结合调查结果，江苏省消保委在11月21日对前述10家航司进行线上约谈，提出机票锁座服务市场存在的 四个问题。 首先是锁座行为普遍存在，优质座位过度锁定。10家航司经济舱均存在锁座行为，购票阶段锁座比例介 于19.9%—62.1%之间，均值达38.7%。且锁定范围高度集中于经济舱前排、靠窗及靠过道等消费者偏好 的优质座位，仅开放中间区域、机尾等舒适度较差的座位供消费者选择，限缩了消费者权利。 其次是解锁机制变相付费，挤压普通消费者权益。锁定的优选座位主要依赖会员积分/里程兑换，但非 会员或偶尔出行的消费者缺乏积分累积渠道，只能被动接受普通座位；部分航司进一步增设付费路径， 开放积分/里程付费购买座位，实质将"基本座位选择权"拆分为付费服务，变相提高出行成本。 11月26日，江苏省消费者权益保护委员会（以下简称"江苏省消保委"）发布机票锁座调查报告，通报了 锁座行为普遍存在、优质座位过度锁定、解锁机制变相付费、挤压普通消费者权益等四个方面的问题。 调查数据显示，被调查的10家航司的平均锁座率达到38.7%。值机选座收费是航司推出差异化服务、提 高收益的策略之一，逐步进行选座收费也是国内民航业的趋势之一。如何在保障 ...

四川航空、山东航空、春秋航空选座页面 解锁机制变相付费，挤压普通消费者权益。锁定的优选座位主要依赖会员积分/里程兑换，但非会员或 偶尔出行的消费者缺乏积分累积渠道，只能被动接受普通座位；部分航司进一步增设付费路径，开放积 分/里程付费购买座位，实质将"基本座位选择权"拆分为付费服务，变相提高出行成本。 此外，信息不透明且解释不合理，侵犯知情权。部分航司选座页面标识模糊，购票时未显著告知锁座规 则与收费标准；客服回应则多显牵强，常以"保障安全""系统默认"等为由，与"高比例锁座、付费即 解"的实际相悖，无法提供合法合理依据。 11月26日，针对由来已久的飞机"锁座"及有偿选座服务等问题，江苏省消保委发布消息称，已于11月21 日线上约谈了东方航空、南方航空、中国国航、海南航空、厦门航空、深圳航空、山东航空、四川航 空、春秋航空、吉祥航空等十家航空公司。 江苏省消保委结合调查结果，通报了机票锁座服务市场存在的四个问题。锁座行为普遍存在，优质座位 过度锁定。10家航司经济舱均存在锁座行为，购票阶段锁座比例介于19.9%—62.1%之间，均值达 38.7%。且锁定范围高度集中于经济舱前排、靠窗及靠过道等消费者偏好的优 ...

11月26日，江苏省消费者权益保护委员会（以下简称"江苏省消保委"）发布机票锁座调查报告，通报了 锁座行为普遍存在、优质座位过度锁定，解锁机制变相付费、挤压普通消费者权益等四个方面的问题。 调查数据显示，被调查的10家航司的平均锁座率达到38.7%。值机选座收费是航司推出差异化服务、提 高收益的策略之一，逐步进行选座收费也是国内民航业的趋势之一。如何在保障消费者权益和体验的前 提下提升收益，进一步减少司乘认知矛盾，是航司必须考虑的课题。对此，江苏省消保委也线上约谈上 述10家航空公司，要求航司开展自查自纠，对于协议文本中存在的涉嫌"锁座"的不公平格式条款进行梳 理和修改。 5家航司的锁座比例超40% 江苏省消保委表示，此次调查选取了国内10家主流航司作为调查对象，包括南方航空、东方航空、中国 国航、海南航空、厦门航空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空，通过消费者实际 购票、线上选座的方式，对上述航司的官方购票App进行摸查，重点关注锁座比例、锁座范围、兑换模 式及客服解释口径等内容。 根据江苏省消保委的通报，从锁座比例看，购买阶段所调查的航线锁座比例从19.9%—62.1%不等，均 值达38. ...

近期，飞机"锁座"及有偿选座服务引发热议，不少消费者反映，在线选座时经济舱前排、靠窗、靠过道 等较为便利舒适的座位常被单独锁定，要么无法选择，要么需额外付费或用积分兑换。这一行为无异于 是航司变相增加收益的手段，损害了消费者合法权益。江苏省消保委近期针对机票锁座开展了专项调 查，于今天（11月26日）公布了调查结果。 一是确保信息透明，清晰、完整、及时地向消费者告知座位分布与收费政策； 二是保障规则公平，确保购买同等票价旅客享有平等的选座机会； 三是尊重选择自主，充分保障消费者的知情权与选择权，杜绝变相强制消费。 同时，江苏省消保委就飞机票锁座问题的整改工作，向各航司提出两点明确要求，并于15个工作日内将 整改情况以书面形式进行提交。 此次调查选取了国内10家航司作为调查对象，包括东方航空、南方航空、中国国航、海南航空、厦门航 空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空，通过消费者实际购票、线上选座的方式， 对上述航司的官方购票App进行了摸查，重点关注锁座比例、锁座范围、兑换模式及客服解释口径等内 容。为厘清行业经营边界，推动消费者合法权益得到切实保障，江苏省消保委线上约谈上述十家航空公 司。会上 ...

据江苏省消保委消息，近期，飞机"锁座"及有偿选座服务引发热议。为厘清行业经营边界，推动消费者 合法权益得到切实保障，江苏省消保委于11月21日线上约谈东方航空、南方航空、中国国航、海南航 空、厦门航空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空等十家航空公司。会上，江苏省 消保委结合调查结果，通报了机票锁座服务市场存在的四个问题：一是锁座行为普遍存在，优质座位过 度锁定；二是解锁机制变相付费，挤压普通消费者权益；三是信息不透明且解释不合理，侵犯知情权； 四是协议文本存在不公平格式条款，权利义务设置不对等。江苏省消保委就飞机票锁座问题的整改工 作，向各航司提出两点明确要求，并于15个工作日内将整改情况以书面形式进行提交。 （文章来源：第一财经） ...

每经AI快讯，港股航空股涨幅居前。截至发稿，东方航空(00670.HK)涨5.1%，报4.53港元；中国国航 (00753.HK)涨4.52%，报6.47港元；南方航空(01055.HK)涨3.36%，报5.22港元。 ...

中泰证券（600918）发布研报称，Q3航空板块油汇利好下成本下降，南航、东航归母净利润略超预 期。该行指出，航企有较多外币负债且多以美元负债为主，若人民币汇率走弱，可能会使航企产生较大 金额的汇兑损益，从而影响当期利润；航油成本是航空公司的大项成本之一，油价大幅上升将增加航司 的燃油成本，进而影响经营业绩。 消息面上，11月25日，人民币汇率刷新逾1年来高位，在岸、离岸人民币对美元汇率双双收复7.09关 口。业内认为，后续美元指数上行空间有限，人民币走势则将稳中偏强。此外，俄乌停战预期上升，油 价走弱。 航空股涨幅居前，截至发稿，东方航空(00670)涨5.1%，报4.53港元；中国国航（601111）(00753)涨 4.52%，报6.47港元；南方航空（600029）(01055)涨3.36%，报5.22港元。 ...

Core Viewpoint - The aviation sector is experiencing significant stock price increases, driven by favorable currency exchange rates and oil price trends [1] Group 1: Stock Performance - Eastern Airlines (00670) rose by 5.1%, trading at HKD 4.53 [1] - Air China (00753) increased by 4.52%, reaching HKD 6.47 [1] - Southern Airlines (01055) saw a rise of 3.36%, priced at HKD 5.22 [1] Group 2: Currency and Oil Price Impact - On November 25, the RMB exchange rate hit a new high in over a year, with both onshore and offshore RMB against the USD recovering above 7.09 [1] - Industry experts believe that the upward potential for the USD index is limited, while the RMB is expected to remain stable and slightly strong [1] - Expectations of a ceasefire in the Russia-Ukraine conflict have led to weaker oil prices [1] Group 3: Financial Analysis - According to a report from Zhongtai Securities, the Q3 aviation sector benefited from lower oil and exchange costs, with Southern Airlines and Eastern Airlines' net profits slightly exceeding expectations [1] - The report highlights that airlines have significant foreign currency liabilities, primarily in USD, and a weaker RMB could lead to substantial exchange losses, impacting current profits [1] - Fuel costs are a major expense for airlines, and a significant rise in oil prices would increase fuel costs, thereby affecting operational performance [1]

Market Overview - The expectation for a Federal Reserve interest rate cut in December has significantly increased, leading to a rise in Hong Kong stocks, with the Hang Seng Index briefly surpassing 26,000 points. The index closed up 0.69% at 25,894.55 points, with a total turnover of HKD 231.49 billion [1] - The Hang Seng Tech Index rose by 1.2%, indicating a positive sentiment in the technology sector [1] Blue Chip Performance - Xiaomi Group-W (01810) saw a notable increase of 4.35%, closing at HKD 40.34, contributing 47.94 points to the Hang Seng Index. Founder Lei Jun invested over HKD 100 million to purchase 2.6 million shares, raising his stake to 23.26% [2] - Other blue-chip stocks like Baidu Group-SW (09888) and Alibaba Health (00241) also performed well, with increases of 4.56% and 4.36% respectively [2] Sector Highlights - Major technology stocks experienced gains, with Baidu and Xiaomi both rising over 4%. AI applications and computing power sectors were particularly active, with Bilibili rising over 5% [3] - Lithium stocks saw a surge, with Tianqi Lithium (002466) increasing by 4.81% and Ganfeng Lithium (01772) rising by 3.46%. The chairman of Tianqi Lithium indicated that global lithium demand is expected to reach 2 million tons by 2026, achieving a balance between supply and demand [4] - Gold stocks generally rose, with Chifeng Jilong Gold Mining (06693) up 4.86% and Zijin Mining (02899) up 1.78%. The probability of a 25 basis point rate cut by the Federal Reserve in December is currently at 81% [5] Flight Cancellations Impact - There has been a significant increase in flight cancellations from China to Japan, with a 56% rise compared to the previous month. This has led to a decrease in ticket bookings by approximately 29% [6] Notable Stock Movements - Longpan Technology (02465) surged by 22.89% after announcing a sales agreement worth over HKD 45 billion for lithium iron phosphate materials [7] - Hesai Technology (02525) rose by 13.43% following the launch of a new high-performance smart control chip [7] - Changfei Optical Fiber (06869) increased by 12.74%, driven by advancements in AI computing power [9] - Shandong Xinhua Pharmaceutical (00719) saw a rise of 7.24% due to increased demand for flu medications during the flu season [10]

Core Viewpoint - China Southern Airlines has successfully implemented a dual-city collaborative aircraft engine replacement operation, enhancing its maintenance capabilities and supporting the construction of the Hainan Free Trade Port [1][2] Group 1: Operational Efficiency - The engine replacement work at Haikou and Sanya bases was completed efficiently, reducing the conventional aircraft downtime during troubleshooting [1] - The operation involved two specialized maintenance teams working together across regions, showcasing the effectiveness of the company's "Four Modernizations" reform [1][2] Group 2: Technical and Process Improvements - The engine replacement process is likened to a "heart transplant" for aircraft, requiring precise adaptation of over 30,000 components, which demands high technical standards and process control [1] - The integration of resources and unified scheduling between the two bases has improved the rapid response capability for complex maintenance tasks [2] Group 3: Strategic Impact - The collaborative maintenance not only ensured the safety and efficiency of air transport but also contributed to the development of Hainan as an international aviation hub [2]