以下文章来源于36氪未来消费 ，作者任彩茹 小霞 思佳 36氪未来消费 . 在这里看到消费的未来。36氪旗下官方账号。 文 ｜ 任彩茹 李小霞 肖思佳 编辑 ｜ 乔芊 杨轩 来源｜ 36氪未来消费（ID：lslb168） 封面来源 ｜ 西贝餐饮集团官网 一向冲锋的贾国龙，如今在用"退后"的方式求生。 36氪 独家 获悉，春节前，贾国龙卸任西贝主品牌CEO，前任CEO董俊义重新回归该职 。后者从1992年起就加入西贝，从学徒一路成长为店长、分部经理， 直至 西贝事业部CEO。一位 西贝员工说，"董俊义 更了解一线，人心会更稳一点 。"除了董俊义，西贝另一位从厨师长走到"分部老大"的老臣张忠其，也回到总部挽救局面。 这距离贾国龙上一次高调的"回归挂帅"，仅不足两年。 而 这位餐饮老将的 自救动作 还不止于此 。近日，西贝对内宣告"因公司业务量大幅下降"，不少总部员工需待岗（按照最低工资标准执行），或是离开。 一位被要求离开的总部员工告诉36氪，公司给出三种方案——一是停薪留职；二是公司发放2025年的部分绩效，员工收到后主动离职；三是按照"N"倍补偿解聘，但补偿金需分期一年支 付，也可能以"转股份"形式解决。 据 ...

未来消费 提前看到消费的未来 KKEK FFFFFF PPPFFFFF KARKAKA 上上上上上上 aeKV 自救的180天，与错位的6年。 作者 | 任彩茹 李小霞 肖思佳 编辑 | 乔芊 杨轩 一向冲锋的贾国龙，如今在用"退后"的方式求生。 36氪 独家 获悉，春节前，贾国龙卸任西贝主品牌CEO，前任CEO董俊义重新回归该职 。后者从1992年起就加入西贝，从学徒一路成长为店长、分部经理， 直至 西贝事业部CEO。一位西贝员工说，"董俊义 更了解一线，人心会更稳一点 。"除了董俊义，西贝另一位从厨师长走 到"分部老大"的老臣张忠其，也回到总部挽救局面。 这距离贾国龙上一次高调的"回归挂帅"，仅不足两年。 而 这位餐饮老将的 自救动作 还不止于此 。近日，西贝对内宣告"因公司业务量大幅下降"，不少总部员工需待岗（按照最低工资标准执行），或是离开。 一位被要求离开的总部员工告诉36氪，公司给出三种方案——一是停薪留职；二是公司发放2025年的部分绩效，员工收到后主动离职；三是按照"N"倍补偿解聘，但补偿金需分期一年支付，也可能以"转股份"形式解决。 据36氪了解，原本西贝总部有超过500名员工，本轮裁员之后 ...

Core Insights - Major restaurant chains are increasingly focusing on smaller business models, diversifying their offerings beyond traditional large-scale operations [1][3][5] - The trend of "miniaturization" in the restaurant industry is gaining momentum, with companies like Haidilao and MoMo exploring niche markets [1][19] Group 1: Industry Trends - Haidilao has launched several new brands targeting smaller segments, including "SHUA BAKERY" and "小嗨爱炸hiburger," indicating a strategic shift towards smaller business models [1][6][19] - Other companies, such as Xibei and MoMo, are also experimenting with smaller store formats and focused product offerings, reflecting a broader industry trend [3][10][14] - The traditional emphasis on large-scale operations is being challenged by more agile and precise "small" models, which are seen as a new competitive advantage [5][19] Group 2: Business Strategies - The "small business" approach allows for reduced operational costs and increased efficiency, as seen in Haidilao's "举高高自助小火锅," which has achieved high table turnover rates [23][24] - Companies are focusing on fewer products to strengthen brand identity and consumer recognition, exemplified by MoMo's "软虎虎" brand, which centers on a single product [25][27] - The branding strategy is shifting towards creating relatable and youthful identities, making it easier for consumers to connect with new sub-brands [29][31] Group 3: Competitive Landscape - The move towards smaller business models is not just a trend but a strategic necessity for companies to explore new markets and build competitive barriers [34][35] - Companies are transitioning from being "super brands" to creating a "brand fleet," allowing for diversified offerings and shared resources across different brands [36][38] - The ability to test new concepts with lower investment risks is a significant advantage, enabling companies to innovate while maintaining their core business [39][40]

Core Viewpoint - The recent controversy surrounding the well-known restaurant brand Xibei, triggered by a social media post from Luo Yonghao, has led to significant operational adjustments and the closure of several sub-brands, indicating challenges in the fast-food segment and a shift in strategic focus for the company [1][2]. Company Adjustments - Xibei announced it would complete nine adjustments by October 1, aiming to shift from centralized kitchen operations to on-site processing at stores [1]. - The sub-brand "Xibei Little Beef Braised Rice and Noodles," launched last year, has been closed, with remaining inventory being sold off [1][2]. - The founder, Jia Guolong, has faced setbacks with multiple fast-food sub-brands, including "Jia Guolong Chinese Burger," which was expected to open over 100 stores but was closed within a year [2][4]. Market Position and Competition - The fast-food market has seen rapid expansion from competitors like Tastin, which opened 3,772 new stores in 2023, contrasting with Xibei's struggles [2]. - Xibei's new brand "Jia Guolong Little Beef" is being developed from the former "Jia Guolong Chinese Burger" locations, with a goal of exceeding 100 stores [4]. Consumer Insights - The average price point for the new "Xibei Little Beef Braised Rice" is set at 35.9 yuan, significantly lower than the previous 80 yuan for "Jia Guolong Little Beef," indicating a strategic move to attract more price-sensitive consumers [5]. - Consumer feedback highlights concerns over pricing and portion sizes, with many feeling that even the reduced prices are still too high for the target demographic [5]. Industry Trends - The restaurant industry is experiencing low growth and intense competition, leading to a focus on cost-effective offerings, with over 60% of brands targeting a consumer spending range of 10-30 yuan [6]. - The trend of consolidating resources into main brands while eliminating underperforming sub-brands is becoming a common strategy in the industry, as seen with other companies like Jiumaojiu Group [7].

Core Viewpoint - The article discusses the ongoing crisis faced by the company Xibei, led by CEO Jia Guolong, due to public criticism from influencer Luo Yonghao, which has significantly impacted the company's revenue and customer traffic [4][5][6]. Group 1: Impact of Luo Yonghao's Criticism - Luo Yonghao's social media posts and live broadcasts have led to a drastic decline in Xibei's daily revenue, with estimates of a drop of 1 million yuan on September 10 and 11, and projections of 2 to 3 million yuan on September 12 [9][12]. - The company is experiencing a "cliff-like" decrease in customer traffic, which Jia Guolong describes as the most significant external crisis in the company's history [31][32]. Group 2: Company Response and Legal Action - Jia Guolong has expressed a firm decision to pursue legal action against Luo Yonghao, stating that even if the business suffers, the truth must be clarified [13][16]. - Despite receiving advice to take a softer approach, Jia insists on confronting the issue head-on, emphasizing the importance of integrity and accountability [17][18]. Group 3: Company Operations and Strategy - Xibei operates over 370 stores and employs more than 18,000 staff, with a reported revenue of 6.2 billion yuan in 2023 [4][6]. - The company has been focusing on improving its management and operational efficiency, with Jia Guolong returning to the CEO position to lead these efforts [34][35]. Group 4: Clarification on Pre-prepared Dishes - Jia Guolong clarifies that while Xibei utilizes pre-preparation techniques, it does not serve pre-prepared dishes as defined by industry standards [40][42]. - The company has previously operated a fast-food brand that included pre-prepared items, but this brand has since been closed, and no pre-prepared dishes are currently offered in Xibei's main operations [37][38].

Core Viewpoint - The article discusses the ongoing conflict between Jia Guolong, CEO of Xibei, and Luo Yonghao, a prominent internet celebrity, highlighting the impact of Luo's criticism on Xibei's business and the subsequent legal actions taken by Jia to defend the company's reputation [6][7][19]. Group 1: Impact on Business - Xibei's daily revenue dropped significantly, with a reported decrease of 1 million yuan on September 10 and 11, and an estimated drop of 2 to 3 million yuan on September 12 due to Luo's online attacks [14][19]. - The conflict has led to a drastic reduction in customer traffic, which Jia describes as a "cliff-like decline" [14][33]. - Jia expressed his determination to recover customer trust, stating that he believes loyal customers will return despite the current challenges [19][21]. Group 2: Legal Actions and Responses - Jia confirmed that he intends to pursue legal action against Luo, emphasizing that the decision is not impulsive but a necessary step to clarify the truth [19][20]. - Despite receiving advice to take a more conciliatory approach, Jia remains firm in his decision to confront Luo directly, indicating a strong commitment to defending Xibei's reputation [21][22]. - Jia's approach contrasts with typical customer service responses, as he prioritizes addressing the issue publicly rather than offering apologies or discounts [17][22]. Group 3: Crisis Management - Jia characterized the situation as the largest external crisis Xibei has faced, primarily due to the negative publicity generated by a high-profile individual [28][33]. - He noted that previous crises were mostly internal, related to management or strategic errors, making this external attack unprecedented for the company [33][35]. - Jia believes that overcoming this crisis will ultimately strengthen Xibei's organizational capabilities [34]. Group 4: Clarification on Product Offerings - In response to accusations of serving pre-prepared dishes, Jia clarified that while Xibei employs pre-preparation techniques, it does not serve pre-prepared meals as defined by industry standards [39][45]. - He explained that the company focuses on quality and freshness, using pre-preparation methods to enhance efficiency without compromising on the quality of the dishes served [42][46]. - Jia emphasized the importance of distinguishing between pre-preparation and pre-prepared meals, asserting that Xibei maintains high standards in its food offerings [45][46].