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宁波一网友投诉理发被套路消费6万元 相关部门启动联合处置
Sou Hu Cai Jing· 2025-10-28 14:08
Core Points - A consumer reported being charged 60,000 yuan at a hair salon in Ningbo, alleging deceptive practices and forced consumption [1][4] - The local market supervision bureau has initiated a joint disposal mechanism, led by the police, to address the complaint [1] - The incident has sparked public concern and calls for investigation into potential false advertising and price fraud by the salon [4] Summary by Sections - **Incident Description** - A consumer visited a hair salon for a haircut and was told by the stylist that they had a scalp issue, leading to a series of upselling tactics involving expensive treatments [1] - The consumer ended up purchasing a package worth 60,000 yuan, which included 30 treatments priced at 26,400 yuan [1] - **Response from Authorities** - The Ningbo High-tech Zone Management Committee responded to the complaint, stating that an investigation has been launched and updates will be provided [4] - The market supervision department is involved in mediating the situation and verifying the legitimacy of the salon's practices [1][4] - **Public Reaction** - The case has gained traction on social media, with many users expressing skepticism about the salon's practices and urging regulatory scrutiny [4] - Key issues under investigation include the authenticity of the salon's diagnostic results and the legality of their pricing strategies [4]
扫描“主播”|“湖里优品汇”被指编故事忽悠老年人,暗示产品能“起死回生”
Xin Lang Cai Jing· 2025-10-27 04:11
Core Viewpoint - The live streaming account "Huli Youpin Hui" has been criticized for its marketing strategies targeting elderly consumers, using emotional manipulation and questionable product claims to drive sales [1][2][26]. Group 1: Marketing Strategies - The account employs a "mother-daughter" persona to create emotional connections with viewers, particularly those aged 50 and above, often using fabricated hardship stories to promote products [1][3][4]. - The hosts frequently mention scenarios that resonate with elderly viewers, such as "elderly people unable to place orders" to heighten the urgency and anxiety among the target audience [3][6]. - The marketing tactics include high price anchors followed by steep discounts, creating a perception of value while lacking transparency in pricing rationale [5][20][26]. Group 2: Product Claims and Compliance Issues - Products promoted, such as liquid calcium and coenzyme Q10, lack clinical data to support their health claims, and the information provided is often misleading or inconsistent [1][8][27]. - The live stream fails to disclose essential product information, including approval numbers and contraindications, violating consumer rights to informed choices [17][27]. - There are discrepancies between the advertised benefits of products and the actual regulatory approvals, raising concerns about compliance with advertising laws [11][26][27]. Group 3: Legal Implications - Legal experts have indicated that the live stream's practices may constitute false advertising and price fraud, violating multiple laws including the Advertising Law and Consumer Rights Protection Law [2][26][27]. - The significant price differences between advertised retail prices and actual sale prices suggest deceptive pricing strategies aimed at misleading consumers [20][26].
“双十一”先涨后降?平台回应!律师:这些情形可维权
Huan Qiu Wang Zi Xun· 2025-10-23 06:13
Core Viewpoint - The "Double Eleven" shopping festival has seen complaints from consumers regarding price increases on certain products during promotional periods, contradicting the expected discounts [1][3]. Group 1: Price Manipulation Concerns - Some products on the Taobao platform have experienced price hikes during the "Double Eleven" event, with one item increasing from 279 yuan to 299 yuan [1]. - Consumers have expressed concerns about merchants frequently adjusting prices before the event, leading to potential exploitation without price comparison tools [1][3]. - Taobao's customer service stated that while merchants set their own prices, the platform monitors for manipulative pricing practices, such as "raising prices before lowering them" [2]. Group 2: Legal and Consumer Rights - Legal experts indicate that artificially inflating prices to create a false discount may constitute price fraud, depending on the circumstances [4]. - Merchants are required to clearly indicate original prices, current prices, and discounts during promotional activities to avoid misleading consumers [4]. - Consumers are advised to document price changes and retain evidence to report fraudulent practices to e-commerce platforms or consumer associations [4]. Group 3: Consumer Protection Measures - In cases of quality issues with purchased items, consumers should first contact the merchant for resolution, and if unsatisfactory, escalate the complaint to the shopping platform or consumer association [5]. - Consumers encountering "霸王条款" (unfair contract terms) should know their rights under the Consumer Protection Law, which allows for returns within seven days for most products [6][7]. - Specific conditions apply to the return policy, such as exceptions for customized or perishable goods [10].
双十一付定金买预售反而更贵?网友吐槽:一顿操作不如直接买现货
Sou Hu Cai Jing· 2025-10-23 05:02
Core Insights - The excitement of paying a deposit diminishes when consumers face unexpected price increases upon final payment, leading to confusion and dissatisfaction [1][5][8] - Many consumers have reported that pre-sale prices are higher than current market prices, undermining the intended benefits of pre-ordering [1][5][8] Pricing Mechanism - Taobao's customer service explained that the displayed price includes all applicable discounts, but actual payment may differ due to the allocation of discounts across multiple items in a combined order [3][4] - The complexity of the discount system often results in consumers experiencing higher prices than anticipated at the time of payment, negatively impacting the shopping experience [4][5] Consumer Reactions - Consumers have expressed frustration over the discrepancies between pre-sale and actual prices, questioning the value of pre-ordering when it can lead to higher costs [5][8] - Social media discussions have emerged around the perceived manipulation of pre-sale prices to enhance sales figures during promotional events like Double Eleven [5][8] Legal and Ethical Considerations - Legal experts have indicated that the pricing practices may violate consumer rights, particularly regarding informed consent and fair trading [7][8] - The potential for price deception could lead to accusations of price fraud if the practices align with defined fraudulent behaviors [8] Market Trends - There is a noticeable shift in consumer behavior, with many preferring straightforward discount methods over complex pre-sale systems, as seen with competitors like JD.com [7][8] - The evolving consumer sentiment suggests a growing demand for transparency and simplicity in pricing strategies to foster trust and enhance the shopping experience [8]
“会员价”存猫腻,三江购物一分公司被行政处罚
Qi Lu Wan Bao· 2025-10-12 22:40
Group 1 - The core issue involves Sanjiang Shopping Club Co., Ltd. being fined 50,000 yuan by the Ningbo Yinxian District Market Supervision Administration for misleading pricing practices that deceived consumers and other businesses [1] - The investigation revealed that the company sold products at its physical store in Ningbo using terms like "member discount" and "special offer," while failing to clearly indicate the basis for discounts, often inflating the marked "member price" as a reference for discounts [1] - There were instances of temporarily raising marked prices without justification before applying discounts, creating an illusion of promotions that were not genuinely beneficial to consumers [1] Group 2 - Sanjiang Shopping Club Co., Ltd. is a major commercial enterprise in Zhejiang Province and is recognized as one of China's top 100 chain enterprises [3] - The company received accolades from the National Reward Office and the China Commerce Association in 2020, being named an advanced collective in the national commercial circulation service industry [3] - The founder and chairman of the company is acknowledged as an outstanding entrepreneur in the Zhejiang commercial sector during the 13th Five-Year Plan [3]
国家医保局:严肃核查处置定点药店“阴阳价格”问题
券商中国· 2025-10-11 02:38
Core Viewpoint - The National Healthcare Security Administration has issued a notice to strengthen monitoring and handling of "dual pricing" practices in designated retail pharmacies, where the same medication is sold at higher prices to insured patients compared to uninsured patients, which is considered price fraud and a violation of service agreements [1][2][4]. Group 1: Monitoring and Reporting - Local healthcare departments are urged to recognize the infringement of insured patients' rights due to "dual pricing" practices and the negative impact on healthcare funds [2][3]. - There is a call for proactive screening of key drug varieties, focusing on those with significant price discrepancies or high settlement amounts, utilizing data from insurance settlements and public feedback [3][4]. - The involvement of social supervision is encouraged, allowing the public to report "dual pricing" practices and potentially receive rewards for providing relevant information [3]. Group 2: Investigation and Enforcement - Local healthcare departments must fulfill their responsibilities by collaborating with market regulation authorities to conduct thorough investigations and checks on pharmacies suspected of "dual pricing" [4]. - Data screening and on-site inspections are to be enhanced, focusing on pharmacies with reported pricing anomalies and ensuring compliance with service agreements [4][5]. - Serious violations may lead to penalties, including suspension of insurance settlements and termination of service agreements, to protect healthcare funds and patient rights [4][5]. Group 3: Ongoing Monitoring and Management - Continuous management of drug pricing in designated pharmacies is emphasized, with a focus on maintaining fair pricing practices [5][6]. - The use of a drug price comparison app is encouraged to facilitate transparency and allow patients to compare prices among pharmacies [6]. - Regular monitoring of high-risk drug pricing and ensuring accurate data submission by pharmacies are critical to prevent discriminatory pricing practices [6][7].
药店对医保非医保患者采用“阴阳价格”,国家医保局出手整治
Xin Lang Cai Jing· 2025-10-11 01:25
Core Insights - The National Healthcare Security Administration (NHSA) has issued a notice to address the issue of "dual pricing" in designated retail pharmacies, where prices for insured patients are higher than for non-insured patients [1][2][3] Group 1: Regulatory Actions - The NHSA has mandated local healthcare departments to monitor and address the "dual pricing" behavior in pharmacies, emphasizing that such practices violate agreements and harm insured patients [3] - Pharmacies found to be engaging in "dual pricing" may face serious consequences, including suspension of medical insurance settlements and potential legal actions [3] Group 2: Market Implications - The practice of "dual pricing" is seen as a form of price fraud that disrupts the pharmaceutical market and infringes on the rights of insured individuals [4] - Experts suggest that improving the efficiency of medical insurance settlements could alleviate financial pressures on pharmacies and reduce the occurrence of "dual pricing" [4][5] Group 3: Financial Considerations - The NHSA's notice highlights the need for pharmacies to conduct self-inspections and rectify discriminatory pricing practices promptly [3] - The implementation of an immediate settlement reform for basic medical insurance is expected to significantly reduce the accounts receivable issues faced by pharmacies, thereby enhancing their operational environment [4][5]
大疆成“双11”急先锋 千元级降价促销引发消费维权风波
Bei Ke Cai Jing· 2025-10-10 00:04
Core Viewpoint - DJI has announced significant price reductions on various products ahead of the "Double 11" shopping festival, leading to consumer dissatisfaction and potential legal implications regarding pricing practices [1][2][9]. Group 1: Price Reduction Details - DJI's price cuts, effective from October 9, include reductions of up to 1500 yuan for the Mini 3 drone and 1478 yuan for the Mini 4 PRO drone, among others [6][8]. - Consumers have reported feeling misled, with some experiencing price drops shortly after their purchases, leading to demands for refunds or price adjustments [7][10]. Group 2: Legal and Market Implications - Legal experts indicate that DJI's pricing strategy is a legitimate business decision, but if consumers can prove they were misled about future price changes, it could constitute price fraud [3][11]. - The competitive landscape in the drone market is intensifying, prompting DJI to adopt aggressive pricing strategies to maintain market share [9][12]. Group 3: Consumer Rights and Company Obligations - Consumers have varying experiences with returns, particularly between online and offline purchases, highlighting discrepancies in return policies [10][14]. - Legal experts suggest that DJI should enhance transparency regarding pricing changes and establish clear communication channels to mitigate consumer dissatisfaction [14].
广州市市场监管局发布提醒告诫函
Guang Zhou Ri Bao· 2025-09-16 02:44
Core Viewpoint - The Guangzhou Market Supervision Administration issued a reminder to various industries to strictly adhere to pricing policies to maintain market order during important events and holidays in 2025 [2] Group 1: Ticketing Industry - Ticketing companies for the 15th National Games and the Special Olympics must implement clear pricing and cannot charge additional fees beyond the marked price [2] - Travel agencies acting as ticket agents are also required to comply with these pricing regulations [2] Group 2: Accommodation Industry - Hotels and inns must publicly display room prices and update any changes promptly, prohibiting arbitrary price increases after check-in or unjustified price hikes after order confirmation [2] - Any paid service items must have clearly defined pricing standards, and price fraud or price gouging is strictly forbidden [2] Group 3: Retail Industry - Retailers must adhere to clear pricing policies and are prohibited from colluding to raise prices or engage in price gouging [2] - Promotional activities must clearly indicate the duration and cannot fabricate original prices; for packaged mooncakes priced over 500 yuan, transaction information must be retained for two years for inspection [2] Group 4: Compliance and Self-Inspection - All operators and related entities are urged to take these requirements seriously and conduct self-inspections to ensure compliance with pricing regulations [2]
诚信经营才有“回头客”
Jing Ji Ri Bao· 2025-08-20 23:11
Group 1 - A hotpot restaurant was found to be using two different price menus for local and non-local customers, leading to a fine of 100,000 yuan from market regulators [1] - The practice of "dual pricing" is considered price fraud, exploiting tourists' unfamiliarity and information asymmetry to charge higher prices [1] - Such practices harm consumer rights and damage the local image, highlighting the short-sightedness of businesses focused on immediate profits rather than long-term brand integrity [1] Group 2 - The article emphasizes the importance of integrity in business operations, suggesting that quality of food, service experience, and cultural uniqueness should be prioritized over deceptive pricing strategies [1] - Successful examples from other regions, such as consistent pricing and transparent cost structures, demonstrate that genuine customer engagement leads to trust and repeat business [1] - The article calls for regulatory bodies to enhance preventive measures alongside punitive actions, including increased inspections and the establishment of a blacklist for repeat offenders [2]