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租车前做好“功课”避免“掉坑”!成都消委会联合发布消费提示
Sou Hu Cai Jing· 2025-06-30 17:15
Group 1 - The rental car market is experiencing a surge in demand as more families opt for self-driving trips during the summer vacation, leading to an increase in consumer complaints related to rental practices, with over 100,000 complaints containing the keyword "rental car" reported on the Black Cat Complaints platform [1] Group 2 - Chengdu's Market Supervision Administration has issued consumer tips to maintain order in the small and micro car rental market, advising consumers to choose legitimate channels for renting cars, either through online platforms or physical stores [3] - Consumers are encouraged to verify the operating qualifications of rental companies by checking their business licenses and rental service registration, and to be cautious of companies with frequent changes in legal representatives [3] - It is recommended that consumers carefully review key contract terms, especially regarding breach of contract, payment, and vehicle damage compensation, and ensure that any handwritten contract amendments are confirmed with signatures and company seals [3][4] Group 3 - Consumers should conduct thorough vehicle inspections upon pickup, documenting any existing damage through photos or videos, and address any damages during the rental period according to the rental agreement [4] - There is a warning against the risks of unreasonably low rental prices, as some individuals or companies may use deceptive tactics to lure customers with "super low price rental strategies" or "0 yuan rental" offers, potentially leading to hidden fees [4] - In case of disputes or fraudulent activities, consumers are advised to collect relevant materials and report to hotlines or pursue civil litigation for resolution [4]