外卖配送
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果然财评|从困在系统到有权说不,美团试点“骑手屏蔽顾客”
Qi Lu Wan Bao· 2025-10-13 09:21
Core Insights - The article discusses Meituan's pilot program in seven cities that allows delivery riders to block customers, marking a significant shift in the power dynamics of the platform economy [3][4] - This initiative aims to balance the interests of riders, customers, and the platform, moving from a customer-first approach to a more equitable model [3][4] Summary by Sections Rider Rights and Protections - The new feature grants riders limited "counter-rights," including a 48-hour evaluation window, evidence review mechanism, and a 365-day blocking period, which enhances their dignity and rights [3][4] - Feedback from riders indicates a strong desire for this feature, as it allows them to avoid abusive customers and provides a sense of security [4] Platform Governance and Changes - The implementation of the blocking feature is part of a broader strategy that includes eliminating late penalties, trialing pension subsidies, and expanding occupational injury protections, indicating a shift towards fairer governance [4][5] - Post-implementation feedback shows a 15% increase in rider satisfaction with the platform [4] Industry Implications and Future Directions - The current limitation of blocking only two customers may not fully address the potential for repeated abuse, suggesting a need for further refinement [5] - Experts suggest that the industry should seek a new balance between efficiency and fairness, with Meituan's innovation potentially serving as a benchmark for the sector [5] - The overall competitiveness of the platform economy relies on a healthy ecosystem that considers user experience, rider rights, and platform order [5]
吉林省敦化市“小个专”党委精准指导 新业态党员队伍再添新力
Zhong Guo Zhi Liang Xin Wen Wang· 2025-10-13 09:05
Core Viewpoint - The establishment of a new party member in the Meituan delivery team in Dunhua City signifies the strengthening of party organization within the new economy sector, highlighting the importance of integrating party leadership into emerging employment groups [1][2]. Group 1: Party Development and Activities - A new member was officially inducted into the Meituan delivery party branch, showcasing the commitment to party values and responsibilities among delivery personnel [1]. - The new member demonstrated dedication by adhering to party standards during the probation period, actively participating in community service, and maintaining service quality despite challenging conditions [1][2]. Group 2: Guidance and Support Mechanisms - The Dunhua Market Supervision Administration's "Small and Specialized" Party Committee emphasizes the importance of structured processes for party member development, including clear steps for application and approval [2]. - The committee has implemented a dual approach of online and offline participation to ensure comprehensive involvement in the party processes, addressing the challenges faced by dispersed delivery workers [2]. Group 3: Evaluation and Training - A detailed evaluation framework has been established to assess potential party members based on political awareness, service performance, and community reputation, incorporating specific metrics such as service complaint rates and community engagement [2]. - Future training plans for new party members will focus on their roles in the delivery industry, promoting initiatives like "Pioneer Rider" and "Civilized Delivery Leader" to enhance their visibility and influence in community service and urban governance [2]. Group 4: Ongoing Commitment to Party Leadership - The induction of new members is seen as a vital step in advancing party-building efforts within the new economy, with a commitment to continuously improve the management and development of party members in the delivery sector [2].
推动外卖配送行业规范健康发展,太仓市市场监管局召开外卖平台座谈会
Yang Zi Wan Bao Wang· 2025-10-10 10:01
Core Viewpoint - The meeting organized by the Taicang Market Supervision Administration aims to enhance cooperation between government and enterprises, improve service quality and regulatory efficiency, and promote the healthy development of the food delivery industry [1][3]. Group 1: Regulatory Measures - Delivery platforms are required to strictly implement their primary responsibilities and establish emergency plans for severe weather and major incidents [3]. - The administration emphasizes the need for internal management, including merchant license management and timely handling of consumer complaints to protect consumer rights [3][4]. - Special law enforcement actions will focus on combating false advertising and unfair competition practices such as forced exclusivity among merchants [3][4]. Group 2: Industry Collaboration - The meeting highlighted the importance of collaboration between the market supervision bureau and delivery platforms to create a fair and orderly market environment [4]. - Representatives from various platforms discussed improving internal management mechanisms and service measures, as well as enhancing rider protection and data sharing [4]. Group 3: Industry Development - The Taicang Market Supervision Administration aims to foster a win-win ecosystem for consumers, merchants, delivery riders, and platform companies to promote sustainable development in the food service industry [4]. - The meeting also addressed the integration of party organization work with industry development to enhance cohesion and influence within the sector [3].
美股异动|优步股价震荡下行3.30%全球布局调整引发新思考
Xin Lang Cai Jing· 2025-10-09 22:49
Core Insights - Uber's stock price experienced a significant fluctuation, dropping by 3.30%, which has drawn investor attention amid global economic uncertainty [1] - The decision to exit the Ivory Coast market after six years of operation reflects a strategic shift to focus resources on key markets for sustained growth [1] - The challenges faced in the Ivory Coast included competition from rivals employing low-price strategies, dissatisfaction among drivers regarding lengthy payment cycles, and increased regulatory scrutiny [1][2] - Uber's partnership with Serve Robotics and DoorDash aims to expand delivery robot technology, showcasing Uber's commitment to technological innovation and resource optimization [2] - The rise of automated delivery technology is prompting major food delivery platforms to invest more, aiming to reduce labor costs and enhance delivery efficiency [2] - Investors are encouraged to consider Uber's strategic adjustments and technological advancements when assessing future stock performance [2] Summary by Sections Market Performance - Uber's stock saw a notable decline of 3.30%, raising concerns among investors in the context of a volatile global economy [1] Strategic Decisions - The withdrawal from the Ivory Coast is part of a broader strategy to concentrate on key markets, highlighting the need for companies to adapt to local demands [1] - The competitive landscape in the Ivory Coast, characterized by aggressive pricing from competitors and regulatory challenges, complicated Uber's operations [1] Technological Innovations - The collaboration between Serve Robotics and DoorDash signifies an expansion of Uber's delivery robot technology, indicating ongoing innovation within the company [2] - The trend towards automation in delivery services is becoming increasingly important for food delivery platforms, including Uber, as they seek to improve efficiency and reduce costs [2] Investor Considerations - Investors should evaluate a range of factors, including economic data, company earnings, industry trends, and global events, to understand their impact on Uber's stock [2] - The combination of strategic adjustments and technological innovation may provide new growth opportunities and competitive advantages for Uber in the market [2]
美团外卖“1对1急送”七成美食订单来自中餐堂食店
Di Yi Cai Jing· 2025-10-09 12:48
Core Insights - Meituan Waimai reported that over 100,000 riders have earned income through the "1-to-1 Urgent Delivery" model, with an average delivery income of 15 yuan per order, which is approximately 2-3 times higher than the income from regular delivery orders [1] Group 1: Order Data - In the food category, 70% of orders come from Chinese dine-in restaurants, primarily consisting of freshly prepared Chinese meals, while the remaining 30% of demand is from cakes and Western light meals [1]
暖“新”服务 贴心守护(法治头条)
Ren Min Ri Bao· 2025-10-08 22:11
Core Points - The article discusses the rapid growth of new employment forms in China, particularly focusing on delivery workers, ride-hailing drivers, and other platform-based laborers, highlighting their increasing numbers and the need for better rights protection [4][6] - It emphasizes the importance of recognizing labor relationships in order to safeguard the rights of these workers, as illustrated by a court case that confirmed the employment status of a delivery driver [6][7] - The article also explores how technology is being utilized to enhance the rights and safety of these workers, including features like fatigue prevention mechanisms and insurance for accidents [8][10] Group 1: New Employment Forms - The number of new employment form workers in China has reached 84 million, driven by the growth of the platform economy [4] - These workers face challenges regarding their rights and protections, necessitating legal support and policy improvements [4][6] Group 2: Labor Rights and Legal Recognition - A court case in Guangdong confirmed the existence of an employment relationship between a driver and a transportation company, despite the company's claims of a freelance arrangement [6][7] - The recognition of labor relationships is crucial for ensuring workers receive wages, social insurance, and other benefits [7] Group 3: Technological Empowerment - Platforms like Meituan have implemented features to protect workers, such as a fatigue prevention system that limits working hours to ensure safety [8][10] - The article highlights the shift from punitive measures to positive incentives, such as safety points that reward compliant driving behavior [9][10] Group 4: Community Support and Collaboration - Community initiatives have improved working conditions for delivery workers, such as providing tools and resources to facilitate their tasks [11][12] - New employment workers are increasingly becoming active participants in community governance, contributing to local development and support systems [12]
美股异动|Doordash股价再攀新高多重利好助推上涨3.88%
Xin Lang Cai Jing· 2025-10-06 22:45
Core Insights - DoorDash's stock price has seen a significant increase of 3.88%, marking three consecutive days of gains and reaching a new historical high [1] - The company has entered into a strategic partnership with Criteo to enhance advertising opportunities in the retail media sector, leveraging both companies' technological strengths for deeper integration in the digital advertising market [1] - DoorDash has completed the acquisition of UK competitor Deliveroo for approximately £2.9 billion, expanding its presence in the European market while allowing Deliveroo to operate as an independent brand [1] Technological Innovations - DoorDash has launched its first autonomous delivery robot, Dot, designed to improve local delivery experiences with efficient autonomous driving capabilities and the ability to handle diverse delivery tasks [2] - The introduction of Dot reflects DoorDash's ambition in the unmanned delivery sector and its commitment to enhancing delivery efficiency [2] Investment Considerations - DoorDash's diversified strategy and technological innovations indicate strong growth potential [2] - Investors are advised to monitor competitive dynamics in international markets and the practical application of technological developments, as these factors will directly impact DoorDash's long-term market performance [2]
深圳宝安颁发首届暖“新”大奖,“最美骑手”“最暖站点”评选结果出炉
Zhong Guo Zhi Liang Xin Wen Wang· 2025-09-29 10:00
Core Points - The event held in Bao'an District recognized outstanding delivery riders and stations, emphasizing the theme "Ride Together, Warm New Bao'an" [1][3] - The initiative aims to showcase innovative practices in caring for new employment groups through party building and community engagement [5][9] Group 1: Event Overview - The first "Most Beautiful Rider" and "Warmest Station" awards were presented, with 10 riders and 5 stations receiving recognition [3][10] - The event was attended by key officials from the Bao'an District government and market supervision bureau, highlighting the importance of community involvement [3][6] Group 2: New Initiatives - 20 award-winning riders were appointed as the first batch of food safety volunteer supervisors, enhancing food safety oversight in the community [5][7] - The Bao'an District government has implemented a "care and governance" dual-drive model to support the growing new employment group [5][9] Group 3: Community Impact - The new employment group, comprising over 200,000 individuals in Bao'an, is recognized as a vital force in urban life [9] - The district has established various support mechanisms, including a closed-loop system for addressing rider concerns, enhancing their sense of security and happiness [9][10] Group 4: Award Recipients - The list of award recipients includes notable organizations and individuals, such as Meituan and various delivery riders from different stations [10][14][17] - Special awards were given to individuals and organizations that significantly contributed to the event and community engagement [12][14]
美团发放1亿元“不闯红灯”安全奖金:激励骑手安全跑单行为
Xin Lang Ke Ji· 2025-09-29 02:20
对于前者,美团今年全面落地"超时免罚",推出积分制和培训结合的新管理方式,给骑手更多弹性空 间。对于"过度接单"的情况,美团一方面根据安全分调整骑手的背单上限,另一方面顺应骑手需求,通 过更多安全奖励,引导骑手从"靠多跑单赚钱"的传统模式,转向"安全跑单也能多赚钱"。 9月28日晚,美团公众号发文宣布,1亿元安全骑行奖金池正式落地,相关资金将专项用于激励骑手在配 送过程中遵守交规、安全跑单,同时启动骑手中秋关怀活动。 据了解,今年年初,美团在骑手恳谈会上探讨安全骑行话题时,有骑手提出,有时候单子多时间紧,不 得已会有一些违规骑行;还有骑手为了增加收入多接单,这样一来就会跑得太快甚至闯红灯。 自第二季度起,美团陆续在全国范围内推出一系列安全激励活动。截至目前,已有多名3个月内保持"0 闯红灯"记录的优秀骑手获得了大额的奖金。 美团表示,围绕骑手的实际所需,美团正持续升级安全保障,从防疲劳机制、取消超时扣款、到解 决"最后100米"交付难、畅通骑手申诉渠道,我们努力通过探索更公平、更人性化的激励机制,推动从 负向处罚向正向激励的转变。 此外,从9月24日开始,美团在北京、上海、深圳、杭州、武汉等全国23座城市陆续 ...
美团回应8888元大奖属实,设立亿元奖金池引导骑手不闯红灯
Qi Lu Wan Bao· 2025-09-28 09:35
近日,不少市民在成都、武汉、无锡等多个城市围观外卖骑手现场领奖,骑手收到8888元大额奖金,相关话题在社交媒体登上热榜。针对此事,美团官方回 应属实,并表示此举是平台对不闯红灯骑手的重磅激励。同时,平台宣布设立亿元奖金池,对骑手安全行为开展长期激励。美团配送交通安全组负责人表 示:"平台出资培训和激励,引导骑手慢下来、不闯红灯不逆行。多地活动试点也证明,安全骑行与多赚钱、多跑单并不冲突,慢下来反而赚得更多。" 此次不闯红灯的激励活动于9月底在全国17城举办,其中,9城多名近三个月内保持"0闯红灯记录"且订单量位列前茅的优秀骑手获得大额奖励。美团成都一 位站长透露,站内一名从业两年的骑手已获奖,他最近完成配送的10000单里没有一单闯红灯,也没有超时。站长展示的数据显示,平台合理调度分配顺路 订单,骑手本人积累丰富的路线规划经验,活动激励引导,是支持安全高效跑单的主要因素。 自2024年年底开始,美团陆续从升级安全保障、防疲劳机制、取消超时扣款、解决"最后一百米"交付难、畅通骑手申诉渠道等方面,以骑手利益为核心,持 续优化管理办法,探索更公平、更人性化的激励机制,推动负向处罚向正向激励的转变。今年4月,美团率先 ...