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信任危机下的破局:小米汽车如何将“至暗时刻”转化为“蜕变契机”
Zhong Guo Qi Che Bao Wang· 2025-05-22 07:06
Core Viewpoint - Xiaomi is facing a significant trust crisis in the automotive sector, stemming from safety controversies and misleading marketing claims, which may signal a shift in the Chinese electric vehicle industry from "traffic frenzy" to "value cultivation" [1][2] Group 1: Xiaomi's Automotive Challenges - The controversy surrounding the carbon fiber hood of the Xiaomi SU7 Ultra has highlighted the disconnect between marketing rhetoric and actual performance, revealing a misalignment in understanding the automotive industry's standards compared to consumer electronics [1] - Xiaomi's response to the carbon fiber hood issue, including offering an aluminum hood or loyalty points, has been criticized as inadequate, especially when compared to previous commitments made by the company regarding other issues [2] - Legal experts suggest that if false advertising is confirmed, Xiaomi could face substantial penalties, emphasizing the importance of maintaining technical integrity in the automotive sector [2] Group 2: Industry Implications - The crisis reflects broader anxieties among tech companies entering the automotive space, where the clash between "internet thinking" and industrial manufacturing constraints becomes evident [2] - The emergence of grassroots testing by consumers, such as using 3D printing to validate claims, is pushing automotive companies to standardize their marketing language [3] - Recent regulatory measures from the Ministry of Industry and Information Technology and the State Administration for Market Regulation indicate a shift towards stricter oversight in the smart connected vehicle sector, promoting a transition from "wild growth" to "regulated development" [4] Group 3: Future Outlook - The current trust crisis may serve as a pivotal moment for Xiaomi to evolve from a "cross-border challenger" to a "mature automaker," emphasizing the need for sincerity in every aspect of vehicle production [4] - The situation presents an opportunity for Xiaomi to advocate for industry transparency by collaborating with third-party organizations to establish performance certification systems for optional components [3] - The challenges faced by Xiaomi are not merely negative events but rather catalysts for the industry to reassess the pitfalls of "traffic marketing" and return to product-centric values [4]