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京东外卖,被约谈!
证券时报· 2025-05-23 04:22
5月22日,四川天府新区市场监管局依法约谈京东外卖平台。 版权声明 证券时报各平台所有原创内容,未经书面授权,任何单位及个人不得转载。我社保留追 究相关 行 为主体法律责任的权利。 转载与合作可联系证券时报小助理,微信ID:SecuritiesTimes END 约谈会上,四川天府新区市场监管局通报了前期网络餐饮食品安全专项检查情况,以及京东外卖平台存在的部分商家在平台公示的经营场所图片与线下门店实际不 符、部分商家超范围经营、部分商家存在低价低质竞争扰乱市场秩序等问题。要求京东外卖平台严肃整改现有问题,举一反三加强自查自纠,并切实做到立查立 改;同时,要严格落实主体责任,主动履行社会责任,加强内部管理,依法诚信经营,公平有序竞争,切实维护消费者、平台内经营者和外卖骑手的合法权益,促 进网络餐饮规范安全有序发展。 京东外卖西南区域负责人表示,将引以为戒,严厉惩戒违规商家,进一步加强资质审查、信息审核,积极推进"明厨亮灶"等工作,提升平台外卖食品安全管理水 平。 下一步,四川天府新区市场监管局将持续开展平台外卖食品安全监督检查工作,以线上监测、线下检查相结合方式,持续夯实食品安全防线,守护广大人民群众网 络餐饮 ...
美团外卖“神抢手”日订单量突破1000万单
news flash· 2025-05-21 09:29
美团外卖"神抢手"日订单量已突破1000万单,"神抢手"是美团外卖帮助餐饮品牌孵化爆品的产品。今年 以来,美团"神抢手"投入了大量资源帮助商户创新产品,连接用户需求,重点对连锁餐饮品牌、优质中 小商家进行扶持,通过设立独立商品展示专区、提供固定优质曝光位以及实施流量倾斜策略等方式,提 升高品质商品的曝光度与市场触达率。近期,"神抢手"还宣布对品质检控体系进行升级,提高了准入门 槛,卫生环境、产品品质一般的商家,将无法提报进入"神抢手"。(36氪) ...
一觉起来,国内的外卖大战已经打到巴西了
商业洞察· 2025-05-20 09:23
Group 1 - The core viewpoint of the article is that major Chinese companies, Meituan and Didi, are expanding their food delivery services into the Brazilian market, marking a significant step in their internationalization strategy [1][2][3]. Group 2 - Meituan has signed an investment agreement with Brazilian President Lula, committing to invest $1 billion over the next five years to support its food delivery service "Keeta" in Brazil [3][4]. - The company plans to provide marketing and digital operation tools to local merchants and establish a nationwide instant delivery network to enhance consumer experience [3][4]. - Meituan's entry into Brazil is part of a long-term strategy, having registered its trademark in Brazil as early as March 2020 and engaged with local logistics partners [4]. Group 3 - Didi has also made strides in Brazil, having entered the market in 2018 through the acquisition of the local ride-hailing platform "99," which was later rebranded to "99 Food" to launch its food delivery service [5][6][8]. - Didi's unique operational model in Brazil includes a mix of motorcycle and car drivers, allowing for flexible service offerings [8]. - Didi's international ride-hailing business saw a significant order volume of 1.016 billion in Q4 2024, reflecting a year-on-year growth of 29.8%, outpacing its domestic growth [8]. Group 4 - Brazil is particularly attractive for Chinese companies due to its large population, cultural receptiveness, and positive diplomatic relations with China, making it a strategic entry point for further expansion into Latin America [10][12]. - The Brazilian market is seen as a "blue ocean" for Chinese firms, providing opportunities for growth and diversification of revenue streams [9][10]. - Recent developments indicate that other Chinese companies, such as Mixue Ice Cream, are also looking to establish a presence in Brazil, further highlighting the market's potential [12].
有后厨直播 外卖安心吃 广州推进外卖餐饮“互联网+明厨亮灶” 市民可手机实时查看食品制作过程
Guang Zhou Ri Bao· 2025-05-17 20:07
Core Viewpoint - The collaboration between China Telecom Guangdong and Meituan aims to enhance food safety in the takeaway restaurant sector through the "Internet + Bright Kitchen" initiative, marking a new era of smart supervision in Guangzhou [1][2]. Group 1: Initiative Overview - The "Internet + Bright Kitchen" initiative is part of a broader effort to strengthen food safety regulation across the entire supply chain, as outlined in recent governmental guidelines [2]. - This initiative will allow consumers to view real-time kitchen operations via mobile devices when ordering takeout, promoting transparency and safety in food preparation [2]. Group 2: Implementation and Support - The initiative will initially involve 30,000 stores, with plans to expand to 100,000, providing a "zero-cost" entry for small and medium-sized restaurants through technical support and incentives [2]. - China Telecom has developed a client application that integrates real-time monitoring and intelligent analysis to assist restaurant owners in managing their kitchens effectively [2]. Group 3: Industry Collaboration and Consumer Engagement - Local market supervision departments will work to integrate online and offline supervision, enhancing the effectiveness of food safety regulations [3]. - The initiative encourages consumer participation in monitoring food safety and reporting violations, fostering a collaborative environment for improving industry standards [3].
海南澄迈县检察院亮剑外卖餐饮监管
Huan Qiu Wang· 2025-05-16 07:31
针对上述问题,澄迈县检察院充分发挥公益诉讼检察职能,迅速向相关职能部门发出检察建议书。建议 书直指问题核心,要求相关职能部门依法履行监管职责,对"美团外卖""饿了么"等网络餐饮第三方平台 及入网商家开展专项整治:督促平台严格落实主体责任,完善审核机制,确保商家资质信息真实、完 整、准确;责令商家限期整改,规范公示食品经营许可证、量化分级等关键信息;加强日常巡查与动态 监管,对拒不整改的商家依法依规严肃处理。 来源:法治日报 法治日报全媒体记者 邢东伟 翟小功 通讯员 梅艺馨 在"动动手指,美食到家"的便捷时代,网络餐饮服务已成为大众生活的重要组成部分。然而,当你通过 网络餐饮第三方平台下单时,是否留意过商家页面公示的食品安全信息? 海南省澄迈县人民检察院在履职中发现,辖区内"美团外卖""饿了么"等部分网络餐饮第三方平台及入网 商家存在未及时在经营活动主页面上公示经营户食品经营许可证、未及时公示量化分级信息、未及时更 新食品经营许可证等问题,一场关乎千家万户饮食安全的"检察行动"就此展开。 澄迈县检察院经过调查发现,"美团外卖""饿了么"等网络餐饮第三方平台和入网餐饮服务提供者存在明 显违规行为:部分商家未在网 ...
中国外卖出海破局,走向更高水平的全球竞争
中国企业出海,正在走向更高水平的竞争。5月12日,在北京举行的"中国—巴西商业研讨会"上,巴西总统卢拉与美团创始人、CEO王兴会面,并见证签 署投资协议。美团将在未来几个月内,正式将其旗下外卖服务Keeta引入巴西,并计划5年内在巴西投入10亿美元支持该项目。 这是继华为、中兴、比亚迪、长城汽车等之后,又一家进入巴西的中国企业,而且是唯一一家科技零售企业。 而且,美团Keeta的落地并不是简单的"送外卖"。一方面,它带来一张覆盖当地的全国性即时配送网络;另一方面,围绕即时消费、即时配送所衍生的"万 物30分钟达"的新场景,也将在当地激发出新的商业生态。 一份小小的外卖,是中国科技企业更积极参与到全球产业竞争之中的鲜活例证,也代表着中国数字服务出海的新航向。 从中国企业出海的阶段来看,早期以工业基建等密集劳动力输出为主,逐渐转变为小商品、家电等工业品输出,再到近年光伏、锂电、新能源汽车的"新 三样"输出,再升级到如今Keeta、DeepSeek等创新数字服务输出。 ▲2024年12月,美团无人机配送飞入迪拜,获当地首张商业运营许可证 为什么是巴西? 这种变化体现中国经济的腾飞,也是中国"软服务+硬科技"的新名片 ...
AI助力拦截恶意差评百万条,饿了么推出多举措助力商家经营更简单、更公平
Sou Hu Cai Jing· 2025-05-14 11:19
"柠檬香辣鸡他投诉说为什么不能去香辣"、"评论说我量给的多反手却给了我差评"……饿了么商家调研 显示,包含差评申诉、恶意用户举报等在内的顾客运营一直是线上商户经营的长期痛点。据饿了么商家 中心公众号,为了更好优化提升商户体验,饿了么已于今年初建立专项机制,聚焦恶意用户治理,提升 商户的顾客运营效率。 例如,为了让商家差评申诉规则和审核过程更公平和透明化,5月初,饿了么上线"小饿评审"产品,消 费者进入饿了么APP,点击"我的"找到"小饿评审"入口,即可作为第三方大众评审对商家提交的具有争 议的差评申诉做评判。相比平台100%的人工审核来说,经过大众评审团整体判定的结果对商家来说也 更客观公正。 "新财年,我们仍将持续利用AI升级和优化模型,尽可能帮助商家提升顾客运营效率,优化商户投诉流 程,改善商户体验,让商家感觉在饿了么做生意更简单、更公平",饿了么相关负责人表示。 从2021年起,饿了么相关治理模型已开始通过对全量评价数据的全方位自动检测,自动发现、识别和屏 蔽包含恶意评论、广告评论、不文明评论在内的无效评论,并剔除掉相关评论对商家的评分影响。借助 阿里生态的AI优势,例如阿里云的通用图计算能力,饿了么持 ...
【京东回应外卖又崩了】5月14日讯,5月14日午间,多名网友发帖称订购的京东外卖没有骑手接单配送、出现订单延迟等情况,京东外卖崩了引发热议。对此,京东客服表示,骑手接单在午间时段有可能出现人力不足的情况,有时候会出现长时间无人接单的情况,是正常的,具体配送与用户所在地区相关,客服目前尚未收到京东外卖系统出现崩溃的通知。
news flash· 2025-05-14 05:14
金十数据5月14日讯,5月14日午间,多名网友发帖称订购的京东外卖没有骑手接单配送、出现订单延迟 等情况,京东外卖崩了引发热议。对此,京东客服表示,骑手接单在午间时段有可能出现人力不足的情 况,有时候会出现长时间无人接单的情况,是正常的,具体配送与用户所在地区相关,客服目前尚未收 到京东外卖系统出现崩溃的通知。 京东回应外卖又崩了 ...
王兴与巴西总统卢拉同框见证:美团出海巴西,5年投十亿美元
Nan Fang Du Shi Bao· 2025-05-13 07:33
Core Insights - Meituan is expanding its international presence by entering the Brazilian market with its food delivery service, Keeta, planning to invest $1 billion over the next five years [1][4][5] Group 1: International Expansion Strategy - Meituan's CEO Wang Xing emphasized that internationalization is a long-term strategy for the company, aiming to enhance consumer experience and support local restaurant growth in Brazil [4][5] - The company has previously expanded into Hong Kong and Saudi Arabia, and now aims to establish a nationwide instant delivery network in Brazil [1][4] Group 2: Market Potential and Investment - Brazil is identified as a large market with significant potential, prompting Meituan to invest heavily in local operations [4][5] - The investment will focus on providing comprehensive services and digital tools to local partners, enhancing their business growth [4] Group 3: Operational Insights - Meituan's international business has gained importance since last year, with a structured approach to overseas expansion [5][6] - The company plans to leverage its proven domestic delivery model to accelerate growth in international markets, particularly in regions with higher customer spending and willingness to pay [8]
巴西贸易与投资促进机构:美团将投资约50亿巴西雷亚尔,通过Keeta应用进入巴西外卖市场。
news flash· 2025-05-12 11:13
巴西贸易与投资促进机构:美团将投资约50亿巴西雷亚尔,通过Keeta应用进入巴西外卖市场。 ...