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深圳机场再道歉,郑智化回应
21世纪经济报道· 2025-10-26 01:55
Group 1 - Shenzhen Airport issued an apology to singer Zheng Zhihua regarding an incident that occurred on October 25, where he faced difficulties boarding a flight due to accessibility issues with the boarding vehicle [1][3] - The airport acknowledged that the boarding vehicle was positioned 25 centimeters above the aircraft door, making it difficult for Zheng, who uses a wheelchair, to board [3][5] - Following the incident, Shenzhen Airport committed to improving services for passengers with disabilities, including increasing the number of staff assisting wheelchair users from one to two for better support [5][6] Group 2 - Shenzhen Airport has implemented immediate changes to enhance the boarding process for passengers with mobility challenges, including the potential use of a sloped boarding device to address height differences [6]
深圳机场通报郑智化登机调查情况
第一财经· 2025-10-26 01:48
2025.10. 26 本文字数:746,阅读时长大约1分钟 来源 | 深圳机场发布、@郑智化 10月25日晚晚11时许,深圳机场官方微信公众号发布情况说明 ,对郑智化先生反映的情况,深圳机 场高度重视,联合航空公司对现场保障情况快速进行了核实。 相关情况如下: 郑先生于10月25日下午从深圳乘坐深航ZH9073航班前往台北。因该航班前序航班到达时,国 际及地区航班近机位资源已饱和,深圳机场安排该航班远机位停靠。为方便乘坐轮椅的旅客登 机,深圳机场安排行动不便旅客登机车进行保障。 由于在旅客上机和货物装载的过程中,飞 机会出现上下移动,为防止保障设备刮碰飞机,根据安全操作规范,登机车与飞机舱门需保持 20cm的高度差,由此给轮椅旅客进入客舱带来不便。 最终,在1名航司地服人员和1名机组人 员协助下,郑先生通过登机车安全进入客舱。 针对这次登机保障出现的不足,我们联合航司立行立改,进一步完善轮椅旅客服务保障流程和 措施: 自10月25日晚间起,将为有轮椅旅客的航班尽可能提供廊桥靠接保障,对于确实无法 靠桥的航班,轮椅旅客现场保障人员数量由1名增加至2名,强化现场保障能力;试点启用前 期已研发测试的有一定坡度的登 ...
深圳机场深夜致歉
财联社· 2025-10-25 23:30
Core Points - Shenzhen Airport has acknowledged the issues raised by Mr. Zheng Zhi Hua regarding the boarding process for passengers with disabilities and has taken immediate action to address these concerns [1][2][3] Group 1: Incident Overview - On October 25, Mr. Zheng Zhi Hua experienced difficulties boarding flight ZH9073 to Taipei due to the aircraft being parked at a remote location, which complicated the boarding process for wheelchair passengers [1] - The boarding vehicle had to maintain a height difference of 20cm from the aircraft door to prevent damage, which caused inconvenience for Mr. Zheng [1] Group 2: Response and Improvements - Shenzhen Airport, in collaboration with the airline, has committed to improving the boarding process for passengers with disabilities by implementing several measures [2] - Starting from the evening of October 25, the airport will strive to provide jet bridge access for flights with wheelchair passengers and increase the number of support staff from one to two for better assistance [2] - A pilot program will be initiated to test a newly developed boarding device with a slope to help wheelchair passengers overcome the height difference between the boarding vehicle and the aircraft door [2]
特朗普宣布对加拿大征收10%额外关税;光刻胶领域,我国取得新突破;深圳机场就歌手郑智化吐槽致歉;贵州省能源局局长任茅台集团董事长丨每经早参
Mei Ri Jing Ji Xin Wen· 2025-10-25 23:00
Group 1 - Chinese Premier Li Qiang arrived in Singapore for an official visit, emphasizing the strong bilateral relations and cooperation between China and Singapore over the past 35 years [4] - The Chinese Ministry of Commerce reported that from January to September, the actual use of foreign capital in China was 573.75 billion yuan, a year-on-year decrease of 10.4% [4] - In the manufacturing sector, the actual use of foreign capital reached 150.09 billion yuan, while the service sector accounted for 410.93 billion yuan [4] Group 2 - The high-tech industry attracted 170.84 billion yuan in foreign investment, with significant growth in e-commerce services (155.2%), aerospace manufacturing (38.7%), and medical equipment manufacturing (17%) [4] - The China Securities Regulatory Commission is monitoring the significant sell orders in major securities firms, particularly in CITIC Securities, which saw a large sell order of approximately 1.045 billion yuan [11] - Xiaomi's ecological chain company, Qingmei Technology, launched a smart dishwasher manufacturing project with a total investment of 500 million yuan, aiming for an annual output value of 800 to 1 billion yuan [12][13]
深圳机场:立行立改,增加保障人员并试点启用登机连接装置
Xin Lang Cai Jing· 2025-10-25 21:11
对郑智化先生今天反映的情况,深圳机场高度重视,联合航空公司对现场保障情况快速进行了核实。相关情况如下: 郑先生于10月25日下午从深圳乘坐深航ZH9073航班前往台北。因该航班前序航班到达时,国际及地区航班近机位资源已饱和,深圳机场安排该航班远机位停靠。为方便乘坐轮椅的旅客登机,深 针对这次登机保障出现的不足,我们联合航司立行立改,进一步完善轮椅旅客服务保障流程和措施:自10月25日晚间起,将为有轮椅旅客的航班尽可能提供廊桥靠接保障,对于确实无法靠桥的 对于此次服务保障带来的不便,我们再次表示歉意。我们深知,机场服务与旅客预期还有差距,我们将认真听取意见建议,持续改进优化,努力为广大旅客出行提供更加顺畅、舒适、便捷的体验 ...
深圳机场将完善轮椅旅客服务保障
Xin Lang Cai Jing· 2025-10-25 21:11
转自:京报网_北京日报官方网站 【#深圳机场将完善轮椅旅客服务保障#】#深圳机场回应整改措施#10月25日晚,深圳机场发文称将立行立改,增加保障人员并试点启用登机连接装置。全文如下:对郑智化先生今天反映的情况 ...
遭知名歌手郑智化控诉“没人性”,深圳机场深夜再道歉:立行立改,将增加保障人员并试点启用有一定坡度的登机连接装置
Mei Ri Jing Ji Xin Wen· 2025-10-25 16:23
Core Points - Shenzhen Airport issued a statement addressing the concerns raised by singer Zheng Zhihua regarding the accessibility issues faced by disabled passengers during boarding [2][3] - The airport acknowledged the incident where Zheng had difficulty boarding flight ZH9073 due to the boarding vehicle's height difference, which was 20 cm from the aircraft door [2][5] - In response to the incident, Shenzhen Airport and the airline have committed to improving services for passengers with disabilities, including increasing the number of support staff and testing new boarding devices [2][3] Summary by Sections - **Incident Overview** - Zheng Zhihua expressed frustration on social media about the lack of humane treatment for disabled passengers at Shenzhen Airport, specifically mentioning the boarding vehicle's height issue [5] - The airport confirmed that Zheng was assisted by staff to board the aircraft after facing difficulties [2][5] - **Response and Actions Taken** - Shenzhen Airport has taken the incident seriously and is working with the airline to enhance the boarding process for passengers with disabilities [2] - Starting from the evening of October 25, the airport will provide bridge access for flights with wheelchair passengers whenever possible and increase the number of support personnel from one to two for better assistance [2] - A new boarding device with a slope is being tested to address height differences that complicate boarding for disabled travelers [2] - **Commitment to Improvement** - The airport expressed apologies for the inconvenience caused and acknowledged the need for ongoing improvements in service for all travelers [3][6] - The airport aims to review and optimize the service details for special passengers to ensure smoother travel experiences [6]
深圳机场再回应郑智化:增加保障人员并试点启用登机连接装置
Xin Jing Bao· 2025-10-25 16:18
Core Viewpoint - Shenzhen Airport has acknowledged the issues faced by a passenger with mobility difficulties during boarding and has committed to improving its services for wheelchair travelers [1][2] Group 1: Incident Overview - On October 25, a passenger, Zheng Zhihua, reported difficulties boarding flight ZH9073 to Taipei due to the use of a wheelchair [1] - The flight was parked at a remote location due to high demand for gate resources, leading to complications in boarding for passengers with mobility issues [1] Group 2: Response and Improvements - Shenzhen Airport, in collaboration with the airline, has taken immediate steps to enhance the boarding process for wheelchair users, including increasing the number of support staff from one to two for such flights [2] - The airport will also pilot a newly developed boarding device with a slope to address the height difference between the boarding vehicle and the aircraft door, facilitating smoother boarding for passengers with mobility challenges [2] - The airport has expressed its commitment to continuous improvement in service quality to meet passenger expectations [2]
深圳机场,深夜回应
Zhong Guo Ji Jin Bao· 2025-10-25 16:11
Core Points - Shenzhen Airport has acknowledged the issues raised by a passenger regarding the boarding process for wheelchair users and is taking immediate corrective actions [3][4] - The airport will enhance the support for passengers with reduced mobility by increasing the number of on-site assistance personnel and testing a new boarding connection device [3] Group 1 - The airport confirmed that due to a lack of available gate resources, a flight was required to park at a remote location, complicating the boarding process for a passenger using a wheelchair [3] - To address the boarding difficulties, the airport will provide bridge access for flights with wheelchair passengers whenever possible and will increase the number of support staff from one to two for those flights that cannot use the bridge [3] - A new boarding connection device, which has been tested and developed, will be piloted to help bridge the height difference between the boarding vehicle and the aircraft door, facilitating smoother boarding for passengers with mobility issues [3] Group 2 - The airport has expressed its apologies for the inconvenience caused and is committed to improving its services to meet passenger expectations [4] - Continuous feedback will be sought to optimize the travel experience for all passengers, ensuring a more comfortable and efficient journey [4]
深圳机场,深夜回应
中国基金报· 2025-10-25 16:08
深圳机场:立行立改,增加保障人员并试点启用登机连接装置 10月25日晚11点多,深圳机场发布情况说明,全文如下: 情况说明 对郑智化先生今天反映的情况,深圳机场高度重视,联合航空公司对现场保障情况快速进 行了核实。相关情况如下: 来源:深圳机场发布 针对这次登机保障出现的不足,我们联合航司立行立改,进一步完善轮椅旅客服务保障流 程和措施: 自10月25日晚间起,将为有轮椅旅客的航班尽可能提供廊桥靠接保障,对于确 实无法靠桥的航班,轮椅旅客现场保障人员数量由1名增加至2名,强化现场保障能力;试 点启用前期已研发测试的有一定坡度的登机连接装置,解决行动不便旅客登机车及廊桥与 飞机舱门高度差给轮椅旅客登机带来的不便,更好地帮助旅客安全顺畅登机。 对于此次服务保障带来的不便,我们再次表示歉意。我们深知,机场服务与旅客预期还有 差距,我们将认真听取意见建议,持续改进优化,努力为广大旅客出行提供更加顺畅、舒 适、便捷的体验。 les & FR 点击下载中国基金报客户端 ■ 中国基金报内容矩阵 ■ 巅峰对话 投资热点说 ETF风向标 IPO情报站 fe o 1 ■ a a - 444 and 4 4 CHINAFUND C ...