商家客服一句"中间是减号"的回应，让这场消费纠纷 【下载黑猫投诉客户端】充满荒诞色彩，也戳中 了无数消费者的痛点。网友调侃"还好不是9—10枚，不然消费者还得倒贴商家1枚"。这一调侃的背后， 是消费者对商家套路营销的无奈。 近日，河南一名男生网购数量标注为"10—9"枚的卤蛋，实际仅收到1枚。该男生就此询问商家，客服解 释称"中间是减号"。当事人购买卤蛋花费3.6元，商家最终赔付了10倍赔偿金（36元）。 提振消费信心，既要消费者留存证据积极维权，更需要平台和监管部门主动发力。平台应强化宣传内容 审核，监管部门需加大对模糊宣传的查处力度，让套路营销无处遁形。消费市场的繁荣，从来不是靠文 字游戏堆砌，而是源于商家的真诚经营与靠谱产品。 （陆丽） 看似一件小事，实则暴露了部分商家的经营歪念。在日常消费中，"数字—数字"标注本是数量区间的常 规表达，商家刻意曲解为数学运算，本质是利用信息不对称误导消费者，违背了《中华人民共和国消费 者权益保护法》的诚信原则。这种低成本的文字陷阱，在电商平台并不鲜见，从"买一送一"的文字游戏 到"足量标注"的偷梁换柱，消耗的是整个消费市场的信任根基。这种套路若不及时整治，不仅会让诚信 ...

消费者维权成功的背后，是不少人面对类似情况时的忍气吞声。这种套路若不及时整治，不仅会让诚信 经营的商家被迫卷入恶性竞争，还会冷却消费者的消费热情。 看似一件小事，实则暴露了部分商家的经营歪念。在日常消费中，"数字-数字"标注本是数量区间的常 规表达，商家刻意曲解为数学运算，本质是利用信息不对称误导消费者，违背了《中华人民共和国消费 者权益保护法》的诚信原则。这种低成本的文字陷阱，在电商平台并不鲜见，从"买一送一"的文字游戏 到"足量标注"的偷梁换柱，消耗的是整个消费市场的信任根基。 近日，河南一名男生网购数量标注为"10—9"枚的卤蛋，然而实际仅收到1枚。该男生就此询问商家客 服，客服解释称"中间是减号"。当事人购买卤蛋花费3.6元，商家最终退还了10倍赔偿金（36元）。 提振消费信心，既要消费者留存证据积极维权，更需要平台和监管部门主动发力。平台应强化宣传内容 审核，监管部门需加大对模糊宣传的查处力度，让套路营销无处遁形。毕竟，消费市场的繁荣，从来不 是靠文字游戏堆砌，而是源于商家的真诚经营与靠谱产品。 客服一句"中间是减号"的回应，让这场消费纠纷 【下载黑猫投诉客户端】满是荒诞感，也戳中了无数 消费者的痛 ...

转自：每日甘肃网-丝路话语 □ 丁慎毅 近日，河南一男子发视频称，在网购平台下单购买卤蛋时，看到商品页面标注"10-9枚"，实付3.6元，本 以为能收到9至10枚卤蛋，结果收到货后却发现，仅有1枚卤蛋。当男子联系商家客服询问时，对方回应 称："页面上的'-'不是区间符号，而是数学减号，10减9就是1枚。"据了解，男子向媒体表示，视频发完 第二天，已收到商家的10倍赔偿。12月25日，记者尝试搜索涉事店铺的"10-9枚卤蛋"商品链接，发现该 链接已无法被搜索到。（12月25日《羊城晚报》） "10-9=1"，这话一出，网友炸了："要是9-10枚，是不是我还得倒贴商家1枚？"连调侃都透着心酸—— 不是我们太笨，是套路太深。有网友调侃："以前购物靠喜欢，现在购物靠推理。"这背后，是消费者被 迫提升的"防御成本"。 这年头，商家的"脑洞"比消费者的钱包还深。就像那"10086"写成"I0086"，玩的是视觉魔术；"逆光之 王"后面跟着一行"仅为设计目标"，打的是预期差。商家们不再比谁的产品更好，而是在比谁的"表述技 巧"更"高明"，谁能更巧妙地游走在规则的模糊地带。反正是"解释权归商家所有"，白纸黑字，却全是 坑。 ...

转自：成都日报锦观 该男子的这一经历迅速引发不少消费者共鸣，大家纷纷在评论区分享自己的经历：袜子"拍一发二"到手 一双，客服说拍一双发两只；之前买塑料袋从来不数，有次买了"200只塑料袋"后数了一下，发现只有 60个，客服说200只是型号；买304不锈钢铲子，收到后没有304标志，客服说304不是不锈钢材质而是商 品编号…… 记者调查 有商家抽纸按"张"卖 记者在多个网购平台搜索了袜子、鞋垫、抽纸等商品。例如，在商品信息页上，袜子和鞋垫的数量单位 不是常用的"双"而是"只"，或者直接被隐去。有的袜子商品页面写着"买50送50"，实际上100只也就50 双袜子。 有的商品宣传"注水"更为厉害。一个发热鞋垫的封面图用醒目大字写着"买40发80片"，点进去产品详细 信息为"买鞋垫【买40送40】送暖足贴（发80片）"。该信息看起来好像是到手80片鞋垫的意思，但记者 咨询客服后才了解到，若拍下该商品，实际上到手20双鞋垫+20双暖足贴。 你以为的是"10-9枚卤蛋"到手发现只有1枚 客服:中间是减号 律师：玩"文字游戏"涉嫌消费欺诈 你以为的"买50送50"是100双袜子，到手却是50双；你看到的"10-9枚卤蛋"以 ...

转自：法治日报 【#下单10-9枚卤蛋到手只有1枚#？卤蛋没有套路多！】#网购卤蛋10-9枚变1枚商家称是减号#河南一男 子发视频称，在网购平台下单购买卤蛋时，看到商品页面标注"10-9枚"。花费3.6元下单后，本以为能收 到9至10枚卤蛋，结果收到货后却发现，仅有1枚卤蛋。商家解释称页面上的"-"不是区间符号，而是数 学减号。最终，男子收到商家10倍赔偿。via.杭州日报【小法辣评】如此玩"文字游戏"10倍赔偿真不算 多！（文字 李一鸣 视频 李宗奇） （来源：法治日报） ...

当男生把这个事情分享到网上之后平台联系了他并给了10倍赔偿网友也给了他很多安慰 转自：工人日报 日前一名在校男生分享了一件哭笑不得的网购经历自己的卤蛋储备见底想着再买些卤蛋翻阅购物平台一条信息跃入眼帘：正宗温州风味（五香卤蛋）泡面 伴侣，（真空锁鲜*健康小零食）10-9枚 3.6元"感觉挺便宜的，到手是10或9枚"男生赶紧下单当快递到来拆开包装直接傻眼怎么只有一颗卤蛋？当网友询 问客服怎么只有一颗卤蛋时客服"亲切而热情"地回应："亲亲，您拍的链接是一枚，亲亲您看一下拍下链接，减号亲"这时候男生才反应过来链接上写 的"10-9"不是指"10到9枚"而是"10减9枚"本以为是量大实惠到头来确是"审题偏差" 同时，一大批有相似经历的网友也纷纷讲出了自己的故事 我昨天买花土,商家告诉我1升≠2斤,我懵了, 从小学开始学的换算单位,难道都错啦♀ 我有一次买手套,数量是4。收到了是两双,我 去问,告诉我4是4只手套的意思。我看了,感觉 无话可说,就算了。 价钱倒还行,是两双手套的价格,不贵。只是我一开 始以为是4双才买的,怪我自己贪心吧。 工人日报就曾刊发过报道《大字"吸睛"小字"免责"，营销的边界在哪里？》商家广告小字 ...

Core Viewpoint - The new "Production License Review Guidelines for Egg Products (2025 Edition)" issued by the State Administration for Market Regulation aims to standardize the production of egg products, including the introduction of liquid egg products into the licensing review process due to food safety concerns related to Salmonella contamination [1][2]. Group 1: New Guidelines Overview - The new guidelines categorize egg products into six main types, including preserved eggs, salted eggs, and liquid egg products, which are widely used in baking [1]. - The guidelines will take effect on January 1, 2026, requiring all egg product manufacturers to comply with the new regulations for production licensing, changes, and renewals [3]. Group 2: Safety Measures and Requirements - Specific requirements for the production of liquid egg products include the design of facilities to prevent contamination, the prohibition of using pressure methods for breaking eggs, and regular microbiological testing of pasteurized products [2]. - The guidelines emphasize the need for egg product manufacturers to establish strict procurement management, production process control, and inspection management systems to enhance food safety [2].

Core Viewpoint - The article discusses the transformation of Sha County Snacks from a budget-friendly option to a popular choice among young consumers as a "weight loss meal," driven by social media trends and brand upgrades [1][2][14]. Group 1: Market Position and Growth - Sha County Snacks has over 100,000 stores, significantly surpassing McDonald's in China, with a store count 13 times that of McDonald's and 5.5 times that of KFC and Pizza Hut combined [7]. - The annual revenue of Sha County Snacks exceeds 55 billion RMB, indicating its strong market presence and consumer demand [7]. - The brand has expanded internationally, with 229 overseas locations across 79 countries and regions, showcasing its global reach [7]. Group 2: Consumer Trends and Brand Perception - Young consumers are actively promoting Sha County Snacks as a healthy eating option, utilizing low-calorie, high-protein items to create personalized meal plans [2][6]. - Social media discussions around Sha County Snacks have gained significant traction, with topics related to its weight loss potential reaching over 32.53 million views on Douyin and nearly 600,000 views on Xiaohongshu [1]. Group 3: Brand Innovation and Challenges - The brand has undergone a transformation since 2017, with flagship stores in major cities featuring modern designs and extended hours to attract younger customers [6]. - Despite its success, the brand faces challenges with a high prevalence of counterfeit stores, with only about 4,000 out of nearly 100,000 stores being standardized chain outlets, leading to concerns about quality and brand reputation [11]. - The company is adapting its menu to local tastes in international markets, which has resulted in positive customer feedback and repeat business [9][10].

Core Insights - The boundaries of brand operations are becoming increasingly blurred, with various sectors overlapping in product offerings [1] - Companies are diversifying their product lines to maintain revenue stability and growth amid intensified competition and declining foot traffic [4] Industry Trends - Companies like Luckin Coffee are introducing new products such as milk tea, while traditional tea shops are venturing into coffee sales [2] - Convenience stores and supermarkets are expanding their food offerings, allowing customers to have meals in places previously not associated with dining [3] Growth Strategies - Market penetration involves increasing the density of existing products in existing markets, exemplified by Mixue Ice City expanding its store count [7] - Market development refers to introducing existing products into new markets, as seen with Haidilao opening locations in Singapore [8] - Product extension is when companies introduce new products to existing markets, such as Atour selling pillows [9] - Diversification involves launching new products in new markets, illustrated by Jiumaojiu's success with Guizhou red sour soup noodles at Sam's Club [10] Seasonal Demand Management - The restaurant industry focuses on eliminating off-peak seasons by introducing products that cater to different times of the day [11] - For instance, tea shops promote coffee to attract morning customers, while coffee shops may offer tea to boost afternoon sales [12][13] - Restaurants like Hanxiangfu adapt their menus to include lunch options to attract customers during typically slow hours [15]

Core Insights - The 113th National Sugar and Wine Products Trade Fair was held in Nanjing, Jiangsu Province, showcasing various food brands from Yixian, Baoding City, which attracted significant attention from buyers and the public [1][3] Group 1: Event Overview - The trade fair featured 18 local food enterprises from Yixian, with products including snacks, meat products, grains, beverages, and starch-based items [1] - The event facilitated partnerships, with Baoding Wolong Agricultural Development Co., Ltd. reaching cooperation intentions with over 50 merchants, and Yixian Taste Food Processing Co., Ltd. signing orders for 300,000 marinated egg products with 12 clients [3] Group 2: Industry Development - The Yixian Food Industry Association, established in April 2023, has organized 29 promotional activities, resulting in sales of over 200 products amounting to 11.5 million yuan [5] - Yixian is focusing on deep processing of agricultural products, with 28 processing enterprises established, promoting a shift from small-scale production to larger market engagement [5]