中国民航网 通讯员王俊锟 报道：在首都机场三号航站楼安检现场，总能看到这样一群身影：他们身着 黑色制服，目光如炬守牢安全底线；他们微笑分流引导，用准度传递国门温度。成立于2019年的首都机 场安保公司大道班组，21名成员扎根"中国第一国门"前沿，以"安全零差错、服务零投诉"为目标，用青 春与热血书写着新时代民航安检人的责任担当。 温情服务树品牌 细节之处见初心 "安检不仅是安全防线，更是服务窗口。"大道班组将"至诚至简"理念融入每个环节，创新推出"一米阳 光服务法"——以"一米之内"为服务半径，践行三项承诺：首问负责，用标准L型手势与文明用语主动回 应咨询，全程跟进直至问题解决；迎前服务，预判旅客需求，主动帮扶老幼病残孕等特殊旅客，让安检 更有温度；倾听声音，关注旅客反馈，动态调整服务细节。该方法推行以来，旅客满意度同比提升 15%，更收获多封感谢信与锦旗。此外，班组延续"三级金盾识别法"等传统方法，通过外语宣传提示、 抖音科普宣传、团队旅客动态分流等举措，助力旅客提前准备，过检效率再上台阶。 长期以来，大道班组始终以"不驰于空想，不骛于虚声"的姿态，在安全与服务的双重赛道上笃行不怠。 未来，他们将继续深耕管 ...

Core Insights - The company is focused on enhancing security and service quality at the Beijing Capital International Airport as the year-end approaches, implementing various measures to meet the upgraded travel demands of passengers [1][2] Group 1: Security Measures - The security company has set a goal of ensuring safety, efficiency, and friendliness in its operations, with a series of proactive measures planned for the end of the year [1] - Special "love channels" have been established for elderly and child passengers, providing one-on-one assistance and comforting toys to ensure a worry-free travel experience [1] Group 2: Customer Service Enhancements - Security personnel are trained to integrate standardized procedures with humanistic care, exemplified by greeting passengers by their last names during document checks, which enhances emotional connection and professionalism [1] - The company has created short videos to address common passenger queries regarding security regulations for carrying items, which are shared on the official Douyin account to facilitate smoother travel [2] Group 3: Staff Training and Development - Continuous improvement in service is emphasized through specialized training sessions and brief learning activities for employees, aimed at enhancing service awareness and adherence to behavioral standards [2] - The company is committed to maintaining a sense of responsibility and professionalism to ensure safe and smooth travel for all passengers [2]

在机场货运区进行货物装卸 中国民航网 通讯员赵秀丽 报道：11月29日，呼伦贝尔机场城市货运站正式揭牌投入运营。该货运站的 成立，是提升呼伦贝尔地区航空物流效率、完善枢纽功能、服务地方经济发展的关键举措，标志着呼伦 贝尔航空货运业务迈入集约化、专业化发展的新阶段，为呼伦贝尔乃至整个蒙东地区融入国内新发展格 局注入了强劲的航空物流动力。 2025年以来，呼伦贝尔机场航空物流持续优化保障体系，延伸服务触角，与邮政、顺丰及京东大型企业 达成合作，航空物流货邮量持续攀升。仅11月份，呼伦贝尔机场货邮吞吐量836.4吨，同比2024年上升 70.1%。 呼伦贝尔机场将以建立城市货站为契机，进一步优化货运流程，拓展物流网络，积极与地方各企业深度 合作，提供"一站式"航空物流解决方案，将呼伦贝尔机场打造成为辐射蒙东、连接全国、通达俄蒙的重 要航空物流节点，为区域经济社会的高质量发展持续贡献"航空力量"。（编辑：贾昊天 校对：李海燕 审核：韩磊） 城市货站成立前，在市商务局的支持下，呼伦贝尔机场多次选址调研，最终将位置定在机场核心区域之 外、交通便利的城市物流带——电商产业园区，有效实现了"机场功能前置"与"城市需求就近响应 ...

《中国民航报》、中国民航网记者郭瑛报道：12月3日，中国南方航空与西班牙国家航空（又称"伊比利 亚航空"）在西班牙马德里正式签署代码共享协议。根据协议，双方将聚焦中国与西班牙主干航线及延 伸航空市场开展深度合作，通过代码共享模式扩展航线网络、增加航班选择、优化中转服务，切实提升 旅客跨洲出行体验。 此次合作将围绕南航12月2日开通的广州—马德里洲际航线，充分发挥南航广州枢纽及西班牙国家航空 马德里枢纽的双重优势，实现双方枢纽航空网络的双向互补。南航旅客抵达马德里后，可便捷中转至西 班牙境内、欧洲其他地区及拉丁美洲重点城市。来自西班牙、欧洲及拉丁美洲的旅客抵穗后，可通过南 航广州枢纽，轻松衔接至中国境内各主要城市。 此次代码共享协议的签署，是双方深化合作的重要里程碑。未来，南航与西班牙国家航空将携手持续加 强枢纽联动，共同提升全球旅客出行体验，为促进中国与西班牙及欧洲、拉丁美洲的经贸合作、文化互 鉴与人员往来注入强劲动力。（编辑：陈虹莹校对：许浩存审核：程凌） （南航供图） ...

赛事的圆满落幕，并非终点，而是新征程的起点。民航广西监管局相关负责人表示，希望各单位认真总 结复盘，把赛场收获转化为履职动能，在万米高空书写客舱乘务员队伍的责任与担当，为广西民航高质 量发展注入更加强劲的动力。（编辑：张彤，校对：张薇，审核：程凌） 比赛现场 合影（民航广西监管局供图） 《中国民航报》、中国民航网 记者冯智君 通讯员侯苗静、郭月茹 报道：邕城冬日，技能璀璨。12月1 日至2日，由广西壮族自治区总工会、中国民用航空广西安全监督管理局等11个单位联合主办的2025年 西部陆海新通道建设全国引领性劳动和技能竞赛"优服务、壮产业"技能大赛客舱乘务员赛项比赛在南宁 举办，吸引来自广西辖区四家航空公司的20名选手同台竞技。 经过激烈角逐，各项大奖各归其主。闭幕式上，颁奖嘉宾为荣获个人前十名的选手颁奖，还颁发单项奖 证书以及团体一、二、三等奖。 本次竞赛内容由理论考试和实际操作组成，实操技能考核又分为个人实操和团队实操两部分。赛题紧密 围绕民航知识、应急医疗、锂电池处置、应急撤离四大核心领域精心设计，全方位、多角度考量参赛选 手在真实工作场景中的应变智慧与业务功底。在考核科目方面，除了持续扩容的理论题库外， ...

Core Viewpoint - The recent "Cloud Answer Sheet · Heart Shining Star River" career performance event by Changlong Airlines showcased the professionalism, cultural sentiment, and vibrant spirit of its cabin crew [1] Group 1: Event Highlights - The performance opened with a visual feast that integrated seasonal floral themes and uniform designs, highlighting the diverse styles of Changlong Airlines' cabin service and the deep-rooted essence of Eastern service aesthetics [3] - The event featured a scenario play that vividly depicted warm moments of cabin crew working on the front line, illustrating their roles as both service providers and comforting companions for travelers [3] - A segment on party-building shared inspiring stories under the party's guidance, showcasing the strong belief and cohesion of the Changlong Airlines cabin team [3] Group 2: Technological and Cultural Integration - A notable feature of the event was the deep integration of technology and culture, with AI technology creating a visual representation of future cabin service, reflecting the company's proactive stance in digital transformation and exploration of innovative service models [4] - The cultural display, featuring tea, coffee, and fine wine, seamlessly connected intangible cultural heritage with modern cabin service, providing an immersive cultural experience for attendees [4] - Employees showcased their talents through performances, embodying the spirit of "dedication, collaboration, innovation, and contribution" that defines the Changlong Airlines cabin team [4] Group 3: Recognition and Future Aspirations - The event concluded with awards presented to individuals and teams that excelled in service innovation and team building, recognizing past efforts while expressing hopes for future achievements [5] - Changlong Airlines' cabin department aims to continue providing safe travel experiences with exceptional professional capabilities and warm, thoughtful service, contributing to the company's high-quality development [5]

Core Points - Tianjin Binhai Airport successfully implemented domestic air-to-air transshipment business on November 30, enhancing logistics efficiency [1] - The new transshipment model was developed by Tianjin Binhai International Aviation Logistics Co., Ltd. and Tianjin Yunshang Smart Logistics Co., Ltd. [1] - The model allows for seamless cargo transfer between different cargo stations and airlines, improving connectivity for cargo transport between southern and northern regions of China [1] Summary by Sections - **Transshipment Model** - The new air-to-air transshipment model enables efficient cargo transfer between two cargo stations at Tianjin Binhai Airport [1] - A shipment of clothing from Guangzhou was successfully transferred via Xiamen Airlines and Hainan Airlines, demonstrating the model's effectiveness [1] - **Operational Efficiency** - The logistics company and Tianjin Yunshang have established a dedicated airside transshipment area to streamline operations [1] - The time from the arrival of the first leg flight to the departure of the second leg can be reduced to as little as 3.5 hours [1] - **Future Developments** - Tianjin Binhai Airport plans to introduce more specialized cargo products to meet air transport demands in the Beijing-Tianjin-Hebei region and across the country [2]

Group 1 - Shandong Airlines will launch direct flights from Jinan and Qingdao to Hanoi, Ho Chi Minh City in Vietnam, and Kuala Lumpur in Malaysia starting January 2026, reflecting the company's response to the Belt and Road Initiative and the increasing demand for travel between China and Southeast Asia [1] - The new routes will enhance connectivity between major hubs in Vietnam, including the capital Hanoi and the economic center Ho Chi Minh City, as well as the modern and culturally diverse Kuala Lumpur [1] - The Qingdao-Ho Chi Minh City route will commence on January 1, 2026, with three flights per week, while the Jinan-Ho Chi Minh City route will start on January 16, 2026, with four flights per week [1] Group 2 - Shandong Airlines is offering promotional products such as early bird discounts and buy-one-get-one-free offers for travelers, who can purchase tickets through the airline's official website and various online travel agencies [1] - The airline emphasizes safety, efficiency, and comfort in its services, aiming to build an "air silk road" connecting Shandong and surrounding markets to Southeast Asia, thereby promoting regional connectivity and bilateral exchanges [2]

活动当天，青岛机场在航站楼多个点位滚动播放宣传海报，覆盖旅客抵离机场主动线，吸引不少旅客驻 足了解。在宣传咨询台，医护人员现场解答艾滋病传播途径、检测方法、预防措施等问题；急救诊室则 结合实际案例，向旅客和员工开展一对一讲解，纠正认识误区；值机区域，工作人员广泛发放图文手 册，提升宣传覆盖面。据统计，活动当日共发放宣传资料300余份，急救诊室面对面科普30余人次。 《中国民航报》、 中国民航网 记者许晓泓 通讯员邓红霞 报道：12月1日是第38个"世界艾滋病日"。围 绕"社会共治、守正创新、终结艾滋"的活动主题，青岛机场通过在航站楼出发大厅设立健康宣教点位、 电子屏滚动播放主题海报、急救诊室普及知识等多元形式，开展全方位健康宣教活动。作为城市重要交 通枢纽，青岛机场充分发挥客流大、辐射广的优势，将艾滋病防治知识融入旅客出行和员工工作场景， 为往来旅客与机场员工筑牢健康防线。 （ 青岛机场供图） 作为城市重要对外展示窗口，青岛机场将持续推进防艾宣传常态化，通过多渠道、多场景科普，提升公 众认知，倡导健康、包容的出行环境，为健康中国建设贡献民航力量。（编辑：李海燕 校对：贾昊天 审核：程凌） ...

Core Viewpoint - The establishment of the Jinan Airport outpatient clinic aims to provide diversified and high-quality medical services to airport staff, enhancing the healthcare experience in the aviation sector [5][8]. Group 1: Medical Services Offered - The outpatient clinic offers Traditional Chinese Medicine (TCM) services including pulse diagnosis, acupuncture, massage, facial acupuncture, cupping, instrument therapy, and head therapy, focusing on preventive and rehabilitative care [3]. - Dermatology services include treatments for spots, moles, warts, skin laxity, laser beauty, photorejuvenation, water light needles, and hydration, equipped with advanced facilities to address skin-related issues [3]. Group 2: Institutional Background and Objectives - Jinan Airport outpatient clinic is operated by the Jinan Municipal Hospital, a secondary class A TCM hospital under the Jinan Health Commission, aiming to implement a sustainable mechanism for public service [5]. - The clinic integrates TCM characteristics, health management, and beauty services into a three-in-one service system, addressing common health issues faced by aviation staff such as neck, shoulder, and back pain, sleep disorders, fatigue syndrome, and skin dullness [5]. Group 3: Impact and Significance - The collaboration between Jinan Airport and the municipal hospital represents a practical implementation of the "Healthy Jinan" initiative in transportation hubs, providing a more reassuring and convenient healthcare experience for employees [8]. - This partnership opens a new chapter for quality medical resources to enter the Shandong aviation sector, enhancing the overall health management for airport staff [8].