除做好网点宣传外，民生银行济南高新支行还积极主动"走出去"，深入企业、社区、商圈，开展形式多 样的宣传活动。在企业，该支行开展"金融知识茶话会"，与企业员工围坐交流，分享风险案例和金融知 识。针对新到岗大学生，支行工作人员详细讲解反诈技巧，强调切勿出租出借银行卡，警惕不明链接和 陌生电话，获得企业员工的一致认可。在社区，该支行采用现场讲解、展板展示、资料发放以及互动问 答等方式，向居民普及消费者权益保护知识、银行服务流程和金融诈骗防范技巧，吸引众多居民参与， 提升了他们的金融知识和权益保护意识。此外，该支行还向商户和消费者普及防范电信诈骗、识别非法 集资、保护个人信息安全等知识，尤其对老年人和年轻消费者群体进行重点讲解和风险提示，受到广泛 好评 。 通过这一系列宣传活动，民生银行济南高新支行取得了显著成果，获得了储户、社区居民和企业员工的 广泛认可与好评。未来，民生银行济南高新支行将继续创新宣传方式，拓宽宣传渠道，持续开展金融知 识普及活动，为广大金融消费者提供更加优质、安全的金融服务，为构建和谐稳定的金融环境贡献更大 力量。 在金融市场日益复杂的当下，金融消费者权益保护显得尤为重要。民生银行济南高新支行积极 ...

此次活动发放宣传折页300余份，触达社区居民百余人次。居民们纷纷表示，这样的宣传活动非常实 用，学到了很多以前不了解的金融知识，增强了防范金融风险的能力。一位参与活动的李大爷说 道："这些知识太有用了，平时我们老年人就怕上当受骗，今天听了银行工作人员的讲解，心里踏实多 了。" 在今后的金融服务工作中，民生银行东营分行营业部将持续开展此类活动，不断创新宣传形式和内容， 扩大宣传覆盖面，将更多实用的金融知识送到社区居民身边，为构建和谐健康的金融消费环境贡献力 量。 在宣传消费者八项基本权利时，该行工作人员通过生动的案例，让居民们清晰了解到自身在金融消费中 所享有的安全权、知情权、自主选择权等权利，鼓励大家在合法权益受到侵害时，要勇敢运用法律武器 维护自身权益，并告知维权的途径和方法。 为积极响应金融消费者权益保护与金融知识普及的号召，切实提升社区居民的金融素养与风险防范意 识，近日，民生银行东营分行营业部走进网点周边的悦来社区，开展了一场丰富多彩且极具意义的消保 知识宣传活动。 活动当日，民生银行东营分行营业部工作人员早早来到悦来社区，通过设立咨询台、发放宣传资料等方 式，吸引了众多社区居民驻足。该行工作人员热情 ...

此次走进明珠夜市开展金融知识宣传活动，是该支行积极履行社会责任、践行为广大群众金融安全负责 的具体体现。在今后的金融服务工作中，民生银行东营垦利支行将继续加大金融知识普及力度，创新宣 传形式，深入社区、农村、企业等场所将金融知识送到更多群众身边，为营造安全、稳定、和谐的金融 生态环境贡献"民生力量"。 活动现场，民生银行东营垦利支行工作人员通过随机发放小礼品、发放宣传折页等方式，向夜市商户普 及金融消费者八项基本权利，涵盖财产安全权、知情权、自主选择权、公平交易权、依法求偿权、受教 育权、受尊重权以及信息安全权，用通俗易懂的语言，让市民们对自身在金融活动中的合法权益有了更 清晰的认识。针对当前电信网络诈骗频发的情况，该支行工作人员结合实际案例，重点讲解了常见的诈 骗手段和防范方法。从虚假投资理财类诈骗，到冒充"公检法"诈骗，该支行工作人员提醒市民们务必保 持警惕，牢记"不听、不信、不转账"，遇到可疑情况要及时与银行或公安机关联系。该支行工作人员还 特别强调了出租、出借银行卡的危害，告知市民切勿贪图小利而陷入违法犯罪的陷阱。 在互动环节，为鼓励大家积极提问，该支行工作人员为市民们发放回答问题小礼品，现场市民参与 ...

Core Viewpoint - Strengthening financial consumer rights protection is essential for promoting the people-oriented nature of financial work, with Minsheng Bank Nanjing Branch focusing on innovative practices and warm services to meet diverse consumer needs since 2025 [1][6]. Group 1: Fraud Prevention and Consumer Protection - Minsheng Bank Nanjing Branch has effectively utilized a big data risk control system and frontline employee insights to mitigate new types of fraud risks, successfully preventing a customer from losing 50,000 yuan due to telecom fraud [1][2]. - The bank has implemented a dual protection system combining technology and human intervention to enhance customer asset security, alongside proactive financial knowledge education focusing on account safety and fraud prevention [2]. Group 2: Services for the Elderly - The bank has established a "green channel" for elderly customers and provided various services such as home visits for those unable to visit branches, ensuring personalized and humane service [3][4]. - Initiatives include setting up "respect for the elderly" areas in all standard branches, equipping them with reading materials and tools for elderly customers, and launching a "senior version" mobile banking app with larger fonts and simplified menus [4]. Group 3: Services for the Disabled - Minsheng Bank Nanjing Branch has developed a "barrier-free financial service circle" to cater to the needs of disabled individuals, providing specialized services for visually impaired customers [5]. - The bank has created a unique brand focused on delivering warm, accessible financial services to special groups, including the construction of barrier-free pathways and the provision of customized financial education through various formats [5]. Group 4: Future Directions - The bank aims to continue enhancing its consumer protection efforts, focusing on consumer needs and deepening innovative practices to create a healthier and more sustainable financial consumption environment [6][7].

Core Viewpoint - The Minsheng Bank Zhonghai International Community Branch is actively promoting financial consumer rights and knowledge through a campaign titled "Sound the Consumer Protection Horn, Financial Knowledge Qilu Tour" in response to the Shandong Banking Association's call [1][2] Group 1: Campaign Activities - The community branch is educating customers about common issues such as illegal fundraising, fraudulent investment schemes, and unregulated health marketing through in-store presentations [1] - The bank is utilizing home service opportunities to conduct case presentations and disseminate financial knowledge to employees of partner companies [2] - Promotional materials, including flyers on consumer rights protection and financial knowledge, are being distributed to local residents [1] Group 2: Risk Awareness and Prevention - The campaign includes setting up eye-catching displays on the dangers of illegal financial investments and tips for preventing gambling and fraud [1] - The bank is providing emergency response suggestions for potential risks such as account theft and online banking fraud, aiming to enhance customers' awareness and emergency handling capabilities [2] - The community branch emphasizes its commitment to being a trustworthy bank in the neighborhood and aims to play a positive role in safeguarding people's financial security [2]

多措并举强化金融教育 提升群众金融素养 兴业银行东莞分行积极响应监管要求，进行全方位的金融教育活动。2025年"3·15"金融消费者权益保护教 育活动期间，兴业银行东莞分行坚持践行消保工作人民性的要求，全行上下营造"讲消保""学消保"浓厚氛 围，同时积极开展"高管讲消保"活动，确保各项消保工作得以有效落实。 保障消费者权益，营造安全、放心的金融环境，有助于提振消费信心。今年，正值兴业银行东莞分行扎根 莞邑二十周年，为全面贯彻落实中央金融工作会议精神，兴业银行东莞分行始终坚持金融工作的政治性、 人民性，以党建为引领，构建多点发力、协同推进、人人有责、各司其职的工作体系，打造"党建+消 保"深度融合的"大消保"工作格局，以红色动能守护群众"钱袋子"，为助力人民群众美好生活贡献金融力 量。 为推进精准金融教育，兴业银行东莞分行聚焦重点人群开展金融知识普及。立足粤港澳大湾区，该行聚焦 外籍来华人员，普及在华支付便利性，主动将便捷支付知识延伸至外籍来华人员的生活场景中，重点介绍 银行可兑换的外币币种、开户、境内工资收入购汇汇出、外卡取现等金融服务知识，助力外籍来华人员更 好地融入中国金融生活。 打造便民服务 生态贴心服 ...

Core Viewpoint - The financial market is rapidly evolving, leading to increased complexity and diversity in financial products and services, which in turn raises risks for financial consumers [1] Group 1: Financial Consumer Protection Activities - Minsheng Bank's Dongying Xicheng Branch conducted a financial consumer rights protection promotional event in the Tongda community to enhance residents' financial literacy and risk awareness [1] - The event aimed to improve the community's ability to identify and prevent common financial scams and illegal fundraising activities, thereby reducing financial risk losses [1] Group 2: Event Details and Community Engagement - The promotional event featured various activities such as knowledge presentations, interactive Q&A, and scenario simulations, focusing on the eight basic rights of financial consumers, personal information protection, and prevention of telecom network fraud [1][2] - A financial knowledge quiz with prizes was organized to encourage community participation, covering basic knowledge of consumer rights protection and common financial fraud prevention [2] - The event benefited over 80 community residents and distributed more than 75 promotional materials, effectively enhancing the financial knowledge level of the community [2] Group 3: Future Plans - Minsheng Bank's Dongying Xicheng Branch plans to continue enriching consumer protection knowledge dissemination and innovate financial education promotional formats to improve service quality and contribute to a better regional financial market environment [2]

金融消费者权益保护关乎每一位消费者的切身利益，是金融市场健康稳定发展的重要保障，需要全社会共同关心参与。 在人保集团统一部署下，2025年以来，人保财险主动创新金融消保融入基层社会治理，率先在深圳、云南、青海、北京、安徽、广东等地先行先试，探索打造高质量金融知识 宣传教育工作，形成"全域覆盖、精准触达、文化赋能"的立体化宣传格局。 "同学们，当你们接到自称'百万保障客服'的电话时，请记住这句话——"在深圳职业技术大学图书馆报告厅，来自人保财险深圳分公司的"安全卫士"王老师举起警示牌，声音陡 然提高，"所有声称'不取消就扣费'的保障服务，都是诈骗分子在敲你们的电子钱包！"在近日人保财险联合深圳职业技术大学及多家金融机构开展的"消保护航・社会共治"校园 宣讲会上，这位从业十余年的资深讲师用近期频发的"百万保障"骗局案例开场，瞬间吸引了全场目光。 活动当天，人保财险深圳分公司工作人员以真实案例为切入点，讲解学子享有的权益保障，并深度揭露"百万保障"到期骗局、非法中介代理退保陷阱、伪维权套路等诈骗手 段。随后，深圳职业技术大学负责人向人保财险代表颁发了"聘书"，标志着校企金融知识普及合作正式启动。 4月的青海海东市化 ...

Core Viewpoint - The company is actively promoting consumer rights awareness and financial literacy through a multi-faceted educational approach, focusing on enhancing consumer protection and financial knowledge [1][2] Group 1: Offline Initiatives - The company has established a three-pronged educational model combining physical branches, outdoor outreach, and online promotion to effectively communicate financial policies and consumer rights [1] - In-branch activities include displaying educational posters, distributing financial knowledge brochures, and using digital screens to convey messages about financial risks, creating a strong promotional atmosphere [1] - Branch managers are actively engaging customers in discussions about credit, deposit insurance, and illegal fundraising, receiving positive feedback from clients [1] Group 2: Community Engagement - The company has targeted community outreach, particularly focusing on the elderly demographic, to enhance their understanding of financial policies and risk identification [1] - The initiative coincides with the "3.15 Financial Consumer Rights Protection Day," emphasizing the importance of consumer education [1] Group 3: Online Initiatives - The company has developed a digital communication matrix utilizing platforms like WeChat and Douyin to broaden the reach of financial education [2] - Engaging content such as animated videos explaining financial policies and risks has been created, with one video achieving 1,351 views [2] - The company emphasizes that promoting financial knowledge is not only a social responsibility but also crucial for empowering consumers to protect their rights [2]

为积极践行以人民为中心的价值取向，弘扬新时代志愿服务精神，3月份，南通如皋支行贯彻落 实"3·15"金融消费者权益保护教育宣传暨工行驿站志愿服务活动通知要求，聚焦保障客户金融权益，快 速响应金融消费者需求，不断强化服务能力，助力金融消费者美好生活 速解医疗支付难，划转客户救命钱。3月的一天，一位客户急匆匆走进南通如皋支行营业室，告诉大堂 经理他要支取其母亲的一张定期存单用于支付医疗费。经过了解得知，客户母亲上个月遭遇车祸，已经 在ICU治疗十多天，一直处于昏迷状态，目前还有3万多的医疗费用需要支付，急需取出这"救命钱"， 但存单的密码客户并不知晓。针对这一紧急情况，该行迅速启动"特事特办"紧急医疗费用支付流程，告 知客户需要提供他与其母亲的关系证明、医院诊断证明、缴费通知书以及对公户名账号、开户行等材 料。内部该行积极与市分行专业部门报告，快速制定并与客户签署了紧急医疗费用支付协议。在第二日 即顺利将存单余额通过我行内部户直接划转至医院对公账户用于医疗费用支付，解决了客户的燃眉之 急。 南通如皋支行将继续秉持"以客户为中心"的服务理念，持续深化"驿站+志愿"场景建设，以切实有力的 行动、细致入微的服务，全方位 ...