Core Viewpoint - The reopening of "Wu Gencun A Da Scallion Pancake" in Shanghai has generated significant customer interest but has also led to complaints regarding oil smoke emissions and pedestrian congestion, highlighting the challenges of balancing business operations with community impact [1][2]. Group 1: Business Operations - "A Da Scallion Pancake" was once a top street food brand in Shanghai, but it faded from public attention after closing three years ago [1]. - The new store, opened by Wu Gencun's son, Wu Zhiyong, has quickly attracted long queues, leading to a limit of five pancakes per customer due to high demand [1]. - The business faced immediate complaints from nearby residents and merchants about oil smoke and traffic congestion caused by long queues [1][2]. Group 2: Community and Regulatory Response - Local authorities, including the street party and community office, recognized the need to balance the interests of the business and the residents [2]. - A comprehensive approach was taken to address the complaints, involving multiple departments to resolve the issues of oil smoke and pedestrian congestion [5][6]. - The solution included raising the height of the smoke exhaust pipe and implementing measures to manage customer queues and non-motorized vehicle parking [5][6]. Group 3: Governance and Coordination - The integration of various governance grids in Shanghai aims to enhance urban management efficiency by breaking down departmental silos [4][9]. - The establishment of 865 comprehensive governance grids in Shanghai facilitates coordinated efforts among different departments to address community issues effectively [9]. - The approach emphasizes the importance of direct communication and collaboration among departments to resolve complex urban challenges, referred to as "three-cross" issues [7][10].

Group 1 - The article emphasizes the importance of focusing on small details in business, which can lead to significant success and competitive advantage [4][10][29] - It highlights examples of entrepreneurs and companies that achieved remarkable results by addressing minor issues, such as a fried chicken shop stabilizing its product quality and a photo studio increasing its bookings through simple innovations [3][9][27] - The narrative suggests that true business success lies in solving customer problems rather than merely offering products, indicating a shift from "what I can do" to "what I can solve" [15][18] Group 2 - The article references historical examples, such as Kodak's failure to adapt to digital technology and the success of 7-11 through strategic product placement, illustrating how neglecting details can lead to downfall while attention to them can foster growth [8][5][12] - It discusses the concept of "white elephant index" introduced by Elon Musk at SpaceX, which aims to minimize costs by redesigning expensive components, showcasing a commitment to efficiency and detail [21][23] - The piece concludes with the notion that the legacy of businesses is built on their ability to execute small tasks effectively, as demonstrated by various successful companies throughout history [24][26][29]