Core Viewpoint - The domestic service industry in China, despite having over 30 million workers and a market size exceeding 1.1 trillion yuan, faces significant challenges in supply and quality, leading to a shortage of reliable caregivers [1][2]. Group 1: Industry Overview - The domestic service workforce has surpassed 30 million, with approximately 1 million service companies operating in the sector [1]. - The market for domestic services has grown to over 1.1 trillion yuan, indicating a substantial demand for services such as elder and child care, as well as household management [1]. - There is a notable shortage of quality domestic workers, with issues such as inconsistent service quality and high employee turnover being prevalent [1]. Group 2: Government Initiatives - A joint notice from the Ministry of Commerce and eight other departments was issued to enhance the quality of domestic services, proposing 12 specific measures to expand the supply of quality services [2]. - From 2025 to 2027, a special training initiative will be launched to train 1.5 million domestic service workers annually, addressing both quantity and quality issues in the workforce [2]. - The training model will integrate job needs, skills training, skills evaluation, and employment services to optimize the training process [2]. Group 3: Training and Standards - The training for domestic workers will be systematic and scientific, focusing on both skills and professional ethics [3][4]. - New national standards for maternal and infant care services have been established to guide the training of caregivers, enhancing their professional qualifications [3]. - There is a need to improve the ethical standards of domestic workers, with suggestions to include negative case studies in training and establish integrity records to regulate unethical behavior [3]. Group 4: Future Directions - The goal is to develop a comprehensive training system that meets diverse market demands, ensuring that domestic service workers possess high professional capabilities and comprehensive qualities [4]. - The training should not be short-term but should span from domestic enterprises to higher education institutions, reinforcing the importance of quality in domestic services as a means to enhance living standards [4].

Group 1 - The core viewpoint of the article highlights the digital transformation and policy support driving the expansion and upgrade of the home service industry in Qingdao, Shandong Province [1][3]. - The Qingdao Family Service Cloud Platform has attracted nearly 2,000 home service enterprises and completed over 300,000 service orders, showcasing the effectiveness of digital empowerment in matching service providers with consumers [1][3]. - The implementation of a three-year training program for home service personnel has trained over 15,000 individuals, enhancing the quality of services provided [2][3]. Group 2 - The government has provided various subsidies totaling 18.2493 million yuan to support home service institutions, indicating a strong institutional backing for the industry [2][3]. - Recent measures announced by the Ministry of Commerce and other departments aim to expand quality home service supply and accelerate the digital development of the industry, which is expected to create new growth points in service consumption [3]. - The income potential in the home service sector is increasing, with over 30% of caregivers earning monthly salaries exceeding 8,000 yuan, reflecting a significant rise in earnings compared to previous years [3].

充分发挥我国人力资源优势，支持扩大优质家政服务供给，我国家政服务业提质扩容将迈入"快车道"， 更好满足人民群众高品质生活服务需求 刚过去的"五一"假期，家庭服务平台天鹅到家北京某门店数据让笔者印象深刻：这个假期，该门店钟点 工需求占比突出，占到该门店保姆订单的44.5%。该品牌新开的"社区管家店"不仅为居民提供做饭钟点 工、各类保洁、保姆、育儿嫂等服务，还增加了干洗、技能培训、缝纫等新服务，给社区居民日常生活 增添了便利。 母婴护理、养老照护、收纳、保洁……当前，养老、托幼等家政服务成为许多家庭的刚性需求。2023年 全国家政服务业营业收入达到1.16万亿元，2024年达到1.23万亿元。家政服务业在更好服务"一老一 小"、稳定和扩大就业、扩大服务消费等方面都大有可为。 同时要看到，促进家政服务消费还面临"量"与"质"两方面梗阻。从数量上来说，目前我国家政服务从业 人员已超3000万人，但有效供给仍不足。从品质上来说，家政服务业还存在行业发展不规范、无序竞 争、服务质量不高等问题，难以满足居民消费升级需求。要以优化供给为抓手，以产教融合为引擎，提 升家政产业的服务质量，更好满足群众家政服务需求。 在提升质量上 ...

Group 1: Government Integrity and Accountability - The government adopts a "zero tolerance" policy towards breaches of contract, establishing a record-keeping system for contracts and agreements to enhance accountability in investment and procurement sectors [2] - A mechanism for public disclosure of government breaches is implemented, requiring annual performance reports to ensure compliance and prevent major breaches of trust [2] - The government is committed to a dual approach of strict enforcement and preventive measures to eliminate significant breaches of trust [2] Group 2: Financial Empowerment for Enterprises - The focus is on alleviating financing difficulties for small and micro enterprises by promoting a new cycle of "technology-industry-finance" [3] - Initiatives include the "Chuanliu Plan" for financial services in emerging industry parks and the introduction of innovative pre-approval credit services [3] - Support for private enterprises is strengthened through targeted credit support and the establishment of platforms for precise connections between banks and enterprises [3] Group 3: Credit-Based Market Regulation - A new regulatory mechanism is being established based on credit, including a post-bid performance evaluation system for contractors [4] - The introduction of "exemption + commitment system" for project approvals aims to streamline processes and facilitate immediate project commencement [4] - Specific credit management mechanisms are being developed for various sectors, including fertilizer and fuel, to enhance regulatory efficiency [4] Group 4: Innovative Credit Applications - The promotion of "no deposit" service models across 11 sectors aims to enhance consumer experience and trust [5] - A tiered incentive system for merchants is being implemented to encourage the establishment of integrity records and support high-credit merchants through benefits [5] Group 5: Mechanisms for Addressing Dishonesty - A comprehensive mechanism for punishing dishonest behavior is being explored, including restrictions on social benefits for dishonest individuals [6] - The initiative aims to create a cross-departmental punitive system to deter fraudulent activities and maintain market order [6] Group 6: Promoting Integrity Culture - Efforts are being made to promote a culture of integrity through various public campaigns and educational activities [7] - The use of new media platforms is emphasized to enhance public engagement and awareness regarding integrity and credit [7]

Core Insights - The demand for high-quality domestic services in China is significantly outpacing supply, with a shortage of over 20 million skilled workers in the sector [1][2] - The domestic service industry is valued at over one trillion yuan, employing more than 30 million people, yet faces challenges in service quality and skill levels [1] Group 1: Supply and Demand Dynamics - There is a mismatch between supply and demand in the domestic service sector, leading to issues such as difficulty in hiring, high costs, and trust concerns [1] - The aging population has created diverse and urgent care needs, particularly in elderly care, which current service providers struggle to meet due to inadequate training and skills [1][2] Group 2: Industry Structure and Challenges - The domestic service industry is characterized by a large number of small enterprises and a lack of large-scale companies, which hampers effective integration of education and industry [2] - There is a need for stronger collaboration between industry and education to enhance the quality of service provision and to develop a skilled workforce [2] Group 3: Perception and Education - There is a prevalent misconception that domestic work is limited to basic tasks like housekeeping, which undermines the professionalization of the field [2] - The field of home economics has a rich history and should be recognized as a comprehensive discipline that includes various aspects of family management and well-being [3]

王志高 "保姆荒"是一面镜子，照见的是我们对劳动价值的认知狭隘。在老龄化与三孩生育政策叠加的今天，家 政服务早已不是简单地"找人干活"，而是关乎民生幸福的社会刚需。与其焦虑"3000万不够用"，不如先 回答：我们是否准备好了给这3000万人应有的体面？只有当"保姆"不再被默认为"低端职业"，当从业者 能自豪地说出"我是家政规划师"，这个行业才能真正吸引人才、留住人才。毕竟，没有尊严的职业，永 远等不来春天。 据5月12日《人民日报》报道，我国家政服务从业人员已超3000万，却仍面临"好保姆难求"的困境。消 费者抱怨"服务质量像开盲盒"，从业者苦于"低人一等"的职业标签，市场陷入"高需求与低认同"的撕裂 状态。 本版专栏文章仅代表作者个人观点 当下家政服务的矛盾，本质是一场"职业价值"的错位。一边是市场对专业化、标准化服务的迫切需求， 月薪过万的"金牌月嫂"一岗难求；另一边却是从业者普遍遭遇的"隐形歧视"——"不过是个保姆"的偏见 根深蒂固。这种错位直接导致行业陷入恶性循环：社会轻视让从业者缺乏职业自信，流动性居高不下； 而频繁换人又加剧消费者对服务质量的质疑，进一步强化偏见。破解"保姆荒"，不能只盯着"多培训 ...

Core Insights - The article highlights the challenges and opportunities in the domestic service industry, emphasizing the need for improved service quality and professional training for workers [1][3][4] Group 1: Industry Challenges - The domestic service industry faces significant issues, including a shortage of quality service providers, varying service quality, and high employee turnover rates [2][3] - There is a growing demand for specialized services such as cleaning, cooking, maternity care, and elderly care, indicating a substantial market potential for high-quality domestic services [3][4] Group 2: Government Initiatives - The Ministry of Human Resources and Social Security, along with other departments, plans to train 1.5 million domestic service workers annually from 2025 to 2027 to enhance service quality [1][3] - Various local governments are establishing labor brands to improve the training and supply of domestic service personnel, aiming to bridge the gap between supply and demand [4][7] Group 3: Training and Professional Development - Training programs are being developed to provide standardized and professional training for domestic service workers, with a focus on practical skills and theoretical knowledge [5][6] - Labor brands like "Hebei Fusa" and "Baguizhaojia" are implementing comprehensive training systems, including initial, intermediate, and advanced courses, to ensure a skilled workforce [6][8] Group 4: Market Expansion and Employment Opportunities - Labor brands are actively working to connect supply and demand by expanding their market reach and enhancing the training of service personnel [7][8] - Successful case studies show that trained workers are finding better job opportunities, with some earning over 10,000 yuan per month, reflecting the potential for economic mobility within the industry [7][8]

Group 1 - The core viewpoint of the article is the initiation of a special training program for domestic service skills by various government departments in China, aimed at enhancing the skills of workers in the domestic service sector from 2025 to 2027 [1] - The program will target both individuals interested in employment training in the domestic service field and those already working in this sector [1] - The initiative plans to train 1.5 million people annually, indicating a significant investment in workforce development within the domestic service industry [1]

Group 1 - The city is focusing on promoting high-quality and sufficient employment through collaboration with universities, enterprises, and industrial parks [1] - Emphasis is placed on deepening school-enterprise cooperation and integrating education with industry to better facilitate college graduates' employment and entrepreneurship [1] - The home service industry is recognized as a significant employment reservoir, with a call for innovation in service models and enhancement of service quality to meet diverse consumer demands [1] Group 2 - The digital cultural industry is identified as a new employment frontier, with a focus on leveraging the advantages of "Digital Hangzhou" to foster talent development and business growth [2] - The "Post-Duomen·Zhongdi Xingqiu" project aims to create immersive agricultural and cultural tourism experiences, attracting more young people to participate in rural revitalization [2] - The International Youth Talent Development Service Center is working to optimize the ecosystem for industry and talent incubation, ensuring that young people are willing to come, stay, and thrive [2]

Core Insights - The article highlights the transformation of the home service market in Guangxi, driven by the increasing demand for elder and child care services, reflecting a shift towards quality and comprehensive care solutions [1][2][3] Group 1: Market Trends - The demand for "mother-baby + household" composite services has significantly increased, leading to a 15% rise in the average salaries of maternity and childcare workers [2] - The "one elderly and one child" rigid demand is reshaping the home service market landscape, with a notable increase in the number of families hiring caregivers for comprehensive services [2][3] - The introduction of innovative service models, such as the "Four Heart Service System" by a member company of the Guangxi Jinxiuqiu Women's Home Service Alliance, has provided tailored rehabilitation plans and 24-hour emergency responses, serving nearly 6,000 families this year [2][3] Group 2: Consumer Behavior - Dual-income families are increasingly opting for detailed home services, such as hiring part-time workers for child care and household chores, enhancing their quality of life [2][3] - The rise of new service types, such as professional organizing services, has seen a 55% annual growth rate in the organizing and storage industry, indicating a shift towards premium home services [3] Group 3: Industry Development - The Guangxi Jinxiuqiu Women's Home Service Alliance has transitioned from emergency needs to quality necessities, with over 30,000 monthly service users in Nanning alone [3] - The alliance is fostering regional brands and creating demonstration bases to enhance service quality and brand value, with over 80% of the workforce being female [3][4] - Plans are in place to establish a 15-minute home service circle and conduct annual training for 100,000 individuals, aiming to deepen collaboration between home service companies and childcare/elderly care institutions [4]