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预付式消费难题迎新解 美团首发“安心消费”全系列产品
Zhong Guo Qing Nian Bao· 2025-09-13 10:53
Core Points - The "Safe Consumption in Beijing" press conference was held, organized by Meituan and supported by multiple government departments to enhance consumer rights and safety [1][2] - Meituan launched a series of "Safe Consumption" products aimed at various service sectors, including flexible payment solutions and refund policies to improve consumer experience and security [1][2] Group 1: Product Offerings - Meituan introduced "Flexible Payment" and "Runaway Compensation" solutions for the sports and fitness sector [1] - For services like foot massage, hairdressing, and family entertainment, Meituan offers a "per-use redemption" model with refundable remaining balances [1] - In the education sector, consumers can purchase "Safe Learning" packages that allow for per-class payment and refunds if services are not fulfilled [1] Group 2: Market Impact - Over 35,000 stores in Beijing have adopted Meituan's "Safe Consumption" products, with over 50% coverage in the fitness industry and over 40% in sports training [2] - The consumption amount for beauty and fitness services in Beijing increased by over 62% year-on-year as of August, indicating the effectiveness of the "Safe Consumption" initiative [2] - The initiative aims to leverage technology for regulatory compliance and to address challenges in prepaid consumption, promoting digital transformation in the sector [2]
美团“安心消费”全系列产品在京首发
Bei Jing Shang Bao· 2025-09-13 02:20
Group 1 - The core idea of the article is that Meituan has launched a series of "安心消费" (Safe Consumption) products aimed at enhancing consumer confidence and safety in various service sectors, including fitness, education, and beauty [1][3] - The "安心消费" products include flexible payment solutions and refund policies that ensure consumer funds are protected, thereby improving the overall consumer experience [1] - Over 35,000 stores in Beijing have joined the "安心消费" initiative, with over 50% coverage in the fitness industry and over 40% in sports training [3] Group 2 - Meituan reported a year-on-year increase of over 62% in in-store consumption for services like beauty and fitness in Beijing as of August, indicating the significant impact of the "安心消费" products on consumer spending [3] - Local governments are actively implementing measures to promote the healthy development of prepaid consumption, ensuring consumer fund safety and stimulating service consumption to expand domestic demand [3] - The Supreme People's Court has issued guidelines to address consumer disputes and combat unfair practices such as operators absconding with funds and refusing refunds, which aligns with the government's focus on consumer rights protection [3]
门店跑路、平台先行赔付,北京推出第三方平台预付式消费新模式
Xin Jing Bao· 2025-09-12 08:41
新京报讯(记者陈琳)近年来,预付式消费领域问题频发,给消费者带来诸多困扰,严重影响了消费市场 的健康发展。记者从北京市消费者协会获悉,北京市积极探索预付式消费市场化改革,推出第三方平 台"安心消费系列"预付式消费模式,这也是全国首例。 9月12日,"安心消费在北京消费权益有保障——美团安心消费系列产品北京发布"活动在京举办。据了 解,美团平台首次针对教育培训、运动健身、美容美发等三大领域,结合平台内入驻企业售卖预付产品 的特点,在符合各行业主管部门预付卡资金存管制度的基础上,重点推出"安心消费系列"预付产品,产 品采取"线上下单、按次/月核销"等模式解决消费者退费难问题。以运动健身产品为例,消费者在美 团、大众点评App购买带有"跑路赔"标签的产品,可以享受到"灵活付费、门店跑路平台赔付"的保障, 如果遇到门店跑路情况,平台将对消费者的损失先行赔付,让消费者无后顾之忧。美团方面表示,将积 极配合监管部门,以平台技术能力助力优化消费服务。 北京市消费者协会副秘书长吴海璐认为,平台企业从消费者权益保障和平台经济新场景新模式的角度, 对入驻的预付式消费商家采取新的资金存管模式,是对政府监管的有力补充。通过"政府+市 ...
预付式消费门店跑路平台先赔,北京首推第三方平台“安心消费”模式
Bei Jing Ri Bao Ke Hu Duan· 2025-09-12 07:21
Core Viewpoint - The introduction of the "Anxin Consumption Series" prepaid consumption model by Meituan aims to address the issue of merchants disappearing after consumers have made advance payments, providing a safety net for consumers in Beijing [1][4]. Group 1: Product Launch and Features - Meituan has launched the "Anxin Consumption Series" prepaid products in three sectors: education training, sports fitness, and beauty services, ensuring consumer protection against merchant defaults [4]. - The products utilize an "online ordering, per session/month redemption" model to alleviate refund difficulties for consumers [4]. - Specific offerings include "runaway compensation" for sports fitness, "Anxin Study" session cards for education, and redeemable session cards for various service sectors like foot massage and beauty [4][10]. Group 2: Compensation Mechanism - In the event of a merchant's disappearance, Meituan will compensate consumers for their losses, calculated based on the remaining service days relative to the total service days [8]. - For example, if a consumer purchases a 300 yuan fitness monthly card and the merchant disappears halfway through the month, the compensation would be 160 yuan based on the remaining days [8]. Group 3: Regulatory Context and Consumer Guidance - The Beijing Municipal Market Supervision Bureau has noted frequent issues in the prepaid consumption sector, prompting the establishment of regulations to enhance fund supervision and protect consumer rights [10]. - The initiative encourages platform companies to take social responsibility and develop mechanisms for online prepaid purchases, dispute resolution, and advance compensation [10]. - Consumers are advised to be cautious of merchants' verbal promises and to avoid large or long-term prepaid purchases, ensuring clear terms in written contracts [10].
阿里放“王炸”,“外卖大战”升维!让“到烟火里去”成为全民共识
Mei Ri Jing Ji Xin Wen· 2025-09-11 13:07
Core Insights - Alibaba launched the "Gaode Street Ranking," a highly anticipated project aimed at reshaping local life service competition through real behavioral data and a healthy ecological cycle [1][2] - The launch coincided with the third meeting of the State Administration for Market Regulation with major food delivery platforms, emphasizing the need for fair competition and the elimination of unhealthy subsidies [1][2] - The new competition logic signifies a shift from individual platform battles to a collaborative ecosystem approach, where platforms, consumers, merchants, and delivery personnel can thrive together [2][3] Group 1 - The "Gaode Street Ranking" is positioned as a response to the evolving "food delivery war," indicating a new phase of competition that focuses on genuine engagement with local communities [1][2] - The concept of "smoky atmosphere" reflects the essence of urban life and economic vitality, emphasizing the importance of supporting local businesses and maintaining a healthy economic environment [1][2] - The need for a balanced ecosystem is highlighted, where platforms must create a fair operating environment rather than monopolizing traffic distribution [2] Group 2 - Trust between merchants and consumers is crucial, as issues like fake reviews and inflated ratings undermine this relationship; a shift towards genuine consumer behavior is necessary for rebuilding trust [2] - Regulatory bodies are encouraging platforms to control subsidies to avoid disrupting normal pricing systems, aiming for a healthier and more sustainable market competition [2] - The market's self-purification ability is underscored, with the idea that ethical behavior in business can lead to outcomes that align with public interest, despite underlying commercial motives [3]
抖音生活服务七夕“爱的秀场”,推动浪漫表达走入生活
Zhong Guo Shi Pin Wang· 2025-09-02 08:25
Core Insights - The article highlights the evolving nature of romantic expression among young people, emphasizing the desire for public acknowledgment and celebration of love [1][9] - Douyin's (TikTok) life services have capitalized on this trend by creating engaging events that encourage users to share their love stories and experiences [1][9] Group 1: Event Highlights - Douyin organized a significant event for Qixi Festival, collaborating with celebrity couples and brands to create memorable offline dating experiences [1][2] - High-profile couples such as Zhao Qijun & Yang Kaiwen, Liu Genghong & Wang Wanfei, and Oscar & Sun Leyan participated, showcasing various ways to express love through genuine interactions [2][4] Group 2: User Engagement - The event encouraged users to share their own romantic moments, leading to a surge in participation and interaction on the platform [4][8] - A creative challenge was launched, inviting couples to showcase their love in unique ways, which resulted in a wave of user-generated content and engagement [4][6] Group 3: Social Media Impact - The campaign successfully reached significant visibility, with the related topics trending on the platform, achieving over 97 million exposures [8] - The initiative fostered a community of users openly sharing their love stories, contributing to a broader cultural shift towards celebrating love publicly [8][9]
追火箭、玩漂流、品云贵菜… 抖音 “心动一夏” 落幕,解锁南方专属夏日记忆
Sou Hu Wang· 2025-09-01 04:41
Group 1 - The core theme of the articles revolves around the summer activities and experiences promoted by Douyin Life Services, highlighting unique adventures and culinary delights in Southern China [1][3][5][7][9][14] - The "Chase the Rocket" event in Wenchang attracted significant attention, with over 3.9 billion exposures on Douyin and a 23.37% increase in merchant transactions in Sanya, Haikou, and Wenchang [1] - The "Go South for Exciting Rafting" campaign led to a 90% year-on-year increase in transaction volume for rafting core merchants, and a 58% increase for key scenic spots and travel agencies in Western Sichuan [3] - The promotion of Yunnan-Guizhou cuisine resulted in a 38.19% month-on-month increase and a 221.25% year-on-year increase in transaction volume for related merchants [5] - The "Night South City" initiative successfully activated the night economy in Southern cities, creating immersive summer night experiences [7] - The "Qixi Festival" campaign engaged users with interactive activities, enhancing the romantic atmosphere during the festival [9] Group 2 - Douyin Life Services effectively utilized influencer marketing and local partnerships to enhance user engagement and drive sales across various summer activities [1][3][5][7][9][14] - The combination of experiential content and promotional events has significantly boosted local economies and merchant sales in Southern China [1][3][5][7][14] - The overall strategy reflects a trend towards personalized and immersive summer experiences for young consumers, redefining their lifestyle choices [14]
《北京2025暑期消费数据报告》发布
Bei Jing Shang Bao· 2025-08-29 21:37
Group 1 - The core viewpoint of the report indicates a significant increase in consumption in Beijing during the summer of 2025, with Douyin's group buying orders growing by 40% year-on-year and sales increasing by 80% from June 1 to August 15 [1] - Over 10,000 local merchants in Beijing offered summer discount group buying packages, attracting more than 37 million users to choose Douyin coupons for future in-store consumption [1] - Popular shopping districts such as Sanlitun Taikoo Li, Huaxi LIVE, and Beijing Capital Outlets saw a 16% month-on-month increase in group buying orders, with sales up 22% compared to last year [1] Group 2 - The report highlights a surge in tourism-related group buying orders for Beijing attractions, with a year-on-year increase of 41% and sales soaring by 105% [1] - Educational travel group buying orders experienced a remarkable growth of 93% year-on-year, with a nearly 49-fold increase compared to the previous month [1]
美团-W获南向资金连续6天净买入
Zheng Quan Shi Bao Wang· 2025-08-28 11:47
Group 1 - Meituan-W has seen continuous net buying from southbound funds for six consecutive days, with a cumulative net buying amount of HKD 50.37 billion, despite a stock price decline of 15.81% [2] - On August 28, the total trading volume of active stocks through the Hong Kong Stock Connect reached HKD 849.44 billion, with a net selling amount of HKD 138.75 billion [2] - On the same day, Meituan-W recorded a trading amount of HKD 158.03 billion through the Hong Kong Stock Connect, with a net buying amount of HKD 3.33 billion [2]
“轻装上阵”也能高质增长,一张券为本地中小商家按下加速键!
第一财经· 2025-08-28 10:32
Core Viewpoint - The article emphasizes the challenges faced by local businesses in adapting to the digital marketing landscape, highlighting the need for innovative tools like Douyin's "Super Value Coupons" to drive growth and digital transformation [1][3]. Group 1: Challenges Faced by Local Businesses - Local businesses are struggling to transition from traditional marketing methods to digital strategies, often feeling trapped between outdated practices and the need for modern approaches [1]. - The reliance on discounts for short-term sales leads to reduced profits, creating a dilemma for businesses [1]. Group 2: Introduction of Super Value Coupons - Douyin's "Super Value Coupons" offer a low-barrier, flexible approach for businesses to engage with customers, allowing them to test the waters of digital marketing without significant investment [3][4]. - The coupons have shown significant impact, with Douyin's life service platform projected to see an 82% increase in search transaction volume and a 122% increase in nearby group purchase searches in 2024 [5]. Group 3: Case Studies and Success Stories - The Qingliang Valley scenic area utilized "Super Value Coupons" alongside a promotional children's ticket, resulting in a 50% increase in summer visitor traffic and a 30% growth in GMV [5]. - The "Super Value Coupons" helped businesses like Qu Shu and San Yi San Shan to effectively target high-value customers, leading to a 60% increase in new customer acquisition [6]. Group 4: Simplified Operations and Growth Potential - The implementation of "Super Value Coupons" is straightforward, requiring minimal setup and no additional manpower, thus allowing businesses to tap into Douyin's traffic without the need for extensive content creation [9]. - This approach democratizes access to growth opportunities, enabling small businesses to thrive in the digital space without the burden of content production [9][10]. Group 5: Sustainable Growth and Data Utilization - The "Super Value Coupons" serve as a bridge between content-driven marketing and direct sales, creating a seamless path from customer interest to purchase [12]. - Businesses can leverage data from coupon usage to refine their offerings and marketing strategies, transitioning from intuition-based to data-driven decision-making [15]. Group 6: Industry-Wide Impact - The widespread adoption of "Super Value Coupons" has attracted 120 million users and nearly 3 million participating merchants, with estimated transaction increases of about 50% and order conversion rates rising by 60% [15][16]. - This trend signifies a collective advancement in the digital capabilities of local businesses, marking a significant leap in the overall digitalization of the industry [16].