Core Points - Jiangsu Province is enhancing consumer rights protection and creating a favorable consumption environment through the launch of the "One-Click Resolution" initiative [1][3] - The initiative includes a commitment from businesses to join the "National 12315 Internet Platform" for online consumer dispute resolution and the "Smart 315" service platform in Jiangsu [3] - Jiangsu's market supervision authority will establish a directory of participating businesses, create a unified electronic mark for the initiative, and implement incentive measures for these businesses [3] Group 1 - The "One-Click Resolution" initiative aims to ensure consumer rights are protected and to promote a stable growth in consumption [1][3] - Jiangsu will focus on enhancing the quality of products and services, aligning supply and demand, and addressing consumer complaints effectively [3] - The province will strengthen social supervision and investigate new consumer issues, ensuring that consumer feedback is heard and acted upon [3]

Core Viewpoint - The investigation confirmed that a car owner was overcharged for gasoline due to a malfunction in the fuel dispenser, which resulted in a duplicate billing of 27.18 liters, leading to a total charge of 67.96 liters instead of the actual 40.78 liters filled [2][3]. Investigation Summary - The initial complaint was made on August 9, 2023, when the car owner reported a dispute at the Tianshan gas station, which was followed by a series of investigations and communications with regulatory authorities [1]. - The Chengdu High-tech Zone Market Supervision Bureau conducted a thorough investigation from August 20 to August 27, involving multiple expert institutions to assess the situation [2]. - The fuel dispenser's key components were found to be intact and compliant with regulations, with no evidence of tampering or intentional misconduct by the gas station staff [2][3]. - The investigation included tests on the vehicle's fuel tank capacity, confirming it was consistent with the manufacturer's specifications of 50 liters [3]. - The malfunction was traced back to a software and hardware issue in the fuel dispenser, which caused the erroneous billing [3]. Next Steps - The Chengdu High-tech Zone Market Supervision Bureau will require the China National Petroleum Corporation (CNPC) to implement comprehensive corrective measures, publicly apologize to consumers, and improve service quality [3].

Core Viewpoint - The investigation revealed that a car owner was overcharged for fuel due to a malfunction in the fuel dispenser, leading to a double charge of 200 yuan for a transaction that should have been 40.78 liters instead of 67.96 liters [1][2]. Group 1: Preliminary Situation - On August 9, a car owner reported a dispute at the Tianshan gas station after being charged for 67.96 liters of fuel for a 50-liter tank, prompting police involvement and subsequent investigation [1]. - The gas station sealed the involved fuel dispenser, and the local market supervision authority began an investigation after receiving a complaint on August 11 [1]. - The gas station provided initial compensation to the car owner, and follow-up communications confirmed the dispute was resolved by August 17 [1]. Group 2: Investigation Findings - The investigation confirmed the car owner's complaint of being overcharged by 200 yuan, attributed to a software and hardware malfunction in the fuel dispenser [2]. - Key components of the fuel dispenser were found to be intact and compliant with measurement standards, with no evidence of tampering or intentional misconduct by the gas station staff [2]. - Tests conducted on the vehicle confirmed that the fuel tank's capacity was consistent with its rated 50 liters, ruling out the possibility of an oversized tank [2]. - Data analysis revealed that the fuel dispenser erroneously added the previous transaction's volume to the current one, resulting in the overcharge [2]. Group 3: Next Steps - The market supervision authority will require the gas station to implement comprehensive corrective measures, publicly apologize to consumers, and improve service quality [3]. - There will be an emphasis on enhancing supervision and management, improving complaint mechanisms, and addressing public concerns to protect consumer rights [3].

Core Viewpoint - The investigation revealed that a car owner was overcharged for fuel due to a malfunction in the fuel dispenser, which resulted in a double charge of 200 yuan for a transaction involving 67.96 liters of gasoline in a 50-liter tank [2][3][7]. Group 1: Preliminary Situation - On August 9, a dispute arose when the car owner reported being overcharged at the China Petroleum Gao Xin Tianshan gas station, leading to police involvement and subsequent investigation by market regulatory authorities [2]. - The gas station provided initial compensation on August 12, and the car owner confirmed the resolution of the dispute during a follow-up visit on August 17 [2]. Group 2: Investigation Findings - The investigation confirmed the car owner's complaint of being overcharged by 200 yuan, attributed to a fault in the fuel dispenser's software and hardware, causing repeated billing [3]. - The fuel dispenser's key components were found to be intact and compliant with measurement standards, with no evidence of tampering or intentional inaccuracies [4]. - No abnormal operational behavior was detected from the gas station staff during the investigation [5]. - Tests conducted on the vehicle confirmed that its fuel tank capacity was consistent with the manufacturer's specifications, ruling out the possibility of an oversized tank [6]. - Data analysis revealed that the fuel dispenser erroneously added the previous transaction's volume to the current one, leading to the overcharge, with only this transaction showing anomalies since the last calibration [7]. Group 3: Next Steps - The regulatory authority will require the gas station to implement comprehensive corrective measures, publicly apologize to consumers, and enhance service quality [8]. - There will be an emphasis on improving supervision and complaint mechanisms to better protect consumer rights [8].

Core Insights - The meeting focused on enhancing consumer rights protection and creating a favorable consumption environment in Jiangsu Province [1][2] - Emphasis was placed on the importance of consumer rights protection in relation to boosting consumption and expanding domestic demand, as highlighted by General Secretary Xi Jinping [1] - The new leadership of the Provincial Consumer Rights Protection Committee was elected, and a "One-Click Resolution for Consumer Rights Protection" initiative was launched [2] Group 1 - The Vice Governor of Jiangsu, Li Zhongjun, stressed the need for consumer protection organizations to enhance their sense of responsibility and efforts to create a stable consumption environment [1] - The initiative aims to improve the quality of products and services by aligning supply and demand more effectively [1] - There is a focus on ensuring that consumer complaints are addressed promptly and effectively, with an emphasis on social supervision and timely exposure of infringement behaviors [1] Group 2 - Gan Lin, Vice President of the China Consumers Association, acknowledged the achievements of Jiangsu's consumer rights protection efforts and emphasized the need for comprehensive fulfillment of legal responsibilities in protecting consumer rights [1] - The 2025 "Consumer Association Organization Construction Year" initiative will serve as a key driver for strengthening grassroots consumer association organizations and daily operational institutions [1] - The goal is to elevate consumer rights protection efforts to new heights, contributing to high-quality economic and social development [1]

Group 1 - The Jiangsu Consumer Rights Protection Committee held a meeting on August 27, 2023, to elect new leadership and launch the "One-Click Reconciliation, Safe Rights Protection" initiative [1] - Since its establishment in September 2017, the Jiangsu Consumer Rights Protection Committee has handled over 1.63 million complaints, recovering 1.66 billion yuan for consumers [1] - Jiangsu cities have ranked first in consumer satisfaction surveys conducted by the China Consumer Association for seven out of eight years, with six cities in the top ten [1] Group 2 - The "One-Click Reconciliation, Safe Rights Protection" initiative allows businesses to voluntarily join the national 12315 online platform for resolving consumer disputes [2] - The Jiangsu Market Supervision Administration will create a directory of participating businesses and implement incentive measures, along with tracking and regular evaluations [2]

Core Viewpoint - The article discusses the risks associated with the "no-password payment" feature, which has gained attention due to user complaints about unauthorized charges and the ease of accidental activation of this feature on various platforms [4][5][6]. Summary by Sections User Complaints and Risks - Many users have reported unauthorized charges after unknowingly activating the no-password payment feature, with amounts ranging from thousands to tens of thousands of yuan [5][8]. - The feature is particularly concerning for vulnerable groups such as children and the elderly, who may activate it without understanding the implications [8][10]. - A significant number of complaints (64,000) have been filed regarding no-password payments, with users describing it as a "霸王条款" (unfair clause) that is difficult to cancel [8][10]. User Experience and Activation Process - The activation process for no-password payments is often simplified to a single click, while the cancellation process can require multiple steps, making it cumbersome for users [12][15]. - Platforms like WeChat and Taobao have been criticized for not providing clear notifications about the activation of no-password payments, leading to unintentional subscriptions and charges [12][15]. Financial Impact on Businesses - Research indicates that no-password payment users tend to spend 18% more, but the return rate has increased by 40%, suggesting that while it facilitates purchases, it may also lead to impulsive buying [18]. - Some major platforms have reportedly generated over 10 billion yuan in additional revenue due to the default activation of no-password payment features [19]. Regulatory Environment - Existing regulations require businesses to clearly inform consumers about automatic renewals and no-password payments, but many platforms do not comply [21][22]. - Users face significant challenges in seeking accountability from platforms when unauthorized charges occur, as platforms often cite user consent as a defense [22][23]. Recommendations for Improvement - The article emphasizes the need for platforms to respect consumer autonomy in payment processes and to enhance risk management measures to prevent unauthorized transactions [23].

Core Viewpoint - The article highlights the initiative by Minsheng Bank's Jinan Huaiyin Branch to educate young children about financial knowledge and consumer rights protection through engaging activities in kindergartens [1] Group 1: Financial Education Initiative - Minsheng Bank's Jinan Huaiyin Branch conducted a financial knowledge enlightenment activity in a kindergarten to enhance children's awareness of financial risk prevention [1] - The "Little Banker" fun classroom designed by the bank staff effectively captured the children's attention, introducing them to concepts like the secrets of currency and the origins of money [1] - Interactive games, such as the "Counting Money Expert" competition and the "True or False" identification activity, served as effective tools for children to understand financial knowledge [1] Group 2: Impact and Future Plans - The activities not only ignited enthusiasm among children but also instilled a sense of responsibility towards money management, as noted by a teacher's positive feedback on the usefulness of the financial education [1] - Minsheng Bank plans to continue exploring new paths and forms for consumer rights protection, aiming to strengthen the financial safety net for the community [1]

Group 1 - The Polish Office of Competition and Consumer Protection (UOKiK) has formally charged Netflix for raising subscription prices without explicit user consent, with increases up to 7 Polish zloty (approximately 13.8 RMB) [1][3] - UOKiK stated that Netflix's price increase process was deemed "passive default" and violated Polish consumer protection laws, which require "active, clear" consent from users for any changes in service terms or pricing [3][4] - Netflix claims compliance with local laws, asserting that notifications were sent via in-app messages and emails, and that price adjustments align with user service agreements [3][4] Group 2 - As of Q2 2024, Netflix holds over 4 million subscribers in Poland, leading the streaming market, with basic subscription prices rising from 37.99 zloty to 42.99 zloty [4] - The Polish consumer rights organization "Federacja Konsumentów" is encouraging affected users to retain billing records and may assist in collective lawsuits for compensation if Netflix is found in violation [4] - UOKiK has requested Netflix to submit a written defense within 14 days and plans to hold a public hearing on September 10 [5] Group 3 - If found guilty, Netflix could face fines up to 10% of its previous year's global revenue, potentially reaching 3.3 billion USD based on 2023 financial reports [5] - This incident is not the first regulatory challenge for Netflix regarding pricing strategies, as it faced warnings in Spain and Mexico for its "password sharing fee" policy and an investigation by the EU Commission into its dynamic pricing algorithms [4]

证券代码：601997 证券简称：贵阳银行 公告编号：2025-035 优先股代码：360031 优先股简称：贵银优 1 贵阳银行股份有限公司第六届董事会 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、 误导性陈述或者重大遗漏，并对其内容的真实性、准确性和完整性承 担法律责任。 贵阳银行股份有限公司(以下简称公司) 于 2025 年 8 月 15 日以 直接送达或电子邮件方式向全体董事发出关于召开第六届董事会 董事 9 名，因工作原因，罗荣华独立董事和沈朝晖独立董事以视频连 线方式出席，张清芬董事委托周业俊董事表决。会议由张正海董事长 主持，监事会成员及高级管理人员列席了会议。会议的召开符合《中 华人民共和国公司法》 《中华人民共和国证券法》等法律、行政法规、 部门规章、规范性文件及《贵阳银行股份有限公司章程》的有关规定。 会议所形成的决议合法、有效。 会议对如下议案进行了审议并表决： 一、审议通过了《关于审议 <贵阳银行股份有限公司 ensp="ensp" 年半="年半"> 年度报告及摘要>的议案》 表决结果：10 票赞成，0 票反对，0 票弃权。 -1- 本议案已经董事会审计委员会事前认可。 四 ...