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“外卖骑手能屏蔽顾客了”,美团回应→
第一财经· 2025-10-12 06:53
2025.10. 12 相关页面信息显示,为了维护伙伴们的权益,目前已在晋江、绍兴等7个城市试点上线了骑手评价用户和骑手屏蔽用 户功能,订单结束后的48h内可在订单页评价用户 (支持匿名评价) 。 如果遇到顾客辱骂、恐吓威胁等场景,可在评价页面勾选【不再为该顾客送餐】快捷屏蔽用户,或在骑手APP中【接 单设置页面接单工具模块屏蔽顾客】中选择顾客进行屏蔽 (提交相关证据审核通过后即可屏蔽成功,最多可同时保持 屏蔽两个用户),未来会逐步拓展至全国。 对此,美团骑手客服人员表示,这是最近新增的功能,具体以页面显示信息为准,如果有屏蔽用户需求,可以在APP 接单设置页面选择订单屏蔽顾客,设置后365天之内不会接到该用户的订单。客服表示这一功能目前已在多个城市开 放,后续也会进一步推广,但不确定具体时间。 来源:红星新闻综合梨视频、浙江之声 微信编辑 | 七三 本文字数:515,阅读时长大约1分钟 近日,有网友在社交媒体发帖称,美团外卖骑手能屏蔽顾客了。10月11日,一名美团骑手也证实,确实收到了该消 息。 第一财经持续追踪财经热点。若您掌握公司动态、行业趋势、金融事件等有价值的线索,欢迎提供。 专用邮箱: bianj ...
外卖骑手能屏蔽顾客了,7个城市已试点
2 1 Shi Ji Jing Ji Bao Dao· 2025-10-12 06:43
如果遇到顾客辱骂、恐吓威胁等场景,可在评价页面勾选【不再为该顾客送餐】屏蔽用户,或在骑手 APP中选择顾客进行屏蔽 (提交相关证据审核通过后即可屏蔽成功,最多可同时保持屏蔽两个用户)。对 此,美团骑手客服人员表示,设置后365天之内不会接到该用户的订单,这一功能目前已在多个城市开 放,后续也会进一步推广,但不确定具体时间。 据新黄河报道,近日,有网友在社交媒体发帖称,美团外卖骑手能屏蔽顾客了。10月11日,一名美团骑 手也证实,确实收到了该消息。相关页面信息显示,为了维护骑手的权益,目前已在晋江、绍兴等7个 城市试点上线了骑手评价用户和骑手屏蔽用户功能,订单结束后的48h内可在订单页评价用户 (支持匿 名评价) 。 ...
外卖骑手能屏蔽顾客了 7个城市已试点
2 1 Shi Ji Jing Ji Bao Dao· 2025-10-12 06:26
据新黄河报道,近日,有网友在社交媒体发帖称,美团外卖骑手能屏蔽顾客了。10月11日,一名美团骑 手也证实,确实收到了该消息。相关页面信息显示,为了维护骑手的权益,目前已在晋江、绍兴等7个 城市试点上线了骑手评价用户和骑手屏蔽用户功能,订单结束后的48h内可在订单页评价用户 (支持匿 名评价) 。 (文章来源:21世纪经济报道) 如果遇到顾客辱骂、恐吓威胁等场景,可在评价页面勾选【不再为该顾客送餐】屏蔽用户,或在骑手 APP中选择顾客进行屏蔽 (提交相关证据审核通过后即可屏蔽成功,最多可同时保持屏蔽两个用户)。对 此,美团骑手客服人员表示,设置后365天之内不会接到该用户的订单,这一功能目前已在多个城市开 放,后续也会进一步推广,但不确定具体时间。 ...
美团试点外卖骑手屏蔽顾客功能
Xin Lang Cai Jing· 2025-10-12 03:22
Core Points - Meituan has launched a pilot program in seven cities, including Jinjiang in Fujian and Shaoxing in Zhejiang, allowing delivery riders to block users [1] - Riders can evaluate users within 48 hours after order completion and can select "do not deliver to this customer again" if they encounter abusive or threatening behavior [1] - The blocking feature ensures that riders will not receive orders from blocked users for 365 days, and the program is expected to expand further, although a specific timeline is not provided [1] - Industry experts view this initiative as a positive step towards providing more options for both users and riders, thereby protecting the rights of all parties involved [1]
Serve Robotics(SERV.US)盘前走高 携手DoorDash(DASH.US)推广自动送餐机器人服务
智通财经网· 2025-10-09 13:29
Serve Robotics此前从优步(UBER.US)分拆成立,优步目前仍持有该公司的一小部分股份。据悉,Serve Robotics在包括洛杉矶、迈阿密、达拉斯、芝加哥和亚特兰大等城市拥有良好的运营记录,公司已完成 超过10万次成功配送,服务餐厅数量超过2500家。 DoorDash表示,此次机器人配送项目符合公司更广泛的多模式配送平台战略,该战略旨在整合人类骑 手、无人机及自动机器人,以满足日益增长的需求,同时降低碳排放与交通拥堵。 智通财经APP获悉,美国外卖平台DoorDash(DASH.US)与人工智能机器人公司Serve Robotics(SERV.US) 宣布达成一项多年期战略合作伙伴关系,将在全美范围内推广自动送餐机器人配送服务。受该消息提 振,截至发稿,Serve Robotics周四美股盘前大涨近11%。 双方的合作将首先在洛杉矶启动,当地居民可通过DoorDash应用程序从参与商户下单,由Serve Robotics的机器人完成配送。此举将扩大Serve Robotics可承接的潜在订单规模。 ...
美团外卖“1对1急送”七成美食订单来自中餐堂食店
第一财经· 2025-10-09 13:29
此外,超10万骑手通过"1对1急送"模式获得收入,单均配送收入15元,约为普通配送模式订单的2-3 倍。(第一财经记者 陆涵之) 10月9日,美团外卖公布"1对1急送"订单数据:美食品类中,七成订单来自中餐堂食店,主要为现制 现炒的中式正餐,其他三成需求来自蛋糕、西式轻食等。 ...
美团外卖公布“1对1急送”数据:七成美食订单来自中餐堂食店
Xin Lang Cai Jing· 2025-10-09 12:11
10月9日,美团外卖公布"1对1急送"订单数据:美食品类中,七成订单来自中餐堂食店,主要为现制现 炒的中式正餐,其他三成需求来自蛋糕、西式轻食等。"1对1急送"是美团外卖近日刚升级的"锅气急 达"服务,国庆中秋长假期间,"1对1急送"订单比普通配送模式预计送达时间提前17分钟。 过去一周,使用"1对1急送"的用户数稳定增长,其中75%的用户为美团黑金或黑钻会员。这类消费者追 求配送速度和餐品质量,愿意支付2-5元让骑手"一次只送一单",希望菜品送达时"仍冒着锅气"。据了 解,"1对1急送"订单的客单价高于普通订单,但商家无需额外支付推广成本。此外,用户支付的配送 费,以基础配送费和活动补贴等形式给到骑手,骑手每单收入约为普通配送模式的2-3倍。(智通财经 记者 范佳来) ...
点中秋团圆餐上京东外卖 八大菜系随心点 iPhone17每日送
Sou Hu Wang· 2025-10-01 07:36
Core Viewpoint - JD.com is launching the "Taste of China" campaign for the National Day and Mid-Autumn Festival, offering themed reunion meals and various promotions to enhance consumer experience and satisfaction during the holiday season [1][4]. Group 1: Campaign Details - The campaign features the "New Eight Major Cuisines" themed reunion meals, categorizing dishes from Sichuan, Hunan, Fujian, Taiwan, Beijing, Tianjin, Northeast China, Guangdong, Jiangsu, Zhejiang, Shaanxi, Gansu, Ningxia, and global cuisines [3][4]. - Consumers can enjoy a variety of flavors, from the spicy and fragrant dishes of Sichuan to the rich tastes of Northeast cuisine, ensuring there is something for everyone regardless of their location [3]. Group 2: Promotions and Incentives - Notable promotions include the "Order to Win iPhone 17" event, where the top 50 users with the highest daily order counts from October 1 will receive prizes such as the new iPhone 17, a travel voucher worth 666 yuan, and JD.com gift boxes [4]. - For group dining scenarios, JD.com is offering a "Recharge Meal Card for Discounts" promotion, where consumers can recharge 200 yuan to receive 210 yuan or 500 yuan to receive 525 yuan, effectively enjoying a 5% discount [4]. - Additional opportunities for prizes can be earned through browsing, sharing, and ordering, with rewards including iPhones, small appliances, crab vouchers, and tickets to sports events [5].
我市开展系列特色活动守护“舌尖安全” “社区侠-随手拍”骑手当信息员
Zhen Jiang Ri Bao· 2025-09-29 23:32
近日,2025年镇江市食品安全宣传周主场活动举行。此次活动聚焦宣传周"尚德守法 共享食安"的 主题,正式拉开全市系列活动的帷幕。 市场监管部门推出食品抽检"你点我检"便民服务,同时开展典型案例宣传,组织特医食品"四进"活 动;发改部门举办"粮食质量安全宣传日",推广节粮爱粮经验;教育部门加强校园食品安全普法宣传与 人员培训;公安部门集中展示打击食品犯罪成果;民政部门推动食安知识进村、进社区、进养老机构; 城管部门重点宣传餐厨垃圾管理政策,促进垃圾分类;农业部门举办实验室开放日、快检培训等活动; 卫健部门开展线上知识传播与标准宣传服务。 随着网络订餐的蓬勃发展,外卖已成为市民餐饮消费的热点,为保障网络订餐环节的食品安全,市 场监管部门联合饿了么平台共同上线"社区侠-随手拍"活动,并聘请6名骑手作为"镇江市无堂食外卖食 品安全信息员",在取餐、送餐过程中关注无堂食外卖商户加工环境、人员卫生等情况,协助收集相关 线索,作为社会监督力量的重要补充,推动构建全社会共同参与的食品安全治理格局。(崔亚琴 记者 朱婕) 宣传周活动旨在集中展示全市在食品安全领域的创新举措与成效,展现各地各部门筑牢安全底线、 助力产业发展的新思 ...
美团:近两百城开展“不闯红灯”安全激励活动 骑手一周增收可达到400多元
Feng Huang Wang· 2025-09-28 19:19
Core Points - Meituan has launched a "no running red lights" safety incentive program for delivery riders in September, starting in 17 cities including Beijing, Shenzhen, Guangzhou, and Chengdu [1][4] - The program rewards riders who maintain a "0 running red lights" record and meet daily order volume thresholds with cash incentives, with additional rewards for consistent performance throughout the campaign [1][4] - The initiative aims to enhance rider safety while increasing their income, achieving a win-win situation [4][7] Summary by Sections Program Launch and Expansion - The "no running red lights" safety incentive program will be expanded nationwide to nearly 200 cities from October 1 to 8, 2023 [1][6] - During the campaign, riders who maintain a "0 running red lights" record and achieve order volume rankings will receive cash rewards [1][6] Previous Initiatives and Results - Earlier in April 2023, Meituan initiated traffic safety governance trials in cities like Jinan, Quanzhou, Huizhou, and Baotou, offering rewards for maintaining a "0 running red lights" record, with weekly earnings for riders exceeding 400 yuan [1][15] - As of August 2023, over 20,000 riders in trial cities received rewards, and the incidence of running red lights decreased by 26% [1][15] Event Highlights - The main event for the program will take place in Chengdu, with additional activities in eight other cities, featuring a "1+8" offline launch ceremony [7] - Traffic police will award a "Safety Big Fortune" prize of 8,888 yuan to riders who have not run red lights throughout the summer of 2025 [7] Community Engagement - Meituan is collaborating with the Kangaroo Baby Home to distribute reflective safety stickers designed by children to riders during the National Day holiday, promoting safety awareness [11]