住房城乡建设部部长倪虹在《求是》杂志发表《高质量推进城市更新》文章指出，着力营造高品质生活 空间。安居是人民群众幸福生活的基点。要有序推进安全、舒适、绿色、智慧的"好房子"建设，大力实 施房屋品质提升工程，推动城市危旧房改造，鼓励以自主更新、原拆原建方式改造老旧住房。实施物业 服务质量提升行动，推进物业服务进家庭。持续抓好城镇老旧小区改造，在地级及以上城市全面推进完 整社区建设，稳步实施城中村改造。完善城市功能，补齐民生领域公共服务设施短板，修复城市生态系 统，改善人居环境，不断提高居民居住和生活品质。 ...

Core Viewpoint - The demand for diverse living services is increasing among residents, driven by factors such as an aging population and faster-paced lifestyles, leading to a need for property service companies to enhance their service offerings and integrate into community governance [1][2][3] Group 1: Service Quality Improvement - Property service quality should focus on maintaining shared facilities, environmental upkeep, order maintenance, green space care, and customer service response [2] - The enhancement of property services can leverage digital and intelligent transformations, utilizing IoT and AI technologies to create smart property platforms for repair requests, payments, and complaints [2] - There is a need to address prominent issues in property services, such as failure to fulfill contracts and encroachment on public benefits, through concentrated rectification efforts [2] Group 2: Integration of Services - Property service companies are encouraged to extend their services into areas such as elderly care, childcare, domestic services, culture, and health, exploring a "property service + living service" model [3] - The integration of traditional property management with residents' daily needs can be achieved by consolidating community resources, incorporating technology, and expanding service boundaries to provide one-stop convenience [3] - The property service sector is expected to enter a prosperous development phase, necessitating an optimized environment for growth, increased policy support, and improved regulations [3] Group 3: Community Governance and Collaboration - A new model of coordination among community party organizations, neighborhood committees, homeowners' committees, and property service companies should be explored to enhance community governance [1] - Establishing a unified urban service platform can integrate property services, community services, and government management to collaboratively address urban development challenges [1] - Strengthening public affairs consultation platforms and timely resolution mechanisms for community demands will enhance the governance of residential areas [2]

Group 1 - The demand for diverse living services is increasing due to an aging society, faster life pace, and growing needs for childcare and cleaning services [1] - Property service companies are entering communities to provide services, leveraging their proximity to residents and potential for continuous service development [1] - The "Quality Improvement Action for Property Services" is highlighted in the 15th Five-Year Plan, emphasizing the need for property service quality enhancement [1] Group 2 - Key areas for improving property service quality include maintenance of shared facilities, environmental upkeep, order maintenance, greening, and customer service response [2] - Digital and intelligent transformation is essential for property service enhancement, utilizing IoT and AI technologies to create smart property platforms for various services [2] - There are ongoing issues in property services, such as failure to fulfill contracts and encroachment on public benefits, necessitating concentrated rectification efforts [2] Group 3 - Property service companies are encouraged to extend their services into areas like elderly care, childcare, housekeeping, culture, and health, promoting a "Property Service + Life Service" model [3] - The property service sector is expected to experience significant growth, with opportunities for integrating traditional management with daily resident needs through resource consolidation and technology [3] - There is a call for optimizing the development environment for property services, increasing policy support, and enhancing regulatory frameworks to improve service quality [3]

Core Viewpoint - The demand for diverse living services is increasing among residents, driven by an aging society and faster-paced lifestyles, creating opportunities for property service companies to enhance their offerings and integrate into community governance [2][3][4] Group 1: Demand for Services - The aging population is leading to a higher demand for elder care and related services [2] - Parents are increasingly seeking childcare services due to the fast-paced lifestyle [2] - Community restaurants and regular cleaning services are becoming more popular among residents [2] Group 2: Property Service Quality Improvement - Key areas for improving property service quality include maintenance of shared facilities, environmental upkeep, order maintenance, landscaping, and customer service response [3] - The focus should be on addressing residents' urgent needs during the enhancement of service quality [3] - Digital and intelligent transformation can support property service improvements through technologies like IoT and AI [3] Group 3: Integration and Governance - Property service companies can integrate into community governance structures, collaborating with local party organizations and committees to address community issues [2][3] - Establishing a unified urban service platform can help integrate property services, community services, and government management to solve urban development challenges [2] Group 4: Expansion of Service Offerings - Property service companies are encouraged to extend their services into areas such as elder care, childcare, domestic services, culture, and health, promoting a "property service + living service" model [4] - The future of property services looks promising, with opportunities for deeper engagement in various sectors [4] - There is a need to optimize the development environment for property services, enhance policy support, and improve regulatory frameworks [4] Group 5: Technology and Training - Strengthening technology integration and talent training is essential for adapting to new demands in green buildings, smart devices, and elder services [4] - The property service industry should focus on safety and convenience while advancing green, smart, and age-friendly transformations [4]

12月22日至23日，全国住房城乡建设工作会议（以下简称"会议"）在北京召开。会议提出，实施物业服 务质量提升行动，探索社区党组织领导下的居委会、业委会、物业服务企业协调运行新模式，探索"物 业服务+生活服务"模式，推动"物业服务进家庭"。 中指研究院物业事业部研究副总监彭雨在接受《证券日报》记者采访时表示，规范物业管理市场、提升 物业服务质量是当前重要的政策方向，具有深远意义，既有助于稳定住房消费预期，也能推动房地产市 场从"重开发"向"重运营"转型。 规范物业服务 实际上，为提升物业服务质量，北京、深圳等地近期密集出台物业服务新规，以精准施策破解行业痛 点。例如，自2026年1月1日起，北京将每半年开展一次住宅项目物业企业综合评价，综合评价结果作为 行政主管部门对企业进行差异化监管的依据；深圳则优化了物业专项维修资金管理，调整超10万元项目 强制造价审核规则，赋予业主大会更多自主决策权，以回应"维修资金使用难"的民生诉求。 12月19日，北京市住房和城乡建设委员会等多部门联合发布《北京市住宅项目物业服务企业综合评价管 理办法（试行）》（以下简称《办法》），规范物业服务企业从业行为，提升物业服务水平。 创新 ...

Core Viewpoint - The article emphasizes the need to stabilize the real estate market in China through targeted policies and measures, focusing on inventory reduction, supply optimization, and the promotion of affordable housing initiatives [1]. Group 1: Policy Measures - The Ministry of Housing and Urban-Rural Development stresses the importance of city-specific policies to control supply, reduce inventory, and optimize housing supply [1]. - There is a push for the acquisition of existing commercial housing for use as affordable housing, relocation housing, dormitories, and talent housing [1]. - The article highlights the need for a quality improvement initiative for housing and the orderly promotion of "good housing" construction [1]. Group 2: Financing and Development - The article discusses the role of the "white list" system for real estate projects to support reasonable financing needs of real estate companies [1]. - It calls for city governments to effectively utilize their autonomy in real estate regulation, adjusting policies to support both rigid and improved housing demands [1]. - The article proposes a new model for real estate development, emphasizing the establishment of a project company system and a main bank system for financing [1]. Group 3: Sales and Consumer Protection - The promotion of a "see it, buy it" approach in property sales aims to fundamentally mitigate delivery risks [1]. - For those continuing with pre-sales, there will be a focus on regulating pre-sale fund supervision to protect the legal rights of homebuyers [1]. Group 4: Community and Service Improvement - The article mentions the deepening of housing provident fund system reforms and the implementation of property service quality enhancement actions [1]. - It explores new operational models for community organizations, including coordination between community committees, homeowners' committees, and property service companies [1]. - The article advocates for a "property service + life service" model to promote property services directly into households [1].

Core Viewpoint - The National Housing and Urban-Rural Development Work Conference emphasizes stabilizing the real estate market through targeted policies and measures to manage supply and demand effectively [1] Group 1: Policy Measures - The Ministry of Housing and Urban-Rural Development, led by Minister Ni Hong, focuses on city-specific strategies to control new supply, reduce inventory, and optimize supply [1] - There is a push for utilizing existing land through urban renewal and village redevelopment, including acquiring existing commercial housing for affordable housing and other uses [1] - The government aims to enhance the quality of housing supply and implement a housing quality improvement project to promote the construction of "good houses" [1] Group 2: Financing and Sales - The conference highlights the importance of the "white list" system for real estate projects to support reasonable financing needs of real estate companies [1] - Local governments are encouraged to utilize their autonomy in real estate regulation to adjust policies that support both rigid and improved housing demands [1] - The introduction of a main bank system for real estate financing and a shift towards selling existing homes to mitigate delivery risks are also emphasized [1] Group 3: Institutional Reforms - The reform of the housing provident fund system is set to deepen, aiming to improve service quality in property management [1] - New operational models are being explored for community organizations and property service companies under the leadership of community party organizations [1] - The initiative to integrate property services with daily life services aims to enhance the overall living experience for residents [1]

Core Viewpoint - Country Garden Services announced a significant organizational restructuring aimed at optimizing governance, promoting business innovation, and enhancing transformation capabilities, which includes the appointment of a new CFO and the rebranding of business segments [1][3][4]. Group 1: Management Changes - Huang Peng has resigned as CFO to focus on managing the group's incubation business, effective immediately [1][3]. - Ms. Tian Tian has been appointed as the new CFO, responsible for financial management and capital market operations [1][3]. - Huang Peng will continue as the Executive President, overseeing daily management of the incubation business segment [1][3]. Group 2: Organizational Restructuring - The company has unified its property management, new business growth, and functional service segments into a "Large Property Segment" [1][3][4]. - The strategic incubation business segment has been renamed to "Incubation Business Segment" [1][3][4]. - The restructuring aims to enhance core capabilities, stimulate organizational vitality, and clarify responsibilities, without involving personnel layoffs [2][4]. Group 3: Business Strategy - The "Large Property Segment" will focus on value creation, deepening service quality, cost reduction, and streamlining authority [2][4]. - New business growth segments will leverage the reputation of core property services to explore high-value diversified businesses [2][4]. - The Incubation Business Segment is positioned for multi-dimensional growth, including empowering existing independent businesses and researching innovative business models [2][4]. Group 4: Industry Response - Analysts view the organizational changes as a proactive response to the national "Property Service Quality Improvement Action," emphasizing the need to solidify service foundations while allowing space for high-value innovation [3][5]. - The adjustments are seen as practical and forward-looking, addressing current challenges in the property industry and providing a clear path for sustainable development [5].

鼓励社会资本参与盘活存量资产。建立房屋全生命周期安全管理制度。 11月17日，宁夏回族自治区发布《中共宁夏回族自治区委员会关于制定国民经济和社会发展第十五个五 年规划的建议》。 其中提到，实现更高水平住有所居。推动房地产高质量发展，加快构建房地产发展新模式，完善商品房 开发、融资、销售等基础制度。因城施策优化房地产市场调控政策，促进房地产市场持续健康发展。加 大保障性住房供给力度，更好满足城镇工薪群体和各类困难家庭基本住房需求。有效增加改善性住房供 给。统筹"好房子"建设和老房子改造，实施房屋品质提升工程和物业服务质量提升行动。开展停工房屋 建设项目和闲置房屋资产处置化解攻坚行动，鼓励社会资本参与盘活存量资产。建立房屋全生命周期安 全管理制度。 ...

Core Viewpoint - Residents are expressing significant concerns regarding property management services, highlighting issues such as forced fees, bundled charges, and poor service quality, which are impacting their quality of life [1][2]. Group 1: Forced Fees - Property management companies are implementing mandatory parking fees without the consent of all homeowners, leading to disputes over access to residential areas [3]. - Residents argue that the lack of transparency in fee structures violates local regulations, as property service charges should be clearly displayed and communicated [3]. Group 2: Bundled Charges - Instances of bundled charges have been reported, where residents are denied essential services like electricity unless they pay outstanding property fees, raising legal concerns [4]. - Local authorities are intervening in such cases to ensure compliance with regulations that prohibit service interruptions as a means of fee collection [4]. Group 3: Quality of Service - Many residents are dissatisfied with the quality of services provided, citing issues such as unmaintained elevators and inadequate waste management, despite paying high fees [5]. - There are ongoing efforts to address these service quality issues, with some residents seeking to change property management companies due to persistent dissatisfaction [5]. Group 4: Regulatory Responses - Local housing authorities are taking steps to investigate and address complaints regarding forced and bundled fees, as well as poor service quality [6]. - Initiatives include credit rating assessments for property service companies and publicizing compliance records to promote accountability [6]. Group 5: Conflict Resolution - Various local governments are exploring mechanisms for resolving disputes between property management companies and residents, including establishing tripartite committees involving homeowners, community representatives, and property managers [7]. - Residents are encouraged to document their complaints and seek legal recourse if necessary, while property companies are advised to understand and address homeowner grievances to prevent escalations [7].