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10001/10085/10016,三大运营商统一外呼号码
Yang Shi Xin Wen· 2025-08-01 03:05
Core Points - The three major telecom operators in China have collectively announced standardized measures for telephone marketing to address issues such as false advertising and inducement to consume [1] - The official outbound marketing numbers for the three telecom companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Users are advised to recognize official outbound marketing numbers and avoid conducting business through any unofficial numbers [1] Summary by Category Marketing Regulations - The telecom companies require that if a user explicitly refuses marketing services, they cannot continue to call the user [1] - Marketing must provide comprehensive and accurate information without false advertising or inducement, including clear disclosure of pricing standards, applicable scenarios, effective periods, and restrictive conditions [1] - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] Quality Control Measures - Outbound marketing calls must be recorded in full and undergo comprehensive review to ensure compliance and transparency [1] - After obtaining user consent, staff must send a confirmation SMS detailing necessary business information, and services will only be processed upon user confirmation via SMS [1] - Following successful processing, a notification SMS will be sent to the user [1] Customer Service - The customer service hotlines for the three telecom companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [1]
中国电信、中国移动、中国联通,三巨头集体宣布!
Mei Ri Jing Ji Xin Wen· 2025-08-01 03:05
不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。 据新华社,记者8月1日从工业和信息化部获悉,中国电信、中国移动、中国联通三家基础电信企业日前发布规范电话营销行为举措,着力解决群众反映突出 的通信业务电话营销虚假宣传、诱导消费等问题,切实保护用户合法权益。 这些举措包括三家基础电信企业唯一官方外呼营销号码分别为中国电信10001、中国移动10085、中国联通10016,未授权任何单位和个人通过其他号码开展 外呼营销;全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,向用户推介的资费方案均在 网厅和官方APP公示。 图片来源:每日经济新闻 资料图 据央视新闻,三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必须全面准确介绍营销内容,不虚假宣 传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 每经编辑|杜宇 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同意后,工 ...
中国移动通信集团云南有限公司党委委员、副总经理孙超接受纪律审查和监察调查
Xin Lang Cai Jing· 2025-08-01 02:37
据中央纪委国家监委驻中国移动纪检监察组、云南省纪委监委消息:中国移动通信集团云南有限公司党 委委员、副总经理孙超涉嫌严重违纪违法,已主动投案,目前正接受中央纪委国家监委驻中国移动纪检 监察组纪律审查和云南省怒江傈僳族自治州监察委员会监察调查。 ...
三大运营商统一外呼号码
第一财经· 2025-08-01 02:17
Core Viewpoint - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address issues of false advertising and consumer inducement in marketing calls [1][2]. Group 1: Standardized Marketing Measures - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016. Any calls from other numbers should be considered unofficial [1]. - If a user explicitly refuses a marketing offer, the companies are prohibited from making further calls to that user. Marketing calls must provide comprehensive and accurate information without false advertising or hidden fees [1]. - All marketing proposals must be publicly available on the companies' online service platforms and official apps [1]. Group 2: Compliance and Transparency - Outbound marketing calls will be recorded and undergo full review to ensure compliance with strict quality standards, promoting transparency and integrity [1]. - After obtaining user consent, staff must send a confirmation SMS detailing essential information about the service. The service will only be processed after the user confirms via SMS [1]. - Upon successful processing of the service, a notification SMS will be sent to the user promptly [1].
三大运营商统一外呼号码
财联社· 2025-08-01 02:09
不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜 防。为落实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导 消费等问题,三家基础电信企业今天集体发布规范电话营销举措,统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通 10016。 如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。 三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电 话营销必须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有 效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公 示。 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征 得用户同意后,工作人员要向用户发送请求业务办理确认短信,说明业务必要信息,用户短信 回复确认后办理业务。办理成功后,要及时发送告知短信。 在这里提醒用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务,不要向任何 人提供验证码。 三家电信企业的客服热线分别是: ...
三家基础电信企业统一外呼号码 规范电话营销
Yang Shi Xin Wen· 2025-08-01 01:33
三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必 须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条 件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 (文章来源:央视新闻) 不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。为落 实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家 基础电信企业今天集体发布规范电话营销举措,统一外呼营销号码。 在这里提醒用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务,不要向任何人提供验 证码。三家电信企业的客服热线分别是:中国电信10000、中国移动10086、中国联通10010。 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同 意后,工作人员要向用户发送请求业务办理确认短信,说 ...
通信行业周报(2025.07.21-2025.07.27):央国企百亿聚焦聚变赛道,AI软硬件双轮驱动趋势不变-20250731
Shanghai Securities· 2025-07-31 11:51
Investment Rating - The report maintains an "Overweight" rating for the communication industry [1][9]. Core Insights - The establishment of China Fusion Energy Co., Ltd. marks a new phase in the development of controllable nuclear fusion, with significant investment from state-owned enterprises totaling 11.492 billion yuan [5][18]. - The investment cycle for controllable nuclear fusion is on the rise, driven by intensified US-China competition and supportive domestic policies [5][18]. - The AI infrastructure expansion and model transition are expected to drive opportunities across the computing and application stack, highlighting the synergy between hardware and software [6][19]. Summary by Sections Market Review - In the past week (July 21-27, 2025), the Shanghai Composite Index and Shenzhen Component Index rose by 1.67% and 2.33%, respectively, while the CITIC Communication Index fell by 0.47%, ranking 28th among 30 primary industries [4][14]. - The top five performing stocks in the communication sector included Dongxin Peace (34.10%), Cheng Tian Wei Ye (17.14%), and Si Nan Navigation (16.54%) [4][15]. Weekly Topic - The focus is on the significant investment in the fusion energy sector by state-owned enterprises, indicating a strategic shift towards large-scale development [5][18]. - The report suggests monitoring related industry chain stocks due to the ongoing investment cycle in controllable nuclear fusion [5][18]. Industry News - China Mobile's centralized procurement for data center switches is expected to involve approximately 33,300 units, with a total budget of about 2.0294 billion yuan [7][21]. - Huawei has the highest share in this procurement, with several other established domestic manufacturers also participating [7][21][23]. Investment Recommendations - The report recommends focusing on key beneficiaries across various sectors, including controllable nuclear fusion and AI-related hardware and software [6][19].
智通港股通持股解析|7月31日
Zhi Tong Cai Jing· 2025-07-31 00:36
Core Insights - The top three companies by Hong Kong Stock Connect holding ratios are China Telecom (00728) at 74.67%, Gree Power (01330) at 70.01%, and China Shenhua (01088) at 66.95% [1] - The companies with the largest increase in holding amounts over the last five trading days are BYD Company (01211) with an increase of 14.05 billion, E Fund (02800) with 6.93 billion, and China Life (02628) with 2.58 billion [1] - The companies with the largest decrease in holding amounts over the last five trading days are China Mobile (00941) with a decrease of 1.63 billion, Pop Mart (09992) with 859 million, and Anta Sports (02020) with 678 million [1] Hong Kong Stock Connect Holding Ratios - China Telecom (00728) holds 10.363 billion shares, representing 74.67% [1] - Gree Power (01330) holds 283 million shares, representing 70.01% [1] - China Shenhua (01088) holds 2.262 billion shares, representing 66.95% [1] - Other notable companies include Tianjin Chuangye Environmental Protection (01065) at 64.66% and Hongye Futures (03678) at 63.53% [1] Recent Increases in Holdings - BYD Company (01211) saw an increase of 14.05 billion in holding amount, with a change of 11.621 million shares [1] - E Fund (02800) increased by 6.93 billion, with a change of 26.992 million shares [1] - China Life (02628) increased by 2.58 billion, with a change of 11.086 million shares [1] - Other companies with significant increases include China Construction Bank (00939) and Hang Seng China Enterprises (02828) [1] Recent Decreases in Holdings - China Mobile (00941) experienced a decrease of 1.63 billion, with a change of 1.875 million shares [1] - Pop Mart (09992) decreased by 859 million, with a change of 334.77 thousand shares [1] - Anta Sports (02020) saw a decrease of 678 million, with a change of 727.23 thousand shares [1] - Other companies with notable decreases include Agricultural Bank of China (01288) and New China Life Insurance (01336) [1]
无人机、卫星通信车抢修 密云、怀柔、延庆等地部分基站恢复通信
Xin Jing Bao· 2025-07-30 18:03
Core Viewpoint - The article highlights the response of telecommunications companies in Beijing to severe flooding, detailing their efforts to restore communication services using advanced technologies like drones and satellite communication systems [1][4]. Group 1: Emergency Response and Recovery Efforts - As of July 28, China Telecom deployed 334 personnel, 6 satellite communication vehicles, and 30 emergency repair vehicles to restore communication in affected areas [2]. - China Unicom reported the deployment of over 320 personnel and various emergency equipment, including 10 satellite base station vehicles and 34 satellite phones, with significant restoration of base stations in multiple districts [2][3]. - Beijing Mobile utilized 5 emergency communication vehicles and 2 drones to establish communication in key areas, successfully sending emergency messages and enabling communication for local government command points [2][4]. Group 2: Impact of Severe Weather - The average rainfall in Beijing reached 165.9 mm, with the maximum recorded at 543.4 mm, leading to significant infrastructure damage, including 31 road damages and 1825 disabled base stations [1]. - Communication facilities suffered extensive damage, with 62 fiber optic cables destroyed and 136 villages experiencing power outages [1]. Group 3: Technological Innovations in Communication - The use of drone base stations has been pivotal, providing emergency communication services to several villages and sending nearly 1 million emergency messages [4][5]. - Satellite communication vehicles and portable satellite stations were deployed to ensure connectivity in remote areas, demonstrating the effectiveness of "hard technology" in disaster response [4]. Group 4: Community Support and Services - Telecommunications companies provided temporary services such as free calls and charging stations for disaster-affected individuals, with China Telecom sending out 19.65 million risk warning messages [5]. - Beijing Unicom offered 100G of free data to users in affected areas, while Beijing Mobile provided essential services like drinking water and temporary shelter at key locations [5].
驰援北京暴雨灾区!小米、苹果等中外企业捐款捐物
Zheng Quan Shi Bao· 2025-07-30 09:41
Group 1 - The extreme rainfall in Beijing lasted for 147 hours, with an average precipitation of 210.4 mm, equivalent to 38% of the average annual rainfall over the past decade, resulting in significant damage and loss of life [1] - A total of 30 fatalities were reported due to the disaster, with 28 in Miyun and 2 in Yanqing, alongside extensive infrastructure damage including 31 road disruptions and power outages affecting 136 villages [1] Group 2 - Xiaomi announced a donation of 5 million yuan in cash and 350,000 yuan worth of essential supplies for disaster relief [3] - Li Auto pledged 10 million yuan to the Beijing Charity Association for emergency rescue and post-disaster reconstruction efforts [4] - NIO contributed 2 million yuan through its user charity foundation to support disaster relief [4] Group 3 - Pinduoduo initiated an emergency response mechanism, procuring 30,000 items of essential supplies for affected residents [4] - Alibaba sent 13,000 boxes of food and water as part of its emergency disaster relief efforts, with additional supplies dispatched shortly after [4] Group 4 - ByteDance announced a donation of 10 million yuan to support disaster relief efforts, focusing on hygiene products and emergency supplies for affected areas [5] - JD.com mobilized resources to deliver essential supplies and established a special team for disaster response [6] Group 5 - NetEase donated 3 million yuan in emergency supplies and cash to support local disaster relief efforts [6] - Didi's rescue team was deployed to assist in evacuating affected residents [6] Group 6 - BOSS Zhipin donated 1.5 million yuan to support disaster relief and reconstruction in specific districts [8] - China Mobile provided a month of free Beidou SMS service to help users communicate during emergencies [8] Group 7 - Yili Group activated its emergency response plan, sending volunteers and essential supplies to severely affected areas [8] - Apple CEO Tim Cook expressed support for the disaster relief efforts and announced a donation for local recovery [8][9] Group 8 - BMW China and Brilliance BMW donated "One Foundation Children's Warm Packs" to the disaster-stricken areas, continuing their support from previous relief efforts [9]