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十家航司被约谈后,消费者仍受“锁座”困扰
Nan Fang Du Shi Bao· 2025-11-30 10:34
Core Viewpoint - The long-standing and controversial airline "seat locking" phenomenon is expected to undergo rectification following a special investigation by the Jiangsu Provincial Consumer Protection Committee, which has interviewed ten domestic airlines and requested written responses regarding corrective actions [1][5]. Group 1: Investigation Findings - The Jiangsu Provincial Consumer Protection Committee conducted an investigation into the "seat locking" practices of ten major airlines, revealing that the proportion of locked seats during the purchasing phase ranged from 19.9% to 62.1%, with an average of 38.7% [2][3]. - Notably, Spring Airlines' Nanjing-Lanzhou route had a seat locking rate exceeding 60%, while Shenzhen Airlines' Shenzhen-Zhanjiang route exceeded 50% [2][3]. - Other airlines like Hainan Airlines, Eastern Airlines, and Xiamen Airlines had locking rates between 40% and 46%, while Lucky Air had a relatively low rate of less than 20% [2][3]. Group 2: Reasons for Seat Locking - Airlines provided various justifications for seat locking, including reserving seats for special passengers, ensuring emergency seat availability, and maintaining flight load balance [4]. - The investigation identified common issues with the "seat locking" phenomenon, including a lack of clear communication regarding seat locking rules, vague explanations, differential resource allocation based on membership levels, and unilateral rights granted to airlines [4]. Group 3: Consumer Feedback and Reactions - Consumers expressed dissatisfaction with the differentiation of paid and free seating areas in economy class, indicating that such practices increase travel costs and lead to a frustrating experience [6][10]. - Feedback highlighted that many passengers were unaware of the specific rules regarding seat locking, leading to limited seat choices, especially for families traveling together [10][11]. Group 4: Regulatory Actions and Implications - The Jiangsu Provincial Consumer Protection Committee has mandated that the airlines submit written corrective actions within 15 working days, including self-inspections and revisions of unfair terms related to "seat locking" [5][15]. - Legal experts have commented that the "seat locking" practice infringes on consumer rights and may violate consumer protection laws, suggesting that the committee's actions could serve as a model for regulatory oversight in other regions [15][16].
东航11月30日开航北京大兴—马斯喀特直飞航线
Bei Jing Shang Bao· 2025-11-30 09:05
Group 1 - The core point of the article is that China Eastern Airlines has launched a direct flight route between Beijing and Muscat, Oman, marking the first direct flight service operated by a Chinese airline between the two locations [1][2] - The inaugural flight MU2051 took off from Beijing Daxing International Airport at 14:16, carrying 270 passengers with a seat occupancy rate exceeding 90% [1] - The route is serviced by an Airbus A330 aircraft, with flights scheduled twice a week on Wednesdays and Sundays [2] Group 2 - The outbound flight MU2051 departs Beijing at 14:00 and arrives in Muscat at 19:55 local time, while the return flight MU2052 leaves Muscat at 21:55 local time and returns to Beijing at 10:00 the next day [2] - The one-way flight duration is approximately 9 to 10 hours [2]
东航北京大兴—马斯喀特直飞航线首航,往返阿曼提供新选择
Bei Jing Ri Bao Ke Hu Duan· 2025-11-30 08:31
Group 1 - The core point of the article is the launch of China Eastern Airlines' direct flight from Beijing Daxing International Airport to Muscat, Oman, marking the first direct route operated by a Chinese airline between the two locations, with a passenger load factor exceeding 90% on its inaugural flight [1][2] - The new route will enhance travel options for Chinese passengers to Oman and strengthen the aviation network between China and Middle Eastern countries, promoting economic and cultural exchanges [1][2] - The airline has chosen the Airbus A330 for this route, operating two flights per week on Wednesdays and Sundays, with a flight duration of approximately 9 to 10 hours [1] Group 2 - The historical friendly relations between China and Oman have led to successful economic cooperation and increasing cultural exchanges, with a visa exemption policy set to be trialed in May 2025 to further facilitate bilateral interactions [2] - Prior to the direct flight, travelers between China and Oman typically had to transit through cities like Dubai, Doha, or Istanbul, resulting in a travel time of nearly 24 hours; the new direct flight significantly reduces this to under 10 hours [2]
中国航司首家 东航11月30日开航“北京大兴—马斯喀特”
Zhong Guo Min Hang Wang· 2025-11-30 08:20
Core Viewpoint - China Eastern Airlines has launched its first direct flight route between Beijing Daxing International Airport and Muscat, Oman, enhancing travel options and promoting economic and cultural exchanges between China and Middle Eastern countries [1][5]. Group 1: Flight Details - The inaugural flight MU2051 took off on November 30, 2025, at 14:16 from Beijing Daxing International Airport, arriving in Muscat at 19:55 local time [1]. - The route is operated using an Airbus A330, with flights scheduled twice a week on Wednesdays and Sundays [3]. - The one-way flight duration is approximately 9 to 10 hours [3]. Group 2: Market Impact - The first flight carried 270 passengers, achieving a seat occupancy rate exceeding 90% [5]. - The new route will provide Chinese travelers with a direct travel option to Oman, significantly improving travel efficiency by reducing the journey time by over 10 hours compared to previous routes that required layovers in cities like Dubai, Doha, and Istanbul [5][7]. - The opening of this direct flight is expected to strengthen the aviation network between China and the Middle East, facilitating increased personnel and economic exchanges [5][7]. Group 3: Bilateral Relations - The relationship between China and Oman has a long history, with recent years seeing successful economic cooperation and growing cultural exchanges [7]. - In May 2025, China announced a visa-free policy trial for Oman, further promoting bilateral exchanges [7].
A320被召回,国内这些航司受影响最大
Guan Cha Zhe Wang· 2025-11-29 06:26
Core Viewpoint - Airbus announced the immediate recall of approximately 6,000 A320 series jets for maintenance due to potential issues with flight control systems caused by strong solar radiation [1][3][4] Group 1: Company Impact - Airbus's stock price slightly increased to €204.45, with a year-to-date rise of over 40%, and a total market capitalization exceeding €160 billion (approximately ¥1.3 trillion) [1] - The recall affects a significant portion of the global A320 fleet, which includes around 11,300 operational aircraft, with 6,440 being the core A320 model [1][4] - Major airlines operating A320 series jets include American Airlines, Delta Air Lines, JetBlue Airways, and United Airlines, alongside significant customers in China, Europe, and India [1] Group 2: Domestic Airline Distribution - As of November 2025, Chinese airlines operate a total of 2,015 A320 series aircraft, accounting for 48.3% of the total civil aviation fleet in China [1] - China Eastern Airlines has the largest fleet of A320 series with 395 aircraft, followed by China Southern Airlines with 349, and Air China with 216 [2][3] Group 3: Technical Details and Challenges - The issue requires a software version update for most affected aircraft, with an estimated maintenance time of about 2 hours per aircraft [4] - The European Union Aviation Safety Agency (EASA) issued an emergency directive, which must be evaluated and approved by the Civil Aviation Administration of China (CAAC) before domestic airlines can proceed with repairs [4] - The recall is one of the largest in Airbus's 55-year history, potentially impacting over half of the global A320 fleet and causing disruptions during peak travel periods [4][5]
东航“一市N场通程值机”入选“央企产业链创新发展优秀案例”
Zhong Guo Min Hang Wang· 2025-11-29 05:11
Core Insights - Eastern Airlines' "One City N Airports Check-in" project has been recognized as an excellent case for innovative development in the central enterprise industry chain at the 2025 Enterprise-Local Cooperation Forum [1] - The project addresses industry pain points such as the increasing number of multi-airport cities and cumbersome transfer processes between airports, providing a seamless check-in and baggage transfer service [1] Group 1 - The project enables check-in and baggage transfer services between different airports in the same city, marking a first in the domestic aviation industry [1] - It integrates various systems, including the "Gongxiang" open departure system from China Aviation Information Technology, Eastern Airlines' baggage tracking system, and transfer decision-making system, creating a real-time data interaction platform [1] - The project has been successfully implemented at Lanzhou Zhongchuan International Airport and Xi'an Xianyang International Airport, allowing passengers to check in for their entire journey at the departure airport [1] Group 2 - The launch of cross-airport check-in services enhances the connectivity of flight networks and supports Shanghai's development as a composite international hub [2] - Eastern Airlines plans to further develop multi-airport and multi-scenario check-in services, expanding its technological capabilities to more departure stations and hub airports [2]
航空机场板块11月28日涨0.26%,厦门空港领涨,主力资金净流出7280.69万元
Zheng Xing Xing Ye Ri Bao· 2025-11-28 09:08
Core Insights - The aviation and airport sector experienced a slight increase of 0.26% on November 28, with Xiamen Airport leading the gains [1] - The Shanghai Composite Index closed at 3888.6, up 0.34%, while the Shenzhen Component Index closed at 12984.08, up 0.85% [1] Stock Performance - Xiamen Airport (600897) closed at 16.26, up 3.17% with a trading volume of 54,400 shares and a transaction value of 87.63 million yuan [1] - Hainan Airlines (600221) closed at 1.73, up 2.37% with a trading volume of 4.72 million shares and a transaction value of 806 million yuan [1] - Shenzhen Airport (000089) closed at 6.94, up 0.58% with a trading volume of 99,880 shares and a transaction value of 68.31 million yuan [1] - China Eastern Airlines (600115) closed at 5.04, down 0.20% with a trading volume of 639,300 shares and a transaction value of 323 million yuan [1][2] Capital Flow - The aviation and airport sector saw a net outflow of 72.81 million yuan from institutional investors, while retail investors contributed a net inflow of 103 million yuan [2] - The detailed capital flow indicates that Hainan Airlines had a net inflow of 96.67 million yuan from institutional investors, while retail investors had a net outflow of 51.95 million yuan [3] - Xiamen Airport experienced a net outflow of 1.69 million yuan from institutional investors, but a net inflow of 4.48 million yuan from retail investors [3]
“好飞机这样飞!”国产民机科创青年汇在南昌举办
Huan Qiu Wang· 2025-11-28 08:17
Core Viewpoint - The event "2025 Domestic Civil Aircraft Innovation Youth Forum" held in Nanchang aims to foster collaboration and innovation among young professionals in the domestic civil aviation sector, emphasizing the theme of "Youth Intelligence Manufacturing" [1]. Group 1: Event Overview - The forum was co-hosted by China Eastern Airlines and COMAC, gathering nearly a hundred young representatives from various aviation organizations to discuss the future of domestic civil aviation [1][3]. - Leaders from national civil aviation organizations encouraged youth to take on responsibilities in the operation of domestic civil aircraft [3]. Group 2: Discussions and Contributions - Young representatives engaged in discussions on topics such as talent development, operational innovation, and brand building, contributing practical ideas for optimizing domestic civil aircraft operations [7]. - The event included a site visit to Hongdu Group, where participants learned about technological innovation and industry advancements, reinforcing their commitment to ensuring the safe operation of domestic civil aircraft [10]. Group 3: Individual Contributions - 彭焕春 from COMAC highlighted breakthroughs in digital transformation, achieving a 95% efficiency in business processing and a 90% efficiency in route issue resolution through self-developed platforms [12]. - 王铭逸 from China Eastern Airlines shared experiences related to the C919 aircraft, expressing pride in contributing to national aviation safety and innovation [14]. - 王玉坤 from AVIC discussed the growth of the C919 fleet from 1 to 6 aircraft, emphasizing a rigorous safety management system [16]. - 李华锋 from China Southern Airlines introduced the "Tianji" flight planning system, achieving 100% operational performance in the first month of C919 commercial operations [18]. - 蒋雯君 from China Eastern Airlines presented the development plan for the C909 fleet in Jiangxi, which has expanded to 9 aircraft and covers 13 routes, enhancing regional visibility [20]. Group 4: Future Directions - The event concluded with the passing of the alliance's rotating chairmanship to AVIC, indicating ongoing collaboration and commitment among aviation youth to contribute to the domestic civil aircraft sector [20].
东航甘肃分公司冬季运行保障:风雪筑防线 服务暖旅途
Zhong Guo Min Hang Wang· 2025-11-28 08:14
Core Viewpoint - The Eastern Airlines Gansu Branch has successfully implemented its winter flight schedule, demonstrating its robust winter operation support capabilities amid challenging weather conditions, particularly during the first significant snowfall of the season [1][2][4]. Flight Operations and Route Optimization - The Gansu Branch officially commenced its winter flight schedule on October 26, optimizing flight routes to better serve local economic development and meet passenger travel needs [2]. - New direct flights from Lanzhou to Changchun and Hohhot have been added, enhancing connectivity between Northwest and Northeast China, as well as North China [2]. - The branch has optimized multiple connecting routes and launched a new weekly service from Dunhuang to Shanghai, linking Silk Road culture with modern urban life [2]. - Internationally, the branch continues to operate flights to Nagoya and Kuala Lumpur while introducing a new weekly service from Lanzhou to Bangkok, further expanding Gansu's international connectivity [2]. Safety and Weather Preparedness - The Gansu Branch has established a comprehensive safety protection system to address the challenges posed by winter weather, including a dynamic early warning mechanism and scientific resource allocation [2][3]. - During the first snowfall on November 24, the operations command center effectively coordinated to ensure on-time flight operations [2]. Maintenance and Ground Services - All aircraft underwent thorough inspections focusing on critical components to ensure their airworthiness in low temperatures [3]. - The ground service department conducted comprehensive maintenance on 59 operational vehicles and added three new tow trucks to enhance snow transport capabilities [3]. - De-icing and snow removal equipment were deployed during heavy snowfall to ensure timely departures of morning flights [3]. Service Quality Enhancement - The Gansu Branch emphasizes service quality, particularly during extreme weather, ensuring passenger safety and comfort [4]. - The ground service department has improved its response system for extreme weather, ensuring timely snow removal and passenger assistance [4]. - Cabin services have introduced a "Warm Winter" initiative, providing suitable meals and beverages to enhance passenger comfort during travel [4]. - A proactive service guarantee system has been established to address potential service challenges during winter operations [4].
“科创青年汇”:国产民机运营青年联盟在南昌举办第三届交流活动
Zhong Guo Min Hang Wang· 2025-11-28 06:26
Core Insights - The "2025 Domestic Aircraft Science and Technology Youth Forum" was held in Nanchang, organized by China Eastern Airlines and COMAC, gathering nearly a hundred young representatives from various aviation organizations to discuss domestic aircraft operations and innovations [1][2]. Group 1: Event Overview - The forum focused on topics such as the cultivation of talents in domestic aircraft operations, operational innovations, and brand building, contributing practical ideas for optimizing domestic aircraft operations [2]. - Representatives from various organizations, including the Civil Aviation Youth League and China Eastern Airlines, encouraged young participants to take on responsibilities in domestic aircraft operations [2]. Group 2: Youth Contributions - Young representatives shared their experiences and insights from the front lines of domestic aircraft operations, highlighting their growth alongside domestic aircraft [2]. - A team member from COMAC's large aircraft intelligent operation and maintenance innovation center reported a 95% improvement in business processing efficiency and a 90% improvement in route issue resolution efficiency through self-developed platforms [2]. Group 3: Achievements and Innovations - A young maintenance employee from China Eastern Airlines shared experiences related to the C919 aircraft, emphasizing the importance of safety and innovation in operational practices [2]. - The C909 fleet from China Eastern Airlines has expanded to 9 aircraft, covering 14 destinations, and has become a promotional tool for local agricultural products and the image of Jiangxi province [2]. Group 4: Future Collaboration - The forum included a visit to Hongdu Group for on-site learning about technological innovation and industry advancements in aviation [4]. - The China Eastern Airlines Youth League passed the leadership flag to the next chair, AVIC Group, committing to continue building platforms and deepening collaboration among youth in the domestic aircraft sector [4].