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“人均150元火锅时代”翻篇,门店排队两小时背后:巴奴、湊湊客单价失守
Mei Ri Jing Ji Xin Wen· 2025-10-13 08:50
Core Insights - The hot pot industry in China is experiencing a significant shift from "incremental competition" to "stock competition," with a noticeable slowdown in market growth and a focus on price-sensitive consumers [5][6][10] Industry Overview - The national hot pot market size for 2024 is projected to be 617.5 billion RMB, reflecting a 5.6% year-on-year growth, although this is a decline compared to 2023 [5] - The number of hot pot restaurants is expected to decrease from approximately 535,500 in Q3 2024 to 504,800 by Q1 2025 [5][6] Consumer Behavior - There is a marked shift towards budget-friendly hot pot options, with establishments charging 70 RMB or less seeing a 20.9% increase in market share, while those charging over 90 RMB have seen a 16.9 percentage point decline [6] - Consumer spending in the hot pot sector has decreased from over 80 RMB to around 70 RMB by the end of 2024 [6] Company Performance - Brands like Ba Nu and Cou Cou are facing declining average spending per customer, with Ba Nu's average dropping from 150 RMB in 2023 to 138 RMB in 2025, and Cou Cou's from 143.8 RMB to 137.8 RMB [8][9] - Ba Nu has adjusted its product offerings to maintain competitiveness, including changes to its menu and pricing strategies [13][14] Competitive Strategies - The industry consensus has shifted towards "price reduction for survival," with companies like Hai Di Lao reporting a drop in average spending to 97.9 RMB [7] - Ba Nu and Cou Cou are implementing various strategies, such as membership programs and smaller portion options, to attract price-sensitive consumers [14][15] Market Challenges - Despite efforts to lower prices, consumer perception of value remains a challenge, with many feeling that the quality of offerings has diminished [15][17] - The hot pot industry is facing systemic challenges, leading some companies to explore alternative revenue streams, such as launching sub-brands [18]
【马河坎】经营餐饮火锅,首要任务你最需要知道的是什么?
Sou Hu Cai Jing· 2025-10-12 02:26
在火锅行业 "火" 遍大江南北,新店扎堆开、老店拼守成的当下,不少经营者总在纠结:该怎么搞营销吸引客流?要不要跟风推出网红菜品?其实,这些都 不是经营的核心 —— 真正决定一家火锅店长存的 "首要任务",是守住 "让顾客愿意反复来吃" 的根本,而这根本,藏在 "安全、稳定、共情" 三个看似朴 素,却最容易被忽略的维度里。 对餐饮行业而言,食品安全是 "1",其他的营销、服务、环境都是后面的 "0"—— 没有这个 "1",再花哨的包装也只是空中楼阁。尤其是火锅品类,从锅底 熬制到食材处理,从蘸料储存到餐具消毒,每一个环节都直接关系到顾客的健康,一旦出问题,几乎没有挽回的余地。 很多经营者会觉得 "食品安全是标配,没必要特意强调",但恰恰是 "标配" 的坚守,才是留住顾客的关键。具体要怎么做?不是挂个 "卫生许可证" 就万事大 吉,而是要让顾客 "看得见、吃得放心": 明厨亮灶,让过程透明:把锅底熬制区、食材切配区做成明档,让顾客能看到师傅如何清洗蔬菜、如何现切鲜肉、如何按标准配比熬制锅底。比如标 注 "牛油锅底采用 XX 品牌纯牛油,无添加剂""毛肚每日新鲜配送,当天未售完直接销毁",用可视化的操作打消顾客的顾 ...
第十四届齐鲁火锅节定档2026年5月
Qi Lu Wan Bao· 2025-10-11 03:57
火锅赛道的战局,正前所未有地激烈。一边是新开门店超过18.5万家的蓬勃野心,一边是超过21万家门 店黯然离场的残酷现实。 而在这个快速变革的时代,行业信息的交流、发展趋势的把握、商业模式的更替、市场深耕的广度与深 度、产品的更新换代,正深深地影响着火锅产业的发展。选择一个对的平台,往往意味着抢占了市场的 先机。 而这个平台,已在北方市场深耕数年。CHICE中国火锅产业链博览会暨齐鲁火锅节(简称齐鲁火锅节) 立足山东,辐射华东与北方部分省市,已连续成功举办十三届。作为中国火锅餐饮领域首个获得UFI国 际认证的行业盛会,这里不仅是品牌的秀场,更是火锅产业链的战略要地与生意增量的核心战场,更是 广大火锅供应链公司、门店洽谈合作、交流选品的重要平台。 据悉,第十四届齐鲁火锅节,将于 2026年5月22-24日,在济南山东国际会展中心再度启航。 为什么是山东?为什么是齐鲁火锅节? 锚定"超级市场",坐拥地利之便:山东,这个餐饮消费的"万亿重镇",坐拥超过3万家火锅门店,其市 场密度与消费能力位居全国前列。这并非一个孤立的繁荣点,而是与河南、江苏、河北等周边省份共同 构成的北方火锅"黄金消费圈"。立足山东,便是扼住了北方 ...
西贝丢掉的儿童客流,海底捞看上了
36氪· 2025-10-10 13:34
Core Viewpoint - The article discusses the increasing trend of restaurants in China targeting the children's dining market, highlighting the competitive landscape and the strategies employed by various brands to attract family customers [5][10]. Group 1: Market Trends - The Chinese children's consumption market is nearing 4.5 trillion yuan, with an expected annual growth rate of over 20% in the next five years [13]. - The population of children aged 0-17 in China is approximately 298 million, accounting for 21.1% of the total population [13]. - Children's meals are seen as a significant driver for family dining, potentially increasing overall customer traffic to restaurants [15][16]. Group 2: Restaurant Strategies - Haidilao is expanding into the children's dining segment by opening a parent-child themed restaurant and introducing children's meal options, including lighter broth flavors and interactive activities [6][29]. - Other brands, such as Xibei and Lao Xiang Ji, are also developing children's meal offerings, with Xibei reporting that children's traffic accounted for nearly 17% of its total customers in 2023 [23][25]. - The article notes that many restaurants are adopting a multi-faceted approach by combining children's dining with entertainment and educational experiences to create a comprehensive family-friendly environment [18][19]. Group 3: Competitive Landscape - The competition for attracting young customers is intensifying, with various brands entering the children's dining space, including traditional Chinese restaurants and fast-food chains [10][22]. - The article highlights that while Haidilao faces challenges in adapting its hot pot offerings for children, it is actively innovating to meet family needs [27][28]. - The overall restaurant industry is experiencing pressure, with a reported decline in revenue growth, indicating a need for differentiation and innovation among brands [34].
海底捞中秋节当天共计接待顾客超180万,“双节黄金周”期间鲜牛肉日均消耗量超35吨
Cai Jing Wang· 2025-10-09 20:33
Core Insights - During the Mid-Autumn Festival and National Day holiday in 2025, Haidilao's customer traffic remained high, with over 1.8 million customers served on October 6, representing a year-on-year increase of approximately 5% compared to the previous year [1] Group 1: Customer Traffic and Performance - Popular tourist cities such as Hangzhou, Changsha, and Guangzhou saw significant customer traffic at Haidilao locations [1] - The Haidilao restaurant in Hangzhou's West Lake area set multiple customer traffic records during the holiday, achieving a table turnover rate exceeding 13 times on October 4 and 5, with a single-day peak of over 2,800 customers [1] Group 2: Product Consumption and Upgrades - The average daily consumption of fresh beef during the first seven days of the National Day holiday exceeded 35 tons, doubling compared to the previous week [1] - Many Haidilao locations have been upgraded to "Haidilao Fresh Cut Workshop," leading to a continuous increase in the popularity of fresh-cut meat products [1] - As of the end of September 2025, over 100 standard theme stores focusing on fresh-cut and live products have been opened, offering a variety of items including fresh-cut beef, live seafood, fresh-cut lamb, fresh-cut crispy fish, and fresh-cut black pork [1]
海底捞:中秋节共接待顾客超180万 同比提升约5%
Xin Lang Cai Jing· 2025-10-08 11:29
Core Insights - Haidilao reported high customer traffic during the Mid-Autumn Festival and National Day holiday in 2025, with over 1.8 million customers served on October 6, representing a year-on-year increase of approximately 5% compared to last year [1] Expansion and Coverage - In August 2025, Haidilao opened its first store in Tibet, achieving full coverage across all provincial-level administrative regions in China [1] - Since September, over 20 new stores have opened nationwide, including locations in first-tier cities like Shanghai, Shenzhen, Tianjin, and Hangzhou, as well as in lower-tier markets such as Lishui in Zhejiang, Jiujiang in Jiangxi, Qihe in Shandong, and Zhangye in Gansu [1] - In the southern Xinjiang region, Haidilao opened two new stores in Kashgar and Korla [1] Product Innovation - During the National Day holiday, Haidilao introduced fresh-cut products, with an average daily consumption of fresh beef exceeding 35 tons in the first seven days of the holiday, doubling from the previous week [1] - Many Haidilao hotpot locations have been upgraded to "Haidilao Fresh Cut Workshop," leading to a continuous increase in the click-through rate of fresh-cut meat products [1] - As of the end of September 2025, over 100 standard theme stores focusing on fresh-cut and live products have been in operation, offering a variety of items including fresh-cut beef, live seafood, fresh-cut lamb, fresh-cut crispy fish, and fresh-cut black pork [1]
人均150的火锅店正在消失
投资界· 2025-10-03 06:59
Core Viewpoint - The Chinese hot pot market is undergoing an unprecedented shakeout, with significant price wars leading to a decline in average spending and a high number of store closures across various brands [5][6][8]. Market Overview - In 2024, the scale of the Chinese catering market is projected to reach 5.57 trillion yuan, with the hot pot segment accounting for 617.5 billion yuan, indicating that 10% of every 10 yuan spent on dining is for hot pot [8]. - The hot pot market has seen rapid growth, with a year-on-year increase of 5.6% last year and nearly 20% growth the year before [8]. - However, from November 2023 to November 2024, over 300,000 hot pot stores are expected to close, representing a significant turnover in a market that has maintained over 500,000 stores in recent years [8][9]. Consumer Behavior - Average spending on hot pot has decreased from over 86 yuan in 2022 to 77 yuan in 2024, affecting all segments of the market [8][9]. - The decline in demand for full-service dining experiences, particularly in the hot pot sector, is attributed to changing consumer preferences and increased competition from takeout options [10][11]. Company Performance - Haidilao reported a revenue of 20.7 billion yuan, a year-on-year decline of 3.7%, with net profit down 13.7% to 1.755 billion yuan [11][12]. - The average table turnover rate for Haidilao has dropped from 4.2 times to 3.8 times per day, reflecting decreased customer footfall [12]. - Other brands like Cuocuo and Xiaobai have also faced significant challenges, with Cuocuo closing 73 stores and Xiaobai 138 stores, leading to substantial stock price declines [6][19]. Competitive Landscape - The hot pot industry is experiencing intense competition, with brands like Haidilao and Banu engaging in price wars to attract customers [15][21]. - The small hot pot market is growing rapidly, with a growth rate of 28.9% in 2024, but the number of new entrants is at a historical low, indicating that existing players are simply shifting focus rather than new opportunities arising [15][16]. - Banu has positioned itself as a high-end alternative to Haidilao, focusing on product quality rather than service, but its financial performance does not significantly outperform its competitors [21][22]. Future Outlook - The ongoing price wars and market shakeout are expected to continue, with high-end brands also feeling the pressure as consumer preferences shift towards more affordable options [24]. - The hot pot industry, while currently facing challenges, may ultimately benefit consumers through lower prices and improved accessibility [26].
吃海底捞发现门店挂着狮子和海蛇族徽,「传销式家族制」才是这个火锅帝国最大的商业机密?
36氪· 2025-09-30 13:08
Core Viewpoint - The success of Haidilao is attributed not to its customer service gimmicks but to its unique apprenticeship and family system, which fosters management and talent development within the organization [30][32]. Group 1: Family System and Management - Haidilao has established a family system where each family consists of 5 to 18 stores, led by a "master store manager" [5][10]. - The family naming convention is based on animals, including mythical creatures, which adds a unique cultural aspect to the brand [9][10]. - The family system serves dual purposes: management and inheritance, allowing experienced managers to cultivate new talent and establish their own families [13][14]. Group 2: Apprenticeship System - The apprenticeship system is a modernized approach to management and team development, ensuring consistent service quality across all stores [16][38]. - Store managers have significant decision-making power regarding store expansion and management, which incentivizes them to develop their apprentices [14][36]. - The financial incentives for store managers include a profit-sharing model that rewards them for the success of their apprentices' stores, creating a "multi-level" incentive structure [33][35]. Group 3: Financial Performance and Challenges - In 2019, Haidilao's store managers reportedly earned a fixed monthly salary of 35,000 yuan, with potential earnings reaching up to 600,000 yuan annually due to the profit-sharing model [35][39]. - The rapid expansion strategy led to challenges during the COVID-19 pandemic, resulting in significant store closures and operational difficulties [41][42]. - The company has shifted its management approach, moving from a family-based system to a regional manager system, but later reverted to the family model due to its effectiveness in maintaining operational connections [42][43].
贵州酸汤火锅,到底还有没有搞头?
Hu Xiu· 2025-09-30 12:01
Core Insights - The article discusses the rise and potential rationalization of Guizhou sour soup hotpot, highlighting its rapid popularity and market dynamics [1][2][4]. Market Overview - In 2023, Guizhou sour soup hotpot emerged as a new trend, quickly gaining popularity and becoming a significant player in the hotpot market, second only to beef oil broth [5][6]. - The market size for Guizhou sour soup hotpot is estimated to reach 70-80 billion yuan in 2023 and is projected to exceed 100 billion yuan in 2024, with a further increase to 150 billion yuan by 2025 [7][5]. Regional Penetration - Guizhou serves as the origin of this hotpot style, with a significant concentration of stores (approximately 40%) in the province, while the brand is expanding into other regions, particularly in southern markets like Guangdong and Sichuan [10][11]. - The majority of stores are located in new first-tier and first-tier cities, accounting for about 78% of the total [10]. Consumer Demographics - The target demographic for Guizhou sour soup hotpot is primarily young consumers aged 18-35, who make up about 56% of the customer base, emphasizing value for money and unique flavors [12][14]. - The average dining cost in most chain restaurants is around 80 yuan, with prices ranging from 30 yuan to over 100 yuan [13]. Brand Development - Local brands are beginning to establish themselves in major cities, with some brands like Guizhou Kitchen and Qian Dadu expanding beyond their home province [20][24]. - The majority of hotpot outlets are medium to large-sized, with 80% of stores ranging from 50 to 300 square meters, catering to social dining experiences [21][22]. Challenges and Future Outlook - Despite its popularity, Guizhou sour soup hotpot faces challenges such as consumer awareness and brand recognition, with many consumers still unfamiliar with the specific flavor profiles [26][28]. - The market is expected to shift towards rational development, focusing on differentiation and brand establishment, as the industry moves away from rapid growth to a more mature phase [29][30].
以“鲜”促需 “明星产品”撬动产业“新增量”
Sou Hu Cai Jing· 2025-09-30 08:59
Core Insights - The article highlights the rising popularity of tomato-based products in China, particularly the "6 Jin Tomato Hotpot" from Haidilao, which is expected to sell over 70 million servings in 2024, driving the annual procurement of tomato products to exceed 70,000 tons [1][10] - Haidilao's focus on fresh ingredients and innovative product offerings aims to enhance consumer experience and stimulate demand in the restaurant industry [4][5] Product Development - Haidilao's "6 Jin Tomato Hotpot" features tomatoes sourced from the premium planting regions of Xinjiang and Inner Mongolia, known for their rich flavor, and has undergone extensive recipe testing to achieve a unique taste profile [2][4] - The introduction of new dishes such as "Tomato Ring Beef Rolls" and "Tomato Mini Fried Dough Sticks" encourages consumer creativity and enhances the dining experience [4][5] Market Trends - The demand for tomato hotpot is growing, positioning it as one of the top three hotpot bases favored by young consumers, following spicy and Chaozhou beef hotpots [9][10] - China's processed tomato production is projected to increase significantly, from 3.8 million tons in 2018 to 10.45 million tons in 2024, contributing to 22.8% of global output [9][10] Regional Product Innovation - Haidilao is expanding its fresh-cut beef offerings across over 600 locations, with a focus on regional specialties to cater to local tastes [5][6] - Seasonal seafood products have also been introduced in various regions, enhancing the menu diversity and appealing to consumer preferences for fresh ingredients [6][12] Economic Impact - The growth of tomato hotpot and fresh-cut products is expected to stimulate local agricultural industries, creating a positive feedback loop between supply and demand [12] - Haidilao's strategy of leveraging high-quality products and regional specialties aims to support rural economic development and enhance consumer engagement [12]