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西贝致歉
Xin Jing Bao· 2025-09-15 05:37
Core Viewpoint - Xibei Restaurant Group is committed to improving food safety and customer experience by implementing significant changes in food preparation and ingredient sourcing by October 1, 2025 [2][3][4]. Group 1: Food Safety and Ingredient Changes - All dishes using soybean oil will switch to non-GMO soybean oil [2]. - Children's beef rice and sauce will be prepared fresh in-store instead of using pre-made products [2]. - Children's beef patties will be made fresh on-site [3]. - Cod fish strips will be replaced with freshly cut large yellow croaker, cooked on-site [3]. - Lamb skewers will be freshly cut, skewered, and grilled in-store [3]. - Pork chop sauerkraut will use fresh pork instead of semi-finished products [3]. - Braised meat in flaky bread will be prepared with fresh meat cooked on-site [3]. - Shredded spicy chicken will be made with fresh chicken cooked in-store [3]. - Oatmeal millet porridge will be freshly cooked with added fresh pumpkin slices [3]. Group 2: Customer Engagement and Transparency - The company is actively communicating with suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3]. - Xibei invites customers to provide feedback and suggestions for further improvements [3]. - The founder of Xibei, Jia Guolong, emphasizes a commitment to customer satisfaction and transparency in operations [4].
西贝致歉:将尽可能把中央厨房前置加工工艺调整到门店现场加工
Xin Lang Ke Ji· 2025-09-15 05:36
Core Viewpoint - Xibei has acknowledged a significant gap between its production processes and customer expectations, leading to an apology and a commitment to improve its offerings by adjusting its food preparation methods to enhance customer satisfaction [4][5]. Summary by Categories Company Response - Xibei has issued an apology for not meeting customer expectations and has committed to making improvements based on customer feedback [4][5]. - The company emphasizes its adherence to strict food safety standards and compliance with national laws and regulations [4]. Planned Adjustments - Xibei will implement nine major adjustments by October 1, 2025, including: 1. Switching all dishes cooked with soybean oil to non-GMO soybean oil [4][5]. 2. Changing the preparation of children's beef rice from pre-made sauce to freshly stir-fried at the store [3][5]. 3. Making children's beef patties fresh on-site instead of using pre-made products [3][5]. 4. Replacing frozen cod fish sticks with fresh, whole yellow croaker, cooked on-site [3][5]. 5. Preparing lamb skewers fresh at the store instead of pre-cut [3][5]. 6. Using fresh pork ribs for the pork and sauerkraut dish instead of semi-finished products [3][5]. 7. Cooking the meat for the flaky meat sandwich fresh at the store [3][5]. 8. Preparing the shredded chicken dish with fresh chicken cooked on-site [3][5]. 9. Making oatmeal millet porridge with fresh pumpkin slices instead of pre-made pumpkin puree [3][5]. Customer Engagement - Xibei invites customers to continue providing feedback and suggestions for improvement, indicating a commitment to ongoing adjustments [5]. - The founder, Jia Guolong, has expressed a dedication to transparency and customer satisfaction, stating that the company will learn from successful practices in the industry [5].
西贝发布致歉信
财联社· 2025-09-15 05:29
Core Viewpoint - The company acknowledges the gap between its production processes and customer expectations, leading to a commitment to improve and enhance customer experience [1][2]. Group 1: Customer Feedback and Apology - The company expresses gratitude for customer feedback and acknowledges the concerns raised regarding its production processes [1]. - An apology is issued to customers for any inconvenience caused, emphasizing the company's commitment to food safety and compliance with regulations [1]. Group 2: Planned Improvements - By October 1, 2025, the company will implement several adjustments to its food preparation processes, including: 1. Switching to non-GMO soybean oil for all dishes cooked with soybean oil. 2. Transitioning children's meals to be prepared fresh on-site, including beef rice, beef patties, and fish sticks. 3. Making lamb skewers and pork dishes fresh at the store rather than using semi-finished products. 4. Adjusting the preparation of oatmeal porridge to include fresh pumpkin slices [2]. - The company is actively communicating with suppliers to shorten product shelf life while ensuring food safety [2]. Group 3: Commitment to Transparency - The company commits to transparency and invites customers to supervise its improvement measures, promising to keep them updated on changes [3]. - The founder emphasizes a customer-centric approach, stating that customer satisfaction is a priority [2][3].
西贝致歉:深刻意识到西贝的生产工艺与顾客的期望有较大差异
Xin Jing Bao· 2025-09-15 05:27
新京报讯 9月15日,西贝发布致歉信: 格的食品安全底线,严格遵守国家相关法律 法规。 此刻西贝全体伙伴已积极行动起来,就顾客 关心的问题进行逐一改善。 为了满足广大顾客的需求,让顾客拥有更好 的体验。我们将尽可能把中央厨房前置加工 工艺调整到门店现场加工。 2025年10月1日前,西贝全国门店会陆续完成 以下调整: 1、西贝所有使用大豆油烹调的菜品,调整为 使用非转基因大豆油。 2、儿童餐吃光光牛肉焖饭牛肉酱,调整为门 店现炒。 关于广大顾客关心的保质期问题,我们正在 与上游供应商积极沟通,在保证食品安全和 库存周转的前提下,尽量缩短保质期。 但我们深知这些改善是远远不够的,我们欢 迎顾客继续提出改善建议。我们将积极持续 整改。 正如西贝餐饮创始人贾国龙向顾客所做的 承诺: 3、儿童餐牛肉饼,调整为门店现做牛肉饼。 4、儿童餐鳕鱼条,调整为门店原切大黄鱼, 现炸现烤。 5、烤羊肉串,调整为在门店现切、现串、现烤。 6、猪排烩酸菜中猪排半成品,调整为生排 骨,在门店现炒。 7、酥皮肉夹馍卤肉、调整为牛肉在门店现卤。 8、手撕椒麻鸡,调整为生鸡在门店现煮。 9、燕麦小米粥中的金瓜泥,调整为门店现熬 小米粥,加入 ...
西贝致歉:10月1日前全国门店会陆续完成9大调整
Xin Lang Ke Ji· 2025-09-15 05:26
Core Viewpoint - Xibei has issued an apology and committed to making nine significant adjustments to its food preparation processes by October 1, 2025, in response to customer concerns about food quality and safety [1][4][6]. Summary by Categories Adjustments to Food Preparation - All dishes using soybean oil will switch to non-GMO soybean oil [3][4]. - Children's beef rice will be prepared fresh in-store instead of using pre-made sauces [3][5]. - Children's beef patties will be made fresh on-site [3][5]. - Children's cod fish sticks will be replaced with fresh-cut large yellow croaker, cooked on-site [3][5]. - Lamb skewers will be freshly cut, skewered, and grilled in-store [3][5]. - The pork chop dish will use fresh pork ribs cooked on-site instead of semi-finished products [3][5]. - The meat in the flaky meat sandwich will be freshly braised in-store [3][5]. - The shredded chicken dish will be freshly boiled in-store [3][5]. - The oatmeal millet porridge will be freshly cooked with added fresh pumpkin slices [3][5]. Commitment to Food Safety - Xibei emphasizes its commitment to strict food safety standards and compliance with national laws and regulations [4][6]. - The company is actively communicating with suppliers to shorten the shelf life of products while ensuring food safety and inventory turnover [5]. Customer Engagement and Transparency - Xibei encourages customers to continue providing feedback and suggestions for improvement [5]. - The founder, Jia Guolong, has promised a transparent approach to operations, inviting customers to supervise the improvement measures [5].
守护“舌尖上的安全” 山西启动食品安全宣传周活动
Zhong Guo Xin Wen Wang· 2025-09-15 05:13
广告等商务合作,请点击这里 山西省市场监管局副局长、省食药安办副主任张馨表示,希望通过广泛开展食品安全宣传活动,进一步 弘扬诚实、守信、遵法的食品安全文化,推动形成共建、共治、共享的食品安全格局。让大家携起手 来,共同努力,守护好人民群众"舌尖上的安全"。(完) 来源:中国新闻网 编辑:万可义 守护"舌尖上的安全" 山西启动食品安全宣传周活动 中新网太原9月15日电 (记者 杨杰英)9月14日,2025年全国食品安全宣传周(山西)活动启动仪式在太原举 行。 本次活动以"尚德守法 共享食安"为主题,通过一系列丰富多元的特色活动,倡导尚德守法的食品安全 理念,提升公众食品安全素养,积极营造社会共治共享浓厚氛围,全方位促进山西省食品安全治理水平 提升。 启动仪式上,山西省公安厅、省教育厅通报打击食品安全违法犯罪成果和校园食品安全整治成效。今年 以来,山西省公安厅破获食品领域犯罪案件445起,抓获犯罪嫌疑人639人,以法治力量维护了人民群 众"舌尖上的安全"。"校园餐"专项整治开展以来,食堂"互联网+明厨亮灶"覆盖率达100%,"校园餐"关 键环节自查覆盖率100%,牢牢守住校园食品安全底线。 活动现场还设置了教育、 ...
捍卫食品安全——两地市场监管部门跨省联合执法 查处疑似产品造假窝点
Jiang Nan Shi Bao· 2025-09-15 04:43
Core Viewpoint - The article highlights a joint enforcement action by market supervision authorities in Shandong and Jiangsu provinces, targeting a suspected food fraud operation involving unauthorized sales of maternal and infant products and product information tampering [1] Group 1: Enforcement Action - The enforcement action was initiated after a report from a local enterprise in Tengzhou, Shandong [1] - Authorities discovered a suspected online food fraud operation in a basement storage area in Qingjiangpu District, Huai'an City [1] - The operation was selling products at extremely low prices across multiple e-commerce platforms, raising concerns about consumer safety and brand reputation [1] Group 2: Regulatory Response - The swift response from law enforcement agencies demonstrates a commitment to protecting consumer rights and health [1] - The investigation is ongoing, with local regulatory bodies examining the extent of the violations and the variety of products involved [1] - The actions taken are aimed at upholding food safety standards and ensuring compliance with regulations [1]
全国人大常委会食品安全法执法检查组举行第二次全体会议
Xin Hua Wang· 2025-09-15 03:57
在听取有关汇报和意见建议后,蔡达峰指出,要坚持以习近平新时代中国特色社会主义思想为指导,深 入学习贯彻习近平总书记关于食品安全工作的重要指示批示精神,遵循"四个最严"的要求,把人民生命 健康放在优先发展的战略地位,切实保障人民群众"舌尖上的安全"。全面落实食品安全法是各级政府重 要任务和重要责任,要以执法检查为契机,进一步推动食品安全法各项制度措施落细落实,认真做好执 法检查后续工作,促进我国的食品安全水平再上新台阶,为人民群众吃得安全健康提供强有力法治保 障。 新华社北京9月15日电 全国人大常委会食品安全法执法检查组15日在京召开第二次全体会议,总结执 法检查工作。全国人大常委会副委员长蔡达峰、铁凝、洛桑江村出席。 ...
因这类食品安全违法行为,中国供销集团庐山北斗星国际饭店被罚
Qi Lu Wan Bao· 2025-09-15 02:51
Core Viewpoint - China Supply and Marketing Group Lushan Beidouxing International Hotel Co., Ltd. has been penalized for food safety violations, specifically for operating without proper documentation for cold food processing [1][4]. Group 1: Company Information - The company, established in 2008, has a registered capital of 182 million RMB and is wholly owned by Zhonghe Lian Investment Co., Ltd. [4]. - The legal representative of the company is Li Yuan [4]. Group 2: Violation Details - The hotel began operations after obtaining a food business license in 2023 but lacked a designated area for cold dishes [2][3]. - The establishment provided cold dishes made in-house and sourced some meat dishes from local markets, but failed to provide purchase receipts and supplier qualifications [2][3]. - The lack of a proper record-keeping system for cold dishes made it impossible to ascertain the extent of the violations or calculate illegal gains [2][3]. Group 3: Penalty Imposed - The Lushan Market Supervision Administration issued a warning and imposed a fine of 15,000 RMB, which is to be paid into the national treasury [4]. - The administrative penalty decision number is 市监处罚﹝2025﹞42号 [4].
三元食品牛晨艳:严守食品安全防线才能让企业赢得消费者信任
Zhong Guo Jing Ji Wang· 2025-09-15 01:39
Core Viewpoint - Ensuring food safety is the core element for gaining consumer trust and achieving sustainable growth in the dairy industry [1][2] Group 1: Company Responsibilities - The dairy industry is crucial for national welfare, with companies like San Yuan Food taking on both political and economic responsibilities [1] - San Yuan Food aims to provide healthy, nutritious, and safe dairy products to meet consumer expectations, which is part of its core political responsibility as a state-owned enterprise [1] - The company emphasizes its commitment to quality with the motto "70 years only for a good cup of milk," reflecting its economic responsibility towards sustainable development [1] Group 2: Food Safety Management - San Yuan Food has developed a standardized food safety control system based on a comprehensive risk analysis of the entire supply chain [2] - The company employs advanced technologies such as fingerprint mapping and rapid testing to monitor and prevent food safety risks [2] - Establishing a digital traceability system from source to consumer is a key strategy for building consumer trust and enhancing core competitiveness [2] Group 3: Organizational Structure and Culture - San Yuan Food has innovated its food safety organizational structure by forming a Food Safety Management Committee and implementing a "one responsible person" system [2] - The company integrates food safety into its business operations, ensuring that all employees understand their dual responsibilities regarding food safety [2] - Continuous internal training and assessments are conducted to enhance food safety knowledge and skills among employees [2][3] Group 4: Quality Control Measures - The company implements strict quality control measures, including a three-step tasting process at different stages of production to ensure product safety [3] - San Yuan Food has established a non-negotiable red line for quality safety, where any failure results in a complete rejection of the product [3] - Incentives are provided to departments or employees who propose effective quality improvement measures, promoting a culture of safety and quality [3]