Core Viewpoint - The Guian New Area Administrative Approval Bureau has optimized and upgraded the internal signage and navigation system of the Guian New Area Government Service Hall to provide clearer, more precise, and convenient guidance services for businesses and the public [1][2]. Group 1: Signage System Optimization - The optimization addresses issues such as outdated overall navigation maps, inaccurate directional signs, insufficient consultation service points, and cluttered non-governmental signs [1]. - The overall navigation map has been fully updated at key locations, making information more accessible and intuitive for users [1]. - Simplified zoning signs focus on clearly indicating functional areas, window numbers, and directional arrows, reducing information redundancy and enhancing visual clarity [1]. Group 2: Visual Environment Improvement - The design of ground guide signs has been unified with wall signs and light hanging signs, creating a coherent visual guidance effect that helps users find their way in an orderly environment [1]. - Non-compliant and outdated signs have been removed to purify the visual environment, making the hall cleaner and more standardized [2]. - A total consultation service desk has been added near the overall navigation map, staffed with personnel to provide initial consultations and comprehensive guidance, improving service efficiency [2]. Group 3: Future Developments - The Administrative Approval Bureau plans to continue enhancing online service functionalities, integrating features such as online ticketing, smart navigation, and real-time wait time queries into a unified system [2].

社保卡是国家民生服务的 基础性载体 如何申领？ 申请人可以自行通过 人社服务网点、社保卡服务银行网点或者线上服务平台 申领社保卡，也可以通过申请人所在的 用人单位、就读学校 等 代为申领。具体请咨询发卡地12333电话咨询服务热线。 我们知道 社保卡是有服务银行的 不但能发卡 还能为社保卡提供金融功能支持 地区不同 社保卡的服务银行也有所不同 欢迎扫描下方二维码关注： 申领社保卡， 能自选服务银行吗？ 申领社保卡时 可以根据个人意愿 选择社保卡服务银行 具体可咨询当地社保卡服务网点 或拨打12333服务热线 社保卡服务银行 能更换吗？ 目前大部分地区 允许通过 换卡 的方式 变更社保卡服务银行 更换社保卡银行后， 原账户需要注销吗？ 更换社保卡服务银行后 原来银行账户里的资金 不会丢失 您可以到 原卡服务银行 线下网点或网上银行 办理原卡银行账户内 资金转移或取出 业务 办理完成后 再将原卡的银行账户 注销 即可 注意哦！ 线下网点申请恢复 本期编辑：王瑶 来源人力资源和社会保障部微信公众号 欢迎扫描下方二维码关注： 温馨提醒：蓝色柳林财税室为非官方平台，是由编者以学习笔记形式建立的平台，所有笔记写作记录的文 ...

这是兰州新区企业服务中心营商环境再升级的一个缩影。2025年以来，该中心以服务经营主体、激发市 场活力为核心，深入开展"优化营商环境全面提升年"行动，持续推动服务模式从"被动受理"向"主动上 门"转变，在政务服务、企业服务与要素保障上实现多维突破，赢得企业与群众的广泛认可。 从"最多跑一次"到"零跑动" ——兰州新区企业服务中心营商环境再升级 新甘肃·甘肃日报记者 魏晓倩 兰州新区报记者 祁瑞龙 近日，在兰州新区经商的宋女士因业务拓展，急需注销在江西的个体工商户登记，原本以为必须返回当 地办理，没想到在新区政务服务大厅，工作人员启动帮办代办与异地协作机制，迅速对接江西省万载县 市场监管部门，在线提交申请，全程仅用2小时就完成了注销。 "不跑路就解决了难心事，服务太暖心了！"宋女士连连称赞。 责任编辑：郭林玉 围绕"高效办成一件事"，新区企业服务中心加快推进数字政府建设，深化"跨省通办""全程网办"，推行 智能预填、容缺办理、帮办代办，让"数据多跑路、群众少跑腿"。目前，累计受理办结政务服务事项3 万余件，按期办结率100%；网上可办率达99.78%，基本实现"一网通办"。 聚焦企业、群众等四类服务对象，新区企 ...

Group 1 - The core viewpoint emphasizes that reform and innovation are fundamental drivers for high-quality development, with institutional innovation being key to overcoming development bottlenecks [1] - The "14th Five-Year Plan" highlights the necessity of comprehensive deepening of reforms to address systemic and mechanistic obstacles that hinder high-quality development [1] - Tianjin has implemented 686 institutional innovation measures since the establishment of its Free Trade Zone in 2015, consistently ranking among the top three in institutional innovation index nationwide [1] Group 2 - Institutional innovation extends beyond the Free Trade Zone, integrating deeply into the development of port-industry-city synergy [2] - Tianjin has launched the first "Port-Industry-City Integration Government Service Window" in the country, which has become a significant asset for attracting investment [2] - The customs clearance time for imported goods in Tianjin is 26.55 hours, significantly faster than the international average of 48 hours, enhancing trade efficiency [2]

值得注意的是，《办法》也强调，除安保、应急等特殊场景规定外，政务应用程序不得设置打卡签到、 积分排名、统计在线时长等强制性功能，并明确了非必要情况下不得强制要求等。 这也为一些政务App留下了空间。比如，一些特殊行业的学习、测试等，只要功能设置与业务需求相匹 配、未被异化为考核工具，仍可依法依规运行。 日前，国务院办公厅印发《政务移动互联网应用程序规范化管理办法》（以下简称《办法》）。其中要 求，避免同质化政务应用程序建设和运营；不得将点赞量、投票数、转发量、学习时长等作为考评依 据；不得强制下载使用政务App等。 消息一出，迅速引发关注。此前，一些地方在推进数字政务服务的过程中就出现了形式主义倾向："每 个部门都有App，挨个登录一遍手机都要瘫痪""上个厕所还在填表""App刷个遍，问题却没解决几件"等 吐槽，频频见诸媒体。 尤其是简单用学习时长考评干部的做法，不仅挤占基层干部的时间和心力，而且以形式主义的方式催生 形式主义——为了完成学习，一些干部只能"手机挂机""后台刷时长"，看似学习，实则应付。 而这次《办法》的公布，则精准地针对了这些问题。对各种"指标"作出了明确限制，从制度层面为干部 减负，让基层 ...

南宁市政务服务局工作人员演示如何与智能机器人"小邕"进行互动。 本报记者韦静 摄 近日，记者走进南宁市民中心，从一个个生动的智慧场景里，感受这座城市用AI赋能政务、温暖民生的清晰脉搏。在这里，技术不再浮于表面的概念，而 是化身为贴心导办的智能机器人、一键生成的表单、如期而至的短信提醒。从"跑断腿、反复问、怕过期"到"点即办、秒回应、刷脸续"，政务服务体验的智 慧跃迁何以实现？南宁，给出了自己的"AI答案"。 "这是我们特别推出的智能机器人'小邕'，它不仅可以迎宾问好，根据群众办事需求规划最优路线，还能以生活化语言与群众流畅对话，精准解答业务疑 问、讲解办理流程，是办事群众的'贴心管家'。"南宁市政务服务局政务服务管理科（数字化审批改革科）副科长伍智伟表示，这是基于"AI南宁"城市级智 能体平台着力打造"AI邕心答"智能助手的一个具体体现。 过去，政务咨询高度依赖人工，服务质量易受工作人员知识储备、工作状态影响，且难以实现全天候服务。如今，"AI邕心答"系统基于人工智能大模型，可 以对海量办事指南与政策文件进行系统梳理与标注，通过知识图谱构建与专项模型训练，实现了对政策法规、办事流程等咨询的精准解答。这一转变有 ...

Group 1 - The total number of requests handled by the city's 12345 hotline in 2025 was 4.19 million, a decrease of 1.37% compared to 4.248 million in 2024, with 1.739 million inquiries, 2.386 million complaints, and 65,000 suggestions and others [1] - The hotline received 4.044 million requests from the public and 146,000 from enterprises, with 3.52 million via phone, 596,000 through the internet, and 74,000 through transfer [1] - The satisfaction rate for hotline request handling was 90.1%, indicating a strong performance in addressing public and enterprise needs [1] Group 2 - The "Ning Su Ban" online service platform was launched, featuring the first DeepSeek digital human intelligent customer service in the province, providing 24/7 online support with high concurrency and rapid response [2] - Since its launch, the platform has conducted 123,000 dialogue rounds and submitted 183,000 work orders, winning third place in the "Data Elements × City Governance" category at the Jiangsu division of the 2025 "Data Elements ×" competition [2] - The enterprise service model includes on-site services and emergency responses, with 65 units and 595 policy specialists providing online consultation, resulting in a satisfaction rate of 90.8% for the 146,000 enterprise requests handled [2] Group 3 - A collaborative regulatory work system was established, including five mechanisms for joint supervision and handling of hotline requests, enhancing the closed-loop processing of requests [3] - The hotline data is utilized for dynamic reporting and analysis, supporting scientific decision-making by regularly submitting reports to the municipal government [3] - Collaboration with various departments has been strengthened to implement risk assessment and early warning mechanisms, enhancing the ability to preemptively address social governance issues [3]

Core Insights - The Hong Kong-Zhuhai-Macao Bridge has achieved a significant milestone with over 100 million border crossings, marking an important step in the Greater Bay Area's connectivity [1][10] - The implementation of "seamless customs clearance" has transformed cross-border activities, making them as easy as commuting within a city [5][12] Group 1: Connectivity Achievements - The bridge has become a vital link in the Greater Bay Area, facilitating smooth movement of people and goods [1] - As of January 9, over 200,000 vehicles have been registered under the "two vehicles northbound" policy, with more than 800 private cars from Guangdong successfully registered to travel to Hong Kong [7] - In 2025, foreign travelers entering and exiting the region exceeded 569,000, reflecting a 28.7% year-on-year increase [8] Group 2: Policy and Innovation - The "no-sense customs clearance" system has been a result of technological innovation and policy support, enhancing efficiency in cross-border movement [5][12] - The implementation of 262 standards for the Greater Bay Area and 187 cross-border administrative services has streamlined processes, reducing bureaucratic hurdles [10] - The vision of a "one-hour living circle" within the Greater Bay Area is becoming a reality, showcasing the effectiveness of policy collaboration [7][10] Group 3: Lifestyle Transformation - The advancements in connectivity have led to a significant change in lifestyle, enabling easier access to education, employment, business, and family visits across borders [12] - The integration of hard infrastructure and soft regulatory frameworks is proving essential for true regional collaboration and daily life enhancement [12][14]

此次服务创新，各部门不仅协同发力、密切配合，不动产及税务部门更是突破技术难题，克服重重困难，确保设备入园区顺畅运行，实现一站式高效为群众 服务。 从资料提交到缴费领证，原本需要跑多个部门的办证流程，如今在园区内就能一站式办结。这种全新的服务模式，打破了传统办事的部门壁垒，依托信息共 享实现了多项业务一次办结，真正让群众感受到"一次不用跑"的便利。下一步，苏家屯区将总结此次服务经验，推动"一次不用跑"服务模式向更多领域推 广，同时建立长效工作机制，不断提升群众的获得感与幸福感，为全区营商环境优化和经济高质量发展注入新动能。 从资料提交到缴费领证，原本需要跑多个部门的办证流程，如今在园区内就能一站式办结。 苏家屯区供图 本报讯 记者周学芳报道 为破解历史遗留项目办证难题，苏家屯区营商局牵头组织相关部门召开"解疑办证一次不用跑，送证上门"桌面推演会，围绕业务流 程、线上线下渠道衔接、应急处置等关键环节逐项模拟演练、细化分工，提前打通协作堵点、理顺服务链条。 在此基础上，多方力量凝聚合力，设立"一站式"上门办证服务站，创新推出"零材料、一次不用跑、送证上门"服务模式。业主可自愿选择线上或线下渠道办 理，足不出园区即可 ...

Core Viewpoint - The article highlights the initiative taken by Qufu City Shizhuang Street to enhance government services by bringing them closer to businesses and the community, thereby improving the business environment and boosting consumption during the New Year season [1] Group 1: Government Service Initiative - The Shizhuang Street launched a series of government service activities in commercial areas, moving service windows from the main hall to locations such as the business city and local markets [1] - The service team utilized a combination of on-site outreach and home visits to accurately address the needs of the community [1] - The initiative resulted in over 80 policy consultations, distribution of more than 800 promotional materials, and assistance with 18 administrative tasks on-site, demonstrating a proactive approach to service delivery [1] Group 2: Impact on Business Environment - The "one-stop, zero-distance" service model aims to eliminate spatial barriers, ensuring that government services reach the grassroots level effectively [1] - The initiative addresses challenges faced by merchants and residents, reducing the need for them to travel long distances for administrative tasks [1] - Future plans include extending government services to more commercial areas, communities, and villages, with a focus on providing precise support and optimizing processes to further enhance the business environment [1]