餐饮服务
Search documents
广西百色一粉店汤锅内出现异物 当地市监局通报:立案调查
Yang Shi Wang· 2025-12-26 07:58
食品安全无小事。该局始终坚持"四个最严"要求,对食品安全违法违规行为实行"零容忍"。下一步,将 持续加大监管力度,排查各类食品安全风险隐患,全力保障人民群众"舌尖上的安全"。 欢迎社会各界共同监督,如发现食品安全问题,请及时拨打12315热线投诉举报。 央视网消息:据"右江市场监管"微信公众号消息,12月26日,广西百色市右江区市场监督管理局发布情 况通报。针对12月25日网络反映"百色深圳小镇粉店汤锅内出现异物"的情况,该局迅速组织执法人员赴 现场调查。现将有关情况通报如下: 经核实,涉事单位为右江区四塘镇"百色市右江区岑某某餐饮店"。检查发现,该店确实存在视频中反映 的食品安全隐患问题。目前,该局已依法对该店进行立案调查,并责令其立即停业整改。 ...
上海一餐厅菜名被指低俗,工作人员回应:抱歉,已全部调整
Xin Lang Cai Jing· 2025-12-26 06:43
九派新闻搜索发现,该餐厅在上海共有六家门店,有网友曾因菜名产生不适而给过差评。 12月26日,该餐厅工作人员称,昨天有顾客反映菜名取得不妥当,目前店里已向总部反映,现在已对这 些名称全部进行了调整。 上述工作人员还表示,"给大家造成了不适,真的非常不好意思,非常抱歉。" 来源:九派新闻 来源:九派新闻 近日,上海一家餐厅将臭豆腐命名为"曾经陈冠希最爱的娇麻臭豆腐(臭臭辣辣还有汁水)",将鸡排命 名为"谢霆锋超爱的娇麻鸡排",其中将"椒麻"命名为"娇麻",引发网友不适。 菜品介 绍。图/网络截图 有网友表示,"拿恶俗当趣味,这就是所谓的创新吗?"还有网友表示,"拒绝消费他人痛苦,拒绝低俗 营销。" ...
票根别丢,演唱会之后接着嗨!北京跨年逛吃攻略③
Xin Lang Cai Jing· 2025-12-26 04:41
Group 1 - Liu Ruoying's concert will take place in Beijing from December 26, 2025, to January 4, 2026, at the Huaxi Biological Center [3][5] - Concert ticket holders can enjoy various discounts at multiple restaurants in Beijing, extending the concert experience with food [5][10] - Discounts include 10% off at several restaurants, such as Chengdu Cuisine and Yunnan Cuisine, and special offers like free items or reduced prices at other participating venues [7][11] Group 2 - Many traditional Beijing restaurants are participating in the discount campaign, offering exclusive deals for concert-goers, such as a 30 yuan discount on a 200 yuan purchase at Tongheju [10][11] - Specific promotions include free items with a minimum spend at various locations, enhancing the dining experience for attendees [11][12] - The campaign aims to create a festive atmosphere and encourage dining out after the concert, with numerous restaurants across different districts joining the initiative [23][30]
面包市场分化:桃李下滑,宾堡扩张丨消费参考
2 1 Shi Ji Jing Ji Bao Dao· 2025-12-26 02:36
Group 1: Company Performance - Tao Li Bread reported a revenue decline of 12.88% year-on-year to 4.049 billion yuan for the first three quarters of 2025, with a net profit attributable to shareholders down 31.49% to 298 million yuan [1] - In Q3, Tao Li's revenue fell by 11.64% year-on-year to 1.437 billion yuan, and net profit dropped by 35.05% to 94 million yuan [1] - The company experienced a nationwide sales decline, with revenues in the North, Northeast, and East China regions decreasing by 10.14%, 14.24%, and 8.25% respectively, while the Central region saw a revenue increase of 7.78% to 60 million yuan [1] Group 2: Competitive Landscape - Bimbo Group is in an expansion phase in China, with a significant increase in effective sales points compared to the previous year, and is likely experiencing revenue growth [2] - Bimbo's growth is driven by B2B channels, including long-term supply agreements with well-known fast-food chains and airlines, and a recent strategic agreement with Dingdong Maicai for overseas business expansion [3] - Bimbo's B2B operations benefit from higher gross margins due to reduced channel costs and marketing expenses, with brand recognition aiding market entry [3] Group 3: Market Strategy - Bimbo's strategy of controlling scale while expanding B2B markets is seen as a viable path for survival in the current market environment [6] - Despite Bimbo's growth, it still has a distance to cover to match Tao Li's overall national scale, but focusing on key urban areas is considered beneficial for stable performance [5]
百人炫技千斤丝
Xin Lang Cai Jing· 2025-12-25 19:23
Core Viewpoint - The event "Hundred People Showcasing Thousand Jin Silk" highlights the traditional craftsmanship of dry silk in Taizhou morning tea, emphasizing the cultural heritage and its significance in local tourism and commerce [1] Group 1: Event Overview - The event took place on December 23 at the Taizhou Hotel in the Hailing District of Taizhou, Jiangsu Province [1] - A hundred dry silk craftsmen showcased their skills, demonstrating the art of making dry silk, which is integral to Taizhou morning tea [1] Group 2: Industry Development - Taizhou morning tea has established a standardized system, indicating a structured approach to its production and promotion [1] - The local government plans to continue enhancing the integration of culture, commerce, and tourism to support the development of the Taizhou morning tea industry [1]
西贝贾国龙回应一切:悔不该硬钢罗永浩
Sou Hu Cai Jing· 2025-12-25 19:05
Core Viewpoint - The interview with Jia Guolong reveals his acknowledgment of multiple mistakes made during the controversy surrounding Xibei's prepared dishes, particularly in response to criticism from Luo Yonghao [4][5] Group 1: Mistakes Acknowledged - Jia Guolong admits that his first mistake was choosing to confront Luo Yonghao directly, stating he would rather not do business than clarify the truth through legal means [4] - Another mistake was the decision to open the kitchen, which may have contributed to the public's perception of the brand [4] - Jia also recognizes that his impulsive language in a WeChat group, referring to critics as "internet gangsters," exacerbated the situation [4] Group 2: Impact of Criticism - The criticism from Luo Yonghao on September 10 regarding the high prices and poor quality of Xibei's prepared dishes sparked a broader discussion about the prepared food industry [4] - Jia's aggressive response, including a lawsuit against Luo, did not quell public concerns but instead intensified the media crisis for Xibei [4] Group 3: Lessons Learned - Jia expresses a desire to change his approach, stating that if given a second chance, he would not confront critics head-on and would instead listen to customer feedback [4] - He acknowledges that this experience has taught him valuable lessons about humility and the importance of customer voices in business [4][5]
别让消费者困在“网红滤镜”里
Xin Lang Cai Jing· 2025-12-25 18:26
Core Viewpoint - The article highlights the importance of food safety in the restaurant industry, particularly for "internet celebrity" restaurants, which often prioritize marketing over quality and safety [1][2][3] Group 1: Regulatory Actions - The Shanghai Xuhui District Market Supervision Bureau conducted inspections on popular restaurants, including "Mingcheng Yellow Fish Noodle Restaurant," which was found to have serious food safety issues [1] - The restaurant was found to have a dirty kitchen, inadequate refrigerator temperatures, and expired ingredients being processed, leading to an investigation and immediate rectification orders [1] Group 2: Business Model Concerns - Many internet celebrity restaurants focus on rapid returns and expansion, often neglecting food quality and safety in favor of exposure and conversion rates [2] - Some restaurants engage in practices such as incentivizing positive reviews through free meals or discounts, and collaborating with food bloggers to create promotional content [2] Group 3: Consumer Behavior and Expectations - Consumers are increasingly choosing restaurants based on social media appeal, including "photo opportunities" and trending topics, which can lead to superficial business practices that overlook essential safety standards [2][3] - The shift from "yearly" to "seasonal" popularity of many internet celebrity restaurants indicates a growing consumer preference for quality over mere marketing [3] Group 4: Recommendations for Sustainable Success - Successful internet celebrity restaurants should balance quality with effective marketing, ensuring both online promotion and offline quality assurance [3] - Businesses are encouraged to operate with integrity, providing consistent experiences both online and offline to build consumer trust [3]
贾国龙首次回应西贝预制菜风波 已降价的菜品不会再涨价
Bei Jing Shang Bao· 2025-12-25 13:30
Core Insights - The founder of Xibei, Jia Guolong, has publicly acknowledged mistakes made during a recent controversy, emphasizing the need for better communication with customers and staff [1][2] - Xibei has implemented several measures in response to customer feedback, including adjustments to their central kitchen operations and menu items [1] - The company has reduced prices on over 30 menu items by nearly 20%, lowering the average customer spending from 92 yuan to 75 yuan, while committing to maintaining quality and not becoming a low-cost brand [2] Group 1 - Jia Guolong expressed regret for not listening to customer feedback and stated that the company will prioritize customer opinions moving forward [1] - Xibei has made operational changes, such as modifying the central kitchen to allow stores to handle more food preparation, while acknowledging the challenges of completely eliminating central kitchen reliance [1] - The company has introduced a "sunshine kitchen" initiative and increased salaries for frontline staff by an average of 500 yuan [2] Group 2 - The price reduction is described as a long-term strategy, with assurances that previously reduced items will not see price increases [2] - Xibei aims to enhance customer experience by developing new dishes and providing better additional services [2] - Jia Guolong noted that labor costs have risen during the controversy, but the company plans to continue increasing wages and benefits for employees [2]
硬刚罗永浩 100 天后,西贝贾国龙低头认错:当时太冲动了,不该说“网络黑社会”
程序员的那些事· 2025-12-25 12:34
Core Viewpoint - The article discusses the crisis faced by Xibei, a Chinese restaurant chain, following a public backlash triggered by a negative comment from a well-known figure, Luo Yonghao. The founder, Jia Guolong, reflects on his mistakes and emphasizes the importance of consumer perception over industry definitions [3][4][9]. Group 1: Reflection and Admission of Mistakes - Jia Guolong admits to being impulsive and acknowledges that he should not have confronted customers or used industry definitions to dismiss their feelings [3]. - He reveals the personal toll of the crisis, stating that he relied on sleeping pills for 40 days and described the impact as worse than the pandemic [3]. - Jia lists several missteps, including threatening legal action against Luo Yonghao and making inflammatory comments that escalated the situation [3][7]. Group 2: Trigger of the Crisis - The crisis began on September 10, 2025, when Luo Yonghao criticized Xibei on social media for serving pre-made dishes at high prices, which contradicted the brand's image of fresh, handmade food [5]. - His post quickly gained traction, with over 100,000 shares in a few hours, highlighting a significant disconnect between Xibei's branding and customer experience [5][6]. Group 3: Poor Public Relations Response - Xibei's response to the backlash was deemed a "public relations disaster," with Jia Guolong insisting that their dishes did not qualify as pre-made and threatening legal action against Luo [7]. - The decision to open kitchens for public inspection backfired, revealing that many dishes were indeed pre-made, leading to further criticism and safety concerns [7][8]. Group 4: Consequences and Recovery Efforts - The backlash resulted in a significant decline in customer traffic and revenue, leading to the closure of multiple locations across various cities [8]. - In an attempt to recover, Xibei introduced measures such as making over ten dishes fresh in-store, reducing prices by nearly 20%, and offering 100 yuan vouchers to attract customers back [8][9]. - Despite these efforts, the article notes that rebuilding brand trust is a challenging process, emphasizing that consumer experience and transparency are paramount [9].
贾国龙认错了,西贝还能翻盘吗?
Sou Hu Cai Jing· 2025-12-25 09:32
Core Insights - The article discusses the downfall of a prominent figure in the restaurant industry, highlighting the impact of arrogance and public backlash on business performance [1] - The company, 西贝 (Xibei), has faced significant challenges, including a drastic drop in daily revenue and negative public perception due to mismanagement and failure to listen to customer feedback [1] Company Performance - Daily revenue has reportedly dropped by millions, indicating a severe financial impact from recent controversies [1] - The company had invested 5 billion in its fast-food dream over eight years, which has now seemingly collapsed [1] Management Response - The leader, 贾国龙 (Jia Guolong), has publicly acknowledged mistakes, stating that he should not have engaged in confrontations and should have prioritized customer feedback [1] - Future strategies include reducing customer prices by 20% and hiring more staff to enhance customer experience, indicating a shift in management approach [1] Operational Changes - The company admits to using a central kitchen for food preparation but insists that it does not equate to using pre-prepared meals, which may confuse customers [1] - Despite acknowledging rising labor costs by 5%, customer traffic has not yet rebounded, raising questions about the effectiveness of the new strategies [1] Future Outlook - The leader expressed a willingness to return to simpler business practices, suggesting a potential pivot back to traditional cooking methods [1] - There is skepticism about whether these changes are genuine or merely a temporary measure to appease public sentiment [1]