Workflow
平台治理
icon
Search documents
今日头条回应被约谈:成立专项工作小组,全面自查自纠
Sou Hu Cai Jing· 2025-09-24 01:20
9月23日,头条安全中心发布公告,内容如下: 近日,网信部门对今日头条热搜榜单管理不善问题进行约谈并采取处罚措施。我们对此高度重视,将严格落实监管要求,成立专项工作小组,全面自查 自纠,坚决整改存在的问题。 头条热榜旨在帮助用户及时获取有价值的信息。我们也深知热榜在内容传播中的重要作用,必须坚持正确导向,防止低俗炒作、恶意引流、信息失真等 问题。 3. 持续透明:定期公布热榜治理进展,接受社会和用户监督。 我们将以此次整改为契机,进一步提升平台责任意识和治理能力,继续诚恳接受广大用户、媒体和社会各界对我们的监督,切实营造清朗健康的网络空 间。 下一步,我们将重点开展以下工作: 1. 优化机制:进一步完善热榜的审核规则和标准,确保信息来源真实、导向正确。 2. 强化治理:加大对违规内容、恶意水军的打击力度,建立长效治理机制。 来源:头条安全中心 ...
汽车视点 | 司机抽成、作弊治理、返程费改进,滴滴披露平台治理最新进展
Xin Hua Cai Jing· 2025-09-13 08:32
Core Viewpoint - Didi is actively engaging with drivers and stakeholders through its "Driver Experience Supervisor Review Meeting" to address issues such as cheating at stations and cross-city return fees, aiming to improve platform rules and driver experiences [1][5]. Group 1: Cheating and Governance - Didi has established a special project to combat cheating at stations, collaborating with multiple departments to quickly address system vulnerabilities [2] - In 2025, Didi assisted law enforcement in 10 criminal cases and took down 14 criminal groups related to cheating software, resulting in the arrest of 43 suspects [2] - New measures include requiring drivers to stay on the listening page at stations and implementing facial recognition and multi-algorithm dispatch to ensure fairness in order acceptance [2] Group 2: Cross-City Return Fees - Didi is testing two approaches for cross-city return fees, including a fixed fee for specific routes and allowing drivers to negotiate fees with passengers before the trip [2] - The app will display highway fees as a reference for passengers, who can choose from three fee options, with all fees going to the driver [2] - This pilot program will soon be launched in several cities, including Jiangmen and Zhaoqing, with plans for nationwide rollout based on trial results [2] Group 3: Commission Structure - The "Commission Treasure" feature launched in July allows drivers to see their average commission rate after completing over 50 rides [3] - Driver commission rates reported by drivers from Xi'an and Shenzhen were 6.9% and 18% respectively for August [3] - Didi explained that commissions are influenced by supply and demand, with adjustments made during peak and off-peak times to encourage order fulfillment [3] Group 4: Financial Transparency and Feedback - Didi clarified that commissions do not equate to profit, as most funds are reinvested into driver and passenger incentives, system maintenance, and compliance costs [4] - Suggestions from participants included enhancing bill visibility, providing audio notifications for negative commissions, and improving overall driver income through increased order volume [4] - Didi expressed commitment to ongoing optimization based on feedback from drivers and stakeholders [4][5]
献策“十五五” | 张成刚:“十五五”要加快完善制度支持和规范发展新就业形态
Sou Hu Cai Jing· 2025-08-11 01:16
Core Insights - The new employment forms based on digital economy and artificial intelligence are becoming a significant part of China's employment landscape, with a focus on promoting flexible employment while ensuring labor rights protection during the "14th Five-Year Plan" period [3][4]. Group 1: Characteristics of Flexible Employment and New Employment Forms - During the "14th Five-Year Plan" period, flexible employment and new employment forms are expected to expand significantly, becoming a major growth point for employment [4]. - The development of the digital economy will create more new business models and opportunities for flexible employment, with "one-person armies" emerging as a new entrepreneurial model [4][5]. - The rise of digital gig platforms is enhancing labor matching efficiency, with new employment forms primarily seen in sectors like ride-hailing, food delivery, e-commerce, and short video creation [4][5]. Group 2: Improvement in Employment Quality - The quality of flexible employment is continuously improving, moving away from being associated solely with low-end jobs [5]. - Digital platforms are enhancing standardization, management, and transparency in flexible employment, leading to increased income levels for some flexible workers, surpassing traditional employment [5][6]. - The proliferation of flexible employment is encouraging continuous learning and skill enhancement among workers, contributing to human capital accumulation and improved employment quality [5][6]. Group 3: Challenges in Labor Rights Protection - There are significant shortcomings in the protection of rights for flexible employment and new employment form workers, primarily due to ambiguous legal relationships and unclear definitions of "incomplete labor relationships" [6][7]. - The high costs associated with social insurance for flexible workers deter participation, and tax issues related to income and labor remuneration remain problematic for platform companies [6][7]. - The mechanisms for handling labor disputes are inadequate, leading to high costs and long durations for workers seeking to protect their rights [6][7]. Group 4: Recommendations for Rights Protection - The "14th Five-Year Plan" period should focus on establishing a comprehensive labor rights protection system tailored to new employment forms, ensuring legal coverage for all workers [7][8]. - There is a need for policies that better align with the characteristics of new employment methods and income patterns, as well as mechanisms for stable income growth [7][8]. - Enhancing skills training support and optimizing platform governance mechanisms are essential to improve the working environment for flexible employment [8][9].
抖音生活服务严打资质造假 处置6.2万违规商家
Xin Lang Ke Ji· 2025-08-04 03:19
Core Points - Douyin Life Services has announced the results of its "Crackdown on Qualification Fraud" initiative, highlighting its commitment to combating fraudulent business practices [1] - The platform has dealt with 62,000 cases of various qualification fraud and 21,000 false stores, collaborating with law enforcement in 9 provinces and 11 cities to dismantle 8 fraud rings and arrest 35 suspects [1] - Douyin Life Services is enhancing its merchant qualification review process, implementing strict checks during merchant onboarding and qualification changes, and regularly reviewing qualifications [1] Summary by Categories - **Fraud Prevention Efforts** - Douyin Life Services has taken significant steps to address fraudulent qualifications, resulting in the disposal of 62,000 fraudulent merchants and 21,000 fake stores [1] - The platform has worked with law enforcement to dismantle 8 qualification forgery gangs and apprehend 35 individuals involved in these activities [1] - **Merchant Qualification Review** - The company is intensifying its scrutiny of merchant qualifications, focusing on issues such as missing, expired, or fraudulent business licenses [1] - Merchants failing to rectify qualification issues within the stipulated timeframe will face operational restrictions or removal from the platform [1] - **Future Compliance Measures** - In 2024, Douyin Life Services plans to conduct rigorous examinations across multiple industries, identifying 900,000 non-compliant merchants and addressing 960,000 violations [1]
政策与地缘研究7月第1期:决策层调研与政策风向标
Domestic Policy Insights - Since the April Politburo meeting, the central government's research has focused on five key areas: technology, consumption, employment, foreign trade, and platform economy, with technology, consumption, and employment being the primary focuses[2] - The government is promoting the "old for new" policy in home appliances and exploring new business models in cultural and tourism consumption to stimulate consumer potential[12] - Employment strategies include enhancing services for college graduates and migrant workers, and supporting vocational training institutions[12] Capital Market Developments - On July 1, the new "Information Disclosure Management Measures for Listed Companies" came into effect, clarifying disclosure requirements for various industries[31] - The China Securities Regulatory Commission approved the first batch of 10 Sci-Tech Innovation Bonds ETFs on July 2 to guide funds into technology innovation[31] - The People's Bank of China released a draft for the "Cross-Border Payment System Business Rules" on July 4, seeking public feedback[31] Global Economic Tracking - The U.S. Congress passed the "Big and Beautiful" Act on July 3, which may impact international trade dynamics[6] - As of July 1, the U.S. manufacturing PMI was reported at 49%, slightly above the expected 48.8%[6] - The U.S. non-farm payrolls added 147,000 jobs in June, with an unemployment rate of 4.1%, a decrease of 0.1 percentage points month-on-month[6]
多频道网络机构,自律他律都得有(倾听)
Ren Min Ri Bao· 2025-06-02 21:43
Core Viewpoint - The Chinese government has issued guidelines to strengthen credit regulation of MCN (Multi-Channel Network) institutions, which have emerged alongside the rise of live streaming, social media, and short videos, but have also led to issues such as false information and unethical marketing practices [1][8]. Group 1: Issues with MCN Institutions - MCN institutions are criticized for prioritizing short-term traffic over long-term benefits, leading to a proliferation of low-quality content and misinformation [3][4]. - A specific case highlighted the manipulation of content by MCN institutions, where multiple accounts operated by five MCNs spread sensationalized news, resulting in legal action against the responsible parties [3][4]. - The use of "data magic" to create false traffic is prevalent, with some MCNs offering services to artificially inflate view counts for a fee, raising concerns about the integrity of content [5][6]. Group 2: Regulatory Actions and Industry Response - The government has intensified efforts to regulate MCN institutions, including a special campaign to address illegal activities such as misleading advertising and exploitation of minors [8][9]. - Industry self-regulation is being promoted, with associations calling for MCNs to reject false content and prioritize quality [9][10]. - New regulations are being proposed that would hold MCN institutions accountable for the content they publish, requiring them to conduct compliance checks before releasing information [10][11]. Group 3: Future Directions for MCN Institutions - There is a call for MCN institutions to adopt a more ethical approach to content creation, focusing on quality and positive societal impact [11][12]. - Legislative measures are suggested to clarify the legal relationship between MCNs and content creators, aiming to protect creators from unfair contracts [12]. - Encouragement for innovative and high-quality MCN institutions is emphasized, with suggestions for resource support to help them thrive and set new standards in content creation [12].
唤醒平台治理责任,斩断网络“开盒”黑手
Core Viewpoint - The Chinese internet is facing significant challenges from the "open box" black and gray industry, which has evolved from "human flesh search" in the era of big data, prompting the Central Cyberspace Administration to implement a comprehensive strategy to combat this issue. Group 1: Regulatory Measures - The Central Cyberspace Administration has issued a notice to block the spread of "open box" information, improve early warning mechanisms, increase punitive measures, optimize protective measures, and enhance public awareness [1] - Platforms are urged to abandon the "traffic is king" mentality and eliminate toxic traffic, as their ambiguous positioning has contributed to the problem [2] Group 2: Platform Responsibilities - Platforms must take responsibility for regulating the dissemination of personal information, as many incidents of "open box" occur on foreign social media platforms, highlighting the need for domestic platforms to close loopholes [3] - Transparency in personal information protection practices among platform companies needs to be improved, as many leading apps have not published dedicated reports on personal information protection [3] Group 3: Enforcement and Accountability - The current approach of platforms, which focuses on limiting traffic and banning IDs rather than holding actual users accountable, is insufficient [4] - Regulatory bodies are committed to enhancing the enforcement of laws against the leakage, theft, and sale of personal information, utilizing technology to ensure that such activities are effectively addressed [4]
Switch2发售火爆,京东全球购发布“反黄牛公告”;《鬼泣5》销量突破1000万份|游戏早参
Mei Ri Jing Ji Xin Wen· 2025-05-25 22:29
Group 1 - Capcom's "Devil May Cry 5" has surpassed 10 million units sold, with 9.1 million from the original game and 1 million from the "Special Edition" released in November 2020 [1] - The success of "Devil May Cry 5" highlights the strong brand value and product strength of Capcom's classic IPs, providing a good reference for the gaming industry regarding long-lasting successful titles [1] Group 2 - JD Global Purchase has initiated a special "anti-scalper" action in response to scalpers using technical means to monopolize reservation slots for the newly launched Switch2 [2] - The platform's decision to adjust reservation and pricing strategies reflects its commitment to maintaining market order, which may raise concerns about platform governance capabilities in the cross-border e-commerce and retail sectors [2] - The incident illustrates the complexities of maintaining market order amid supply-demand imbalances for popular consumer electronics [2] Group 3 - The developer ConcernedApe has indicated that there is still "a lot of work to do" on the new game "Haunted Chocolate Factory," aiming for a release within the next five years [3] - The long development cycle and high standards for "Haunted Chocolate Factory" demonstrate the developer's commitment to quality, emphasizing the trend towards high-quality independent game development [3] - The extended development timelines for high-quality games may lead to new market expectations regarding the output rhythm of the gaming industry [3]
抖音支持阻断相同侵权内容传播,大幅降低重复侵权投诉成本
news flash· 2025-05-22 03:58
Core Viewpoint - Douyin has upgraded its infringement reporting service to support users in authorizing the "prevent similar infringement content from spreading" feature, which allows the platform to proactively manage and remove infringing content without requiring individual complaints from users [1] Group 1 - The upgrade enables Douyin to actively clean and take down similar infringing content in certain scenarios, significantly shortening the user rights protection process [1] - This initiative is a key step towards the platform's goal of "one complaint, long-term control" governance [1]
平台治理需兼顾商家与消费者权益
Jing Ji Ri Bao· 2025-05-20 22:49
Core Viewpoint - The platform's new measure to allow merchants to block high refund rate customers aims to create a better operating environment for merchants while ensuring consumer protection, highlighting the need for balanced governance between merchants and consumers [1][4]. Group 1: Merchant Perspective - The new feature enables merchants to filter out users with high return rates, particularly targeting those who exploit the "7-day no reason return" policy, which has been a significant issue for the apparel e-commerce sector [2][3]. - Last year's "618" shopping festival saw a staggering 80% return rate for women's clothing, indicating the severity of the problem that this measure seeks to address [2]. - By allowing merchants to focus their advertising budget on potential customers rather than high-risk returners, the measure aligns with sound business logic [2]. Group 2: Consumer Perspective - Consumers may feel uneasy about being categorized as high-risk returners without clear criteria from the platform, leading to concerns about transparency and fairness [3]. - Issues such as misleading product representations and poor quality have exacerbated the return problem, causing frustration among consumers who now face additional costs and potential negative labeling for returning items [3]. - Consumers have expressed a desire for the ability to block high return rate merchants, indicating a demand for reciprocal measures that protect their interests [3]. Group 3: Governance and Policy Implications - The implementation of such measures should involve public consultation and clear communication to ensure that consumer rights are not compromised [4]. - The platform is urged to address prevalent issues like misleading advertising and product quality to maintain consumer trust and satisfaction [4]. - Effective governance in the e-commerce landscape requires collaboration among platforms, merchants, and consumers to ensure fair practices and mutual protection [4].