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消费维权不再难 这些投诉渠道,总有一个适合你
Xin Lang Cai Jing· 2026-02-11 09:13
Core Viewpoint - The article emphasizes the importance of consumer rights and provides various channels for consumers to effectively file complaints and seek resolutions for their issues in the marketplace [1][7]. Group 1: Official Complaint Platforms - The 12315 platform is the most recognized official consumer complaint channel, managed by the State Administration for Market Regulation, covering issues related to product quality, service problems, price fraud, and false advertising [8]. - The 12345 government service hotline integrates 12315 in many regions, serving as a comprehensive channel for various public service complaints, including environmental hygiene and traffic management [8]. Group 2: Public Welfare Complaint Platforms - Public welfare platforms, such as the Black Cat Complaint platform, provide an alternative route for consumers to voice their grievances, characterized by ease of use and strong public influence [9]. - The Black Cat platform allows users to submit complaints through multiple channels, including its website and mobile apps, with real-time updates on complaint progress to avoid anxiety about unresolved issues [9][12]. Group 3: Industry-Specific Complaint Channels - Consumers can directly approach relevant industry regulatory bodies for specific issues, such as the Ministry of Industry and Information Technology for telecommunications complaints (12300) and the State Post Bureau for logistics issues (12305) [11]. - For financial complaints, consumers can contact the China Banking and Insurance Regulatory Commission (12378) for banking and insurance issues, and the China Securities Regulatory Commission for securities and funds [11]. Group 4: Tips for Effective Complaints - To enhance the success rate of complaints, consumers should prepare sufficient evidence, clearly describe the issue, state reasonable demands, and maintain rational communication throughout the process [10][13]. - The article encourages consumers to actively voice their concerns through appropriate channels to not only protect their rights but also contribute to improving the overall consumer environment [6].
天地在线:股票连续3日收盘跌幅偏离值累计超20%
Xin Lang Cai Jing· 2026-02-11 08:53
Core Viewpoint - The company's stock experienced an abnormal fluctuation, with a cumulative closing price drop exceeding 20% over three consecutive trading days from February 9 to February 11, 2026 [1] Summary by Relevant Sections - **Stock Performance** The company's stock price showed a significant decline, with a cumulative drop of over 20% during the specified period, indicating abnormal market behavior [1] - **Company Disclosure** The company confirmed that there were no corrections or supplementary disclosures to previously released information, and no undisclosed significant information affecting the stock price was found in public media [1] - **Operational Environment** There have been no major changes in the company's recent operations or external environment, suggesting stability in its business context [1] - **Insider Trading** During the period of abnormal fluctuation, neither the controlling shareholder nor the actual controller engaged in buying or selling the company's stock [1] - **Investor Advisory** The company advised investors to rely on information from designated media sources and to remain cautious regarding potential risks [1]
主力个股资金流出前20:新易盛流出30.50亿元、中际旭创流出29.64亿元
Jin Rong Jie· 2026-02-11 07:17
Core Viewpoint - The data indicates significant outflows of main funds from various stocks, particularly in the communication equipment and cultural media sectors, highlighting potential investment risks in these areas [1][2][3] Group 1: Stock Performance and Fund Flow - The stock with the highest outflow is Xinyiseng, with a fund outflow of 30.50 billion yuan and a decline of 5.46% [2] - Zhongji Xuchuang follows closely with a fund outflow of 29.64 billion yuan and a decrease of 4.28% [2] - Other notable stocks with significant outflows include BlueFocus with 12.91 billion yuan and a drop of 3.57%, and Jiecheng Co. with 12.13 billion yuan but an increase of 4.73% [2] - Cultural media stocks such as Chinese Online and Guanghua Media also experienced outflows of 10.27 billion yuan (down 6%) and 9.38 billion yuan (up 5.09%), respectively [2][3] Group 2: Sector Analysis - The communication equipment sector is heavily impacted, with both Xinyiseng and Zhongji Xuchuang showing substantial fund outflows [2] - The cultural media sector also shows mixed performance, with some stocks like Guanghua Media gaining while others like Chinese Online are declining [2][3] - The home appliance industry, represented by Sanhua Zhikong and Zhao Chi Co., shows minor outflows of 8.30 billion yuan and 7.45 billion yuan, respectively, with slight declines in stock prices [2][3]
主力个股资金流出前20:中际旭创流出28.51亿元、新易盛流出27.95亿元
Jin Rong Jie· 2026-02-11 06:20
Core Viewpoint - The data indicates significant outflows of capital from various stocks, particularly in the communication equipment and cultural media sectors, suggesting potential investor concerns or market volatility [1][2][3] Group 1: Major Stocks with Capital Outflows - Zhongji Xuchuang experienced a capital outflow of 2.851 billion yuan, with a decline of 4.1% in stock price [2] - Xinyi Sheng saw a capital outflow of 2.795 billion yuan, with a stock price drop of 4.9% [2] - BlueFocus Media had a capital outflow of 1.2 billion yuan, with a decrease of 3.62% in stock price [2] - Jiecheng Co. reported a capital outflow of 1.135 billion yuan, with a stock price increase of 3.67% [2] - Zhongwen Online faced a capital outflow of 0.928 billion yuan, with a decline of 7.04% in stock price [2] Group 2: Sector Analysis - The communication equipment sector, represented by Zhongji Xuchuang and Xinyi Sheng, shows significant capital outflows, indicating potential challenges in this industry [2][3] - The cultural media sector, including companies like BlueFocus Media and Zhongwen Online, also reflects notable capital outflows, suggesting investor caution in this area [2][3] - The home appliance industry, represented by Sanhua Intelligent Control and Zhaochi Co., shows mixed performance with capital outflows, indicating varying investor sentiment [2][3]
百度集团-SW(09888.HK):AI全栈布局 云+芯片+ROBOTAXI有望驱动价值重估
Ge Long Hui· 2026-02-11 06:20
机构:开源证券 研究员:初敏/荀月 云、芯片、Robotaxi 驱动价值重估,维持"买入"评级短期搜索业务承压,但随着文心大模型对C 端应用 的重构、智能云在MaaS 市场的份额提升、昆仑芯在国产算力替代中的战略地位,以及萝卜快跑 (Apollo Go)在武汉等地商业模式跑通,2026 年有望成为百度AI 商业化变现的拐点。我们下调公司 2025-2027 年non-GAAP 净利润预期至185/200/224 亿元(前值: 196/220/248 亿元),对应同比增速-31.6%/+8.6%/+12.0%,对应EPS 6.4/7.0/7.8 元,当前股价对应 PE19.6/18.1/16.2 倍。考虑到昆仑芯拆分上市有望驱动估值提升、AI 云收入贡献持续扩大、智能驾驶积 极海外扩张,维持"买入"评级。 AI:从底层芯片到顶层应用高效协同 智能云端到端优化成为差异化优势,昆仑芯2026 年有望进入放量期。2025Q3 百度智能云收入62 亿元, YOY+21%,其中AI 基础设施、平台服务及公有云收入42 亿,YOY+33%。百度在AI 四层架构(芯片- 框架-模型-应用)均拥有自主可控核心技术。芯片层,昆仑 ...
洗浴中心,扎堆上演最具性价比年会
3 6 Ke· 2026-02-11 04:42
又到年会季。如果与老板觥筹交错很无聊,那你是否接受与同事,在洗浴中心坦诚相待? 这个年末,不少企业都将年会举办地,从以前的豪华酒店,平替到洗浴中心。在这里,老板致辞、颁奖表演都被简化,打工人可以"去中心化"地按自己的 心意,各自泡汤、棋牌、唱歌,甚至可以独自找个格子间美美地大睡一觉。最关键的是,老板也很轻松,预算能节省不少。 演化了数千年的人类,仍然喜好在独处和群居中间,一边计算利益得失,一边走着自己的钢丝。 #01 选择对谁赤裸? "在池子里泡了十来分钟,和姐妹们聊了下护肤秘诀,然后就去棋牌室打麻将。" 这是安徽淮北教培行业90后女孩唐汉月,度过的最舒服的一个年会。以前公司年会多是聚餐,人均餐标100多元,老板长篇大论,又占用大家时间,又逼 着所有人在一个空间里两三小时地盯着彼此,很不自在。 图 | 汤泉自助餐 当然"汤泉年会",也不是每个人都自在。 对习惯于泡汤的北方人来说,"你有我有全都有",何必大惊小怪,但对南方人来说,面对赤裸相对的同事,多少有点不适。深圳某手机公司的宋妍,听闻 公司年会,要在水疗会所举办后,第一反应就是如何请假。 作为一个纯I人,光想到跟半熟不熟的同事"光溜溜相见",宋妍就觉得脚趾 ...
抖音生活服务联合央视“央央好物”打造“心动团圆饭”系列直播,激活新春餐饮消费新动能
Sou Hu Wang· 2026-02-11 03:36
Core Insights - The article discusses the "Heartwarming Reunion Dinner" campaign initiated by Douyin in collaboration with various organizations to promote traditional Chinese New Year dining culture and stimulate offline consumption during the Spring Festival [1][6]. Group 1: Campaign Overview - The campaign runs from January 9 to February 28, featuring over 180,000 exclusive group purchase packages from quality restaurants across China [1]. - It includes participation from 20 renowned chefs and restaurant leaders, promoting the campaign through live broadcasts and social media engagement [1][6]. Group 2: Online and Offline Activities - The campaign kicked off with a "Beijing Flavor" live broadcast on January 10, achieving over 5.8 million exposures and generating transaction amounts exceeding 3.5 million yuan [3]. - Offline events include a themed bus tour and interactive activities in various districts to encourage local participation and spending [3][6]. Group 3: Engagement and Participation - The campaign has attracted over 90,000 restaurant businesses and facilitated 76.35 million user orders, significantly boosting the Spring Festival dining market [9]. - It features innovative elements such as AR effects and AI-themed short films to enhance user engagement and participation [9]. Group 4: Media Collaboration and Certification - The campaign will be featured in a special program on CCTV, showcasing diverse regional dining cultures and enhancing visibility [7]. - The China Culinary Association plans to certify over 300 key restaurants as "Heartwarming Reunion Dinner" establishments, further promoting the initiative [7].
投诉企业不用愁,这些便捷途径帮你高效维权
Xin Lang Cai Jing· 2026-02-11 03:16
Core Viewpoint - The article emphasizes the importance of utilizing various complaint channels to effectively address consumer disputes and protect consumer rights. Group 1: Official Complaint Channels - The 12315 platform is highlighted as the official complaint channel established by market regulatory authorities, suitable for various consumer issues including e-commerce and product quality [1][7]. - The platform supports multiple submission methods such as its official website, app, WeChat, and Alipay mini-programs, along with a hotline, ensuring ease of access for consumers [1][7]. Group 2: Industry-Specific Complaint Channels - For specific industries, using dedicated complaint channels can enhance efficiency; for instance, 12328 is recommended for transportation-related issues, while 10086, 10000, and 10010 are for telecommunications complaints [2][8]. - The 12378 hotline is designated for financial complaints, ensuring direct connection to financial regulatory bodies [2][8]. Group 3: Third-Party Platforms - Black Cat Complaints is recognized as a reputable third-party platform that aids consumers in resolving disputes without charging fees, acting as a neutral intermediary [2][8]. - The platform allows users to submit complaints through various channels, including its website and mobile app, simplifying the process and reducing the time required for submission [3][9]. Group 4: Complaint Processing Features - Black Cat Complaints offers a visualized complaint processing system, enabling users to track the status of their complaints in real-time [4][10]. - The platform also features an AI legal assistant that provides 24/7 support, helping users generate legal advice and documents efficiently [4][10]. Group 5: Consumer Awareness and Evidence Preparation - Consumers are advised to prepare relevant evidence such as receipts and communication records to enhance the efficiency of their complaints [12]. - The article suggests that if one channel does not yield satisfactory results, consumers should consider using multiple channels simultaneously to increase pressure on companies [12]. Group 6: Company Accountability - Black Cat Complaints has a unique red-black list feature that evaluates companies based on complaint metrics, providing consumers with insights into company performance [5][11]. - This feature not only rewards companies with high service quality but also exposes those with high complaint volumes and low resolution rates, thereby promoting accountability [5][11].
“999元代磕头”、“代拜年”服务下架
第一财经· 2026-02-11 02:49
2026.02. 11 本文字数:1233,阅读时长大约2分钟 "UU跑腿"消息,河南郑州时空隧道信息技术有限公司2月11日发布《关于代拜年服务的情况说 明》: 近日,我司推出的万能帮手服务之【新春代拜年】服务引发了社交媒体的广泛关注与讨论。对此,我 们高度重视,现就相关情况及调整说明如下: 一、我们推出该项服务的初衷,是为了满足身在异地、行动不便或海外等无法返乡拜年群体的特定需 求。希望通过此类服务,帮助他们传递牵挂与心意,弥补无法当面问候的遗憾,提供更好的情绪价 值,并非对传统礼仪的亵渎与曲解。 二、该服务上线后,虽然得到了不少用户的理解与预订,但也出现了一些批评的声音。为维护积极健 康和谐的网络舆论环境,避免因商业创新引发不必要的误解与对立, 我们经过慎重评估,已主动将 其中引发争议的服务项目予以下架。 对于因下架导致无法履约的订单,我们将主动为用户提供三倍 金额补偿,原路退还。 感谢大家的理解。 三、在媒体报道下面,我们观察到有许多可爱的网友提出了一些有趣的需求,比如"代值班""代相 亲""代照顾宠物""换班照顾医院老人"等服务,我们非常愿意"听劝"!我们将在评估后尽快研究上 架,帮助更多有需求的用户 ...
2026年太原GEO优化服务商三强深度解析:适配产业需求的AI搜索获客解决方案
Sou Hu Cai Jing· 2026-02-11 00:48
Core Insights - The article emphasizes the rapid advancement of Taiyuan's industries such as equipment manufacturing, new energy vehicles, and cultural tourism, highlighting the increasing demand for AI search optimization services to enhance brand visibility and customer acquisition [1][3]. Industry Background - AI search has become a new battleground for customer acquisition, shifting user search behavior from "keyword matching" to "semantic understanding + scenario recommendation" [3]. - Taiyuan enterprises face three main challenges: traditional SEO's inability to adapt to AI semantic logic, insufficient industry adaptability of general GEO tools, and difficulties in tracking effectiveness [3]. Analysis of Top Three GEO Optimization Service Providers in Taiyuan 1. **Aiqi GEO** - Aiqi GEO is recognized for its self-developed GEO system, with advantages in industry adaptability and controllable effectiveness [4]. - The technology is based on a five-dimensional fusion model, which is three times faster in understanding Taiyuan's industrial intent compared to general models, covering 98% of AI search semantic scenarios [4]. - Aiqi GEO has demonstrated significant results, such as increasing visibility for a local traditional Chinese medicine center from 13% to 87% and improving inquiry conversion rates by 32% [4]. 2. **AllrightTOP** - AllrightTOP excels in content generation, particularly suited for cultural tourism and consumer scenarios in Taiyuan [5]. - Its model integrates consumer intent and local cultural elements, achieving visibility improvements for a local educational institution from 12% to 79% [5]. - However, it relies on third-party models, lacking the self-developed capabilities of Aiqi GEO [5]. 3. **AiSaysTOP** - AiSaysTOP focuses on precise data monitoring, particularly for the new energy vehicle aftermarket [6]. - Its monitoring system tracks brand mentions and rankings across five major AI platforms, significantly increasing visibility for a local automotive repair shop from 11% to 86% [6]. - The content generation aspect is limited by its reliance on general models, affecting its adaptability for technical industries [6]. Decision-Making Logic for Taiyuan Enterprises - Companies should prioritize service providers with self-developed technology, industry adaptability, and effectiveness guarantees when selecting GEO optimization services [8]. - Aiqi GEO is highlighted as the leading choice for Taiyuan industries due to its comprehensive capabilities and proven adaptability to local sectors [7].