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减费让利转向花式增收,银行借中收业务求突围
Di Yi Cai Jing· 2025-06-26 11:22
在盈利与客户满意度平衡成核心挑战。 净息差持续收窄正倒逼银行将增收重心转向中间业务。近期,从中小银行到国有大行,多家机构密集发 布公告,新增或调整了涵盖资信证明、银行卡年费、ATM跨行取现、跨境理财通等领域的服务收费项 目,引起市场关注。 业内人士分析指出, 银行此举核心目的是应对净息差压力,扩大中间业务收入。短期看,银行面临的 关键挑战是如何确保收费合规并平衡客户利益。而长期可持续之道,则在于深化综合金融服务与产品创 新,构建多元化、更具韧性的盈利模式,而非依赖单纯的收费扩张。 银行花式增收服务费 近日,乌泽银行发布了一则资信业务收费公告。该行官微显示,自6月13日起,对个人存款证明收取20 元/份,单位证明资信证明收取200元/份。 无独有偶,苏州银行在官网公告称,9月10日起对白金卡收取588元年费;庐江银行公告称,9月1日起, 借记卡(除社保卡外)在异地或同城进行ATM跨行取现时,将被收取每笔3.3元的手续费。 不止中小银行近期有所动作,国有大行和股份制银行也纷纷加入其中,调整服务收费政策。 多家银行回应记者称,此番新增或调整服务收费,主要是为了提升服务质量、加强风险管理和覆盖运营 成本。"收取合理费 ...
American Express(AXP) - 2025 FY - Earnings Call Transcript
2025-05-29 19:30
Financial Data and Key Metrics Changes - The company aims for a revenue growth target of 10%, driven by high single-digit billings growth, continued card fee growth, and lending growth slightly faster than billings [18] - The US consumer business has grown at a CAGR of 10.5% since 2019, indicating outperformance compared to the industry [18] - The company has about 5% of accounts in the US but 25% of fee-paying accounts, suggesting significant room for growth [18] Business Line Data and Key Metrics Changes - The millennial and Gen Z customer base has increased from 18% of volume in 2019 to 35% in the last quarter, growing at a 15% rate [10] - 60% of new customer acquisitions are from millennials and Gen Z, with 75% of gold and platinum cardholders in the US belonging to these demographics [11] - The SME segment has shown flat growth, while the overall commercial business has seen about 3% growth with nearly 8% revenue growth [59] Market Data and Key Metrics Changes - International markets are growing in the teens, with the company holding less than 6% market share in its top five markets [68] - The company has made significant progress in increasing coverage in 12 markets, aiming for 80% coverage in targeted cities [69] Company Strategy and Development Direction - The company is focused on customer-centric innovation and adapting to meet the needs of various demographics, particularly millennials and Gen Z [4][6] - The closed-loop network is a key differentiator, allowing for better data collection and marketing capabilities [13][14] - The company is investing in technology and replatforming backend systems to enhance operational efficiency and customer experience [90][92] Management's Comments on Operating Environment and Future Outlook - Management believes that consumer sentiment does not significantly affect their customer base, with unemployment being a more critical factor [50][51] - The company is optimistic about growth opportunities in international markets and the small business segment, which is still nascent [70] Other Important Information - The company has been investing in AI since 2010, which enhances underwriting decisions and fraud prevention [92] - The company is focused on maintaining a balance between marketing spend and operational expenses to ensure sustainable growth [78][80] Q&A Session Summary Question: How does the company plan to grow billings? - The company sees significant room for growth in billings, with a total addressable market (TAM) growing in mid to high digits annually [18] Question: What is the state of spending currently? - Spending has remained consistent across various segments, with strong performance in restaurants and stable airline spending [21][22] Question: How does the company ensure value for diverse demographics? - The company offers a variety of benefits tailored to different demographics, ensuring that each group finds value in their products [27][28] Question: What is the strategy behind the recent acquisition of Center? - The acquisition aims to enhance expense management capabilities, targeting middle-market companies and integrating with existing products [64][66] Question: How does the company view the competitive landscape? - The competitive environment is intense, but the company believes it has a strong position and continues to innovate to stay ahead [44][46]
【宝藏】bilibili信用卡2233星月版璀璨上市
中国建设银行· 2025-03-06 07:02
龙卡bilibili信用卡标白卡 文 新户年式化文 新户办标白卡报名消费领B型大会员年 2025年1月1日-2025年12月31日,活动期间 办理龙卡bilibili信用卡标准白金卡主卡的新客户 通过建行手机银行成功报名后,消费6笔且累 计满666元有机会充值B站大会员年卡一份,限 充值10000份,以bilibili大会员活动充值页面显 一位到到全可在名额为准 按在值共后而这样完即 ITTEL ©bilibili E E K 大人 乙巳蛇年, 金蛇献宝 中国建设银行携手哔哩哔哩全新推出 . . ... ◆ 龙卡bilibili信用卡2233星月版 ◆ B站大会员等多重好礼来袭 承包你一整年的快乐, 快来和2233一起畅游B站吧! 77 止。同一持卡人活动期间仅限参与1次。 *新客户指此前从未持有任何建设银行信用卡的客户。 + + ★ 季度达标礼 ★ + 报名消费季度满额领 B站大会员季节 2025年1月1日-2025年12月31日,活动按季 度开展,龙卡bilibili信用卡标准白金卡持卡人通 过建行手机银行报名活动后,每季度累计消费满 6666元有机会充值B站大会员季卡一份,以 bilibili大会员活动 ...