Core Viewpoint - The article emphasizes the importance of financial knowledge dissemination and consumer protection in the financial industry, highlighting the initiatives taken by Ruizhong Insurance to enhance risk awareness among consumers and promote healthy financial practices [1][3]. Group 1: Financial Knowledge Promotion - Ruizhong Insurance in Lianyungang actively conducted the "Risk Warning Delivered to Your Door" campaign during September 2025, focusing on helping consumers make informed financial choices and avoid scams [1]. - The campaign's theme was "Protecting Financial Rights and Supporting a Better Life," aimed at enhancing consumer protection capabilities [1]. Group 2: Targeted Outreach - The initiative targeted specific groups, including the elderly, new citizens, students, and rural residents, providing tailored financial education and support [3]. - In communities, simple language was used to explain pension planning and fraud prevention to elderly individuals, safeguarding their financial interests [3]. - In business circles, knowledge about group insurance was shared with new citizens and employees to support stable business operations [3]. Group 3: Inclusive Financial Services - The campaign paid special attention to the financial needs of marginalized groups, including the disabled and foreign nationals, ensuring accessible communication and multilingual service guides [3]. - Ruizhong Insurance's outreach efforts aimed to ensure that no one is left behind in accessing financial services, reflecting the industry's commitment to inclusivity [3]. Group 4: Consumer Rights Education - The promotional team utilized Financial Awareness Month to educate consumers about their rights in financial transactions, simplifying complex financial terms into understandable concepts [3]. - The initiative aimed to enhance consumer awareness at the grassroots level and fulfill the responsibility of educating consumers about their rights [3].

Core Viewpoint - The joint initiative by the National Financial Supervision Administration, the People's Bank of China, and the China Securities Regulatory Commission aims to enhance public financial literacy and protect consumer rights through the "2025 Financial Education Promotion Week" [1] Group 1: Financial Education and Consumer Protection - The "2025 Financial Education Promotion Week" focuses on improving financial literacy among the public and safeguarding the legitimate rights of financial consumers [1] - Ping An Consumer Finance has actively participated in this initiative by organizing a public welfare event titled "Guarding Safety · Anti-Fraud Pin Exchange" in collaboration with the Pudong Public Security Bureau [1][3] - The event utilized customized badges to create a communication bridge between the police and the public, effectively disseminating anti-fraud knowledge through engaging activities [1] Group 2: Company Initiatives and Achievements - Since its establishment, Ping An Consumer Finance has consistently prioritized consumer rights protection, integrating it into corporate governance and enhancing sales traceability mechanisms [3] - The company has conducted over 260 financial literacy promotion activities, reaching approximately 15 million people by June 2025 [3] - Ping An Consumer Finance emphasizes collaboration with external institutions, including law enforcement, to combat financial crime and explore new solutions for consumer protection [3]

Core Viewpoint - The newly revised "Consumer Rights Protection Regulatory Evaluation Measures" by the National Financial Supervision Administration includes pension insurance companies as core evaluation subjects, aiming to enhance consumer rights protection in the financial industry and address issues like sales misguidance and claims difficulties [2][3]. Group 1: Evaluation Framework - The evaluation framework consists of seven key elements: "system mechanism," "suitability management," "marketing behavior management," "dispute resolution," "financial education," "consumer service," and "personal information protection" [3]. - The weight distribution indicates that "marketing behavior management" and "dispute resolution" together account for 50% of the evaluation, directly targeting long-standing issues in the insurance industry [3]. - Institutions will be evaluated on the entire process from product design to complaint handling, with core indicators including truthful disclosure, risk warnings, and the timeliness and transparency of claims services [3]. Group 2: Regulatory Incentives and Responsibilities - The evaluation results will be scored out of 100 and categorized into five levels, with institutions receiving higher scores benefiting from reduced inspection frequency and support for innovative business trials [4]. - Institutions rated 3 or below will face increased inspection frequency and may need to enhance the weight of consumer protection in their overall performance evaluations [4]. - Institutions rated 5 may be ordered to suspend related business and hold executives accountable, emphasizing the importance of consumer protection at the board and management levels [5]. Group 3: Industry Competition Dynamics - The implementation of the new evaluation measures is expected to reshape competition in the pension insurance sector, linking consumer protection performance directly to institutional development [6][8]. - Some companies have shown high growth in insurance revenue alongside high complaint volumes, while others with fewer complaints have experienced significant declines in revenue [6]. - The shift towards professional development in pension insurance, as mandated by recent regulations, may lead to a decrease in complaints but could also pressure some companies' premium income [7]. Group 4: Consumer Impact - As institutions integrate consumer protection requirements into their performance assessments and business processes, expectations for reduced sales misguidance and improved claims efficiency are becoming more realistic [8]. - The regulatory changes are anticipated to drive the pension insurance industry towards a more standardized and sustainable development path [8].

Core Insights - The event "Focusing on Non-Heritage Inheritance, Illuminating Consumer Protection" was successfully held by China Everbright Bank Beijing Branch during the "Financial Education Week" on September 17, integrating financial knowledge dissemination with the preservation of intangible cultural heritage [1][2] - The event featured a thematic speech by the bank's president, Wang Yongqi, who discussed real fraud cases and the collaborative efforts of the bank's teams to help clients recover lost funds, emphasizing the importance of consumer rights protection [1][2] Group 1 - The event was attended by leaders from the National Financial Supervision Administration, local government, and banking associations, highlighting the collaborative effort in promoting financial education [1] - Interactive activities such as "Consumer Rights Protection Knowledge Quiz" and "Non-Heritage Connection" were designed to engage participants in learning about financial knowledge through games [2] - Participants experienced traditional crafts guided by inheritors of intangible cultural heritage, merging financial education with cultural appreciation [2] Group 2 - The bank aims to continue its mission of protecting consumer rights, promoting financial knowledge, and fostering a trustworthy financial consumption environment [2] - Future initiatives will focus on enhancing financial service quality and boosting consumer confidence through better services [2]

任洪斌 筑牢政治意识，准确把握消保工作时代要求 金融是国家重要的核心竞争力，金融安全是国家安全的重要组成部分。做好消费者权益保护工作，是坚决贯彻 党中央金融决策部署的具体体现，是落实"以人民为中心"发展思想的必然要求，更是推动金融高质量发展、维 护经济社会大局稳定的内在需要。 分行党委切实提高政治站位，将消保工作列为"一把手"工程，纳入年度重点任务与绩效考核体系，建立健全"党 委负责、分管推进、部门协同、全员参与"的责任机制，确保消保工作与经营管理同规划、同实施、同考核，真 正把"人民金融"的理念落到实处。 面对当前金融业态多元化、消费场景复杂化、风险隐蔽化的新挑战，我们更深刻认识到：必须始终从维护国家 金融安全、巩固党的执政基础的政治高度，进一步增强消保工作的系统性、预见性和创造性，使其真正成为金 融稳健运行的"压舱石"、服务优化升级的"推进器"和增强群众金融获得感的"连心桥"。 践行金融为民，彰显消保工作政治与社会价值 消保工作是金融机构回馈社会、服务民生、履行责任的重要体现。我行始终坚守"金融为民"初心，将消费者权 益保护与客户服务、普惠金融、消费振兴等紧密结合，持续提升金融服务的覆盖率、可得性和满意度 ...

为积极响应关于加强金融知识普及、提升公众金融素养的活动号召，平安产险南平中心支公司围绕"保 障金融权益，助力美好生活"的活动主题，积极开展金融教育宣传周活动，以实际行动践行"金融为 民"的初心使命。 9月11日起，平安产险南平中心支公司及四级机构以营业网点为宣传阵地，通过LED显示屏、海报、电 视等，积极面向社会公众开展消费者权益保护的宣传。工作人员主动向到店客户介绍金融消费者常识， 帮助消费者了解金融八大权益，针对销售误导、理赔误区、老年人金融权益保障等热点问题主动提示风 险。 L Drago Van P 发文 Q ering n 18 1 : 14 4 1X 8 GilD T 第119 f . E P . B B B B B B B B . B . B . B . B . B . B . B . B play co 16 z或愿者协 星 行 124 守住钱队 护好幸福 南平松濱 . S and F 74 未来，平安产险南平中心支公司将继续积极履行企业责任，贴近人民群众积极组织实用、互动性强的金 融消保知识宣传活动，全面提升消费者权益保护工作水平，切实增强人民群众金融服务的便利性、可得 性和获得感。 (黄洁 ...

Core Viewpoint - The event organized by Ping An Insurance aims to promote financial literacy and consumer protection while integrating local cultural elements, specifically the teachings of Zhuzi, to enhance community engagement and awareness [1][9]. Group 1: Event Overview - On September 13, Ping An Insurance and Ping An Life held a financial education event in Yuxi, leveraging the local tradition of welcoming new students with Zhuzi culture [1]. - The event featured a financial carnival format, combining cultural education with financial safety awareness for citizens and students [1][9]. Group 2: Activities and Engagement - The event included various interactive stations such as a financial knowledge consultation desk and games designed to educate participants about financial risks and consumer rights [3][5]. - Activities were divided into four areas: financial knowledge quiz, risk assessment games, personal information protection exercises, and awareness of illegal financial intermediaries, all aimed at enhancing understanding of financial principles [3][5][7]. Group 3: Educational Content - A special session titled "Opening the Pen for Finance" was conducted, where students learned about Zhuzi's teachings while also gaining insights into financial concepts [5]. - Animated short films and interactive sessions were used to teach students about identifying illegal financial practices and understanding the risks associated with campus loans [7]. Group 4: Corporate Responsibility - Ping An Insurance emphasizes its commitment to consumer rights protection and aims to establish a sustainable financial ecosystem that prioritizes consumer safety and service quality [9].

在2025年金融教育宣传周活动期间，阳光人寿山东分公司精心策划并推出了《以案说险 廿四图鉴》专 题汇编线上系列。该图鉴汇聚全辖机构的智慧与实践，以生动直观的"一图读懂"形式，将复杂的保险知 识转化为通俗易懂的"故事"语言，成为本次宣传周的一大亮点。 亮点三：文化赋能，借"廿四"概念寓意全天候守护 亮点一：内容覆盖广，聚焦消费全周期风险防范 创意借鉴中国传统的"二十四节气"智慧，以"廿四图鉴"为名，寓意阳光人寿山东分公司的消费者权益保 护工作如节气般循时而动，与时俱进，为消费者的金融生活提供全年无断点、全方位的智慧守护与风险 提示，体现了品牌的文化底蕴与人文关怀。 《图鉴》内容极具系统性与实用性，覆盖保险消费全流程中的关键风险点。从投保前的"如实告知"重要 性、"代签名"合同效力解析，到投保中的"看清保险责任"、"读懂条款关键词"，再到理赔时的"及时报 案指引"、"指定受益人意义"，最后延伸至日常生活中需高度警惕的"代理退保骗局"、"高收益理财陷 阱"、"电信诈骗"、"养老投资陷阱"及"销售误导"等热点问题，堪称一本"保险防坑百科全书"。 亮点二：全域共创，凝聚基层智慧凸显服务温度 《图鉴》的24个案例均由基层 ...

作为首都金融生力军，宁波银行北京分行在活动现场设立展位，依托社区场景开展了形式多样的"金融 教育宣传周"活动。通过发放宣传折页、组织趣味知识问答、提供面对面咨询等系列举措，分行将实用 的金融知识送至市民身边，吸引了众多居民驻足参与，成为活动现场一道亮丽的风景线。 秋高气爽，丰收喜悦满京城。2025年9月17日，由北京青年报社、北青传媒等机构联合主办的"丰收邻里 节·消保筑安心——2025北京社区文化节分会场"活动在朝阳区团结湖公园举行。宁波银行北京分行行长 陈辰应邀出席开幕式，并在"高管讲消保"环节以"走出去的主动担当与精准化的温暖服务"为主题，分享 了分行在消费者权益保护方面的实践经验与成果。 折页传情，知识入心。分行工作人员手持精心设计的宣传折页，以漫画图解、案例警示等通俗形式，向 市民普及理性投资、个人信息保护、防范养老诈骗等金融常识。"字大清晰，讲得明白，老年人一看就 懂！"现场一位阿姨称赞道。 当面指导，暖心服务。聚焦老年群体的实际需求，分行安排工作人员提供"一对一"服务，耐心解答养老 金规划、手机银行操作等问题，手把手指导老年人识别诈骗短信、保护银行卡信息。"以前总怕按错 键，今天宁波银行的小同志 ...

Core Viewpoint - The recent incident involving a seafood restaurant in Guangdong highlights the issue of hidden charges in the dining industry, particularly the controversial "tea fee" that has sparked public concern over consumer rights and transparency in pricing [1][2]. Group 1: Consumer Rights and Transparency - The core of the tea fee controversy revolves around the respect for consumer rights, particularly the right to be informed and to choose, which is fundamental to consumer protection laws in China [1][2]. - The restaurant's failure to disclose the tea fee and its application to children, including infants who do not consume any services, represents an abuse of industry practices for profit, infringing on consumers' rights to fair trading [1][2]. Group 2: Regulatory Actions and Challenges - Regulatory bodies have previously issued warnings and guidelines to ensure that restaurants clearly display prices and allow voluntary selection of services, yet many establishments continue to ignore these regulations [2][3]. - The persistence of these issues is attributed to businesses taking advantage of small charges that consumers often overlook, coupled with consumers' reluctance to pursue complaints due to perceived difficulties in the process [2][3]. Group 3: Recommendations for Improvement - There is a call for regulatory authorities to implement stricter enforcement measures, including increased inspections and penalties for non-compliance, to deter businesses from imposing hidden charges [3]. - Consumers are encouraged to actively question charges, retain receipts, and report violations to enhance accountability and ensure that businesses recognize the consequences of non-compliance [2][3].