走出去精准发力，普及网络安全知识。支行聚焦政务金融服务优化，利用上门批量办理并激活公务卡的 契机开展网络安全宣传活动。网点创新推出"三上门"服务模式，向单位精准开展金融知识宣传活动，发 放宣传手册，讲解如何安全使用网络支付、网络理财、网络借贷等金融科技产品，让企业员工能够听得 懂、学得会、用得上，促进金融知识普及和金融服务双提升，让更多人意识到国家网络安全的重要性。 乡镇网点更是将金融触手延伸至乡村末梢，发挥县域网点农村普惠金融服务点等阵地作用，密切与乡镇 街道、村委社区等基层组织协调联动，推动普惠信贷、金融知识宣传等金融服务有效覆盖周边乡镇，赋 能当地群众、个体工商户、小微企业主。通过积极对接乡镇村委会，熟悉掌握本地养殖户，上门一对一 做好金融知识宣传，让村民了解非法集资、高息诱惑的危害。青年志愿者更是走进商超，向消费者普及 法律法规，结合案例从网络诈骗、安全防护以及如何在日常生活中保护个人信息和养成安全上网习惯等 与老百姓密切相关的问题进行解读。 南通如东支行通过多元化、全方位的宣传举措，切实履行了金融网络知识宣传的社会责任，以实际行动 筑牢网络安全防线，进一步拉近了与客户的距离，赢得了良好的社会反响。 ...

Core Insights - Nantong Rural Commercial Bank has implemented various measures to enhance its wealth management business amid challenges such as narrowing net interest margins, achieving both qualitative and quantitative improvements in the sector [1][2][3] Group 1: Marketing and Responsibility - The bank has adopted a grid-based marketing management approach, segmenting urban markets into defined "responsibility areas" to ensure clear accountability for each financial service touchpoint [1] - A quantitative assessment mechanism has been established, evaluating seven key indicators related to wealth management on a monthly basis, which serves as a basis for training, selection, and recognition [1] - Since the third quarter, the bank has seen a net increase of 180 million yuan in wealth management sales and a growth of 1,500 clients in its wealth management segment [1] Group 2: Training and Professional Development - The bank has conducted 23 specialized training sessions since July to enhance the professional capabilities and compliance awareness of its marketing team [2] - Regular online and weekend training sessions have been established to reinforce ongoing training, alongside targeted training for new employees and those transitioning roles [2] - Training has also focused on compliance sales and product switching, strengthening the risk management framework [2] Group 3: Customer Experience and Digital Marketing - The bank has enhanced customer engagement through diverse activities and digital marketing strategies, resulting in increased customer loyalty and business output [2] - Events such as high-net-worth client appreciation meetings have directly generated sales of 1.5 million yuan, while a new card promotion has doubled the number of new value credit card customers [2] - The bank has implemented tiered subsidies based on customer assets under management (AUM) and has seen significant growth in value credit card and online payment customer numbers since the beginning of the year [2] Group 4: Compliance and Risk Management - The bank has established a comprehensive risk control system covering the entire process from product admission to sales and evaluation, ensuring compliance with regulatory requirements [3] - Regular compliance checks and marketing training are conducted to optimize the structure of sold products and enhance suitability management [3] - The bank's efforts in responsibility assignment, precise empowerment, experience enhancement, and compliance support have laid a solid foundation for high-quality development [3]

Group 1 - The article provides a comprehensive "Consumer Rights Protection Guide" to help consumers navigate various types of complaints and identify the appropriate channels for resolution [1][9] - It emphasizes the importance of understanding the type of issue and selecting the right complaint channel to effectively address consumer grievances [9] Group 2 - For e-commerce and online shopping issues, consumers are advised to first utilize the internal customer service and arbitration systems of platforms like Tmall, JD, and Pinduoduo, and escalate to the national 12315 platform if necessary [2] - Retaining evidence such as chat records, order screenshots, and payment receipts is crucial for increasing the success rate of complaints [3] Group 3 - In financial and recharge-related disputes, consumers should directly contact regulatory bodies like the China Banking and Insurance Regulatory Commission through the 12378 hotline [4] - For online payment and prepaid card issues, consumers can also report to the 12315 platform regarding the legality of business practices and use the People's Daily message board for public feedback [4] Group 4 - For communication, network, and app service issues, the Ministry of Industry and Information Technology's 12381 reporting platform is recommended for complaints related to service traps and unauthorized data collection [5] - Issues with internet service apps can also be reported on the Black Cat Complaints platform for quicker responses from companies [5] Group 5 - For offline service disputes, such as those in dining, tourism, and training, the 12315 platform is the primary channel, with the option to escalate to the 12345 government service hotline for cross-departmental issues [6] - The Ministry of Culture and Tourism has a dedicated complaint hotline for tourism-related issues [6] Group 6 - If complaints are not adequately addressed by companies or regulatory bodies, consumers can escalate their issues through public supervision channels like the People's Daily message board and the State Council's "Internet + Supervision" platform [7][8] - These platforms create a "pressure mechanism" to encourage local authorities to respond effectively [9]

另外，银行卡发卡量增速小幅回升，交易量也恢复增长。二季度，全国共发生银行卡交易814.57亿笔， 金额219.08万亿元，同比分别增长6.2%和0.91%;而一季度，银行卡交易笔数和交易金额同比分别下降 5.35%和10.51%。 尽管一季度移动支付业务量保持增长态势，但支付金额增速下滑至5%以下。二季度，移动支付业务量 增速明显回升，银行共处理移动支付业务301.41亿笔，金额106.17万亿元，同比分别增长26.99%和 33.61%。 中国人民银行日前发布数据显示，二季度全国银行共办理非现金支付1017.22万亿元，同比增长6.83%， 扭转了一季度小幅下降的态势，全国支付体系运行总体平稳。 受疫情影响，一季度我国非现金支付笔数和金额出现小幅下滑，同比分别下降5.23%和5.2%。随着我国 疫情得到有效控制，经济呈现恢复性增长态势，二季度非现金支付的笔数和金额出现明显增长，同比分 别增长6.18%和6.83%。 出现积极变化的还有银行账户数量。支付业务统计数据显示，截至二季度末，全国共开立银行账户 118.66亿户，环比增长3.05%，增速较上季度末上升1.62个百分点。 此外，二季度，非银行支付机构处 ...

Group 1: Industry Overview - The new media industry utilizes digital technology to provide information and services through various channels, with a focus on devices like smartphones, computers, and digital TVs [1] - In 2024, China's smartphone shipments are projected to reach 286 million units, with color TV production at 207 million units, and shipments of tablets and PCs at 29.87 million and 37.53 million units respectively [1] Group 2: User Growth in New Media Applications - In 2024, user growth in various new media applications continues, with online literature, food delivery, online payment, and online travel booking seeing the fastest growth, increasing by 54.74 million, 47.77 million, 75.05 million, and 39.35 million users respectively, with growth rates of 10.5%, 8.8%, 7.9%, and 7.7% [2] Group 3: Investment Trends in New Media - From 2017 to 2024, the new media industry in China experienced 439 financing events totaling 59.452 billion yuan, with an average single financing amount exceeding 100 million yuan [3] - The peak financing year was 2019, with 65 events and a total of 12.504 billion yuan, but the number and amount of financing events have declined since then, with only 8 events and 0.395 billion yuan in 2024 [3] Group 4: Investment Funds in New Media - The number of domestic new media-related investment funds is limited, primarily concentrated in developed cities like Beijing, Zhejiang, and Guangdong, with Beijing Digital Matrix Investment Management Co., Ltd. managing the most funds, totaling 21 [5]