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手一抖就跳转 App电商广告不能成“牛皮癣”
Xin Jing Bao· 2025-11-11 02:09
Core Viewpoint - The article highlights the increasing prevalence of intrusive "full-screen ads" in mobile applications, particularly during major shopping events like "Double 11," which disrupt user experience and infringe on consumer rights [1][2][3]. Group 1: User Experience and Privacy Concerns - Many commonly used mobile apps exhibit issues where slight movements or accidental touches lead to automatic redirection to e-commerce apps, often without clear user consent [1][2]. - The sensitivity settings of these apps are often adjusted to a level that makes it difficult for users to control or even perceive their actions, leading to unintended app launches [2]. - Some apps collect user browsing history and search data in the background to create user profiles for targeted advertising, raising significant privacy concerns [2]. Group 2: Regulatory Response and Industry Accountability - The Ministry of Industry and Information Technology (MIIT) issued a notice in February 2023, mandating that apps provide clear and effective close buttons for pop-up ads and avoid frequent interruptions to user experience [2][3]. - The Hangzhou Yuhang District Market Supervision Administration has begun investigating reports related to these intrusive ads, indicating a growing regulatory response to protect consumer rights [2][3]. - E-commerce platforms, while not the direct publishers of these ads, bear responsibility as beneficiaries of the traffic generated by such advertising practices, emphasizing the need for ethical advertising standards [3]. Group 3: Long-term Implications for the Industry - The article warns that aggressive competition through unethical advertising practices will ultimately erode consumer trust and loyalty, which are essential for sustainable growth in the e-commerce sector [3]. - Social media, short video, and news platforms must take proactive measures to comply with advertising laws and protect user information to maintain their user base [3]. - A collaborative effort is necessary to eliminate "advertising pollution" in the mobile internet space, ensuring a better user experience [3].
工信部:第三季度下架APP76款、“一键解绑”超2.6亿次
Zhong Guo Xin Wen Wang· 2025-10-29 07:35
Core Insights - The Ministry of Industry and Information Technology (MIIT) reported the removal of 76 apps and over 260 million "one-click unbind" actions in the third quarter of 2025, highlighting efforts to enhance telecom service quality and user privacy protection [1][2] Group 1: Telecom Service Quality - MIIT's initiatives included optimizing telecom service packages, achieving a 99% rate of published pricing for services [1] - The ministry implemented a centralized verification platform for service subscriptions to ensure user consent [1] - A total of 7804 illegal voice lines were shut down as part of the efforts to improve service quality [2] Group 2: User Privacy and App Regulation - The "one-click unbind" service has processed over 260 million requests, covering over 230 mainstream applications and serving more than 4.3 million users [1] - MIIT conducted 47 batches of technical tests on apps, resulting in 1970 apps being ordered to rectify issues, 203 apps publicly reported, and 76 apps removed from stores [1] - The ministry promoted dynamic authorization for app access to user data, enhancing privacy protection [1] Group 3: Marketing and Customer Service Oversight - MIIT undertook a campaign to clean up unsolicited commercial electronic information, resulting in the removal of 510,000 pieces of illegal marketing information [2] - The ministry provided "Do Not Disturb" services to 1.26 billion users based on their preferences [2] - Customer service hotlines of major internet companies were tested, revealing issues with accessibility and prompting corrective actions [2] Group 4: Complaints and Security Issues - In Q3 2025, complaints about problematic mobile applications showed that 49.7% were related to cybersecurity issues, 29.6% to personal information and permissions, and 20.7% to information security [2] - The China Internet Association, along with app stores and security testing firms, took action against 142 problematic mobile applications [2]
工信部:已处理二次号码“一键解绑”申请超2.6亿次
Ren Min Wang· 2025-10-29 03:49
Group 1 - The Ministry of Industry and Information Technology (MIIT) has processed over 260 million unbinding applications for historical internet application accounts as part of its initiative to enhance telecom service quality [1] - In the third quarter, MIIT promoted the "Clear Handling, Safe Use" action, achieving a 99% public disclosure rate for telecom service fees and establishing a centralized verification platform for service subscriptions [1] - The "Second Number Renewal" service was promoted, covering over 230 mainstream applications and serving more than 4.3 million users [1] Group 2 - MIIT released guidelines for the compliance management of user rights protection in mobile internet applications, aiming to enhance corporate compliance awareness and service levels [2] - The ministry conducted 47 batches of technical tests on apps, resulting in the rectification of 1,970 apps, public disclosure of 203 apps, and the removal of 76 apps [2] - MIIT has provided "Do Not Disturb" services to a cumulative total of 1.26 billion users based on user preferences [2]
工信部:已处理二次号码“一键解绑”申请超2.6亿次
Ren Min Wang· 2025-10-29 03:41
Group 1 - The Ministry of Industry and Information Technology (MIIT) has processed over 260 million unbinding requests for historical internet application accounts as part of its initiative to enhance telecom service quality [1] - In the third quarter, MIIT promoted the "Clear Handling, Safe Use" campaign, achieving a 99% public disclosure rate for telecom service fees and establishing a centralized verification platform for service subscriptions [1] - The "Second Number Renewal" service has been promoted, covering over 230 mainstream applications and serving more than 4.3 million users [1] Group 2 - MIIT released the "Compliance Management Guidelines for Protecting User Rights in Mobile Internet Applications" to guide enterprises in improving compliance awareness and service levels [2] - A series of standards for "Minimum Necessary Permissions for Mobile Internet Applications" were developed to ensure apps only access user-specified content, enhancing user privacy protection [2] - MIIT conducted 47 batches of technical tests on apps, resulting in 1,970 rectifications, 203 public disclosures, and 76 app removals [2] Group 3 - MIIT has intensified efforts to clean up unsolicited commercial electronic information, shutting down 7,804 illegal voice lines and rectifying 228 companies for violations [2] - The "Do Not Disturb" service has been provided to 1.26 billion users based on their preferences [2] - Third-party assessments revealed issues with customer service hotlines of major internet companies, prompting MIIT to urge improvements in service capabilities [2]
严格规范视频广告时长
Jing Ji Ri Bao· 2025-10-24 00:01
Group 1 - The issue of discrepancies between the advertised and actual duration of ads on video platforms has drawn attention from consumers and regulatory authorities [1][2] - The extension of ad duration, even by a few seconds, can accumulate to significant hidden revenue for platforms, raising concerns about consumer rights and the ethical implications of such practices [1] - The practice of extending ad time without consent undermines the implicit contract between platforms and users, potentially leading to a loss of trust and a risk of regulatory penalties for platforms [1] Group 2 - Regulatory bodies are urged to establish clear guidelines on ad duration discrepancies and create accessible complaint channels for consumers [2] - Platforms are encouraged to enhance self-regulation and utilize technology to ensure accurate ad playback, respecting the time agreements with users [2] - Consumers are advised to be proactive in asserting their rights when faced with extended ad durations, contributing to a healthier and more trustworthy industry environment [2]
工信部通报:20款智能终端存在侵害用户权益行为
Core Points - The Ministry of Industry and Information Technology (MIIT) has reported that 20 smart terminal devices have been found to violate user rights by illegally collecting and using personal information [1] Group 1 - The MIIT has initiated a governance action against smart terminals for issues related to the illegal collection and use of personal information [1] - A third-party testing organization conducted a survey that led to the discovery of these violations [1]
算法备案风险防控:内容标识与用户权益保护
Sou Hu Cai Jing· 2025-10-03 21:44
Core Viewpoint - The article emphasizes the growing importance of algorithm registration risk and user rights protection in the context of rapid information development, highlighting the need for effective content identification and management systems to safeguard user interests [1][2]. Content Identification - Content identification is crucial as algorithm-generated content often lacks traceability regarding its source and authenticity. A scientific and reasonable content identification system is necessary, including information on content origin, algorithm characteristics, publication time, and review mechanisms to help users assess information reliability [1][2]. User Rights Protection - User rights protection is a multifaceted concern in algorithm application. Users often worry about privacy and data security when using algorithm-generated content. Strict data protection policies should be established to prevent information leakage, and users should have greater control over their personal information, enhancing trust and improving platform image [1][2]. Technological Solutions - The application of technological solutions is vital in addressing these issues. Advances in artificial intelligence and big data technologies enable more mature applications of algorithms in content generation and management. For instance, natural language processing can automate content review to identify potential misinformation, while blockchain technology offers solutions for content traceability and identification [2][5]. Industry Standards - The establishment of industry standards is an important step in risk prevention. Currently, there is a lack of unified standards and norms in the industry, leading to significant discrepancies in content identification and user rights protection across platforms. Enhanced communication and collaboration within the industry are necessary to develop a set of standards applicable to various platforms, improving overall industry standards and user experience [2][7]. Future Directions - Future developments in algorithm registration risk prevention and user rights protection will likely focus on several key areas: - Increased intelligence in content identification and risk prevention through real-time monitoring and algorithm analysis [5]. - Enhanced user participation in content management, allowing users to provide feedback and become active participants in information management [7]. - Cross-platform collaboration to create a more comprehensive content ecosystem, improving overall risk prevention capabilities through information sharing and resource integration [7]. Conclusion - The article concludes that while challenges exist in algorithm registration risk prevention and user rights protection, there are also significant opportunities. By establishing effective content identification mechanisms, strengthening user rights protection, leveraging advanced technologies, and promoting industry standards, a safer and more trustworthy digital environment can be created [7].
网易《世界之外》“赚钱本心”遭遇玩家维权风暴 游戏厂商短期变现当心“烧毁”长期信任
Xin Lang Zheng Quan· 2025-07-30 03:55
Core Viewpoint - The controversy surrounding NetEase's game "World Beyond" stems from a price increase in the new card pool without prior notice, leading to significant player backlash and complaints about unfair trading practices [2][4][5]. Pricing and Value Misalignment - The new card pool "Summon King" saw a price increase from 300 diamonds to 400 diamonds, a 33% rise, without any official announcement, violating consumer rights [2]. - Players can still receive cards valued at only 300 diamonds despite paying the higher price, leading to accusations of unfair trading practices [2]. User Agreement Controversies - New user agreement clauses state that accounts may be permanently deleted if not logged in for 365 days, raising concerns about the infringement of virtual property rights [3][6]. - The agreement mandates that all disputes must be handled in a specific court, increasing the difficulty for players to seek redress [3]. Player Response and Company Reaction - Players organized collective complaints through consumer protection platforms, leading to over 3,200 complaints and an estimated financial impact exceeding 5 million yuan [2][4]. - A "stop spending" movement emerged, affecting not only "World Beyond" but also other NetEase games, resulting in a significant drop in revenue [4][5]. Legal Risks and Industry Impact - NetEase's actions may violate consumer protection laws and fair trading principles, potentially leading to legal repercussions [6]. - The situation could set a precedent in the gaming industry, influencing how companies manage virtual property and user agreements [6]. Company Challenges and Strategic Decisions - NetEase's gaming business accounts for nearly 80% of its revenue, but growth has slowed significantly, prompting the company to seek ways to increase average revenue per user (ARPU) [7]. - The incident highlights a disconnect between NetEase's operational strategies and its stated commitment to user experience, risking long-term brand trust for short-term financial gains [7][8]. Resolution Directions - To rebuild trust, NetEase must ensure transparency in pricing adjustments and provide reasonable compensation to affected players [10]. - Controversial user agreement clauses should be revised, particularly the 365-day account deletion policy, to protect players' virtual property rights [10][11]. Conclusion and Outlook - The "World Beyond" incident reflects broader challenges in the gaming industry regarding virtual property rights and user trust [13]. - NetEase faces a critical decision: to either ignore player concerns and risk losing users or to embrace this crisis as an opportunity for reform and improved user rights [13].
告别“被套路”!APP合规指南让用户权益有了硬保障
Zhong Guo Jing Ji Wang· 2025-07-08 13:56
Core Viewpoint - The Ministry of Industry and Information Technology of China, along with the China Internet Association and the China Academy of Information and Communications Technology, has released the "Guidelines for Compliance Management of User Rights Protection in Mobile Internet Application Services," which aims to establish clearer and stricter compliance boundaries for APP operations, focusing on six core areas including algorithm transparency and service renewal regulations [1][4]. Group 1: User Rights and APP Operations - The proliferation of APPs in various sectors such as e-commerce, news, social networking, and life services has created both convenience and challenges for users, including issues like mandatory permissions for usage, unexpected charges, and algorithmic manipulation [4]. - Some APP operators prioritize profit over user service, often employing excessive data requests, hidden fees, and opaque algorithms, which undermines user rights and disrupts market order [4]. Group 2: Importance of the Guidelines - The introduction of the guidelines is timely, representing a systematic upgrade to the user rights protection framework, aimed at enhancing compliance awareness and service quality among internet enterprises [4]. - The guidelines emphasize the need for a collaborative governance system that includes regulatory oversight, corporate self-discipline, and user supervision to ensure effective implementation [5].
国家广播电视总局规范管理互联网电视自动续费
news flash· 2025-06-20 02:43
Core Viewpoint - The National Radio and Television Administration is implementing special regulatory measures for internet television, focusing on addressing user complaints regarding automatic renewal issues, including lack of reminders before charges, complex cancellation processes, and inadequate complaint channels [1] Group 1 - The measures aim to protect user rights and enhance user experience [1] - Automatic renewal is common across various services, but failure to respect user preferences can harm brand and corporate image, leading to user attrition [1]