中航信移动科技股份有限公司是国有科技型企业，旗下"航旅纵横"App围绕旅客出行核心诉求，推出数 十项行业首创功能，拓展机票、火车票、航司辅营、免税、用车等旅客出行场景业务，打造大交通领域 一站式综合服务平台，为超1.5亿旅客带来高效、便捷、愉悦的出行体验。 滴滴与航旅纵横将以用户需求为核心，持续探索技术创新与服务升级，为用户打造更高效、可持续的智 慧出行新体验，为大出行生态建设贡献创新范例。 责任编辑：宋雅芳 新浪科技讯 11月26日上午消息，滴滴与中航信移动科技股份有限公司（以下简称"航旅纵横"）达成战 略合作。滴滴董事长兼首席执行官程维、航旅纵横董事长兼总经理薄满辉共同见证合作签约。滴滴网约 车首席执行官孙枢和航旅纵横副总裁兼产品中心总经理刘丰代表双方签约。 双方合作将以打通"空中-地面"关键服务链路为核心，共同打造"从家门到机舱门"的全链路智慧出行解 决方案，围绕国内大出行生态建设、提升跨城用户出行便利性、优化国际出行及入境游客服务体验、共 建高价值会员权益、打造特色租车融合产品、探索绿色低碳出行等多领域深化合作。 ...

Core Points - The incident involved a well-known car reviewer, Chen Zhen, who expressed his commitment to cover all necessary compensation for the victims of a traffic accident involving a Didi ride-hailing vehicle [2][3] - Chen Zhen confirmed that all Didi ride-hailing vehicles have passenger insurance, providing a double insurance for the injured parties regarding medical expenses and vehicle damage [2][3] - Chen Zhen reached out to the family of the injured party to apologize and discuss the situation, indicating a willingness to cooperate with authorities for further resolution [2][3] Incident Details - The accident occurred on October 3, 2023, at the intersection of Zhugezhang Road and Wanshou Road in Haidian District, Beijing, involving Chen Zhen's vehicle and another car [7] - Initial reports indicated that both drivers were not under the influence of drugs or alcohol, and Chen Zhen was found to be fully responsible for the accident [7] - A subsequent statement from the family of the other party involved highlighted their need for support due to multiple injuries and dependents, which Chen Zhen acknowledged by sharing their message on social media [5][7]

Core Viewpoint - Didi's recent open day event focused on driver feedback and commission issues, highlighting the platform's commitment to improving driver experiences and addressing concerns regarding commission rates [1][2][3] Group 1: Event Overview - The third session of Didi's open day, titled "Driver Experience Supervisor Review Meeting," was held in Beijing with over 60 participants, including drivers, media, and experts [1] - This event marks the third open day held by Didi in 2025, emphasizing ongoing engagement with drivers and stakeholders [1] Group 2: Commission Discussion - Drivers shared their commission experiences, with reported rates of 6.9% and 18% for different drivers in August [1] - Didi's average commission rate for all orders in 2024 is projected to be 14%, with the company clarifying that commission does not equate to profit, as most funds are reinvested into driver and passenger incentives [2] Group 3: Feedback and Suggestions - Attendees provided constructive feedback, suggesting improvements such as enhanced bill visualization, audio notifications for non-commission orders, and automatic calculations of total earnings for drivers [2] - The consensus among participants was that both the platform and drivers should work together to enhance service quality and expand market demand, fostering a sustainable ride-hailing ecosystem [3] Group 4: Commitment to Improvement - Didi's CTO expressed the company's intention to continue hosting open day events to address driver issues, emphasizing a culture of openness, listening, and progress [3]

Core Viewpoint - Didi is actively engaging with drivers and stakeholders through its "Driver Experience Supervisor Review Meeting" to address issues such as cheating at stations and cross-city return fees, aiming to improve platform rules and driver experiences [1][5]. Group 1: Cheating and Governance - Didi has established a special project to combat cheating at stations, collaborating with multiple departments to quickly address system vulnerabilities [2] - In 2025, Didi assisted law enforcement in 10 criminal cases and took down 14 criminal groups related to cheating software, resulting in the arrest of 43 suspects [2] - New measures include requiring drivers to stay on the listening page at stations and implementing facial recognition and multi-algorithm dispatch to ensure fairness in order acceptance [2] Group 2: Cross-City Return Fees - Didi is testing two approaches for cross-city return fees, including a fixed fee for specific routes and allowing drivers to negotiate fees with passengers before the trip [2] - The app will display highway fees as a reference for passengers, who can choose from three fee options, with all fees going to the driver [2] - This pilot program will soon be launched in several cities, including Jiangmen and Zhaoqing, with plans for nationwide rollout based on trial results [2] Group 3: Commission Structure - The "Commission Treasure" feature launched in July allows drivers to see their average commission rate after completing over 50 rides [3] - Driver commission rates reported by drivers from Xi'an and Shenzhen were 6.9% and 18% respectively for August [3] - Didi explained that commissions are influenced by supply and demand, with adjustments made during peak and off-peak times to encourage order fulfillment [3] Group 4: Financial Transparency and Feedback - Didi clarified that commissions do not equate to profit, as most funds are reinvested into driver and passenger incentives, system maintenance, and compliance costs [4] - Suggestions from participants included enhancing bill visibility, providing audio notifications for negative commissions, and improving overall driver income through increased order volume [4] - Didi expressed commitment to ongoing optimization based on feedback from drivers and stakeholders [4][5]

Core Insights - Didi held its third "Driver Experience Supervisor Review Meeting," focusing on driver feedback and revenue sharing issues [2][3] - The company reported improvements in combating cheating and addressing cross-city order return fees [2][3][4] Group 1: Cheating Prevention - Didi has established a special team to combat cheating, addressing system vulnerabilities quickly [2] - Since 2015, Didi has collaborated with law enforcement, leading to the arrest of 43 suspects involved in cheating activities [2] - New rules have been piloted in some cities to ensure fairness in order allocation for drivers [2] Group 2: Cross-City Order Return Fees - Didi currently employs two methods for return fees, allowing drivers to negotiate with passengers while capping the fee at the highway cost [3] - A new app feature will enable clearer negotiations for return fees, displaying highway costs and allowing passengers to choose from three fee options [3] - This trial will be implemented in cities like Jiangmen and Zhaoqing, with plans for nationwide rollout based on feedback [3] Group 3: Revenue Sharing Concerns - Drivers shared their experiences regarding revenue sharing, with reported commission rates of 6.9% and 18% for different drivers [3][4] - Didi clarified that the commission is not purely profit, as it funds various operational costs and driver incentives [5] - The average commission for all orders in 2024 is projected to be 14% [5] Group 4: Driver Feedback and Suggestions - Attendees provided constructive feedback, including the need for clearer bill visualization and automatic income calculations [5] - Didi's CTO emphasized the importance of ongoing dialogue with drivers to address their concerns and improve services [5]

Group 1 - The scale of new employment forms, represented by delivery riders and ride-hailing drivers, continues to expand, with over 12 million ride-hailing delivery personnel in China and coverage extending to over 2,000 counties [1] - Platform companies are enhancing rights protection for new employment form workers, ensuring stable employment and increased income [1] - Didi has recruited over 770,000 new drivers since April, with key regions like Guangdong, Fujian, Zhejiang, Jiangsu, Shandong, and Shanghai contributing over 280,000 [1] Group 2 - Meituan has provided occupational injury insurance for nearly 7 million riders and plans to extend social security coverage to full-time and stable part-time riders nationwide [2] - The pilot program for occupational injury protection for new employment form workers has expanded to 17 provinces this year [1]