本文转自【央视新闻微信公众号】； 2024年，一则温柔劝导的视频，让杭州交警李语蔚意外走红。因为形象气质与一部动漫里的警察角色高度重合，她被网友称为"兔子警官"。明明是处罚， 她如何让违章者心悦诚服？ "我这样的处理方式你能接受吗？" 让李语蔚找到职业意义 和许多年轻人一样，转行前，李语蔚也曾对交警这个岗位充满想象。那时，她崇拜的也是一位杭州女交警，她幻想自己也能同样英姿飒爽。不过，入行之 后，那些想象并不会简单地成为现实。 李语蔚：我之前跟爸妈说报了杭州交警，他们都以为我是坐办公室的内勤工作，后来没想到我还去培训了一个月的摩托车。 "兔子警官"李语蔚是一位杭州本地姑娘。大学时学的是学前教育，谁都没想到，当了两年幼儿园老师后，2021年，她又考到了交警队当辅警，成为西湖景 区女子铁骑队一员。 西湖是杭州游客最多、交通最复杂的区域，车与车、车与人、人与人都可能发生问题。在这里执勤，不仅是体力活，更是一场高强度的"情绪劳动"。学前 教育的专业背景，让李语蔚多了一份捕捉情绪的敏锐。 在执法过程里，李语蔚经常会询问对方：我这样的处理方式你能接受吗？李语蔚说，这种方式会让办事效率变得更高。"我经常会问对方可不可以、对不 ...

信任，是协同的内核，也是最大的激励。 01 不能建立信任，组织无法真正获得绩效 我们常常会看到一个很有意思的现象，很多企业在抱怨，内部可用的人才少，外部合适的人才难找。甚 至一些成功的管理者认为优秀的人才在企业外，要花80%的时间去找人。可是，企业可以花费80%的时 间去外部找人，为什么不用80%的时间在内部培养人呢？ （原标题：陈春花：获得组织与个人的绩效，取决于信任） 企业所处的阶段不同，所需要的能力不同，以及企业发展战略和业务战略模式不同，相应的答案也会不 同。但是，如果我们愿意去寻找一些共性的东西，会不难发现，只要机制设计得好，人才是可以在企业 内部冒出来的。通常，只有两种情况需要企业从外部招人：第一是拓展全新的业务；第二是原有班底无 法带领企业摆脱现实困境。 无论是内部培养需要一个好的机制，还是外部招人需要足够的吸引力，关键还是企业能否与人才建立信 任。如果不能建立信任，无论是内部人才，还是外部招来的人才，都无法建立真正的绩效。 组织信任的研究表明，信任可以显著地降低紧张关系，并提升个体绩效、团队绩效与组织绩效。更重要 的是，协同的内核和基础是信任。尽管信任因素并不是合作所需的充分条件，但是信任的存 ...

Core Insights - The article emphasizes the importance of practical knowledge in enhancing strategic thinking, which consists of various micro-skills that can be cultivated and applied across different fields such as military strategy, stock market investment, and organizational governance [1][2]. Group 1: Micro-skills of Strategic Thinking - Curiosity is highlighted as a fundamental micro-skill that encourages individuals to question and explore unfamiliar areas, fostering strategic thinking [3][4]. - Pragmatism is defined as the ability to understand situations and act rationally, balancing action and thought to avoid impulsiveness and procrastination [6][8]. - Ambition is described as the drive to contribute to one's organization and society, emphasizing the importance of strategic career thinking and the ethical use of power [9][23]. Group 2: Sensitivity and Insight - Sensitivity involves recognizing weak signals that indicate emerging trends and patterns, which is crucial for strategic decision-making [10][11]. - Analogical reasoning allows individuals to apply insights from one context to another, enhancing strategic thinking by drawing parallels between different scenarios [12][13][14]. - Storytelling is presented as a powerful tool for conveying strategic narratives, helping to unify organizational values and foster a shared understanding of goals [15][17][25]. Group 3: Open-mindedness and Skepticism - Open-mindedness is essential for adapting to new information and perspectives, encouraging individuals to question their assumptions and remain receptive to change [26][27][28]. - Skepticism serves to protect against false claims and encourages independent thinking, allowing for a more accurate understanding of strategic contexts [30][31][32]. Group 4: Reflection and Empathy - Reflection is a micro-skill that promotes self-awareness and understanding of important organizational values and experiences, facilitating continuous learning [33][35]. - Empathy is crucial for understanding others' perspectives and motivations, which can significantly impact strategic decision-making and interpersonal dynamics [36][37][38]. Group 5: Resilience and Concept Mapping - Resilience enables individuals to overcome adversity and challenges, fostering creativity and innovation in strategic contexts [39][40][41]. - Concept mapping aids in understanding and navigating strategic landscapes, helping individuals and organizations clarify their goals and strategies [43][44][45].

Core Insights - The article discusses the evolution of AI research and the transition from scaling to a renewed focus on innovative research methods, emphasizing the importance of "taste" in research and the potential for breakthroughs in AI learning mechanisms [10][12][16]. Group 1: Transition of AI Research - The AI development is shifting from a scaling era (2020-2025) back to a research-focused era, as the scaling laws of pre-training are becoming ineffective due to limited data [17]. - The future of AI is expected to involve new algorithms rather than just increasing computational power [17]. Group 2: SSI's Strategy - Safe Superintelligence Inc. (SSI) aims to develop superintelligence without intermediate products, focusing solely on research rather than market competition [12]. - Ilya Sutskever, co-founder of SSI, believes that the company’s funding of $3 billion is entirely directed towards research, unlike larger companies that allocate funds to user services and sales teams [13]. Group 3: Research Methodology - Ilya emphasizes the importance of a "Value Function" in AI learning, suggesting that current reinforcement learning (RL) methods are inefficient and may hinder the model's capabilities [16][20]. - He proposes that future breakthroughs in AI will come from enabling models to make intuitive judgments during the learning process [19]. Group 4: Emotional Intelligence in AI - Ilya argues that emotions serve as a crucial decision-making tool for humans, and AI currently lacks this capability, which may be essential for achieving AGI [22]. - He suggests that empathy could be a fundamental aspect of AI development, allowing AI to understand and care for sentient life [24]. Group 5: Market Dynamics - The future AI market is expected to be competitive and specialized, with companies focusing on niche areas rather than a single entity dominating superintelligence [28]. - This specialization will create high barriers to entry for new competitors, similar to ecological balances in nature [28].

Core Viewpoint - The article emphasizes the importance of accessible facilities for all individuals, not just those with disabilities, highlighting that everyone may require such facilities at different stages of life [1][15]. Group 1: Awareness of Accessibility Issues - The article discusses a past IKEA event designed to help parents understand the challenges children face with standard furniture, illustrating the need for empathy towards those in different situations [3]. - It highlights the societal tendency to overlook the needs of marginalized groups, such as women, children, and the elderly, due to a focus on the "mainstream" population [4][5]. Group 2: Personal Experiences with Accessibility - The author shares personal experiences of navigating public spaces with a baby stroller, revealing the inadequacies of existing accessibility features, such as locked facilities and poorly designed pathways [4]. - A friend's experience with a wheelchair after an accident further illustrates the neglect of accessibility for disabled individuals, emphasizing the need for better infrastructure [4]. Group 3: Societal Standards and Their Implications - The article critiques the societal standards that prioritize able-bodied individuals, often leading to the marginalization of women and other non-mainstream groups [5][8]. - It references the book "Invisible Women," which argues that the default male perspective in design and policy leads to the neglect of women's needs [5][9]. Group 4: The Aging Population - The article discusses how aging individuals often find themselves marginalized, with society failing to accommodate their needs, as noted by philosopher Simone de Beauvoir [11]. - It stresses that the challenges faced by the elderly are not their own but rather reflect societal attitudes towards aging [11]. Group 5: Empathy and Connection - The article argues that a lack of empathy and understanding between different societal groups leads to a failure to address the needs of marginalized individuals [14]. - It suggests that true understanding and support for these groups can only come from those who have experienced similar vulnerabilities [14][15].

Core Insights - The article emphasizes the importance of building an "irreplaceability" as a personal moat, which refers to unique competitive advantages that are difficult for others to replicate, thus providing long-term value and resilience against uncertainties in the job market and social value networks [2]. Summary by Categories Personal Moat Capabilities - Delayed gratification is highlighted as a key ability, indicating that the way one derives pleasure can either be easy or challenging [2]. - Self-reflection and the ability to summarize experiences are crucial for personal growth and learning [2]. - Focus is essential, suggesting that individuals should avoid distractions and maintain commitment to tasks [2]. - Learning agility is important, emphasizing the need for continuous learning and adaptation to new information [2]. - Resilience, described as "anti-fragility," is the capacity to recover quickly from setbacks and adjust effectively [2]. - Reverse thinking encourages independent thought processes, akin to the advice of Charlie Munger to think differently [2]. - Interdisciplinary integration skills are necessary to avoid a narrow perspective, as only knowing one field can lead to limited viewpoints [2]. - Empathy, which involves listening and understanding others' perspectives, is also considered a valuable trait [2]. Investment Philosophy - The investment strategy revolves around the principle that prices fluctuate around intrinsic value, with a focus on buying undervalued assets and leveraging when opportunities arise [3]. - The discipline to buy undervalued assets and sell when they reach normal valuation is emphasized, along with the importance of patience in investment decisions [3]. - The community of peers, such as members of investment forums, is viewed as a supportive moat, providing shared knowledge and insights [4]. - Learning from past mistakes and experiences is recognized as a significant aspect of developing a personal investment strategy [5]. - Acknowledgment of one's limitations in identifying great companies or short-term market movements is also noted [7]. - The importance of maintaining a disciplined approach to investing, including observing market trends without succumbing to greed or comparison, is highlighted [8].

Core Insights - The article emphasizes the importance of simplicity and action over complex theories of success, highlighting personal experiences and lessons learned through adversity [1][4][36] Group 1: Personal Experiences and Lessons - The author shares insights accumulated over years, particularly emphasizing that many life lessons come from personal experiences rather than social media [2][3] - A significant portion of wisdom is derived from overcoming challenges, including bankruptcy and health issues, which shaped the author's perspective on life and success [6][28] Group 2: Key Takeaways - Walking is presented as a simple yet effective way to clear the mind and solve problems, suggesting that physical activity can lead to mental clarity [9][10][13] - The principle of simplicity is reinforced, stating that both life and business should be simplified to enhance joy and reduce stress [14][16][18] - Empathy is highlighted as a crucial tool in interpersonal relationships, emphasizing the need to listen and understand others [20][21] Group 3: Action and Confidence - Confidence is built through action rather than waiting for the perfect moment, encouraging individuals to step out of their comfort zones [32] - Establishing routines is deemed more effective than relying on motivation, as routines help maintain productivity even during challenging times [34] Group 4: Social Media and Its Impact - The article warns against the negative effects of social media, suggesting that reducing or eliminating its use can lead to a healthier mindset [37][38]

Core Insights - The article emphasizes the importance of empathy in leadership and workplace culture, particularly in bridging generational gaps between older and younger employees [3][4][6] - It highlights that traditional corporate cultures often suppress individual differences, but recognizing and valuing these differences can drive business growth [2][4] Group 1: Empathy in Leadership - Leaders should prioritize listening to employees' needs rather than enforcing a one-size-fits-all corporate culture [3][4] - Empathy requires understanding and seeking feedback from employees, which can enhance team collaboration and improve business outcomes [3][6] - The shift towards a more empathetic culture may be challenging for organizations with rigid hierarchies, but it is essential for engaging younger generations [6][9] Group 2: Generational Differences - There is a notable cultural and value gap between older and younger employees, which can impact productivity if not addressed [2][4] - Millennials and Gen Z are reshaping workplace expectations, advocating for work-life balance and meaningful engagement in their roles [4][10] - Companies that fail to resonate with younger employees risk losing talent and innovation opportunities [10][11] Group 3: Real-World Examples - Airbnb is cited as an example of a company that successfully prioritizes employee needs and fosters a supportive culture [11] - Amazon's marketing strategies demonstrate a strong understanding of customer experiences, reflecting empathy in their brand messaging [12] - The article encourages organizations to recognize commonalities among employees to combat the "empathy deficit" and enhance workplace cohesion [12]

Group 1 - The core message emphasizes the importance of legal awareness and the need for minors to understand the consequences of their actions, highlighting that legal norms serve as both constraints and protections [1][2] - Zhang Jun discusses the misconceptions surrounding the leniency of laws for minors, asserting that while the legal system aims to educate rather than solely punish, it does not exempt minors from accountability [1][2] - The lecture aims to instill values in students, encouraging them to develop empathy, distinguish right from wrong, and contribute positively to society, aligning with socialist core values [2] Group 2 - The importance of communication and expression skills for the healthy development of minors is emphasized, with encouragement for students to recognize the support systems available to them [2] - Real-life cases discussed during the lecture resonate with students, prompting reflections on personal growth and the impact of their actions on others [2]

Core Viewpoint - The article discusses the negative impact of people who, despite being in the right, choose to relentlessly pursue others for minor mistakes, highlighting a lack of empathy and understanding in human interactions [3][19][22]. Group 1: Examples of "得理不饶人" - A Starbucks incident in Shanghai illustrates a customer berating a staff member for a minor mistake, despite the staff's prompt apology and compensation offer [3][23]. - A young nurse faced harassment from a patient after a minor error, leading to her being forced to kneel for forgiveness [8][12]. - A customer in a supermarket insisted on a complaint against a cashier who followed protocol, leading to the cashier begging for forgiveness [10][12]. - An elderly man demanded compensation from a renowned doctor for an accidental mark left during a consultation, despite the doctor's immediate apology [14][19]. - A woman at a restaurant demanded a large sum in compensation after a minor spill, showcasing a lack of compassion [16][19]. Group 2: The Nature of Human Behavior - The article categorizes people into two types: those who show understanding and those who exploit their position of being right to demean others [14][19]. - It emphasizes that true character is revealed in how one treats others, especially when in a position of power or correctness [20][21]. - The narrative suggests that a lack of empathy leads to a cycle of cruelty, where individuals feel justified in their harsh treatment of others [22][26]. Group 3: The Importance of Empathy - The article advocates for a more compassionate approach, encouraging individuals to consider the struggles of others and to respond with kindness rather than harshness [24][27]. - It concludes that understanding and empathy are essential qualities that should guide interactions, even when one is in the right [25][28].