（文章来源：新华财经） | 序 | 行政相对人 | 统一社会信用代码 | 行政处罚决定 | 违法行为 | 违法事实 | 处罚依据 | 处罚类 | 处罚内容 | 罚款金 额(万 | | 处罚决定 处罚机 数据来 | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 름 | 名称 | | 书文号 | 类型 | | | 别 | | 元) | 日期 | 关 | 源单位 | | | | | | | | 《中华人民共和国中 | | | | | | | | 江苏城市空 | | | | 违反《中华 拒绝客户使 国人民银行法》第三 | | | | 对单位给予警告,并处2 | | | 中国人 | 中国人 | | | | 91320481MA20 IDYT | 常银罚决字 | 人民共和国 用现金支付 | | 十二条第三项、第四 | 整告、 | 力无罚款:对负有直接 | | | | 民银行 民银行 | | 间运营管理 | | 36 | 2025〕 3号 | 中国人民银 方式缴纳停 十六条以及《中华人 | | | 罚款 ...

Core Viewpoint - The upcoming ESG evaluation for A-share listed insurance companies is drawing significant market attention, with a focus on their carbon emissions and customer service complaints as they prepare for mandatory disclosures by January 2026 [2][3]. Group 1: ESG Reporting and Carbon Emissions - All five major A-share listed insurance companies, including China Life, Ping An, China Pacific, PICC, and New China Life, are required to disclose their latest annual ESG reports within three months [2]. - The first national standard for financial ESG evaluation has been released, providing a clear scoring framework for the insurance industry [2]. - The total carbon emissions of these five companies show a downward trend, with the highest reduction reaching 12.5% [2][6]. - China Life has the highest total carbon emissions at 67.61 thousand tons, while PICC has the lowest at 1.76 thousand tons, indicating significant disparities in emissions across the industry [6]. Group 2: Green Investments - The total scale of green investments by the five insurance companies exceeds 1 trillion yuan, with China Life leading at nearly 535 billion yuan [11][12]. - Green insurance products are also being developed, with significant coverage amounts reported by various companies, such as China Life providing risk coverage exceeding 18 trillion yuan [11][12]. Group 3: Customer Complaints - New China Life has seen a dramatic increase in customer complaints, with a year-on-year rise of 71.52%, totaling 134,293 complaints [15][16]. - The complaint volume per billion yuan of premium for New China Life is 0.87, which is relatively high compared to other companies [15][16]. - The insurance industry is facing scrutiny regarding customer service quality, which is a critical aspect of the social dimension of ESG [15][17].

Investment Rating - The industry investment rating is "Buy" [3] Core Insights - The Q4 predetermined interest rate research value is 1.89%, indicating that product predetermined rates remain stable [6] - The insurance industry is expected to see a marginal improvement in the "interest and expense difference" due to regulatory guidance aimed at reducing liability costs and potential increases in asset yields [6] - The dynamic adjustment mechanism for predetermined rates and the transformation of participating insurance are expected to drive down the rigid liability costs of new policies, leading to a turning point for existing liability costs [6] - The report suggests focusing on the insurance sector, with specific stock recommendations including China Ping An, China Life, China Taiping, and others [6] Summary by Sections Industry Overview - The Q4 predetermined interest rate research value is 1.89%, which does not meet the conditions for a rate reduction, as it is only 11 basis points lower than the current traditional insurance predetermined rate of 2.0% [6] - The expected stability of the predetermined interest rate is projected to continue into Q1 2026, with an estimated value of around 1.9% [6] Regulatory Environment - The China Insurance Industry Association has set guidelines for adjusting predetermined rates, which require a 25 basis point difference over two consecutive quarters to trigger a reduction [6] - The report highlights the importance of the 10-year government bond yield as a key indicator influencing the research value [6] Investment Recommendations - The report recommends focusing on the insurance sector, particularly companies such as China Ping An (A/H), China Life (A/H), China Taiping (H), and others, due to expected improvements in profitability margins [6][7]

21世纪经济报道记者卢陶然、李德尚玉 北京报道 距离2026年A股上市公司ESG首次"大考"仅剩3个月，上市险企的ESG成绩单备受市场关注。 截至2026年1月21日，中国人寿、中国平安、中国太保、中国人保、新华保险等5家A股上市险企，已全 部被纳入交易所规定的ESG强信披范围，需要在未来3个月内披露最新年度ESG报告。 与此同时，随着我国首部金融ESG评价国标发布，保险业ESG有了明确的"评分标准"。近日，由中国人 民银行指导、中央国债登记结算有限责任公司起草的《债券发行人环境、社会和治理评价框架》国标发 布。 据21世纪经济报道记者梳理，在5家险企披露的2024年ESG报告中，所有险企的年度总碳排放下行趋势 明显，降幅最高达12.5%；5家险企的绿色投资规模达1万亿元。与之形成对比的是客户服务领域的隐 忧，新华保险投诉总量同比激增71.52%，险企中人身险公司投诉量占比达62.4%。 业内人士向21世纪经济报道记者表示，险企不仅需要优化自身碳管理，更需通过绿色投资引导实体经济 转型，在平衡环境效益与社会责任中寻找可持续发展新路径。随着ESG大考进入倒计时，险企需要在保 持碳减排成效的同时，尽快补齐ESG披 ...

Core Insights - The Brand Finance 2026 Global Brand Value 500 report was released on January 20, 2026, in Davos, Switzerland, highlighting the performance of various brands globally [1][5]. Group 1: Chinese Brands Performance - A total of 68 Chinese brands made it to the list, with the insurance sector showing strong performance, featuring 7 insurance companies [1][5]. - The top Chinese insurance brands included Ping An (32nd), China Life Insurance (104th), and China People's Insurance (145th) [1][5]. - Among the 7 insurance brands, 6 experienced an increase in brand value, with China People's Insurance seeing a significant growth of 12%, reaching a brand value of $16.82 billion and moving up 5 places to rank 145th globally [1][5]. Group 2: Brand Rankings and Values - Notable rankings include Douyin at 6th with a brand value of $153.54 billion, State Grid at 10th with $102.44 billion, and ICBC at 12th with $90.88 billion [2][6]. - Other significant brands include China Construction Bank (14th), Bank of China (17th), and Agricultural Bank of China (19th), all maintaining strong brand values and ratings [2][6]. - The report indicates that the brand strength scores and ratings for these companies reflect their competitive positioning in the market, with many achieving AAA or AA ratings [2][6].

2026年1月13日，喀什金融监管分局发布批复称，《关于中国人民财产保险股份有限公司叶城支公司乌 夏克巴什镇营销服务部变更营业场所的请示》(喀人保财险发〔2025〕101号)收悉。经审核，现批复如 下： 一、同意中国人民财产保险股份有限公司叶城支公司乌夏克巴什镇营销服务部将营业场所变更为：新疆 维吾尔自治区喀什地区叶城县乌夏巴什镇亚贝希村F-1-2号。 二、中国人民财产保险股份有限公司应按照有关规定及时办理变更及许可证换领事宜。 2026年1月13日，喀什金融监管分局发布批复称，《关于中国人民财产保险股份有限公司叶城支公司乌 夏克巴什镇营销服务部变更营业场所的请示》(喀人保财险发〔2025〕101号)收悉。经审核，现批复如 下： 二、中国人民财产保险股份有限公司应按照有关规定及时办理变更及许可证换领事宜。 一、同意中国人民财产保险股份有限公司叶城支公司乌夏克巴什镇营销服务部将营业场所变更为：新疆 维吾尔自治区喀什地区叶城县乌夏巴什镇亚贝希村F-1-2号。 ...

证券之星消息，1月21日保险板块较上一交易日下跌1.03%，中国人保领跌。当日上证指数报收于 4116.94，上涨0.08%。深证成指报收于14255.12，上涨0.7%。保险板块个股涨跌见下表： | 代码 | 名称 | 收盘价 | 涨跌幅 | 成交量(手) | 成交额(元) | | --- | --- | --- | --- | --- | --- | | 601628 | 中国人寿 | 47.92 | -0.77% | 18.57万 | 8.95 Z | | 601601 | 中国太保 | 43.90 | -0.79% | 37.81万 | 16.67亿 | | 601318 | 中国平安 | 65.85 | -1.13% | 93.54万 | 266619 | | 601336 | 新华保险 | 79.80 | -1.31% | 16.73万 | 13.41亿 | | 61319 | 中国人保 | 9.17 | -1.71% | 70.81万 | 6.5317 | | 代码 | 名称 | 主力净流入 (元) | 主力净占比 游资净流入 (元) | | 游资净占比 散户净流入 (元) | | 散户净占比 ...

Core Insights - The insurance industry has significantly improved claims processing speed and service efficiency by 2025, with "fast and full compensation" becoming a standard service feature [1][2][3] Group 1: Claims Processing Efficiency - In the life insurance sector, Xinhua Insurance reports that claims for small medical insurance under 5,000 yuan are settled in an average of 0.5 days, with 17% of claims processed within one hour and 70% within eight hours [1] - Ping An Life achieved a record claim payment in just 8 seconds, while ICBC-AXA's medical insurance claims can be settled in as little as 8 minutes for major claims [1] - China Life Property Insurance processed a claim in just 2.5 minutes, demonstrating strong emergency service capabilities even in complex disaster scenarios [2] Group 2: Digital Transformation and Technology Integration - The rapid improvement in claims speed is attributed to the implementation of digital transformation strategies and advanced technologies in the insurance sector [3] - Ping An Life introduced the DeepSeek model for intelligent claims review, achieving 93% of automated claims processed within 60 seconds [3] - China Life Health's intelligent claims review increased by 33.2% year-on-year, with an intelligent input rate exceeding 69% [3] Group 3: Expanded Insurance Services - Insurance services are evolving beyond mere financial compensation to encompass comprehensive health management and proactive risk reduction [4] - China Pacific Insurance aims to bridge the digital divide by providing personalized services for the elderly and vulnerable groups, reaching 947,000 people through online claims services [4] - The integration of technology is reshaping every aspect of the claims value chain, from reporting to payment, creating a more efficient and customer-friendly insurance service environment [4]

Group 1 - The insurance sector increased by 0.86% on January 20, with China Life leading the gains [1] - The Shanghai Composite Index closed at 4113.65, down 0.01%, while the Shenzhen Component Index closed at 14155.63, down 0.97% [1] - Key stock performances in the insurance sector included China Life at 48.29 with a rise of 1.62%, Ping An at 66.60 with a rise of 0.45%, and China Pacific Insurance at 44.25 with a rise of 0.36% [1] Group 2 - The net inflow of main funds in the insurance sector was 764 million yuan, while retail funds experienced a net outflow of 354 million yuan [1] - Major fund flows for key companies included Ping An with a net inflow of 332 million yuan, New China Life with 180 million yuan, and China Pacific Insurance with 124 million yuan [2] - Retail fund flows showed significant outflows for China Life and New China Life, with outflows of 132 million yuan and 1.22 billion yuan respectively [2]

Core Insights - The net asset scale of the life insurance industry reached 2.03 trillion yuan in Q3 2025, an increase of approximately 200 billion yuan compared to the same period in 2024, reflecting a year-on-year growth of 10.93%, but the growth rate has significantly slowed down [1][36] - The increase in net assets is primarily driven by the stable growth of large and medium-sized insurance companies and the capital raising activities of smaller firms [2][36] - Among the 72 life insurance companies that reported their Q3 2025 net assets, 54% achieved positive growth, while 46% experienced a year-on-year decline, indicating a challenging industry environment [4][38] Net Asset Growth - The top 10 companies in terms of net asset growth are dominated by large and medium-sized insurers, with the top seven including China Life, Ping An, New China, Taiping, AIA, PICC Health, and China Post Life, collectively increasing their net assets by 206.17 billion yuan [1][36] - The number of companies experiencing a decline in net assets has doubled compared to the previous year, with 33 companies reporting a decrease in Q3 2025, up from 14 in Q3 2024 [4][40] - The proportion of companies with a net asset ratio exceeding 10% is only 28%, while 72% of companies fall below this threshold, indicating a significant disparity in financial health across the industry [23][36] Capital Raising Activities - A total of 12 life insurance companies have been approved for capital increases from October 1, 2024, to September 30, 2025, with several smaller firms showing significant growth due to capital injections [8][36] - The issuance of bonds for capital supplementation has also been a key strategy for many smaller insurers, with 16 companies issuing bonds during the same period [9][36] Net Asset Ratio Trends - The number of companies with an increasing net asset ratio has dropped sharply from 38 in Q3 2024 to only 20 in Q3 2025, while 72% of companies have seen their ratios decline [24][36] - The net asset ratio of the top 10 companies is predominantly above 20%, but five of these companies have experienced a decline in their ratios compared to the previous year [27][36] Performance of Major Insurers - The "big four" insurers (China Life, Ping An, Taiping, and Taikang) collectively hold 1.33 trillion yuan in net assets, accounting for 65.37% of the industry's total net assets [7][41] - Notable changes in rankings have occurred, with China Post Life entering the top 10 due to significant capital increases [40][41] Challenges and Future Outlook - The industry faces significant challenges, with many companies struggling to maintain positive growth amid changing accounting standards and market conditions [20][41] - The future landscape of the industry will likely be shaped by the resilience and internal capital generation capabilities of insurers as the effects of recent capital-raising activities and accounting changes stabilize [33][41]