compliance with sourcing and pricing regulations to prevent illegal operations [4] - The inspection team includes professionals from three liquor manufacturers to authenticate products and identify counterfeit goods, particularly targeting brands like Wuliangye and Luzhou Laojiao [4] - A total of 18 businesses were inspected, with three found in violation and referred for legal action due to issues like incomplete labeling and unclear pricing [4][5] Group 3 - The Xining Market Supervision Administration plans to increase the frequency of liquor inspections and encourages public participation in reporting counterfeit products through the 12315 complaint channel [5] - The administration aims to educate consumers on identifying genuine products and promote rational consumption to create a safe liquor market environment [5]

转自：扬子晚报 切实提升各类经营主体发展质量，统筹开展放心消费环境建设，加快构建良性竞争市场生态…… 江苏全省市场监管工作会议，1月9日在南京召开，会议全面盘点总结2025年及"十四五"工作，研究部署 2026年重点任务，动员全系统服务"挑大梁"，奋力"走在前"，推动"十五五"全省市场监管工作开好局起 好步。 图为会议 校对 陶善工 切实提升各类经营主体发展质量，从活力、结构、韧性、转型等多个维度出发，不断丰富市场监管工具 箱，促进经营主体提质扩容。统筹开展放心消费环境建设，扩大优质商品和服务供给，加强消费领域热 点问题整治，健全消费维权 【下载黑猫投诉客户端】体系，更大力度激发消费潜力、促进市场繁荣。 加快构建良性竞争市场生态，坚决破除地方保护和市场分割，综合整治"内卷式"竞争，促进平台经济创 新和健康发展，加快形成优质优价、良性竞争的市场秩序。 筑牢质量根基与安全底线 纵深推进质量强省建设，以"品质江苏"建设为抓手，深化质量强企、强链、强县，构建高水平质量基础 设施，稳步扩大标准制度型开放，加快打造质量强国建设省域范例。坚决守牢市场安全底线，食品安全 突出全链条，药品安全突出强协同，工业产品质量安全突出抓 ...

大众网记者 李伟 通讯员 李娜 常咪兰 滨州报道 督导调研组首先听取了县区市场监管工作开展情况汇报和下一步工作思路，与县区市场监管部门领导班 子和相关业务负责同志进行了座谈交流，并就市局工作征求了意见建议。随后，督导调研组实地走访了 两家冷库和三家化工企业，现场查看了前期发现问题隐患整改落实情况和特种设备安全运行状况。 督导调研组强调，县区市场监管部门要立足主责主业，创新监管方式，提升治理效能，积极主动服务经 济社会高质量发展。要结合当前市场监管领域安全生产形势，严格落实属地监管责任，扎实推进今冬明 春特种设备安全大检查和市场监管领域冷库安全专项整治等重点工作，深入开展风险隐患排查治理。要 进一步压实企业主体责任，强化特种设备安全管理制度落实，提高问题隐患自查自改质效，切实保障市 场监管领域安全生产形势持续稳定。 1月6日和1月8日，滨州市市场监管局分别赴无棣县和北海经济开发区开展市场监管工作督导调研。 ...

Core Viewpoint - The article highlights the proactive measures taken by the Jiyu County Market Supervision Administration to regulate advertising and live marketing practices ahead of the Spring Festival, ensuring a safe and reliable consumer environment for the public [1][4]. Group 1: Regulatory Actions - A special campaign has been launched focusing on key areas of online transactions and offline consumption, enhancing regulatory efforts [3]. - The campaign includes strengthening oversight of online trading platforms, requiring them to implement compliance responsibilities and ensure the legality of operations and advertising from the source [3]. - Specific product categories such as food, pharmaceuticals, clothing, and consumer electronics are prioritized for quality control and monitoring of promotional activities to prevent price fraud and false comparisons [3]. Group 2: Enforcement and Compliance - The initiative also targets advertising regulations in real estate, pharmaceuticals, and health foods, with a focus on both online and offline inspections to address false advertising and exaggerated claims [3]. - The campaign aims to tackle issues in the live-streaming sales sector, including fraudulent practices and unlicensed operations, ensuring that violations are identified and addressed promptly [3]. Group 3: Outcomes - The special inspection has effectively regulated advertising and live marketing practices during the holiday period, significantly curbing illegal business activities [4]. - These efforts have established a secure and orderly environment for holiday consumption, enhancing consumer confidence in the marketplace [4].