Core Viewpoint - The article discusses the recent controversies surrounding New Oriental and its founder Yu Minhong, particularly focusing on employee grievances and Yu's response from Antarctica, highlighting the disconnect between management and staff experiences [1][4][7]. Group 1: Employee Grievances - A New Oriental employee publicly criticized the excessive work hours and unrealistic performance targets, describing the work environment as a "996 single day off" situation, which has led to dissatisfaction among staff [2][3]. - The employee's long message was inspired by Yu Minhong's email from Antarctica, which encouraged open expression and freedom of speech, motivating them to voice their concerns [2][3]. Group 2: Yu Minhong's Response - Yu Minhong addressed the situation by reassuring that the employees who wrote the letter are safe and continuing their work, and he has instructed relevant departments to investigate the issues raised [1][4]. - In a follow-up communication, Yu expressed gratitude to employees and supporters, reflecting on the company's journey and emphasizing the importance of maintaining the company's image and addressing employee concerns through internal channels [10]. Group 3: Public Reaction - The internal letter from Yu did not resonate as expected with employees, leading to mixed reactions on social media, where some employees humorously contrasted Yu's Antarctic experience with their own challenging work conditions [7]. - Yu clarified misconceptions about his trip to Antarctica, including the cost, and reiterated the company's tradition of allowing employee feedback while cautioning against extreme public statements [7][10].

Core Viewpoint - The article discusses the recent controversy surrounding New Oriental Education and its chairman, Yu Minhong, following an employee's open letter expressing concerns about excessive working hours and unrealistic performance targets. The chairman reassured that the employees are safe and their concerns will be addressed [1][2][3]. Group 1: Employee Concerns - An employee's open letter criticized the company's culture of overwork, stating that working over 12 hours a day has become the norm, and the promised weekends off are rarely honored [3][5]. - The letter highlighted issues such as unrealistic performance indicators, excessive overtime, and a chaotic work environment, leading to employee fatigue and confusion [6]. - The employee expressed a desire for basic labor rights to be respected and for the company to return to a focus on both educational quality and employee welfare [6]. Group 2: Company Response - Yu Minhong acknowledged the employee's concerns and stated that he has requested relevant departments to investigate and listen to employee feedback, promising immediate corrections if issues are found [1][2]. - The company has a clear internal reporting mechanism for grievances, and the employee's public letter was deemed an inappropriate method of communication [7]. - Yu Minhong emphasized the importance of maintaining the company's image and encouraged employees to address unfair treatment through internal channels first, while also allowing for open expression of concerns [8].

Core Viewpoint - The founder of New Oriental, Yu Minhong, addressed concerns regarding employee treatment and internal complaints, assuring that employees are safe and their issues will be investigated [1][2]. Group 1: Employee Concerns - A long message from a course consultant in Hangzhou highlighted excessive working hours, stating that the team has been trapped in a "996 single day off" cycle, working from 9:30 AM to 9:30 PM, which exceeds ten hours daily [2]. - The message also pointed out that the promised double days off in the employment contract are rarely realized, and the eight-hour workday mandated by labor laws has become unattainable [2]. - Employees expressed gratitude for Yu Minhong's previous communication, which encouraged open expression of concerns, motivating them to voice their difficulties [2]. Group 2: Company Response - A staff member from Hangzhou confirmed that the message was indeed sent by an employee but was deleted shortly after due to improper communication methods, as the company has established reporting mechanisms [3]. - Yu Minhong's recent communications, including an apology letter sent from Antarctica, emphasized the responsibility of employees to uphold the company's image and resolve issues through internal channels [3]. - The company encourages open feedback but advises caution regarding extreme statements made on social media, as the stability of the company is essential for employees' peace of mind [3].

Core Viewpoint - The recent events involving New Oriental's founder Yu Minhong and employee grievances have sparked significant public attention, highlighting issues related to employee workload and company culture [1][2]. Group 1: Employee Concerns - A New Oriental employee publicly criticized the excessive workload, unrealistic performance metrics, and complex job responsibilities faced by course consultants [2]. - The employee expressed gratitude for Yu Minhong's previous communication encouraging open feedback, which motivated them to voice their concerns [2]. Group 2: Yu Minhong's Response - Yu Minhong addressed the situation by assuring that employees who raised concerns are safe and continuing their work, and he has instructed relevant departments to investigate the issues raised [1]. - In a company-wide letter dated November 23, Yu Minhong apologized and explained the context of his previous communication sent from Antarctica, emphasizing the importance of maintaining the company's image and encouraging internal resolution of grievances [2].

Core Viewpoint - New Oriental's chairman, Yu Minhong, addressed recent employee complaints about excessive overtime, assuring that the employees who wrote the letter are performing their duties normally and will not face repercussions [1] Group 1: Employee Concerns - A New Oriental course consultant publicly criticized the company's work culture in an internal letter, highlighting issues such as the "996 single rest" cycle, where employees work over 10 hours daily, contradicting the labor contract's stipulation of a two-day weekend and an 8-hour workday [1] - Yu Minhong emphasized that the company will investigate the issues raised by employees and will take corrective actions if the concerns are validated [1] Group 2: Company Response - Yu Minhong reassured the public that the employees who expressed their concerns are safe in their positions and are continuing to work normally [1] - The company is taking the complaints seriously and is committed to respecting employees' basic labor rights [1]

12月6日，新东方集团董事长俞敏洪发文：南极事件和新东方员工公开信的事情，一再把我和新东方推上热搜，有朋友担心写信的员工被整。请大家放 心，他们都在各自的岗位上正常上班。他们反映的问题，我已经要求相关部门认真调查，倾听员工的诉求，真有问题的，立刻纠正。 尊敬" 东方管理层 屏行安。 据极目新闻此前报道，12月4日，一名新东方员工发表全员信吐槽加班，在社交平台上传开后引发争议。该员工称，俞敏洪在南极发信谈"教育初心"和"以 人为本"，自己却陷在"每天工作超12小时""遥不可及的招生指标"里，劳动合同里的双休已成奢望。 近日拜读俞敏洪先生从南极发来的群邮,字 里行间对教育初心的坚守、对团队价值的珍 视,让身为新东方一员的我倍感动容。俞先 生在冰原之上回望教育本质,强调"以人为 本"的理念,这与我当初选择加入新东方的 初衷不谋而会 —— 我曾坚守,这里是既能 实现* ,理想,也能让、工获得尊严与一衡 的一合。然而低近当看手机里弹!了"明天 继续早到""过,司单休"的通知,再想想那些 遥不可及的招生指标、没完没了的杂活与突 如其来的临时任务,这份期待又瞬间被现实 击碎。 目入秋以来,课程顾问团队便陷入了"996 单休 ...

舆论旋涡中的俞敏洪，再度发声！ 12月6日，新东方创始人俞敏洪发文称："南极事件和新东方员工公开信的事情，一再把我和新东方推上热搜，有朋友担心写信的员工被整。请大家放心， 他们都在各自的岗位上正常上班。他们反映的问题，我已经要求相关部门认真调查，倾听员工的诉求，真有问题的，立刻纠正。也感谢广大网友对新东方 的关心！" 对于俞敏洪此次发声，有抖音网友表示，"互联网公司'996'是常事，只要不违法""公司有问题处理公司，员工有问题处理员工""做好人太难了"。 【导读】俞敏洪回应员工写信吐槽加班：已要求调查 中国基金报晨曦综合整理 回顾来看，11月16日，新东方迎来成立32周年，俞敏洪身处南极向全体员工发出一封全员信，信中提到："此刻，我正站在南极的冰雪世界中。四周是浩 瀚的洁白、翡翠般的冰山和无边的宁静。" 然而，这封本是庆祝公司生日、激励员工的公开信，却引发诸多争议。多名员工表示无法与正在旅游的老板共情，类似言论在多个社交平台引热议。疑有 员工发文调侃与吐槽，称"今夜，所有xdfer（新东方人）都是南极人"，暗指老板的"远方"与员工的"现场"形成鲜明对比。 11月23日，俞敏洪就内部信引发的风波向全体员工致歉。 ...

Core Viewpoint - The founder of New Oriental, Yu Minhong, has responded to employee complaints regarding overtime and working conditions, assuring that he has requested an investigation into the issues raised and that employees are safe in their positions [2][10]. Group 1: Employee Concerns and Company Response - Employees expressed dissatisfaction with the disparity between Yu Minhong's experiences in Antarctica and their own challenging working conditions, including excessive overtime and unattainable recruitment targets [10][11]. - Yu Minhong acknowledged the controversy surrounding his letter sent from Antarctica, apologizing for any misunderstanding and emphasizing that he did not intend to boast but rather to share his perspective [9][11]. - An employee's open letter highlighted the contrast between the company's stated values of "education初心" and "people-oriented" principles and the reality of working over 12 hours daily, with weekends becoming a luxury [10][11]. Group 2: Internal Communication and Management Style - Yu Minhong stated that he maintains open communication with employees and has never expressed anger towards them, indicating a management style that seeks to avoid fear among staff [13]. - The company has established clear reporting mechanisms for employee grievances, but the method of public complaint through the internal platform was deemed inappropriate by management [11][12]. - Following the controversy, Yu Minhong confirmed the departure of a key figure from the company, indicating ongoing changes in leadership and management structure [13].

12月6日，新东方创始人俞敏洪发文："南极事件和新东方员工公开信的事情，一再把我和新东方推上热 搜，有朋友担心写信的员工被整。请大家放心，他们都在各自的岗位上正常上班。他们反映的问题，我 已经要求相关部门认真调查，倾听员工的诉求，真有问题的，立刻纠正。" 12月4日，有新东方杭州课程顾问在公司内部群中发布了一篇长文。图片显示，该长文内容对课程顾问 岗位的加班强度、指标远超实际、工作内容冗杂等问题进行控诉。该员工还提到了近期新东方创始人俞 敏洪从南极发来的群邮，表示很感谢俞敏洪的邮件中提到"欢迎大家公开吐槽、鼓励言论自由"，这也激 励了其敢于说出心中所想，以及当下遇到的困境。 俞敏洪近期因在南极旅游时发布一封全员信陷入舆论漩涡。11月23日，俞敏洪写了一封主题为"让我们 一起努力"的全员信，向员工道歉，并详细解释了自己南极写信的缘由和初衷。俞敏洪在信中表示，若 员工未放弃新东方工作，就有责任维护公司发展与形象。遇到不公平待遇或受欺负，应优先通过内部渠 道解决。公司鼓励公开吐槽，但发表到自媒体上的极端言论需慎重，毕竟公司正常发展是员工安心工作 的前提。 ...

每经编辑｜何小桃 12月6日，新东方集团董事长俞敏洪发文：南极事件和新东方员工公开信的事情，一再把我和新东方推上热搜，有朋友担心写信的员工被整。请大家放 心，他们都在各自的岗位上正常上班。他们反映的问题，我已经要求相关部门认真调查，倾听员工的诉求，真有问题的，立刻纠正。 据极目新闻此前报道，12月4日，一名新东方员工发表全员信吐槽加班，在社交平台上传开后引发争议。该员工称，俞敏洪在南极发信谈"教育初心"和"以 人为本"，自己却陷在"每天工作超12小时""遥不可及的招生指标"里，劳动合同里的双休已成奢望。 尊敬" : 东方管理层 屏信安。 近日拜读俞敏洪先生从南极发来的群邮,字 里行间对教育初心的坚守、对团队价值的珍 视,让身为新东方一员的我倍感动容。俞先 生在冰原之上回望教育本质,强调"以人为 本"的理念,这与我当初选择加入新东方的 初衷不谋而会 —— 我曾坚守,这里是既能 实现* 继续早到""过,与单休"的通知,再想想那些 遥不可及的招生指标、没完没了的杂活与突 如其来的临时任务,这份期待又瞬间被现实 击碎。 目入秋以来,课程顾问团队便陷入了"996 单休"的循环,每日工作时长几乎从早9:3个 延伸至108 ...