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People don't understand Agentforce is part and parcel of Salesforce, says CEO Marc Benioff
Youtube· 2025-10-14 23:31
Core Insights - The company emphasizes that the agent force is integral to its operations and products, rejecting the notion of separating it into a different entity as illogical [1] - The agent force platform has evolved significantly over the past year, with tens of thousands of deployments and notable clients like Michael Dell utilizing it for supply chain management [2] - There is a debate regarding the impact of AI on software, with the company asserting that AI is enhancing software rather than signaling its decline, countering narratives from analysts [3] Company Developments - The agentic platform is described as a major breakthrough, indicating a transformation in how software is utilized and integrated [4] - The company has seen rapid growth and adoption of its products, highlighting the importance of the agent force in driving this success [2][3] Industry Context - The discussion around AI's role in software suggests a shift in industry perceptions, with the company positioning itself as a leader in leveraging AI to enhance its offerings [3] - The narrative surrounding the future of software as a service is being challenged, with the company providing evidence of its continued relevance and growth in the market [3]
Can Dreamforce Defy Wall Street AI Bubble Fears?
Bloomberg Technology· 2025-10-14 19:18
I know writer to be another land focused company, a genetically focused company for the enterprise. Either you beat Salesforce at that or you work with them at that. Which is it.Yeah. What we do is help companies rewire operations to be AI native, and so partnerships with companies like Salesforce are really important part of that. So it's definitely the partnership angle.But there is something to be said around doing things native and being able to start with a blank sheet of paper versus, you know, layeri ...
Salesforce's Agentforce software is coming to OpenAI's ChatGPT
CNBC· 2025-10-14 18:48
Core Insights - Salesforce is increasing partnerships with generative AI leaders to mitigate business risks associated with rapid AI growth [1][4] - The company is integrating AI models from OpenAI and Anthropic into its Agentforce 360 software, expanding its capabilities beyond text to include voice calls [2][3] - Salesforce's stock has decreased by approximately 26% this year, contrasting with a 13% gain in the S&P 500, as investors seek faster revenue growth [4] Partnerships and Collaborations - Salesforce will collaborate with Anthropic to integrate Agentforce 360 into Claude, enhancing its AI capabilities [3][8] - The company is adopting Anthropic's Claude Code programming product within its engineering organization [8] - Other large software companies, such as Atlassian and Microsoft, are also forming partnerships with AI developers to enhance their offerings [5] Product Features and Developments - Agentforce 360 will allow users to access corporate information and create charts in Tableau via the ChatGPT assistant, which has over 800 million weekly users [6] - Companies working with both OpenAI and Salesforce will be able to utilize ChatGPT's instant checkout feature for product sales [7] - Salesforce plans to focus on regulated industries, starting with financial services, in collaboration with Anthropic [7] Market Position and Strategy - Salesforce's revenue from Agentforce has been described as "modest" by Morgan Stanley analysts, who maintain a buy rating on the company [4] - CEO Marc Benioff emphasizes the importance of Salesforce tools being utilized by next-generation AI companies, indicating a strong market position [9]
X @Bloomberg
Bloomberg· 2025-10-14 18:31
Salesforce said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations https://t.co/pPupEi9on7 ...
CORRECTING and REPLACING Salesforce and OpenAI Partner Across Enterprise Work and Commerce
Businesswire· 2025-10-14 18:22
Core Insights - Salesforce and OpenAI have announced an expanded strategic partnership to integrate their platforms, enhancing enterprise work and commerce experiences [1] Group 1: Partnership Details - The partnership will enable Salesforce's AI CRM to be integrated directly into ChatGPT, providing a unified experience across both platforms [1] - New integrations will bring OpenAI's frontier models into Salesforce, enhancing the capabilities of both companies [1]
Jim Cramer Believes Salesforce Declined “Because AI Eats Software”
Yahoo Finance· 2025-10-14 17:21
Group 1 - Salesforce, Inc. (NYSE:CRM) is highlighted in Jim Cramer's game plan, with a focus on the upcoming Dreamforce event in San Francisco [1] - The company provides customer relationship management and cloud-based tools, including platforms like Slack, Tableau, and Agentforce [2] - There is a belief that certain AI stocks may offer greater upside potential compared to Salesforce, suggesting a competitive landscape in the tech sector [3]
Truist Securities Reiterates Buy Rating on Salesforce (CRM) Stock
Yahoo Finance· 2025-10-14 17:06
Core Insights - Salesforce, Inc. (NYSE:CRM) is recognized as one of the Best Wide Moat Stocks to buy, benefiting from significant customer switching costs and network effects [1] - Truist Securities has reiterated a "Buy" rating with a price target of $400, citing potential catalysts that could enhance investor sentiment [1] - The company has been labeled a value trap by some investors, but Truist believes that AI and data products will drive improved bookings in the second half of the year and better growth prospects into FY 2027 and beyond [1] - Salesforce reported strong Q2 2026 results, surpassing financial targets and achieving its 10th consecutive quarter of operating margin expansion [2] - The company's data cloud and AI annual recurring revenue exceeded $1.2 billion, reflecting a 120% year-over-year increase [2] Financial Performance - Salesforce closed H1 2026 with robust performance across revenue, margin, cash flow, and cRPO [2] - The company has shown consistent improvement in operating margins over the last ten quarters [2] Market Sentiment - In Q3 2025, Salesforce's stock faced pressure due to concerns about trade tensions affecting GDP growth and IT budgets, as well as worries regarding AI's impact on Service Cloud seats [3] - There are concerns about the slower-than-expected monetization ramp from AI-enabled offerings like AgentForce [3]
Salesforce Collaborates on AI Projects With OpenAI and Stripe
PYMNTS.com· 2025-10-14 15:59
Core Insights - Salesforce has announced partnerships with OpenAI and Stripe to enhance its customer relationship management platform and improve shopping experiences for merchants [2][4]. Group 1: Partnership with OpenAI - The collaboration with OpenAI will integrate Salesforce's CRM platform directly into OpenAI's ChatGPT, allowing companies to access sales records, review customer conversations, and create Tableau visualizations [2]. - New integrations include Agentforce 360 apps in ChatGPT, Instant Checkout, and ChatGPT in Slack, among others [3]. - Salesforce aims to provide enterprises with instant recommendations and insights similar to those available to consumers through ChatGPT [4]. Group 2: Partnership with Stripe - Salesforce is working with Stripe and OpenAI to enhance shopping experiences through Agentforce Commerce by incorporating conversational AI [4]. - The collaboration will develop an Instant Checkout integration guided by the Agentic Commerce Protocol (ACP), co-developed by OpenAI and Stripe [5]. - This partnership aims to deliver a unified system for agentic commerce, creating a faster and more personalized purchasing path for merchants [6]. Group 3: Expansion of AI Capabilities - Salesforce has been expanding its AI capabilities through acquisitions, including Regrello for agentic process automation, Informatica for enhancing AI features in its CRM, and Convergence.ai for developing next-generation AI agents [7].
LVMH Sales Pick Up In Ray of Light for Beleaguered Luxury Sector
WSJ· 2025-10-14 15:57
Core Insights - The owner of Louis Vuitton has reported an improvement in sales growth, indicating a potential turning point for the luxury sector after a prolonged slump in demand that has negatively impacted most high-end brands [1] Company Summary - Louis Vuitton's owner is experiencing a recovery in sales growth, which is a positive development for the luxury goods market [1] Industry Summary - The luxury sector may be reaching a turning point, suggesting that the prolonged decline in demand could be reversing, benefiting high-end brands [1]
X @Anthropic
Anthropic· 2025-10-14 15:45
We’re expanding our partnership with @Salesforce.Claude is now a preferred model in Agentforce for regulated industries. We’re deepening Claude’s integration with Slack, and Salesforce is rolling out Claude Code for its global engineering organization.https://t.co/2tHHWxsBvM ...