咖啡与茶

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星巴克店员被顾客持续辱骂10分钟,门店回应
Xin Jing Bao· 2025-08-26 13:18
据解码新闻报道,8月24日,上海星巴克一门店内,有顾客发视频称,当天一名女子持续辱骂店员长达10来分钟,店员始终默默忍受。 拍摄者表示,原本美好的心情被女子破坏,因无法忍受选择走人。 8月25日涉事星巴克工作人员称,被骂员工是小姑娘,最后委屈落泪。起因是店员忙中出错,少给女子点了一杯饮品,工作人员事后第一时间送饮品安 抚,并免单处理,但女子情绪仍未平复持续发泄情绪。 有网友表示,宽以待人,没必要揪着不放。 也有网友表示,没听到之前店员的说法,不予置评。 来源:新闻晨报 责任编辑:刘万里 SF014 最后同行男士代为道歉,表示女子情绪较难控制。 8月26日,此事登上热搜,引发热议。 ...
星巴克华南部分门店试点“自习室”,免费开放,无消费要求。
Sou Hu Cai Jing· 2025-07-22 09:55
Core Insights - Starbucks has launched a new service called "Starbucks Study Room" in select stores in Guangdong, Guangxi, and Hainan, providing free study spaces for customers [1][4][6] - The initiative aims to create a unique "third space" experience for customers, especially during the summer [2][4] Summary by Categories Locations - The study rooms are currently available in specific stores located in Guangzhou, Shenzhen, Zhongshan, Beihai, and Haikou [6] Space Format - The study areas are not separate rooms but utilize existing seating arrangements, such as long tables, within the store [6] Key Rules - The study spaces are completely free to use, with no mandatory purchase required and no need for reservations [6] Supporting Services - Stores provide complimentary services including power outlets, hot water, and WiFi for customers using the study spaces [6] Official Positioning - The service is officially named "Starbucks Study Room," aimed at offering a study-friendly environment during the summer, with potential for future expansion into more stores and similar concepts [4][6]
去星巴克“上自习”,最新回应!
中国基金报· 2025-07-22 07:01
Core Viewpoint - Starbucks has introduced "Starry Study Rooms" in select locations in Guangdong, aiming to provide a conducive environment for studying and reading, which reflects a shift in consumer engagement strategies [2][14]. Group 1: Introduction of Study Rooms - Starbucks has launched "Starry Study Rooms" in several stores in Guangdong, with similar initiatives in cities in Guangxi and Hainan [2][13]. - The study rooms offer free Wi-Fi, ample power outlets, and comfortable seating, creating an inviting atmosphere for customers to study [6][9]. - The initiative allows customers to use the space without any entry fee or reservation, marking a significant shift in Starbucks' approach to customer engagement [9][14]. Group 2: Customer Experience and Feedback - Customers can bring their own books to exchange in designated reading areas, enhancing the community feel of the space [9][14]. - Some customers have expressed concerns about potential conflicts over seating during peak hours, which could affect the overall consumption environment [14]. Group 3: Business Strategy and Market Position - Starbucks has been adapting its space to create multifunctional environments, moving away from traditional consumption models to more versatile social spaces [14]. - The company has also recently adjusted its pricing strategy in response to competitive pressures in the coffee and tea market, with significant price reductions on various non-coffee beverages [16]. - In Q2 2023, Starbucks China reported a revenue of $739.7 million, a 5% year-over-year increase, and a 9% growth in the number of stores, reaching a total of 7,758 locations [16][17].
2025年非洲咖啡与茶博览会在卢旺达开幕
Xin Hua She· 2025-07-08 14:56
Core Viewpoint - The 2025 Africa Coffee and Tea Expo, held in Kigali, Rwanda, serves as a significant platform for showcasing and promoting trade, investment, and collaboration within the coffee and tea industry, aiming to expand international markets for quality agricultural products [1][2]. Group 1: Event Overview - The expo opened on July 7 and is expected to last for two days, attracting over 500 representatives and exhibitors from Africa and around the world [2]. - The event includes various forums and trade discussions to foster deep cooperation between African producers and global buyers, investors, and industry organizations [2]. Group 2: Industry Insights - The Rwandan Minister of Agriculture emphasized the expo's role in gathering stakeholders such as farmers, exporters, and researchers to explore challenges and opportunities for practical cooperation [1]. - The CEO of the Rwanda National Agricultural Export Development Board highlighted the expo's potential to enhance market connections and empower farmers [1]. - A representative from Kenya noted the rising interest in Kenyan coffee in Asian markets, viewing the expo as a valuable opportunity to reach new buyers and promote the unique flavors and quality of Kenyan coffee [1]. - A representative from a Ugandan coffee company reported tangible results from the expo, having established connections with potential buyers and looking forward to converting interactions into actual collaborations [1]. Group 3: Market Trends - African coffee has seen increasing popularity in the Chinese market, attracting numerous consumers and specialty coffee chain brands [1]. - The expo featured many Chinese buyers and coffee enthusiasts who visited booths, tasted coffee samples, and engaged in in-depth discussions with African producers [1].
你说它全球风靡,我说好像舔了一口凉席
3 6 Ke· 2025-06-19 00:07
Core Insights - Matcha has gained popularity as a refreshing beverage in recent years, with its unique color and taste perceived to lower the temperature by at least 2°C [1] - The origins of matcha date back over a thousand years, with its earliest form emerging during the Song Dynasty in China [1][3] - Matcha was introduced to Japan in 1191 by a monk who brought tea seeds from China, leading to its significance in Japanese Zen Buddhism and the development of specialized grinding tools [3][5] - The unique flavor and aroma of matcha are attributed to its cultivation methods, which involve shading the tea plants to enhance certain flavor compounds [3][5] Industry Standards - The International Organization for Standardization (ISO) and Japanese food labeling standards define matcha with strict criteria, including being made from specific tea leaves, grown in shade, steamed, and ground into fine powder [5] - Some manufacturers use non-shaded tea leaves to produce cheaper matcha-like products, which are often used in food items rather than as traditional matcha [5] Market Trends - Matcha's popularity extends beyond Asia, with Western countries also embracing it, particularly after Starbucks added matcha beverages to its menu in 2006 [5] - The health benefits of matcha, including anti-inflammatory and antioxidant properties, along with its caffeine content being higher than traditional tea but lower than coffee, contribute to its appeal [5] Consumer Perception - Despite its popularity, some consumers express difficulty in appreciating matcha's flavor, often describing it as having a grassy taste or an unpleasant texture [7][9] - The astringent quality of matcha, which is a tactile sensation rather than a taste, is attributed to the presence of polyphenols that interact with saliva, leading to a unique mouthfeel [9][10][12]