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场景获客+服务闭环 解读红星美凯龙“智电绿洲”转型复合型渠道之路
Sou Hu Cai Jing· 2025-06-04 12:13
5月27日,红星美凯龙在上海全球家居1号店宣布了一项重要战略升级——电器馆正式从1.0时代迈入2.0时 代,"Mega-E智电绿洲"首次亮相。 这一动作绝非简单的业态迭代,而是对当前家电零售行业"线上流量见顶,线下价值重构"这一核心命题的战略回 应。在线上流量主导的时代,传统家电渠道该如何找到不可替代的价值?红星美凯龙的这次战略升级,或许隐藏 着行业转型的密码。 "四渠割裂"下的升级之道 对于目前的家电零售渠道而言,割裂局面已经成为了制约其发展的最大掣肘。 一方面,电商平台需要争夺流量,连锁卖场受困于规模推进,高端体验店要面对难以下沉的局面;与此同时,政 策推动"以旧换新",下沉市场释放换新红利,零碳、智能等新趋势重塑行业格局。 在这样的行业变局中,过去的四大类家电零售渠道都碰到了各自的发展瓶颈:线上电商为代表的流量渠道,过度 依赖低价促销和线上导流,造成了用户粘性差、利润稀薄;以连锁卖场为主的规模渠道因为同质化竞争严重,陷 入了"SKU内卷"; 在利润渠道中,聚焦高溢价品类的综合型卖场受线上价格战冲击,增长乏力;而高端体验店作 为形象渠道,虽然塑造了品牌调性,但覆盖人群有限,难以形成规模化……这种"流量-规 ...
从“卖单品”到“管全程”:苏宁易购家电管家重塑服务价值链
Zhong Jin Zai Xian· 2025-06-04 07:57
Core Viewpoint - Suning.com has launched a new position called "Home Appliance Steward" to provide comprehensive, customized, and professional services throughout the entire purchasing process, aiming to set a benchmark for full-link service in the home appliance industry [1][6]. Group 1: Service Model - The "Home Appliance Steward" program includes over 5,000 certified stewards nationwide, offering 1V1 personalized service that covers pre-sale, in-sale, and post-sale stages [1][3]. - The service model emphasizes a full lifecycle solution, addressing consumer demands for integrated home appliance and home decoration services, as over 70% of consumers prioritize "scene adaptability" and "whole-house design" when purchasing appliances [1][3]. Group 2: Consumer Experience - The program provides pre-sale services such as free on-site measurements and customized design consultations, enhancing consumer decision-making from the outset [3][4]. - During the purchasing process, stewards accompany consumers to ensure a seamless experience, allowing them to purchase all necessary appliances and home decor in one go [3][4]. Group 3: Strategic Upgrade - The introduction of the "Home Appliance Steward" signifies a strategic upgrade in service capabilities, moving away from traditional retail models that end service after a transaction [6]. - Suning.com aims to reshape consumer perception of service quality, focusing on creating value through user-centered service rather than competing solely on price and traffic [6].
京东MALL北京南三环店盛大开业,一站式潮购地标引领科技生活新风尚
Sou Hu Cai Jing· 2025-05-31 07:13
近日,备受瞩目的京东MALL(北京南三环店)正式拉开帷幕,其开业盛典吸引了众多目光。这家位于丰台区南中轴"首都商务新区商圈"的京 东MALL,不仅是北京首家,更是全国范围内面积最大的门店。该店巧妙地将百年中轴线文化与现代科技生活相融合,通过78000平方米的广阔 空间,以及独特的"沉浸式体验+全品类覆盖+场景化服务"模式,实现了从低效楼宇到南城家电家居3C数码一站式文化潮购地标的华丽蜕变。 为消费者带来前所未有的"一站式置家"购物体验。 在电竞数码体验区,京东MALL(北京南三环店)汇集了苹果、华为、荣耀、OPPO、VIVO、大疆等众多一线品牌,并首次引入了全球顶级电 竞品牌雷蛇(Razer)的线下门店。技术专家现场为消费者定制高性能主机,吸引了众多电竞发烧友前来体验。美食烘焙体验区也备受瞩目,消 费者可以在这里使用最新款的网红电器进行烘焙DIY,并与专业咖啡师互动,体验咖啡手冲和拉花的乐趣。 冰洗护理中心则云集了卡萨帝、海尔、西门子等顶尖品牌,并提供免费的"衣物护理实验室"服务,包括高端洗衣和皮具养护等。在小天鹅品牌 展厅,国家级非遗京绣传承人亲自操刀设计,以天坛祈年殿为灵感,打造出了"传统建筑美学×未来家 ...
京东MALL北京首店开业,设置30+沉浸式主题体验区
Xin Lang Ke Ji· 2025-05-30 06:58
新浪科技讯 5月30日下午消息,京东MALL(北京南三环店)举行开业仪式。据悉,北京首家京东 MALL将于5月31日在丰台区南中轴"首都商务新区商圈"正式开业,具备"沉浸式体验+全品类覆盖+场景 化服务"三大特色。 在京东MALL电竞数码体验区,汇集了苹果、华为、荣耀、OPPO、VIVO、大疆等众多一线品牌,电竞 品牌雷蛇(Razer)也首次入驻线下。 值得一提的是,京东MALL(北京南三环店)首次启动外部招商模式,吸引国图书店入驻,为消费者带 来集阅读、艺术、社交于一体的沉浸式文化空间。除此之外,门店还与乐立方合作打造大型儿童乐园, 为亲子家庭提供寓教于乐的多元生活场景。国图书店与儿童乐园将于近期与消费者见面。 在"国补"政策的持续发力下,京东MALL(北京南三环店)也将成为北京最大的家电家居3C一体化国补 体验卖场。据统计,门店目前超10万款单品支持以旧换新国家补贴。开业活动期间,消费者还可享 受"政府补贴+开业优惠"双重福利,商品至高优惠50%。(闫妍) 责任编辑:王若云 据介绍,作为近10年来北京南城首个多元业态融合型大型商业综合体,京东MALL(北京南三环店)拥 有78000平方米共7层的购物空间, ...
从高端破局到生态裂变:红星美凯龙电器2.0战略开启万亿新蓝海
Sou Hu Cai Jing· 2025-05-28 02:23
Core Viewpoint - Red Star Macalline has officially upgraded its electrical appliance section from version 1.0 to 2.0, named "Mega-E Smart Electric Oasis," marking a significant transformation in its retail strategy and positioning in the high-end electrical appliance market [1][3][4]. Group 1: Upgrade Details - The upgraded "Mega-E Smart Electric Oasis" will feature an expanded operational area from 16,000 square meters to 33,000 square meters and an increase in brand offerings from 57 to 103 [3][11]. - The upgrade includes three dimensions: expanding product categories, enriching brand offerings, and enhancing service systems to inject new momentum into the domestic electrical appliance channel transformation [3][11]. - The new strategy aims to create 40 high-end electrical appliance ecological benchmarks across major cities in China over the next three years [3][14]. Group 2: Strategic Shift - The essence of the upgrade is a shift from high-end breakthroughs to ecological win-win scenarios, focusing on collaborative growth through category expansion, brand enrichment, and service enhancement [4][6]. - Red Star Macalline's strategy will transition from a high-end single-point breakthrough to an ecological collaborative approach, addressing diverse market needs and consumer segments [6][14]. - The company aims to redefine retail competition as a competition of ecological capabilities, moving from a channel merchant to an integrator of lifestyle proposals and industry ecosystems [19]. Group 3: Market Trends and Consumer Behavior - The electrical appliance market is shifting from "single product functionality competition" to "scene value creation," necessitating retail channels to accelerate transformation and enhance their display, demonstration, and service capabilities [8][12]. - The upgrade reflects a response to changing market demands, emphasizing the importance of scenario innovation to guide consumption upgrades and activate consumer willingness [8][12]. - The focus on younger consumers and the creation of a "heart price ratio" aims to reconstruct the underlying logic of electrical appliance consumption [4][6]. Group 4: Future Vision - Red Star Macalline's vision includes building future electrical appliance living halls that embrace trends of intelligence, zero-carbon, and elder-friendly designs [14][15]. - The company plans to establish a comprehensive service network across its malls by 2026, integrating home decoration, home appliances, and home furnishings into a cohesive ecosystem [17][19]. - The ultimate goal is to create a closed-loop ecosystem that efficiently addresses consumer needs through interconnected scenarios, data sharing, and embedded services [17][19].
港股异动 | 汇通达网络(09878)涨超4% 家电自有品牌阿尔蒂沙空调新品在海内外掀起销售热潮
智通财经网· 2025-05-26 02:05
Core Viewpoint - The company HuTongDa Network (09878) is experiencing significant growth driven by its self-owned brand strategy and the launch of its energy-efficient air conditioning products under the brand "AltiSha" [1][2] Group 1: Company Performance - HuTongDa's stock price increased by 4.45%, reaching 18.3 HKD with a trading volume of 37.49 million HKD [1] - The AltiSha brand's new product line, the Fengshen series of energy-saving air conditioners, has seen a sales surge, particularly during the 618 e-commerce promotion, with order volume increasing by over 100% year-on-year [1] Group 2: Product and Market Strategy - The Fengshen series air conditioners exceed national energy efficiency standards by over 15%, catering to consumer demand for energy-saving appliances [1] - The AltiSha brand has achieved over 10,000 overseas orders, marking a breakthrough in international markets, with plans to expand into Eastern Europe and Middle Eastern countries [2] - The rapid growth of AltiSha in both domestic and international markets aligns with HuTongDa's "one main, two auxiliary" strategy, focusing on lower-tier market services and cross-border e-commerce [2]
税收大数据折射经济运行新亮点 战略性新兴产业蓬勃发展 制造业高端化步伐加快
Liao Ning Ri Bao· 2025-05-25 02:09
"今年以来,以旧换新政策等刺激我们的营业额一直走高,公司的开票金额每个月都在上升。"沈阳 京东世纪贸易有限公司财务负责人李铁军说,据他了解,行业内多数兄弟企业的情况也是如此,市场消 费热情在上升。数据印证了他的判断。前4个月,全省电视机等家用视听设备零售、冰箱等日用家电零 售开票金额同比分别增长45.6%和44.7%;手机等通信设备零售和数码产品等电子产品零售开票金额同 比分别增长15.3%和5.9%。整个消费领域(不含住房消费)的开票金额同比增长了6.4%,增速较一季度 扩大0.2个百分点,拉动全省开票金额增长0.6个百分点。"这与今年以来我省立足扩大内需战略基点、聚 焦促消费关键环节,积极打造文体旅融合消费新场景有关。"辽宁大学教授梁启东认为,全省消费结构 转型升级,带动消费市场持续升温,对经济的拉动作用增强。 此外,今年,我省坚定不移走生态优先、绿色低碳的高质量发展之路,向绿转型不断推进,绿色产 业体系逐步形成,绿色能源结构进一步优化。前4个月,核电、水电、光电、风电和生物质发电五大清 洁能源发电开票金额增速,较火力发电高2.3个百分点,占全部发电开票金额的35.7%,高于全国平均水 平4.0个百分点。 ...
从价格战到体验战,苏宁易购以四场发布会掀起618新打法
Sou Hu Cai Jing· 2025-05-23 12:50
供应链协同战:价格、新品与服务的组合拳 气温攀升叠加年中大促,家电市场迎来一年中的关键窗口期。在电商红利趋缓、消费体验诉求上升的当下,苏宁易购以"四场品类发布会+超万家门店"的立 体组合,重构618战场的主舞台——将流量重心拉回线下、让场景体验成为新的增长引擎。 5月20日至21日,苏宁易购携手百余家头部品牌,围绕空调、冰洗、厨卫、彩电四大核心品类密集发声,以"抢新品、抢价格、抢服务、抢体验"为核心诉 求,全面激活线下门店价值,强化618作为全年家电消费"黄金档"的地位。相比传统价格驱动的促销模式,今年618苏宁易购更强调改善型家电与场景化消费 的结合,用高质量供给回应用户"换新"诉求。 从空调、彩电、厨卫、冰洗四大品类发布会,到全国超百场科技新品发布、产品品鉴活动,苏宁易购正在重塑实体店的功能定位。苏宁易购数据显示,2025 年以来,85吋及以上大屏彩电销售占比已超5成,洗碗机、净饮机等新质家电同比增长超50%,这些数据背后是消费决策逻辑的变化:参数对比逐步让位于 场景体验。苏宁易购在门店设置的CBA观赛区、咖啡体验空间,本质上是在构建"先体验后决策"的消费闭环。 线下场景再造:构建"先体验后决策"的消费闭 ...
有稳也有速 一系列先行指标看我国经济发展强大活力
Yang Shi Xin Wen· 2025-05-17 01:35
国家信息中心今天(17日)发布了一系列先行指标,记者从中发现,4月份以来,在一系列宏观政策协同发力下,消费、投资、工业生产等多领域保持向好 态势。 投资靠前发力 基础建设项目提速 最新数据显示,4月份,挖掘机总体销量同比增长17.6%,其中国内销量同比增长16.4%。今年以来,挖掘机销量持续回升,反映出工程机械行业逐渐复苏和 内需反弹的积极信号。国家信息中心最新数据显示,4月份,全国工程机械开工率环比增长了1.6个百分点,各地工程建设更加繁忙,其中路面设备表现突 出。 树根互联挖掘机指数专家 沈春锋:说明道路基建正在全面升温,这既是季节性因素与政策发力的共同结果,也反映出中国经济逐步释放内生动能的趋势。 稳增长政策正在转化为实物工作量。 4月份,全国有近半数省份开工率环比实现了正增长。从区域来看,最忙的是东北地区,4月份开工率为61.13%,环比增长了13.08%,两项数据均位列全国 首位。东北地区各项重点基建工程全面启动,低空经济、文旅等产业带动的基础设施建设效果显著。 与此同时,建设资金也在加速落地。今年前4个月,全国发行地方政府债券合计约35354亿元,同比增长约84%,发债规模和增速均创近年同期新高。 ...
豪赌苏宁,阿里巨亏260亿,谁在埋单?
券商中国· 2025-05-16 15:34
如今,这些质押均未解除,而股权价值或面临归零的风险。比如苏宁电器,2019年营收达2700亿元,总资产突破4000亿元,如今净资产已然为 负。苏宁系在斥资200亿元投资恒大后,随即将持股平台的股权质押给中信信托、国民信托,如今,该平台持有的恒大地产股权价值仅剩1亿元。 在企业高光时刻进行股权质押融资的张近东父子,套取了多少流动性?接受质押的机构,将吞下多大的财务黑洞? 2021年,张近东及苏宁系股东通过转让ST易购股权套现120亿元。而仅阿里巴巴一家,在ST易购上前后投资308亿元,目前账面浮亏高达267亿 元。此外,淘宝中国还在2020年接受了张近东父子在苏宁控股上100%的股权质押。江苏国资账面损失也达47亿元。 刚刚扭亏的ST易购,目前账面受限资产高达500多亿元,且仍与苏宁系存在千丝万缕的业务往来、资金融通,其持股41.15%的星图金服,更成为 体察苏宁系财务运作的一个典型视窗。拆解苏宁系股权质押迷局,对于防范相关风险,不无参考价值。 金融市场上,股权质押是一种重要的融资手段。不少股东以所持有的公司股权作为质押物,向外部机构寻求借款支持。 以下文章来源于新财富杂志 ,作者陶娟 新财富杂志 . 《新财富 ...