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永辉客服回应消费者所购胖东来燕麦脆无生产日期:已与当事顾客取得联系按标准解决
Cai Jing Wang· 2025-09-02 08:57
Core Points - A consumer reported that a package of "胖东来燕麦脆" (Pang Donglai Oat Crisp) purchased from Yonghui Supermarket in Zhengzhou lacked a production date [1] - Yonghui Supermarket's customer service responded promptly, emphasizing their commitment to consumer rights and product quality [1] Group 1 - The product in question was purchased from Yonghui Supermarket, and the packaging indicated it was associated with "胖东来超市" (Pang Donglai Supermarket) and "东来品质" (Donglai Quality) [1] - Yonghui Supermarket took immediate action by collaborating with Donglai Group to address the customer's concerns and verify the situation [1] - Following a thorough two-hour inspection, Yonghui confirmed that other products in the store met standards and resumed sales of the oat crisp after addressing the issue with the affected customer [1] Group 2 - The company expressed its commitment to maintaining strict quality control and protecting consumer rights, inviting public oversight and feedback [1]
“胖永辉”瀛海环宇坊店开业:生鲜“鲜”度管理与即食熟食比重强化
Cai Jing Wang· 2025-07-25 07:33
Core Insights - Yonghui Supermarket has officially opened its newly renovated store at Yinghai Huanyu Fang, marking its first deep renovation in the Beijing Economic and Technological Development Zone and the third in Daxing District [1][2] - The renovation aligns with the family-oriented customer base in the Yinghai area and the consumption characteristics during the high-temperature season, focusing on fresh produce and convenient ready-to-eat meals [1] Group 1 - The fresh produce section has been significantly enhanced to improve freshness management, catering to summer demands for convenient meal options [1] - The ready-to-eat food section has expanded to include popular items such as spicy beef strips, small sausages, fried chicken, and various cold dishes, along with a focus on ice cream and cold beverages [1] - A dedicated section featuring products from the "Fat Donglai" brand has been introduced alongside Yonghui's own core products [1] Group 2 - The store's online business has launched simultaneously, allowing local residents to order through various platforms, maintaining a consistent product offering with the physical store [2] - Yonghui has reached a total of 143 stores undergoing the "Learning from Fat Donglai" renovation, with plans to complete 200 stores by September 30, 2025, at an average pace of one store per day [2] - Additional stores in the Beijing area are also entering renovation phases, with several set to reopen between July and September [2]