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首都机场商贸公司:锚定创效使命,扎实推进商业升级实践
Core Viewpoint - The Capital Airport Commercial Company is actively addressing challenges such as consumer downgrade, rapid market changes, and declining traditional advantages by enhancing airport commercial experiences with cultural and practical features [1] Group 1: Resource Planning and Market Trends - The company is optimizing its resource planning by understanding changes in passenger demographics, consumption trends, and demands, focusing on the rise of domestic brands and technology integration [3] - Participation in the "2025 15th Airport Commercial and Retail Development Conference" has allowed the company to learn from successful practices in commercial innovation and passenger experience upgrades from advanced foreign airports [3] Group 2: Brand Development - The company has successfully partnered with leading domestic technology brands such as Huawei and DJI, as well as cultural brands like Beijing Gifts and Yaxiaoqi, enhancing the richness and uniqueness of the airport's commercial offerings [5] - Efforts to expand brand collaboration include market research, building a brand resource database, and strengthening industry association exchanges to create a diverse brand portfolio catering to various passenger needs [5] Group 3: Service and Operational Efficiency - The company emphasizes service quality and win-win cooperation, introducing a "one-stop service" guide for merchants to improve entry efficiency and a 21-day support program with over 100 initiatives to assist merchants during initial operations [7] - Ongoing initiatives include researching merchant pain points, creating cross-industry collaboration platforms, and launching themed marketing activities to foster a healthy development ecosystem [7] Group 4: Future Strategy - The company plans to maintain strategic focus amidst market changes, embracing innovation and challenges while enhancing market cooperation and operational efficiency [7]
从“文创店”到“文化窗”: 大兴机场“兴礼遇”文创店升级为“北京礼物”主题店
Core Viewpoint - The "Xing Li Yu" cultural and creative store at Beijing Daxing Airport has successfully upgraded to a "Beijing Gift" themed store, enhancing its role in promoting Beijing's culture and aviation charm while responding to the airport group's strategy of integrating travel and commerce [2][4]. Group 1: Store Development and Strategy - The "Xing Li Yu" store has been recognized as a "Beijing Gift" themed store, marking a significant upgrade and expanding its market space with over a hundred officially named aviation and Beijing cultural products [2][3]. - Since its opening in 2020, the store has focused on aesthetic, functional, and cultural design principles, developing a product system of over 300 items that incorporate traditional Chinese brands and architectural aesthetics from Daxing Airport [3]. Group 2: Sales Performance and Market Impact - In 2025, the store achieved a sales revenue of 28 million yuan, representing a 45% increase compared to the same period last year, demonstrating the market potential of integrating travel and culture [3]. - The store has implemented a temporary replacement mechanism to address commercial resource challenges, ensuring stability in the airport's commercial image and resource value [3]. Group 3: Future Plans - The company plans to continue enriching the commercial offerings and cultural connotations at Daxing Airport, developing more "airport limited edition" cultural products to create immersive cultural experiences [4].
“北京礼物”主题店亮相北京两场
Core Viewpoint - The launch of five "Beijing Gift" themed stores at Beijing Capital International Airport and Daxing Airport aims to offer travelers a unique shopping experience that integrates traditional culture with local characteristics [1][4]. Group 1: Store Locations and Coverage - The "Beijing Gift" themed stores are strategically located to cover key passenger flow areas, with three stores at Capital Airport and two at Daxing Airport [4]. - The specific locations at Capital Airport include the east side of the fourth floor public area of Terminal 3, the domestic isolation area "Beijing Yinxing" street on the third floor, and near the E21 boarding gate in the international isolation area [4]. - Daxing Airport's stores are situated in the public area and the international departure area, ensuring accessibility for both domestic and international travelers [4]. Group 2: Product Offering and Brand Collaboration - The stores feature over a hundred products from the "Jingxi Li" and "Xing Liyu" cultural brands, which have received official endorsement as "Beijing Gift" items [4]. - This collaboration is part of a broader strategy by the Capital Airport Commercial Company to align with the high-quality development and industrial synergy goals of the Capital Airport Group [5]. - The initiative aims to leverage the passenger flow advantages of both airports and the brand resources of "Beijing Gift," enhancing the cultural influence of the airports [5]. Group 3: Future Plans and Strategic Goals - The Capital Airport Commercial Company plans to deepen cooperation with the Beijing Municipal Bureau of Culture and Tourism and other industry stakeholders to enrich commercial offerings and optimize the business environment [5]. - The goal is to enhance the cultural appeal of the airport and promote consumption upgrades, providing travelers with a more enjoyable and culturally rich shopping experience [5].
东航江西分公司联合江西机场商贸推出融合会员服务
Core Insights - Eastern Airlines Jiangxi Branch collaborates with Jiangxi Airport Group to explore a "flight + commerce" integrated service model, launching a special benefit for travelers that allows direct use of Eastern Airlines points for consumption [1][2] - The initiative enhances the travel experience by enabling seamless point redemption at 54 retail, dining, and service merchants in the core commercial area of Nanchang Changbei Airport [1][2] Summary by Sections - **Partnership and Service Launch** - Eastern Airlines Jiangxi Branch and Jiangxi Airport Group have partnered to create a new service model that integrates air travel with commercial services [1] - The launch includes the "Eastern Airlines Wallet" and a program allowing members to directly use their points for purchases [1] - **Operational Advantages** - The collaboration leverages Eastern Airlines' operational strengths at Changbei Airport, ensuring precise alignment of marketing resources with passenger flow [1] - This results in a seamless transition for travelers to enjoy point redemption immediately after security checks [1] - **Merchant Participation and Consumer Engagement** - All participating merchants in the airport's isolation area prominently display "Eastern Airlines Wallet" promotional signage to enhance visibility and recognition of the benefits [2] - Since the program's recent initiation, travelers have used a total of 3.636 million Eastern Airlines points for purchases at the airport [2] - **Impact on Brand and Customer Loyalty** - The partnership taps into Eastern Airlines' stable and high-quality member customer base, driving targeted consumer traffic to the Jiangxi airport commercial area [2] - This initiative not only boosts brand recognition for Eastern Airlines but also enhances member loyalty, contributing to a closed-loop ecosystem of "air service + commercial experience" [2]
中金:口岸消费或小幅受益“中国购” 部分堵点仍需疏通
Xin Lang Cai Jing· 2025-10-16 23:45
Core Insights - The report from CICC highlights the rise of "China Travel" due to the continuous optimization of inbound policies, which is expected to boost domestic consumption through increased tourist traffic and adjustments in the outbound tax refund policy [1] - The "China Purchase" trend is anticipated to provide new growth momentum to the domestic consumption market, particularly benefiting large international airport hubs, although some bottlenecks still need to be addressed [1] Group 1: Inbound Consumption Trends - The growth in inbound consumption is expected to positively impact both taxable and duty-free airport retail sectors, although the current performance impact appears limited [1] - The airport retail sector offers a variety of products favored by foreign consumers, but factors such as shopping time, store layout, and tax refund qualifications may still pose restrictions [1] Group 2: Duty-Free Market Dynamics - The duty-free segment in Chinese airports is primarily dominated by cosmetics, which have a price advantage; however, foreign consumers have not significantly driven up the average spending per duty-free transaction, possibly due to their consumption habits [1]
首都机场商贸公司推出“925周年庆”主题营销活动
Core Points - The Capital Airport Commercial Company is hosting a "925 Anniversary Celebration" marketing event at Daxing Airport from September 5 to October 10 to celebrate the airport's operational anniversary, the Mid-Autumn Festival, and the National Day holiday [1][3] Group 1 - Over 20 merchants are participating in the event, offering promotions such as a special price of 9.25 yuan, discounts of 925 yuan off purchases, and 925% off certain items [3] - From September 15, the company will provide 2,000 creative ice creams for free to travelers shopping at retail stores during the event [3] - A special area will be set up in the terminal on September 25-26 to showcase "Xing Li Yu" brand creative products, featuring 22 types of nearly 2,000 creative gifts [3] Group 2 - The event will introduce a DIY engraving service for the "Xing Li Yu" creative refrigerator magnets, allowing travelers to customize their purchases for free [3] - Additional marketing activities include a "full purchase" lottery and free gifts for following the company's social media, enhancing the festive atmosphere [3] - The company aims to continue collaborating with Daxing Airport to provide quality travel experiences, focusing on "cultural creativity empowering commerce" and innovative marketing strategies [4]
首都机场商贸公司多维度筑牢暑运保障防线
Core Insights - The company has implemented multiple safety measures to ensure a secure travel experience during the summer peak season [1][2] - A focus on differentiated service standards has been established to meet the unique demands of summer weather conditions [2] - The company is enhancing the shopping experience for travelers by updating product offerings and launching promotional activities [3] Group 1: Safety Measures - The company organized emergency drills and safety training for frontline staff to improve their emergency response capabilities and safety awareness [1] - A comprehensive safety inspection was conducted across retail outlets to prevent electrical fire hazards, especially during high-temperature periods [1] - Special control measures for specific products were implemented, ensuring staff are trained to handle unusual situations effectively [1] Group 2: Service Enhancements - The company has developed a dynamic operating hours adjustment mechanism for retail outlets to address the impact of extreme weather on customer needs [2] - Preparations for essential goods, such as drinking water and snacks, were made to prevent shortages during potential flight delays [2] - Staff training on excellent service cases and promotional strategies was emphasized to enhance service quality and support for special travelers [2] Group 3: Product and Marketing Initiatives - Seasonal product updates were made, including summer clothing and refreshing food items, to enhance the travel shopping experience [3] - A marketing campaign called "Exciting Shopping Season" was launched in collaboration with a credit card center, offering various discounts to travelers [3] - Interactive marketing events, such as the "Smart Travel Carnival," were organized to create an engaging airport shopping environment and boost customer satisfaction [3]
双节惠购叠加 体验焕活经营 首都机场商贸公司开启“与粽不童 拾趣航诚”营销活动
Core Viewpoint - The Capital Airport Commercial Company launched a themed marketing campaign "With Zongzi Not Childish, Picking Fun and Honesty" to enhance the travel experience during the Dragon Boat Festival by integrating cultural elements and interactive activities [1][2][3] Group 1: Marketing Activities - The campaign features four main categories of marketing activities: atmosphere creation, member marketing, merchant promotions, and cross-industry collaborations, aimed at enriching the travel experience and invigorating airport business districts [1][3] - Various branches, including Tianjin and Harbin, created Dragon Boat Festival-themed markets with activities like DIY five-color bracelets and tasting local products, allowing travelers to immerse themselves in the cultural charm of the festival [2] - Family-oriented activities were designed to cater to travelers, including games like "Jumping Rubber Bands" and "Throwing Sandbags," facilitating a one-stop shopping experience for families [2] Group 2: Member and Promotional Strategies - The company implemented exclusive member discount activities to enhance the shopping experience for its members, alongside promotions such as spend-and-get offers and discounts to lower shopping costs for travelers [3] - Collaborations with financial institutions like Citic Bank and UnionPay introduced random discounts of up to 188 yuan, increasing the attractiveness of consumer spending [3] - The company aims to deepen the integration of culture, commerce, and experience, optimizing member benefits and expanding cross-industry cooperation to provide better services and create diverse exposure opportunities for merchants [3]
首都机场商贸公司“五特服务”专项行动:让商圈服务有效率、更有温度
Group 1 - The core viewpoint of the articles emphasizes the efforts of the Capital Airport Commercial Company to enhance service quality during the "May Day" holiday through a special action plan focusing on five dimensions: special customer groups, unique products, specific standards, special feedback, and unique activities [1][2] - The company has implemented 20 specific tasks to optimize service measures and deepen the application of special service standards, including collecting feedback from service recipients and planning various online and offline activities [1] - The company is strengthening management and guidance for contracted merchants to ensure the effective implementation of the "five special" service quality, emphasizing a customer-first service philosophy and conducting comprehensive service risk identification and assessment [1] Group 2 - In response to the characteristics of travelers during the "May Day" period, the company has launched various promotional activities, including product discounts and credit card offers in collaboration with Citic Bank, to enhance the travel experience [2] - The company has introduced over 100 new self-service vending machines in the airport terminal to provide travelers with a more convenient shopping experience [2] - The company is also focusing on safety measures by conducting thorough safety inspections of key equipment and facilities, ensuring compliance with safety standards, and organizing safety training and emergency drills for staff [2]