一边是堆积如山的养老金发放业务，一边是老人的紧急需求，网点负责人选择毫不犹豫说道："再忙也 要满足老人的需求！"尽管人员紧张，网点还是从岗位上抽调出两名工作人员，带着设备和资料，马不 停蹄赶到老人家中。顾不上歇脚，他们立刻投入工作：仔细核实身份信息、耐心引导老人完成签字确 认、逐项检查手续细节……每一步都做得细致入微，确保流程准确无误。"这么忙还专门跑一趟，真是 太感谢了！"老人家属紧握着工作人员的手连声道谢。这才有开头送锦旗这一感人的一幕。 近日，陈女士来到农行济南东郊支行，将一面印着"服务至上暖人心，细致入微显真情"的锦旗送到工作 人员手中，感谢该行上门为家中老人补办社保卡。 多年来，该行始终坚守"金融为民"的服务理念，把客户需求放在首位。针对老年群体，不仅常态化提供 上门服务，网点内还设有绿色通道、专人引导等贴心举措，让金融服务更有温度。未来，该行将继续以 客户为中心，用更贴心的服务、更便捷的金融服务，不断提高群众幸福感、获得感。 事情还要从几天前说起，当天正值养老金发放日，农行济南东郊支行大厅挤满了来领取养老金的银发客 户。就在这紧张的节奏中，一个求助电话打到网点：一位90多岁的高龄老人因行动不便，急 ...

Core Viewpoint - China Agricultural Bank's Changsha Lushan Branch emphasizes a people-centered approach in financial services, integrating warmth and community engagement into its operations [2][12]. Group 1: Unique Service Offerings - The branch has developed distinctive themed outlets, such as the "Reading Room," which provides a vibrant space for children to engage in reading and creative activities, hosting over 18 events since its opening [3]. - The Lushan Jinmao Building Branch focuses on high-end, customized services, exemplified by a case where staff assisted an elderly customer with inheritance matters, showcasing attention to detail and customer care [4][10]. Group 2: Community Engagement and Welfare Activities - The branch actively conducts welfare activities, such as the "Cool Summer" initiative, distributing care packages to outdoor workers and police officers during hot weather, enhancing their sense of community support [7][8]. - During the exam season, the branch organized a "Love Exam" volunteer event, providing students and parents with essential supplies and financial knowledge, thereby fostering a supportive environment [8][9]. Group 3: Home Service Initiatives - The branch offers home service for elderly and disabled clients, ensuring they receive necessary banking assistance without the need to visit the branch, as demonstrated by multiple successful home visits [10][11]. - Educational initiatives on retirement policies were conducted to address the needs of an aging population, helping attendees understand complex topics in a simplified manner [11]. Group 4: Commitment to Financial Inclusion - The branch's efforts reflect a commitment to financial inclusion, ensuring that services reach underserved communities and individuals, thereby contributing to the overall well-being of society [12].

Core Viewpoint - The recent blood donation event organized by Guangfa Bank's Nanjing branch exemplifies the bank's commitment to social responsibility and community service, reinforcing the theme of "Finance for the People" [1][2]. Group 1: Event Overview - The blood donation activity was themed "Finance for the People, Passionate Together," with enthusiastic participation from bank employees, showcasing their dedication to public service [1]. - Employees engaged in the donation process included both seasoned donors and first-time participants, creating a warm and supportive atmosphere [1]. - A bank manager adjusted his schedule to donate 400 milliliters of blood, emphasizing the importance of social responsibility [1]. Group 2: Financial Education and Community Engagement - Alongside the blood donation, volunteers set up a financial knowledge promotion booth, distributing educational materials and discussing recent high-profile scams [1][2]. - The volunteers highlighted the "Three No's and One More" principle to prevent telecom fraud, targeting vulnerable groups such as the elderly [1]. - The event also featured a financial knowledge quiz to engage the public, merging charitable efforts with financial literacy [2]. Group 3: Future Initiatives - Guangfa Bank's Nanjing branch plans to continue its "Finance for the People" initiatives, regularly conducting public welfare activities and exploring innovative "Finance + Public Welfare" models [2]. - The bank aims to harness social forces through ongoing charitable actions to promote positive energy and enhance the quality of life for the community [2].

Core Viewpoint - Zhongyou Consumer Finance is committed to enhancing consumer awareness and ability to protect their legal rights, focusing on the theme "Postal Protection, Responsibility Together" [1][2] Group 1: Consumer Rights Protection Initiatives - Zhongyou Consumer Finance promotes consumer rights through various channels, including the "Zhongyou Wallet" app, official website, and social media, utilizing educational materials to explain risks and scams [1] - The company collaborates with the Guangdong Consumer Rights Protection Center to expose illegal intermediaries and help consumers identify and prevent risks [1] Group 2: Financial Education and Awareness - The company employs both online and offline methods to improve financial literacy and risk awareness among consumers, including community outreach and financial education zones [1] - Digital technology is leveraged to enhance educational outreach to vulnerable groups, ensuring effective financial education and service delivery [2] Group 3: Commitment to Social Responsibility - Zhongyou Consumer Finance adheres to the "Finance for the People" philosophy, actively fulfilling its corporate social responsibility [2] - The company plans to continue strengthening consumer rights protection efforts to support the healthy and stable development of the financial market [2]

Core Viewpoint - The article highlights a heartwarming incident where a senior citizen received urgent financial assistance from Agricultural Bank of China (ABC) to cover emergency medical expenses for his spouse, showcasing the bank's commitment to customer service and community support [1][2]. Group 1: Emergency Response - A 70-year-old man rushed to ABC's Jinan Tangye branch seeking help after his spouse was involved in a car accident and required immediate surgery, but he was unable to access the funds due to a locked bank card [1]. - The bank staff quickly activated a special emergency service mechanism to assist the elderly customer, coordinating with higher authorities to expedite the process [1][2]. Group 2: Customer Care - The customer manager noticed the elderly man had not eaten and arranged for a meal during the journey to the hospital, demonstrating the bank's attentiveness to customer needs beyond financial services [2]. - After gathering necessary documents and completing the authorization process, the bank staff efficiently facilitated the withdrawal of cash for the surgery, which brought immense relief to the elderly man [2]. Group 3: Commitment to Service - The incident exemplifies ABC's "finance for the people" philosophy, emphasizing the importance of timely and compassionate service in critical situations [2]. - The bank plans to continue optimizing its emergency service processes to enhance customer satisfaction and ensure that financial services are both swift and warm [2].

Core Viewpoint - Agricultural Bank of China (ABC) demonstrated its commitment to customer-centric service and social responsibility by successfully assisting a severely burned client in completing banking transactions despite challenges with facial recognition technology [1] Group 1: Customer Service - The client faced difficulties in identity verification due to severe facial and bodily burns, which hindered the use of standard facial recognition systems [1] - ABC staff quickly activated an emergency service protocol, adhering to the principle of "special cases handled specially, urgent matters handled urgently" [1] - The staff reassured the client while coordinating with local law enforcement to verify the client's identity through multiple channels, ensuring compliance and protecting the client's rights [1] Group 2: Efficiency and Recognition - The identity verification process was completed in under 30 minutes, allowing the client to access necessary account details promptly [1] - The client expressed high appreciation for the attentive service, praising the professionalism and patience of the staff [1] Group 3: Future Commitment - ABC plans to continue fulfilling its social responsibilities and enhancing service innovation to create a more inclusive and warm financial service environment [1] - The bank aims to ensure that financial services reach and assist every individual in need [1]

推开老人家的门，小王笑着对老人说："刘老师，咱慢慢弄，不着急。"小岳则麻利地铺开资料，轻声讲 解操作步骤。见老人盯着手机屏幕犯愁，小王特意调大字体，握着老人的手一点点演示："您看，点这 个'账户绑定'，再输验证码…… 对，就是这样。" 绑定Ⅰ类卡、完成转账，全程只用了十五分钟。可两人并未急着离开，小王拿出一张服务卡递给老 人："这上面有我们网点信息，以后任何业务问题，您就打这个电话。" "你们不仅帮我办了业务，还想得这么周到。"老人摩挲着服务卡，反复念叨，"农行这服务，比亲人还 贴心！"轮椅虽困住了脚步，却隔不断金融服务的暖意。从快速响应需求，到细致讲解流程，再到留下 长效服务承诺，农行济南分行营业部用专业与真诚，让每一位特殊客户都能感受到"金融为民"的温度。 "真没想到你们能跑一趟，这可解决了我的大难题！"近日，农行济南分行营业部营业室的两名工作人员 小王和小岳刚走进刘老先生家，坐在轮椅上的老人就激动地迎了上来，眼里泛起泪光。 此前，网点内勤行长小颜接到刘老先生的求助电话：因腿疾无法出门，名下Ⅱ类卡中的十万元急需转 出，可自己年事已高，既不会操作手机银行，身边又无亲人协助。"您别急，我们可以上门服务。"颜主 ...

Core Insights - The "2025 Asset Management Annual Conference" held in Shanghai focuses on the theme of "Breaking the Deadlock and Restructuring - Rebuilding Competitiveness in Asset Management" [1] - The conference gathered over a thousand participants, including financial regulators, experts, and institutional leaders, to discuss trends and multi-asset allocation in the asset management industry [1] Group 1: Industry Trends - The asset management industry is transitioning from "scale expansion" to "quality improvement," driven by favorable economic conditions, with China's GDP growing by 5.3% year-on-year in the first half of the year [2] - The asset management market in China is expanding, with a more diversified industry structure, reflecting a "hundred flowers blooming" scenario [2] - By the end of 2024, Shanghai is expected to have 1,782 licensed asset management institutions, with foreign financial institutions accounting for one-third of this total, showcasing Shanghai's attractiveness [2] Group 2: Company Strategy - The company has established a "digital intelligence" strategy focusing on five key areas: technology finance, supply chain finance, inclusive finance, cross-border finance, and financial asset management [3] - The total assets of the company have surpassed 9.6 trillion yuan, ranking 19th in the "Global 1000 Banks" list by "Banker" magazine for 2025 [3] - The company aims to enhance its global brand value by integrating various licenses and building a comprehensive service capability across the investment chain [3] Group 3: Future Directions - The company emphasizes the importance of creating long-term value for clients and providing comprehensive, friendly, and ethical services [4] - It aims to enhance the digital intelligence level of investment research, allocation, marketing, and management through collaboration in wealth management [5]

Core Insights - First Capital achieved total revenue of 1.832 billion yuan in the first half of 2025, representing a year-on-year growth of 20.20% and a net profit attributable to shareholders of 486 million yuan, up 21.41% year-on-year [1] - The company reported total assets of 55.150 billion yuan, an increase of 4.56% from the end of the previous year, and net assets attributable to shareholders of 17.003 billion yuan, up 4.28% [1] - The company aims to enhance its comprehensive financial service capabilities by focusing on customer-centric strategies and expanding its client base and asset scale [1] Asset Management Business - First Capital's asset management business had a total entrusted management fund of 66.325 billion yuan by the end of June 2025, an increase of 12.687 billion yuan, or 23.65% from the end of 2024 [1] - The subsidiary, Chuangjin Hexin, established 457 products, including 358 private asset management plans and 99 public fund products [2] - The public fund management scale reached 164.698 billion yuan, increasing by 18.944 billion yuan, or 13.00% from the end of 2024 [2] Fixed Income and Brokerage Business - The fixed income business deepened its trading-driven strategy, with the company ranking 6th in the market for non-bank members in terms of government bond trading volume [2] - The company completed 70 debt financing projects in the first half of 2025, with a total underwriting amount of 25.274 billion yuan, a year-on-year increase of 296.64% [3] - The brokerage business saw a significant increase in client acquisition, adding 121,100 new clients and increasing client asset scale by 6.382 billion yuan [3] Investment Banking Business - The investment banking division focused on the North Exchange IPO business, successfully applying for one IPO project in the first half of 2025, with two projects under review by the end of June [3] - The company ranked 26th in the industry for corporate bond underwriting scale, improving by 29 places year-on-year [3] Future Outlook - First Capital emphasizes a development philosophy centered on serving the nation and the public, committing to professional and specialized growth [4] - The company aims to contribute to the high-quality development of the capital market and the construction of a strong financial nation [4]

Group 1 - The event "SCO Commitment: Singing the Voice of the Heart" was held in Tianjin, showcasing a cultural exchange between Kazakhstan and China, particularly focusing on hearing-impaired children [1][2] - The Tianjin Dolphin Choir, composed entirely of hearing-impaired children, and the Kazakhstani dance troupe "Sensitive" participated in the event, highlighting their artistic talents and resilience [2] - The event aimed to deepen cultural exchanges and friendship between China and Kazakhstan while raising awareness for hearing-impaired children [2] Group 2 - Bohai Life Insurance provided insurance coverage totaling nearly 56 million yuan for over 100 performers during the event, ensuring their safety [3] - The company emphasized its commitment to social responsibility and community support, viewing insurance as a bridge for love and connection among people [3] - Bohai Life Insurance has donated over 7 billion yuan in insurance coverage over the years, actively participating in various public welfare initiatives [3]