突发。 10月28日，国家邮政局约谈中通快递股份有限公司，指出中通快递经营行为不规范，随意调整运营规则，存在 服务质量不高、快递员合法权益保障措施落实不到位等问题，要求该公司严格落实中通快递服务网络管理主体 责任，改进快递服务质量，强化合规经营体系建设，保障快递员合法权益，自觉维护公平竞争市场秩序。中通 快递股份有限公司表示，认真落实监管要求，切实整改问题。 来源：国家邮政局 END 点击关键字可查看 潜望系列深度报道丨 股事会专栏 丨 投资小红书 丨 e公司调查 丨 时报会客厅 丨 十大明星私募访谈 丨 20%涨停！军工股，午后爆发！ 丨 罕见"卖出"！巴菲特，突发！ 丨 A股，这些板块涨停潮！ 丨 时隔10年，沪指重上4000点！ 丨 暴涨！芯片巨头，重大宣布！ 丨 刚刚！证监会发布，中小投资者 迎利好！ 丨 明起停牌！000407，重大资产重组！ 丨 突发利空！印尼股市暴跌 丨 潘功胜，最新发 声！ 丨 吴清：深化创业板改革 发挥中长期资金作用 丨 暴增11890%！多只A股，业绩利好！ 证 券 时 报 新 媒 体 矩 阵 海 15 王崇 数据5 ULL l 35 数据宝 人民财讯 券商中国 e公司 全 ...

据澎湃新闻，10月28日，对于被国家邮政局约谈一事，中通快递方面回应称，"中通会严格按照约谈 要求，针对涉及的问题，全面排查、全面整改、全网落实。进一步提升服务质量，提升合规经营，提升 网点和员工的合法权益 保障。" （相关阅读： 国家邮政局约谈中通快递 ） 微信编辑 | 龙王 ...

Group 1 - The National Postal Administration of China held a meeting with ZTO Express, highlighting issues such as non-compliance in operational practices, poor service quality, and inadequate protection of delivery personnel's legal rights [2] - ZTO Express is required to improve service quality, strengthen compliance systems, and ensure fair competition in the market [2] - ZTO Express has committed to addressing the regulatory concerns and rectifying the identified issues [2] Group 2 - For the first half of 2025, ZTO Express reported revenues of 22.723 billion yuan, representing a year-on-year increase of 9.8% [5] - The net profit attributable to ordinary shareholders for the same period was 3.932 billion yuan, showing a year-on-year decline of 2.6% [5] - As of October 28, ZTO Express's stock price decreased by 0.47%, with a market capitalization of 119.79 billion Hong Kong dollars [5]

Core Viewpoint - The State Post Bureau of China has conducted an administrative interview with ZTO Express, highlighting issues related to the company's operational practices and service quality [1] Group 1: Regulatory Actions - The State Post Bureau pointed out that ZTO Express has been operating in a non-compliant manner, making arbitrary adjustments to operational rules [1] - The company has been criticized for low service quality and inadequate measures to protect the legal rights of its couriers [1] Group 2: Company Response - ZTO Express has stated its commitment to seriously implement regulatory requirements and rectify the identified issues [1] Group 3: Compliance and Market Order - The regulatory body has mandated ZTO Express to strictly fulfill its responsibilities in managing the service network, improve service quality, strengthen compliance systems, and uphold fair competition in the market [1]

10月28日，国家邮政局约谈中通快递股份有限公司，指出中通快递经营行为不规范，随意调整运营规 则，存在服务质量不高、快递员合法权益保障措施落实不到位等问题，要求该公司严格落实中通快递服 务网络管理主体责任，改进快递服务质量，强化合规经营体系建设，保障快递员合法权益，自觉维护公 平竞争市场秩序。中通快递股份有限公司表示，认真落实监管要求，切实整改问题。 ...

微信编辑 | 龙王 10月28日，国家邮政局约谈中通快递股份有限公司，指出中通快递经营行为不规范，随意调整运营规 则，存在服务质量不高、快递员合法权益保障措施落实不到位等问题，要求该公司严格落实中通快递服 务网络管理主体责任，改进快递服务质量，强化合规经营体系建设，保障快递员合法权益，自觉维护公 平竞争市场秩序。中通快递股份有限公司表示，认真落实监管要求，切实整改问题。 ...

Core Points - Douyin E-commerce announced the discovery of logistics companies abusing platform services by providing false logistics tracking and other violations, which harm consumer rights and disrupt platform operations [1] - Douyin will terminate partnerships with several logistics companies, including Zhongtong Cold Chain, Jishida, Water Fun Home, and Tiezhong Express, effective October 29 [1] - Violations include bypassing Douyin's electronic waybills, creating false tracking, and manipulating order statuses, leading to delayed or undelivered goods for consumers [1] Company Overview - Zhongtong Cold Chain operates under Zhongtong Express Group, leveraging its network and ecological advantages [2] - As of June 30, 2025, Zhongtong Express Group has approximately 6,000 direct network partners and over 30,000 collection and delivery points across the country [2] - In the first half of this year, Zhongtong Express Group's express service accounted for 92.9% of total revenue, with freight forwarding and material sales contributing 1.5% and 5.3%, respectively [4] Financial Performance - Zhongtong Express reported a revenue of 22.723 billion yuan in the first half of the year, a year-on-year increase of 9.85%, while net profit attributable to ordinary shareholders was 3.932 billion yuan, a decrease of 2.6% [4] - As of October 28, Zhongtong Express's stock price was 149.30 HKD per share, with a market capitalization of 12.01 billion HKD [4]

Core Viewpoint - Douyin E-commerce has announced the termination of malicious logistics companies that provided false logistics tracking and order manipulation services, aiming to maintain platform order integrity and protect consumer rights [1]. Group 1: Actions Taken - Douyin E-commerce will terminate the following logistics companies on October 29: Zhongtong Cold Chain, Jishida, Shuiqu Daijia, and Tiezhong Express due to their involvement in providing false logistics services [1]. - The platform identified that these logistics companies were facilitating order manipulation by using third-party electronic waybills to create false tracking information [1][2]. Group 2: Violations Identified - The core method of violation involved the use of third-party electronic waybills to bypass Douyin's requirements, allowing merchants to ship orders without using Douyin's electronic waybills [1]. - Violations included stitching together normal shipping tracking with electronic waybills to create a facade of consistency between non-Douyin shipping numbers and fake order numbers [2]. Group 3: Impact on Consumers and Merchants - The fraudulent practices led to delayed deliveries, difficulties in consumer rights protection, and challenges in ensuring product quality and after-sales service, negatively affecting consumer experience [3]. - Merchants are advised to switch to compliant logistics channels to avoid operational disruptions, as they will no longer be able to use the terminated logistics companies for shipping [3].

Core Viewpoint - Douyin's e-commerce safety and trust center announced the removal of several logistics companies due to violations involving the provision of false logistics tracking and other deceptive services, which harm consumer rights and disrupt platform operations [1] Group 1: Companies Involved - The logistics companies being removed from the platform include Zhongtong Cold Chain (a subsidiary of Zhongtong), Jishida, Water Fun Home, and Tiezhong Express [1] Group 2: Reasons for Removal - The removal is a response to the discovery of these companies abusing platform services to provide misleading logistics information, which resulted in discrepancies between order tracking and actual fulfillment [1] Group 3: Implementation Timeline - The removal process will take effect on October 29, following the announcement made on October 27 [1]

Core Viewpoint - Douyin E-commerce has identified misuse of its platform by certain logistics companies, which provided false logistics tracking and other fraudulent services, harming consumer rights and disrupting platform operations [1] Summary by Categories Platform Actions - Douyin E-commerce will implement a cleanup of specific logistics companies on October 29, including Zhongtong Cold Chain, Jishida, Shuiqu Daijia, and Tiezhong Express, to ensure the authenticity of order fulfillment [1] Consumer Protection - The platform's measures aim to protect consumer rights by ensuring that order tracking aligns with actual delivery performance, thereby maintaining trust in the e-commerce ecosystem [1] Compliance and Regulation - The actions taken by Douyin E-commerce are in accordance with relevant rules to prevent the continuation of fraudulent activities within its logistics network [1]