零钱包
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支付“容”世界 服务惠民生
Jin Rong Shi Bao· 2025-12-23 05:05
地铁里,外籍游客刷外卡直接过闸;出租车内,司机用兑换的"零钱包"向乘客找零;银行网点,老人用 带有"长辈模式"的ATM办理业务……这些看似微小的场景,正拼合出我国支付环境日趋便利的清晰图 景。 如果说涉外支付便利化是打开消费市场的"国际接口",那么对国内老年群体的支付保障,则是夯实消费 底盘的"民生基石",这恰恰与《关于金融支持提振和扩大消费的指导意见》中"提升支付兼容性"的要求 高度契合。在人口老龄化背景下,老年群体的支付需求绝非"小众诉求",而是关乎亿万家庭的"民生大 事"。 为切实满足老年群体的支付需求,各地金融机构精准发力,推出了一系列贴合老年群体习惯的支付服务 举措。截至今年三季度末,重庆累计发放"零钱包"158.6万个,适配老年人的现金使用习惯。云南探索 推进惠农支付服务点成为农村零钱兑换服务站,提供"彩云零钱包"兑换服务,适应农村老年人现金支付 习惯,保障农村地区现金供给。 支付不仅是重要的金融基础设施,更是连接供需双方、激活消费意愿的关键环节。随着扩大内需成为推 动经济高质量发展的战略基点,支付已不再是孤立的"付钱动作",而是串联生产与消费的经济血脉。任 何群体在支付环节遭遇的"不便",都意味 ...
中信银行成都分行:小小零钱包 服务大作为
Sou Hu Cai Jing· 2025-12-02 08:04
为进一步贯彻落实人民银行关于持续优化现金支付环境建设、拒收人民币专项整治工作的要求,进一步优化人民币现金支付服务,提升现金支付便利性, 满足老年人、外籍来华人员等群众多样化现金服务需求,中信银行成都迎宾大道支行秉持用心服务的理念,多措并举打好厅堂内外"组合拳",掀起"小小 零钱包,服务大作为"的热潮,切实提升人民群众对现金服务的幸福感和满意度。 做好阵地宣传,提升厅堂活动质效。该行使用统一封装袋制成价值100元、200元、500元、1000元的四种标准化"零钱包",每份均由20元、10元、5元、1 元面额零钱组成。同时,在营业厅堂设置"零钱包"专窗,客户可通过绿色通道优先办理现金兑换业务,极大提高了零钱兑换效率,也提升了客户的服务体 验。 落实网点责任,做好网格管理工作。该行成立"零钱包"宣传小分队,以营业厅方圆500米为基本服务半径创建网格责任区,在重点用现区域通过入户走访 商户形式,开展整治拒收人民币及"零钱包"宣传,摸清各类主体对现金服务的需求,有针对性开展相关服务。同时,通过发放宣传资料积极向周边居民宣 传不拒收现金、反假货币等金融知识,详细介绍"零钱包"的功能和优势,热情解答现场市民疑问,了解支付需 ...
“钱包”里的幸福——兴业银行呼和浩特分行打造“零钞便民生态圈”
Zhong Guo Jin Rong Xin Xi Wang· 2025-11-06 09:25
Core Insights - The article highlights the initiative by Industrial Bank's Hohhot branch to facilitate cash transactions through a "phone appointment + offline delivery" service, significantly improving access to small change for local businesses and residents [1][2]. Group 1: Service Implementation - The Hohhot branch has issued 26,000 standardized and customized "cash wallets," exchanging a total of 118 million yuan in small change, making it easier for citizens to obtain change [1]. - The bank introduced a "self-assembled cash wallet" service in response to market vendors' needs, increasing the daily supply of 1 yuan coins from 5 boxes to 20 boxes within a week [1]. Group 2: Community Engagement - The bank has distributed over 2,000 "We Do Not Refuse Cash" stickers to promote cash acceptance, alongside a "cash service contact card" that includes a reservation phone number and complaint channels [2]. - The Hohhot branch is committed to enhancing financial services with a focus on community needs, aiming to contribute to a livable and business-friendly environment in the capital [2].
民生银行济南泺源支行开展金融教育宣传周活动
Qi Lu Wan Bao· 2025-09-23 01:53
Group 1 - The core idea of the news is the promotion of financial education and awareness to prevent fraud and enhance rational investment knowledge among the public [1] - The event held on September 15 at Quancheng Square aimed to educate the public about the eight basic rights of financial consumers, including property safety, right to information, and right to education [1] - Bank staff provided practical examples to expose illegal fundraising methods and urged vulnerable groups like the elderly and youth to protect their personal information [1] Group 2 - The bank emphasized the importance of recognizing high-yield investment temptations and encouraged a rational analysis of investment projects promising quick wealth [1] - The bank will continue to promote financial knowledge through both online and offline channels, aiming to enhance the public's ability to identify and prevent risks [2] - The initiative reflects the bank's commitment to serving the public and upholding a culture of honesty and compliance in the financial sector [2]
支付无感 交流无界 天津全方位做好2025年上海合作组织峰会金融服务保障
Jin Rong Shi Bao· 2025-09-01 02:31
Core Insights - The article highlights the efforts made by Tianjin's financial system to enhance payment services for foreign visitors in preparation for the Shanghai Cooperation Organization summit in 2025 [1][2][10] Payment Infrastructure Enhancements - Tianjin has upgraded payment environments across 80 subway stations, allowing foreign visitors to use major international cards like Visa and MasterCard for ticket purchases [2] - The city has established 20,000 merchants accepting foreign cards and 4,765 self-service devices for foreign card transactions [1] - A total of 1,570 bank branches support foreign currency exchange, with 65 points specifically for currency exchange [1] Currency Exchange Services - The People's Bank of China (PBOC) in Tianjin has set up dual currency exchange points at the Tianjin Binhai International Airport, offering services for 23 currencies [3] - Over 60 star-rated hotels and key tourist locations have been equipped with foreign currency exchange facilities [3] - A bilingual query map has been launched to help both foreign visitors and locals find currency exchange points and ATMs [3] Technological Innovations - Tianjin banks have introduced apps that support multiple languages and provide features like currency exchange and account management [4] - The city has launched electronic wallet services for visitors from Kazakhstan and Pakistan, expanding the range of payment options available [5] Mobile Payment Growth - In the first half of the year, Tianjin processed 1.11 million mobile payment transactions for foreign visitors, amounting to 140 million yuan, reflecting a year-on-year growth of 78% and 81% respectively [6] Cash Management and Accessibility - Banks in Tianjin have introduced "零钱包" (small change bags) with various denominations to facilitate cash transactions in key areas [7] - The PBOC has allocated 172 billion yuan in cash issuance funds to ensure sufficient cash availability during the summit [8] Customer Service Enhancements - Banks have established dedicated service points for foreign visitors, providing multilingual support and simplifying account opening processes [9][10] - A new simplified account opening process for foreign visitors has been implemented across 244 key bank branches in Tianjin [10]
白塔寺文创破圈、先农坛开放区域扩大,“活态”文化长卷徐徐铺开
Xin Jing Bao· 2025-08-26 03:33
Core Insights - The successful application for UNESCO World Heritage status for Beijing's central axis has revitalized cultural heritage sites, enhancing their vibrancy and engagement with the public [1] Group 1: Cultural Heritage and Innovation - The White Pagoda Temple has adopted a high-frequency iteration strategy for cultural products, launching new items monthly to engage younger consumers [2] - The cultural products include unique items like "blessing snake" fridge magnets and herbal-themed sachets, aiming to reduce reliance on single product categories [2] Group 2: Technological Integration in Cultural Experiences - The Drum Tower has implemented technology to enhance visitor experiences, featuring interactive displays that explain ancient timekeeping methods [3] - The increase in educational groups visiting the Drum Tower reflects a shift in public engagement with cultural heritage, moving from casual visits to deeper learning [3] Group 3: Systematic Protection and Accessibility - The successful heritage application has facilitated the opening of previously inaccessible areas of the Agricultural Ancestors' Altar, enhancing visitor experience and understanding of its historical significance [4][5] - The Agricultural Museum has seen significant sales growth in cultural products, with over 510,000 items sold, generating more than 46 million yuan in revenue since the heritage status was granted [5] Group 4: Future Vision and Cultural Promotion - The Agricultural Museum aims to transform the Agricultural Ancestors' Altar into a cultural leisure space for citizens while promoting Chinese ancient sacrificial culture on an international stage [6]
提升支付便利,成都银行“零钱包”背后的暖心服务
Zhong Guo Jing Ji Wang· 2025-08-21 10:16
Core Viewpoint - The article highlights the efforts of Chengdu Bank in providing convenient financial services to international visitors during the World University Games, emphasizing the importance of accessible payment solutions in enhancing the overall visitor experience [1][8]. Group 1: Financial Services Initiatives - Chengdu Bank established a network of temporary service areas and provided mobile smart terminals to facilitate cash exchange and account inquiries for both citizens and tourists [3][5]. - The bank's staff actively engaged with foreign tourists, offering currency exchange services and introducing local specialties, such as the traditional "Kuhai tea," to create a welcoming atmosphere [3][6]. - Chengdu Bank implemented a "零钱包" (small change wallet) service to assist local merchants in providing change to tourists, enhancing the cash payment experience [5][7]. Group 2: Community Engagement - Volunteers from Chengdu Bank participated in promotional activities at popular tourist spots, such as the Wuhou Shrine, to educate visitors about payment convenience and cross-border financial services [5][6]. - The bank's outreach included direct interactions with bus drivers and passengers to address cash exchange needs, ensuring smooth transactions during the event [6][7]. - Chengdu Bank set up dedicated "零钱兑换专用通道" (small change exchange channels) for taxi drivers, allowing them to easily obtain small denominations for better service to tourists [7]. Group 3: Future Commitment - Following the conclusion of the World University Games, Chengdu Bank pledged to continue enhancing its financial services, focusing on efficiency, convenience, and warmth in customer interactions [8].
金融服务队走进望江楼公园 世运会金融服务暖人心
Xin Lang Cai Jing· 2025-08-13 03:39
Core Viewpoint - Chengdu Bank, in collaboration with various financial institutions and volunteer teams, has initiated a cash service campaign during the Chengdu Universiade to ensure smooth cash transactions for citizens and tourists [1][9]. Group 1: Cash Service Initiatives - The bank addressed the pressing issue of "difficulty in exchanging small change" by distributing "change wallets" to local merchants [3]. - A volunteer service team was deployed to set up consultation booths and provide information on cash transactions, including the standards for damaged currency and exchange channels [3]. - Merchants received on-site training on identifying counterfeit and damaged currency, enhancing their confidence in cash transactions [3]. Group 2: Foreign Service Support - The event attracted many foreign tourists, prompting the bank to offer foreign currency exchange services and guidance on cash usage in China [5]. - Bank staff provided bilingual cash service guides to foreign visitors, facilitating their understanding of available services [7]. - The bank's commitment to customer-centric service was evident as it continuously improved its offerings during the event [9].
民生银行济南天桥支行开展优化支付环境宣传活动
Qi Lu Wan Bao· 2025-07-30 09:41
Core Viewpoint - The recent promotional activity by Minsheng Bank's Jinan Tianqiao Branch aims to enhance payment service convenience, improve services for the elderly, and raise awareness about fraud prevention, contributing to a harmonious financial environment [1][2] Group 1: Community Engagement - The bank organized a themed promotional event titled "Optimizing Payment Environment, Safeguarding Payment Security" in community areas, focusing on enhancing payment service convenience and educating residents on mobile payment techniques and fraud prevention [1] - Staff set up a "Mobile Financial Classroom" at a large community event, distributing materials such as the "Payment Service Guide" and "Safe Payment Manual," and demonstrating mobile payment operations and fraud prevention tips [1] - Special attention was given to elderly individuals, showcasing features like large print mobile banking, voice broadcasting services, and "one-click assistance," while guiding them through experiences with convenient services like "零钱包" exchange and QR code payments [1] Group 2: Merchant Support - The bank established a "Payment Service Vanguard" to support local merchants in the Tianqiao District, which is known for its commercial logistics [1] - The initiative included a "Payment Service into Merchants" campaign, where staff visited merchants to provide one-on-one guidance on upgrading payment systems and optimizing transaction processes [1] - Practical knowledge was shared with merchants on preventing illegal transactions, identifying counterfeit currency, and handling payment disputes [1] Group 3: Future Initiatives - The Jinan Tianqiao Branch plans to continue enhancing its payment service system by promoting simplified account opening processes and optimizing payment services for foreign nationals in China [2] - The goal is to ensure that financial technology advancements benefit the public and contribute to a safe, convenient, and efficient payment environment [2]
中国民生银行济南山大路小微社区支行开展“零钱包”宣传活动
Qi Lu Wan Bao· 2025-07-28 07:52
Core Viewpoint - The importance of cash services remains significant in the financial system despite the rise of digital payments, with initiatives like the "零钱包" service enhancing cash circulation and community engagement [1][2] Group 1: Service Promotion - Minsheng Bank's Jinan Shanda Road Micro Community Branch has launched a "零钱包" exchange service to optimize the cash circulation environment [1] - The branch conducted specialized training and prepared promotional materials for the "零钱包" service [1] - Community micro-salon activities were organized to educate residents, particularly the elderly, about the "零钱包" service, receiving positive feedback for its practicality [1] Group 2: Community Engagement - The promotional team visited local supermarkets, convenience stores, and markets to provide on-site "零钱包" exchange services [2] - Alongside the exchange service, the team educated merchants on cash payment practices, including the importance of accepting cash and recognizing counterfeit currency [2] - The initiative strengthened the relationship between customers and Minsheng Bank, receiving recognition and approval from the community [2]