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冬季旅游避坑指南:消费前如何查询投诉信息提前排雷
Xin Lang Cai Jing· 2025-11-25 07:07
尤其在旅游平台、航空公司、酒店预订、滑雪场、租车服务等冬季热门行业中,不少消费者会提前搜 索"XX公司+投诉"等关键词,了解其服务响应速度、问题解决能力及用户口碑,从而做出更稳妥的选 择。 随着冬季来临,冰雪游、温泉度假、年货采购等消费进入高峰,各类消费纠纷 【下载黑猫投诉客户 端】也呈上升趋势。尤其在旅游、电商、出行等服务领域,消费者容易因信息不对称、服务标准不统一 等问题遭遇"消费陷阱"。如何在付款前提前识别风险、避开常见纠纷,已成为现代消费者必备的自我保 护技能之一。 一、消费前查投诉,已成"新习惯" 过去,很多人习惯在消费遇到问题后才开始维权,但此时往往已造成时间、金钱甚至情感上的损失。如 今,越来越多的用户开始养成"消费前先查投诉"的习惯——就像订酒店前看评论、买商品前翻评价一 样,查看目标企业或品牌在黑猫投诉等平台上的历史投诉情况,已成为决策的重要参考。 这类平台通常具备信息聚合、数据公开、处理流程透明等特点,是目前普通消费者最常使用的查询渠 道。例如黑猫投诉,用户可通过其网站、App或微信/支付宝/抖音小程序便捷登录,查询企业历史投诉 内容与处理进展。所有投诉内容经脱敏后对外展示,消费者可基于企 ...
神州租车与沃兰特签署战略合作协议
Zhong Zheng Wang· 2025-11-06 13:20
Core Viewpoint - The strategic cooperation between Shenzhou Car Rental and Volant aims to integrate ground and aerial transportation services, enhancing the travel ecosystem through technological innovation [1] Group 1: Strategic Cooperation - Shenzhou Car Rental signed a strategic cooperation agreement with Volant, a leader in low-altitude travel, at the 8th China International Import Expo [1] - This partnership signifies a key step for Shenzhou Car Rental in building a technology-driven travel ecosystem [1] Group 2: Service Integration - The collaboration will focus on developing a comprehensive solution that combines ground rental services with aerial commuting and sightseeing [1] - Shenzhou Car Rental plans to gradually establish an Urban Air Mobility (UAM) network and explore the procurement of eVTOL aircraft for large-scale operations [1] Group 3: Company Background - Shenzhou Car Rental has been in the travel sector for 18 years, covering over 360 cities and accumulating 180 million registered users [1] - The company has developed mature intelligent operation experience in tourism and business scenarios, which supports the commercialization of low-altitude travel [1]
从“新增长点”“新高”透视国庆中秋假期出行火爆 交通网有力支撑假日经济“热”
Yang Shi Wang· 2025-10-09 16:08
Core Insights - The National Transportation Department reported a total of 2.433 billion cross-regional passenger flows during the recent National Day and Mid-Autumn Festival holiday, averaging 304 million daily, which is a year-on-year increase of 6.3% [1] Transportation Trends - A total of 2.24 billion people chose road travel during the holiday, with 80% opting for self-driving, averaging 240 million daily. Car rentals saw an 18% year-on-year increase, emerging as a new growth point for the holiday economy [2] - The average daily traffic on highways exceeded 62 million, an increase of approximately 80% compared to regular days. The demand for electric vehicles (EVs) was strong, with an average daily travel volume of 12.5 million, up 70% from normal days [4][6] Electric Vehicle Charging - From October 1 to October 8, the total number of EV charging sessions on highways reached 5.169 million, with a total charging volume of 1.23 billion kilowatt-hours. The average daily charging volume was 15.36 million kilowatt-hours, which is 2.59 times higher than regular days, and represents a 23.61% increase compared to the May Day holiday and a 45.73% increase compared to last year's National Day holiday, setting a historical record [4][6] Railway and Air Travel - The national railway system transported over 150 million passengers during the holiday, marking a 2.6% year-on-year increase. On October 1, the railway sent 23.13 million passengers, setting a new single-day record [10] - The civil aviation sector transported a total of 19.14 million passengers during the holiday, with an average of 2.39 million daily, which is a 3.5 percentage point increase compared to the same period last year. The peak day was also on October 1, with 2.47 million passengers [13] Economic Impact - The significant daily cross-regional passenger flow exceeding 300 million has driven a surge in consumption in sectors such as dining, accommodation, and commerce during the holiday period, supported by a well-developed comprehensive transportation network [15]
强化运能保障 暖心服务随行——2025年国庆中秋假期交通出行首日观察
Xin Hua She· 2025-10-01 13:44
Core Insights - The article highlights the robust transportation capacity and warm services during the first day of the National Day and Mid-Autumn Festival holiday, indicating a significant increase in travel demand and the measures taken to ensure smooth travel experiences for the public [1][2]. Group 1: Travel Demand and Capacity - On the first day of the holiday, the Hangzhou-Nanjing Expressway experienced a traffic flow of over 120,000 vehicles, which is approximately 40,000 more than the average daily flow [2] - The Ministry of Transport estimates that over 336 million people will travel across regions on October 1, marking a 43.1% increase from the previous period and a 1.7% increase year-on-year [2] - The railway sector anticipates over 219 million passengers during the holiday period, with an average of 13,000 passenger trains planned to operate daily [3] Group 2: Technological Enhancements - The use of intelligent technology, such as humanoid robots at Wuhan Station, has improved passenger interaction and assistance [4] - At Beijing Daxing International Airport, new security equipment has streamlined the security check process, allowing passengers to pass through without removing items like laptops and umbrellas [4] Group 3: Safety Measures - In response to adverse weather conditions, the Hubei Yichang region has deployed advanced monitoring technologies, including drones and satellite systems, to ensure road safety during the holiday [5] - The Hubei Transportation Group has implemented a comprehensive monitoring system with 60 drones and over 50 intelligent inspection vehicles to oversee critical road sections [5] Group 4: Enhanced Services - The demand for car rentals has surged, with rental bookings increasing by over 20% compared to last year, reflecting a growing trend in self-driving tourism [6] - The Ministry of Transport is guiding key enterprises to optimize vehicle allocation to meet the heightened demand for rentals in major cities and popular travel routes [6] - Cultural activities, such as poetry recitals at train stations, have been organized to enhance the travel experience and create a festive atmosphere for passengers [7]
押注AI!Ackman一口气买了13亿美元亚马逊,增持谷歌
美股IPO· 2025-08-15 08:33
Core Viewpoint - Billionaire Bill Ackman has made significant investments in Amazon and Alphabet, reflecting optimism about AI technology commercialization and a strategic shift towards tech giants [2][11]. Investment in Amazon - Ackman's Pershing Square Capital Management acquired over 5.8 million shares of Amazon, valued at approximately $1.28 billion, marking the first time the fund has invested in Amazon, making it the fourth largest holding in the portfolio [3][8]. - Amazon's stock has rebounded by 5.3% this year after previously dropping over 30% due to concerns over generative AI and U.S. tariff policies [3][10]. Investment in Alphabet - Ackman significantly increased his stake in Alphabet by adding 925,000 shares, a 20.84% increase, bringing the total value of his holdings in Alphabet to $945 million [6][10]. - This investment reflects a broader strategy to capitalize on AI-driven opportunities within established companies [11]. Strategic Shift - Ackman's recent moves indicate a shift towards larger tech companies with proven AI capabilities, contrasting with his divestment from companies like Canadian Pacific and Chipotle, which are still in the early stages of AI integration [12][13]. - The current portfolio includes 11 stocks, with the top five holdings being Uber Technologies, Brookfield Corp, Restaurant Brands International, Amazon, and Howard Hughes Holdings [14].
巨头,入局!
Zhong Guo Ji Jin Bao· 2025-08-04 07:28
Core Insights - CATL has announced a strategic partnership with Times Electric, Shenzhou Car Rental, and CMB Financial Leasing to introduce battery swapping models into the car rental industry, aiming to deploy over 100,000 battery-swapping vehicles by 2025 to meet diverse rental needs [2][3] Group 1: Partnership Details - The collaboration will focus on energy supply, asset operation, financial support, and vehicle services to create a sustainable energy solution and build a comprehensive ecosystem in the mobility sector [3] - Shenzhou Car Rental will introduce CATL's chocolate battery-swapping models across various vehicle categories, targeting the A0 to B-class market, with a pilot program starting in 2025 [3] - The vehicles will utilize CATL's standardized battery swapping blocks, offering a range of 400 to 600 kilometers, catering to short-term rentals, corporate use, and ride-hailing services [3][6] Group 2: Operational Efficiency - CMB Financial Leasing and Times Electric will provide competitive battery leasing solutions to reduce vehicle costs and enhance operational efficiency for Shenzhou Car Rental [5] - A special task force will be established to optimize costs in vehicle procurement, financial insurance, and used car management, enhancing the product's lifecycle competitiveness [5] Group 3: Infrastructure and Digital Integration - CATL plans to leverage Shenzhou Car Rental's extensive network of over 2,000 offline locations to build a battery swapping network, enabling efficient "return and swap" services for rental customers [6] - The Shenzhou Car Rental app will integrate battery swapping station navigation and payment functions, creating a seamless "rental-swap-return" service process [8] - CATL aims to construct 1,000 battery swapping stations by 2025, with a long-term goal of establishing 30,000 stations nationwide through collaborative efforts [8]
【快讯】每日快讯(2025年7月9日)
乘联分会· 2025-07-09 08:37
Domestic News - China has officially released the international standard ISO 34505:2025 for autonomous vehicle testing scenarios, which outlines evaluation processes and testing methods for autonomous driving systems [5] - By the end of 2027, China aims to have over 100,000 high-power charging facilities nationwide, focusing on scientific planning and construction based on local economic conditions and electric vehicle promotion [6][7] - The "Automotive Intelligent Driving Technology and Industry Development White Paper" has been jointly published, detailing the future development landscape of the intelligent driving industry, including technology evolution and safety systems [9] - The first automotive industry base in Tibet has commenced construction, covering an area of 42 acres with a modern assembly and production facility [10] - NIO's Firefly brand has partnered with HERE Technologies to enhance its electric vehicles' performance through improved mapping and location services [11] - Hong Kong University of Science and Technology and BYD have established a joint laboratory focusing on robotics and intelligent manufacturing [12] - Four-dimensional Map and BAIC New Energy have signed a contract to develop parking software for BAIC's vehicle models [13] - Shenzhou Car Rental has launched the world's first public autonomous car rental service based on Baidu's Apollo L4 autonomous driving platform [14] Foreign News - In June, India's passenger car retail sales reached 297,722 units, marking a year-on-year increase of 2.45%, while commercial vehicle sales grew by 6.6% [15] - Tesla has completed the construction of Project Oasis, a solar-powered supercharging station in California, which will be the largest of its kind globally upon full operation [17] - In June, Brazil's automotive market saw a slight decline in both production and sales, with vehicle sales dropping by 0.6% year-on-year [18] - Waymo, a subsidiary of Alphabet, is set to conduct autonomous driving tests in Philadelphia, deploying a small number of vehicles with safety personnel onboard [19] Commercial Vehicles - FAW Jiefang is accelerating its internationalization strategy by establishing wholly-owned subsidiaries in eight countries, with a total investment of 498 million RMB [20] - Four departments in China have issued a notice to enhance support for truck drivers injured during transport, including medical assistance and occupational injury insurance [21] - Suzhou King Long has unveiled its first European parts center in Luxembourg, marking a significant step in its international operations [22] - XCMG has become the first company in the engineering machinery industry to receive dual certification for compliance management systems, achieving both domestic and international standards [23]
人员流动量累计超6.5亿人次 端午“出行热”彰显经济新活力
Zhong Guo Qing Nian Bao· 2025-06-04 22:36
Group 1: Travel and Transportation Data - The total cross-regional passenger flow during the Dragon Boat Festival holiday from May 31 to June 2 reached 653 million person-times, with an average of 217 million person-times per day, representing a year-on-year increase of 2.5% [2] - Railway passenger volume was 48.03 million person-times, averaging 16.01 million per day; waterway passenger volume was 2.73 million person-times, averaging 910,000 per day; civil aviation passenger volume was 5.63 million person-times, averaging 1.88 million per day; and road passenger flow was 597 million person-times, averaging 199 million per day [2] Group 2: Tourism Trends - The combination of the Dragon Boat Festival and International Children's Day led to a surge in family-oriented travel, with increased demand for parent-child themed accommodations and attractions [3] - The "double holiday" effect has driven significant interest in family group tours and attractions such as theme parks and water parks [3] - The demand for cultural experience tours and cross-city self-driving trips has surged, with a notable increase in pre-booking behavior among users [5] Group 3: Transportation Services and Innovations - Beijing Daxing International Airport extended the last train service on the Daxing Airport Line to midnight, accommodating 1,058 passengers during the extended hours [4] - The airport has implemented various passenger service enhancements, including creative activities and cultural events to enrich the travel experience [4] - China Southern Airlines operated over 6,700 flights during the holiday, with a focus on key routes and the introduction of domestic aircraft to enhance passenger experience [5] Group 4: Popular Destinations and Activities - Short-distance travel demand was strong, with popular routes including Chongqing-Chengdu and Beijing-Tianjin [6] - The integration of traditional Dragon Boat Festival elements into entertainment activities, such as drone shows and cultural experiences, has contributed to a rise in "intangible cultural heritage tourism" [6] - Search interest related to "Dragon Boat" and "intangible cultural heritage" increased nearly 100% compared to the previous year [6]
“五一”假期累计超14亿人次出行 地空交通网绘制经济发展新景象
Zhong Guo Qing Nian Bao· 2025-05-08 02:36
Group 1: Travel and Tourism Trends - The "May Day" holiday saw a total of 1.467 billion cross-regional trips, averaging 293 million trips per day, a year-on-year increase of 8.0% [1] - Railway passenger volume increased by 10.8%, road travel by 7.6%, waterway passenger volume by 24.9%, and civil aviation passenger volume by 11.8% during the holiday [1] - The rise in self-driving trips indicates a structural change in public travel habits, with non-commercial vehicle travel averaging 220 million trips per day, a 20.88% increase compared to 2019 [2][3] Group 2: Transportation Infrastructure and Services - Various regions implemented measures to enhance charging capabilities for electric vehicles during the holiday, with Shandong promoting a three-level emergency guarantee mechanism for charging stations [3] - Beijing's highway service areas achieved full coverage of charging facilities, with 481 charging piles and 637 charging spaces [3] - Car rental platforms like Shenzhou Car Rental reported a significant increase in long-term rentals, with bookings for rentals over five days up by 164% [3] Group 3: Aviation Industry Performance - The civil aviation sector transported 11.15 million passengers during the holiday, a 55.4% increase compared to 2019, with a total of 91,000 flights operated [6][7] - Major airlines like China Southern Airlines and China Eastern Airlines expanded their international flight offerings, particularly to Southeast Asia and Europe, to meet rising travel demand [7][8] Group 4: Consumer Behavior and Economic Impact - The Shanghai International Auto Show attracted nearly 1,000 exhibitors and over 1 million visitors, highlighting the integration of technology and consumer interest in the automotive sector [9][10] - Over 80 cities hosted various auto shows during the holiday, stimulating consumer spending through promotional activities and new energy vehicle showcases [11] - The recent upgrades to the tax refund policy for outbound tourists are expected to boost inbound tourism and consumer spending in China [12]